--- title: "Wistia Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wistia the right Live Streaming solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/82313/Wistia/reviews/" page_type: "reviews" language: "en" --- Wistia 4.7 (172) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Wistia Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews JR Joshua R Digital Strategy ManagerE-Learning, 51 - 200 employeesUsed the software for: More than 2 years. “The webinar tool in Wistia offers a new way to host webinars and capture leads in a way that feels modern, unlike many other webinar tools that seem outdated.“ July 8, 2024 ME Marco E TrainerBanking, 201 - 500 employeesUsed the software for: 6-12 months. “for their Advance package seems a bit over price.“ August 29, 2024 DA Dave A Marketing operations managerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Rock solid performance, excellent feature set, comprehensive documentation, integrations that work out the box.“ December 6, 2023 CM Claire M Content Marketing ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The only negative is being charged extra once you go over you allowance of videos.“ November 15, 2023 JR Joshua R Digital Strategy ManagerE-Learning, 51 - 200 employeesUsed the software for: More than 2 years. “Overall Wistia has been a wonderful asset for us and has helped us develop a quality system for capturing, engaging and evaluating leads.“ July 8, 2024 Yann I ConsultantOnline Media, Self-employedUsed the software for: Less than 6 months. “I know that this isn't something that's unique to Wistia but isn't necessarily ideal.“ May 10, 2021 KS Karandeep S Marketing ManagerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It's a must have tool for all marketers.“ February 2, 2025 ## Showing most helpful reviews Showing 1-25 of 172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rony Peterson O. Student Education Management Used the software for: 6-12 months ### "The best tool to hosting your videos " July 25, 2022 5.0 It is amazing using this software to host videos and make them. It has a very friendly interface and very good support from the platform. Also, the free version is a handful, and the premium plans are not expensive to buy. Pros It is incredibly easy to upload and manage videos on this software, aside from the fact of hosting a great number of videos online. Also, is easy and very intuitive to manage content on Wistia Cons There are almost no problems with this software. However, it is important to say of analytics is not very accurate and does not have support for oriental languages. Alternatives considered [BombBomb](https://www.capterra.com/p/117295/BombBomb/)[Zight](https://www.capterra.com/p/154298/CloudApp/)[Dubb](https://www.capterra.com/p/203824/Dubb/)[Sendspark](https://www.capterra.com/p/228373/Sendspark/)[Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reason for choosing Wistia For the functions that are very praised by the users and the price. Switched from [BombBomb](https://www.capterra.com/p/117295/BombBomb/)[Zight](https://www.capterra.com/p/154298/CloudApp/)[Dubb](https://www.capterra.com/p/203824/Dubb/)[Sendspark](https://www.capterra.com/p/228373/Sendspark/)[Vidyard](https://www.capterra.com/p/125653/Vidyard/) For its values and functions that are suited to my work. Review Source AM Andrew M. Marketing Technologist Computer Software Used the software for: 2+ years ### "Love Wistia features and service" March 2, 2020 5.0 I personally have loved using Wistia. It is very user friendly and intuitive. The staff at Wistia are awesome and responsive to inquiries. I would highly recommend them. Pros There are many things to love about Wistia. Some of the key things that I liked most are: - The simple user interface - The ability to customize for conversions (end screens, chaptering, CTA's etc.) - The ability to connect to HubSpot CRM with a more holistic picture of a lead to see what video content they have engaged with - The ability to duplicate videos for different locations to isolate performance data -The ability to provide our channel with video's and evaluate their performance - The ability to replace a video without having to update all the locations it exists. This option is awesome because you have the choice to keep the statistics or start fresh -The ability to make a channel and customize the channel for like content to keep the viewer engaged with like content - The ability to have various teams in Wisitia from Marketing, Sales, Support, UX etc and isolate access - The fact that they are continually putting out new features that are beneficial at various stages of the marketing and sales funnel Cons \-I wish it would a little easier to customize end screens and CTA's. It would be nice if there was templates you could use and alter for these with your own content and brand. Or if there was a marketplace to purchase high converting designs. - It would be nice to be able to customize the channel page more with your own brand fonts and layout options. Again pre-done templates for this would be a great feature. Alternatives considered [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reason for choosing Wistia The main reason was simplicity. Wistia also delivered what we were looking in terms of features to price. The last reason we went with Wistia was their service and staff. During the evaluation process they were supportive vs. just trying to close a sale. Review Source VR Verified Reviewer Directora de educación especial Used the software for: 6-12 months ### "The best option to "post" online video that can be played online" April 12, 2018 3.0 Pros What I like most about Wistia is that it supports a large number of formats and automatically manages downsampling. Which means that the platform internally generates several versions of the same video to release the most appropriate depending on the connection speed of the person who needs to watch the video. Cons The least I like about Wistia is that you can only create a free