# Page 2 | Wistia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Wistia the right Video Management solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82313/Wistia/reviews

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Wistia

4.7 (172)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Wistia

## Showing most helpful reviews

Showing 26-50 of 172 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Madeleine W.  
Web Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Video Host for Embeddable Videos"

May 31, 2024

5.0

Pros

I liked how easy it was to customize the thumbnails and video players that I was embedding on my website. The UI is very user-friendly and there are many options to choose from.

Cons

It wasn't immediately obvious that you can link to timestamps in the video, but once I figured out how to it was a great additional feature.

Review Source

Will G.  
Client Success Director  
Computer Software  
Used the software for: 2+ years

### "Everything Wistia Does Makes Video Hosting Better!"

December 18, 2019

5.0

I think that Wistia is SOOO easy to do business with. I will continue to use them as long as I host video and am able. Amazing company, awesome product!

Pros

I love how easy Wistia is to use. I'm a fanboy...I'll admit. I've used Wistia to host our orgs marketing and training videos for the last 4+ years and they make the process so simple. Loading videos, setting up chapters, sharing links, embedding in our help center. I also have used the metrics to help identify where are videos are getting looks to. Simply put, Wistia makes it easy to host videos.

Cons

I don't really have anything I don't like. I suppose some of the save/edit buttons aren't always the most apparent, when editing advanced functions of videos.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Wistia

Ease of use, gating, security options.

Review Source

Yann I.  
Consultant  
Online Media  
Used the software for: Less than 6 months

### "A powerful solution for video content creators"

May 10, 2021

5.0

Pros

When I organized a virtual summit, I spent some time looking into platforms for hosting video content and I came across Wistia over, and over, again. It was a familiar name to me because many people in my space used it, so I decided to give it a try. I have to say that out of everything Wistia does, the one thing I think really sets the platform apart it its video player and how it empowers Wistia users. Aside from the look of the player, which you can really make match your branding colors, you can decide what features to include (and exclude) from the player, and decide what happens once a video is finished. Plus, you can set the privacy settings when it comes to your videos so that they can be embedded only on domains you pick, anywhere on the internet or nowhere at all other than on your Wistia channel. This is ideal especially if you sell video content, like in the case of a video course, virtual summit or digital workshop.

Cons

The one thing I was a big fan of, when it comes to Wistia, was the fact that the pricing was tied to the bandwidth. I know that this isn't something that's unique to Wistia but isn't necessarily ideal. Basically, the more people watch your video content, the more bandwidth is used and the higher your Wistia membership invoice is going to be...

Review Source

CM

Claire M.  
Content Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Excellent video hosting platform "

November 15, 2023

5.0

It’s an excellent platform for hosting and sharing videos and brilliant for embedding on web pages - they look far more slick than YouTube videos. The new auto-caption/transcribe feature is very handy too!

Pros

You can host videos in channels or projects, with channels providing a great public-facing playlist. The platform is really easy to navigate and very user-friendly. It’s easy to store and organise your videos and makes for a great hosting platform. The new auto-caption/transcribe feature is very handy too! It could do with some improvements, but I assume it works on machine learning and will become more accurate over time.

Cons

The only negative is being charged extra once you go over you allowance of videos. We are currently having to do an inventory of videos to determine if there are any that we can host internally (any that do not need to be shared publicly).

Review Source

Jay M.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Wista > all others"

November 4, 2021

5.0

It's been amazing so far

Pros

What I loved most about this what is the moving GIF animations that it allowed us to have for our videos which are very engaging it's what caught my attention right away.

Cons

It's a little expensive being $100 a month for smaller agencies or developing SMBs. It's also very limited editing software but I understand if this is not an editing tool.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Wistia

Price

Switched from

[Adilo](https://www.capterra.com/p/212725/Adilo/)

Overall better software

Review Source

Nicholas B.  
Videographer  
Media Production  
Used the software for: 2+ years

### "Hands down the only way to Host Videos!"

November 11, 2018

5.0

From the first time, I logged in, to the most recent time I uploaded a video and then forwarded the URL to a co-worker so they can use it in their workflow. This software is incredible. The company is engaging and offers inspiring posts to their customer base and their User Community is fantastic. I appreciate the services this product provides and can't wait to see where things go for them in the future. Keep up the incredible work!

Pros

Can I say everything? Ok if not... I guess the thing I like most about this software is how simple it is to use the product.

Cons

The only thing that could possibly improve is adding the ability to add a custom play button. I completely understand the reason why it doesn't exist and I only can say this because I've had to listen to colleagues bellyache about it.

Review Source

VR

Verified Reviewer  
Enterprise Account Executive  
Computer Software  
Used the software for: 2+ years

### "Great for an enrichment of user behaviour on video content "

January 29, 2020

5.0

Overall - very positive! it's a simple tool with a huge impact on the engagements of users. so we're still using youtube videos for integrated traffic on the site whereas Wistia is used in a more strategic way on the site / landing pages and with deeper video content that relate to the later stages of the buying cycle to add scoring to the overall prospect.

Pros

1) using wistia to enrich the customer journey's data in understanding their overall engagement is really great. Wistia's API is really easy to use and integrates with other MA tools which allows you to get a better understanding of the scoring / engagement of a prospect in their overall buying cycle (while providing info such as watch time, play rate, engagement rate ...)

Cons

the design of the player is not fully customisable which is not always ideal for admins / marketers if you're trying for it to fit in a very slick way with your site / landing page

Alternatives considered

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Review Source

Alex T.  
Front-End Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Incredible Video Hosting Services with the Most Feature Rich API"

December 3, 2019

5.0

Overall, Wistia provides an incredible developer experience that I have not been able to find with any other video provider. The amount of valuable metrics provided along with the dead-simple integration makes this software a great choice for content creators who are heavily focused on performance metrics.

Pros

The most notable feature of using this software, as a developer, has to be their API. The API is incredibly easy to use and provides critical video metrics that are essential to creating an effective video marketing campaign. Their video stats API provides information such as watch time, play rate, engagement rate and much more, which allows our content creators to have a strong understanding of what content is performing well and why.

Cons

One thing that I noticed that this software lacked in was its ability to integrate fully custom designs into the player. While you are able to do some customization on the appearance, as a front-end developer, it would be nice to have more freedom to customize the appearance to match the overall experience of each project.

Review Source

CL

Chelsea L.  
Digital Education Specialist  
Renewables & Environment  
Used the software for: 1-2 years

### "User friendly with tons of functionality"

September 11, 2019