account with limited options that allows you to upload up to 50 videos, to upload in large amounts must be paid. Review Source JF Juan F. Multimedia Production Specialist Outsourcing/Offshoring Used the software for: 2+ years ### "The video platform your Business Needs" November 8, 2023 5.0 Wistia has lots of features that have helped my company grow and save time. We have worked smarter and not harder thanks to Wistia. Pros So many things, like the CTR, but if I have to choose one, I would say is the "replace media" feature. This has helped me replace media that needed some updates, and that is embedded in many places, without having to upload or embed again. Cons For the moment, I haven't encountered a problem with the platform, and when I do, or I need help, Wistia helps me out with great customer service. (I can really say it is the best customer service I have ever experience) Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[YouTube](https://www.capterra.com/p/237905/YouTube/) Reason for choosing Wistia I prefer the features. Customer service worked great. The price was too high but after a video call with them, they created an awesome package that worked for my company. Review Source DA Dave A. Marketing operations manager Marketing and Advertising Used the software for: 2+ years ### "Simply the best!" December 6, 2023 5.0 Trusted partner for all our video hosting and marketing. Pros Rock solid performance, excellent feature set, comprehensive documentation, integrations that work out the box. Cons User management features could be more comprehensive, but definitely not a deal breaker. Alternatives considered [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reason for choosing Wistia Features, cost and ease of use was important and that’s what Wistia gave us. Review Source Ben A. Owner Marketing and Advertising Used the software for: Less than 6 months ### "I've tried it, but found other solutions for my needs" November 23, 2021 5.0 Wistia was great to use and easy to use, but it came down to how much I was paying for what I was needing. If you're an organization that has the expenses to support the cost of Wistia, go for it. If you're a small business or a business that watches every nickel and dime you spend, consider other sources. Pros Wistia offers a ton of features, but none that swayed my decision in using it to house my video content. It's clean, reliable, it works, and does a great job from a marketing standpoint. It's easy to use and that kind of reliability and ease of use only comes when you pay premium for a Saas product like Wistia Cons It's way expensive. My of my needs could be used with Youtube, Vimeo, Spotlightr (formerly known as VooPlayer), Amazon's S3, or other services that provide their own video hosting platform. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Spotlightr](https://www.capterra.com/p/171753/Spotlightr/) Reason for choosing Wistia I didn't; It came down to ROI. You have to ask yourself, are these videos hosted on Wistia and the features you need making you more money than you're spending? If yes, the go with Wistia. If you're just needing a video hosting platform to host training content, consider other options Review Source KM Kevin M. Director Marketing Apparel & Fashion Used the software for: 2+ years ### "Easy Video Mgmt and Deployment" March 5, 2021 4.0 Very positive. With the ability to setup turnstiles and gated videos, we were able to integrate them into our inbound campaigns. Also, linking videos to our ecom website allowed us to demonstrate a clear ROI after the first couple of months. Pros Easy and intuitive interface to manage, deploy and track all of our videos. You can then configure each video to allow or not allow customers to share, download, etc. Super easy to embed videos on your websites or within email campaigns. Also like that solution allows you to easily convert your videos to various sizes, dimensions and file fomats. Cons The Soapbox offering, which is a free tool that allows users to make videos, is great but its setup as a separate offering. Would be most ideal if this was more integrated into the base Wistia platform. Alternatives considered [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reason for choosing Wistia Key was that the solution cleanly integrated with our Hubspot CRM/Marketing tool. Review Source VR Verified Reviewer Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Solid At Protecting Content" December 3, 2019 5.0 Wistia has been great to help secure video content and make it look more original than if we hosted on other platforms like Vimeo or Youtube. Pros Wistia is by far the best major player at protecting the content you put up. There are always ways to work around security if someone really wants to download your content, but so far Wistia has been the best. Cons The price point isn't cheap when you consider you could host for free on other platforms, but it's a small price to pay to have content that looks professional. As long as you're earning an income based on the video content you're storing on the site, it shouldn't be a big issue. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Wistia Wistia has a lot more security when it comes to downloading videos. We've become experts at digging into code to find the original video links and Wistia is much harder to find than other major platforms. Review Source VR Verified Reviewer Digital Marketing Systems Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great brand protecting video solution" January 5, 2021 4.0 We have managed to use Wistia to collaborate with videographers in a way that has enhanced our editing and project management experiences greatly. Combined with the ability to embed completed videos with impressive analytics, Wistia is ticking several boxes. Pros The ability to restrict the embedding of videos to certain domains combined with the improved user experience while viewing the video—through the lack of recommended videos—make Wistia a very appealing video embedding solution. Cons Although the interface is simple (pro), that can sometimes be a con as it appears minimalistic in features. Most of the features I was looking for are there, they're just not as noticeable as I'd like them to be. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Wistia Wistia came recommended by our videographer and upon investigation, it appeared to tick all the right boxes. Review Source Will G. Client Success Director Computer Software Used the software for: 2+ years ### "Everything Wistia Does Makes Video Hosting Better!" December 18, 2019 5.0 I think that Wistia is SOOO easy to do business with. I will continue to use them as long as I host video and am able. Amazing company, awesome product! Pros I love how easy Wistia is to use. I'm a fanboy...I'll admit. I've used Wistia to host our orgs marketing and training videos for the last 4+ years and they make the process so simple. Loading videos, setting up chapters, sharing links, embedding in our help center. I also have used the metrics to help identify where are videos are getting looks to. Simply put, Wistia makes it easy to host videos. Cons I don't really have anything I don't like. I suppose some of the save/edit buttons aren't always the most apparent, when editing advanced functions of videos. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Wistia Ease of use, gating, security options. Review Source KS Karandeep S. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Must have platform for video hosting " February 2, 2025 5.0 It's a must have tool for all marketers. Makes it easy for tracking data when sending webinars and other video content over email marketing or simply hosting it on landing pages. Pros It's a great video hosting platform with brilliant analytics and lead capturing features that help marketers like me to get clear and in depth data. I also love how it integrates with Marketo Cons Pricing can be better. I am not sure if small businesses can afford the tool. Although it's feature rich, the tool can let some more features to be available under their free trial Review Source VR Verified Reviewer Sr. Content Marketing and Video Specialist Computer Software Used the software for: 2+ years ### "Best video marketing platform in the game" May 21, 2019 5.0 Phenomenal video marketing platform with exceptional support Pros Wistia offers awesome features for a very reasonable price. It's super easy to use, with valuable analytics and various customization options. If you need to update a video, it's no problem -- you can replace it without changing the link. They truly focus on video marketing whereas YouTube is really just for hosting and views. Plus, the customer service is top notch! (And if you ever get a chance to read their blog, you'll see these guys are video marketing experts) Cons Sometimes it can be a little buggy when adding captions to video. I also wish there was a way to schedule videos social instead of posting one by one - but that would just be a nice to have. Review Source VR Verified Reviewer Videographer/Editor Marketing and Advertising Used the software for: 2+ years ### "Gets a little Expensive" December 3, 2019 5.0 Excellent for anyone with a video or production focused company that is looking to share there video with clients and get feedback from colleagues and clients. Pros Well designed interface, although since they updated the site seems a little less intuitive. You can upload a s much as you want without many restrictions. Its great for clients and colleagues to comment and review videos with time codes built into the comments section. Cons Sometimes can become a little pricy if you have a very large quantity of videos. Occasionally I have had a video not upload correctly and need re-uploading. Mobile app needs to be more intuitive. Lacks a few features that the website has. Review Source Bharath A. Director - Marketing Computer Software Used the software for: 6-12 months ### "The best video hosting software" August 18, 2017 5.0 Lot of benefits - helps me decide create topics for new videos. Also helps me make decisions on what videos to promote and what not to. I also get to know if the video is lengthy or not, based on engagement rate. Pros I just love the amount of details it provides about the video plays - number of times a video played, location of the visitor who viewed the video, date and time of the video played, percentage of the video watched, overall engagement rate, Call To Actions made like clicks etc. I use all this information to tweak current videos and create new videos for better engagement and conversion. I also use this information to see what videos are more effective and accordingly promote them more. Finally, Wistia also helps me with email campaigns where I send a video in my email and then check if the prospects have opened the video, watched the video full/partial etc. Based on this, I send custom follow-up messages. Review Source VR Verified Reviewer Digital Marketing Education Management Used the software for: I used a free trial ### "Excellent Choice for Companie looking for Video Hosting" July 13, 2023 5.0 Great experience overall as it helps teachers, and course creators host videos for long periods without any lag. Really Suggested to everyone who is getting in hosting videos online. Pros Fast and improved speed for hosting Videos compared to most platforms we have used. Cons There can be more Templates we can use for making more videos. Review Source ES Ed S. CVO Marketing and Advertising Used the software for: 2+ years ### "First class product and first class company, love Wistia" June 9, 2022 5.0 Excellent company to work with Pros Product feature rich and deep integrations with other leading software platform Cons Upper end on pricing and worth every dollar Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Wistia More robust features and integrations Switched from [YouTube](https://www.capterra.com/p/237905/YouTube/) More features and functionality Review Source VR Verified Reviewer Gerente de Contenido Used the software for: 2+ years ### "Archive all my multimedia files." February 9, 2018 5.0 Pros What I like the most about Wistia is that I can store the videos to a server in the cloud and I guarantee that the information is secure, it can not be downloaded by unauthorized sources. Cons What I like the least about Wistia is that they increased their costs by monthly stored content and there are no annual contracts. Review Source VR Verified Reviewer Content Marketing Program Manager Hospital & Health Care Used the software for: 2+ years ### "Everything you need in a video hosting tool" December 12, 2018 5.0 Pros Wistia offers great features for all users - no matter how big or small. I've always appreciated that you can easily scale your account with them based on your needs. Additionally, their reporting is great and can give you insight into how long people are watching your video, where they drop off, etc. On top of that, they have plenty of ways for you to collect the info of whoever is watching the video. Cons The user interface could be better but it's certainly not a deal breaker for us. Review Source VR Verified Reviewer Video Editor Motion Pictures and Film Used the software for: 6-12 months ### "Wistia Works" May 26, 2020 5.0 Overall, Wistia is a great platform and I really believe it will take off! Pros Wistia is a great video sharing and building platform, a mix between Wipster and Youtube, or Vimeo. I most enjoy that it's easy to pickup and not overly complicated. Cons I least like that Wistia is so unheard of, and people are hesitant to try a new product and stick to what's familiar. Review Source VR Verified Reviewer Jefe de administración Used the software for: 2+ years ### "Storage of high quality content" January 18, 2018 5.0 Pros This software allows me to store and visualize the content of audiovisual projects for my audience. There is no capacity limit per project and this represents a great advantage for the company. Cons Its costs of use were raised after having years of use, now it is much more expensive to create a project in Wistia. Review Source VR Verified Reviewer Video Specialist Higher Education Used the software for: 1-2 years ### "Amazing hosting site" February 5, 2019 5.0 My company is online education based, so we rely heavily on Wistia and they do not disappoint. Easy, clean, and runs very fast. Pros Our company uses Wistia to host all our video content and it is AMAZING. Quick upload times, very customizable, and new features are constantly being offered and updated. Cons I genuinely have no issues with Wistia, I've never had an issue with the hundreds of videos I have uploaded. Review Source HM Hayley M. Field marketing manager Computer Software Used the software for: 1-2 years ### "Great solution for on-demand webinars & videos " February 25, 2022 5.0 Pros The ability to quickly import videos and have them gated for customers. We use wisitia for our webinar recordings, and are easily able to customize each video and share throughout our marketing materials. We’re looking forward to trying out their new editing and on-demand landing page features! Cons No cons to mention! Wisita is a great solution for our video hosting. Review Source Seth C. Marketing Coordinator Used the software for: 6-12 months ### "Awesome tool to connect with your customers on a personal level... without being weird" January 23, 2018 4.0 Pros I love how easy it is to use this software and how simply they explain how it works. The free version was so awesome that I decided to upgrade just so I could have access to more cool video tools. I'm not a video guy, so the fact that I could use it and make my intro/explainer videos look professional says a lot. Cons I use the Soapbox feature within Wistia but I don't know much about what else they offer. I think they could probably do a better job of explaining other available options. Review Source Sarah A. Account Supervisor Design Used the software for: 2+ years ### "Wistia is the best! " January 17, 2019 5.0 Using Wistia, we've been able to host some of agency's work to share with others through our site or eblasts, etc. The main benefit is that allows us to show clients/customers our capabilities easily, which has helped us land accounts! Pros Wistia is a great tool for hosting videos! Integrates with most any software you'd need, is customizable, easy to use and great quality. Love how easy it is to blend with your site and brand -- just great overall! Cons Wistia is not great for social sharing. It's also a little confusing on the SEO side, but that's really it. Review Source SF Spencer F. Founder Used the software for: ### "If YouTube and Vimeo could only be this good..." January 24, 2012 5.0 I cannot imagine a more perfect solution for anyone who needs a video management system for content that needs to be kept private or behind a paywall. Even if that is not a requirement, the extensive tools, superb mobile capability of their native management system, and great customer service make Wistia a "dream". Pros Wistia provides an incredibly powerful and flexible way for entrepreneurs and businesses to manage, distribute, and monetize their video content. Unlike YouTube and Vimeo, the key differentiator is the fact that you have absolute control over the location where you content can be accessed, embedded, or downloaded. Likewise, you have complete control over the look and feel of your embed design, popups, video galleries, SEO, heatmaps, and much much more. The customer service and creativity at this company is also a HUGE selling point. I challenge anyone to actually reach someone at Youtube (HA!) or Vimeo by phone (not likely... even though they are a "small" company). With Wistia, you can actually PHONE them if or when you have an idea, a problem, or a need for further help. Within five minutes of using their free trial, we knew at LabSecrets.com that we had found a real PARTNER in Wistia... and we've never looked-back since! Cons None that I have found yet. Review Source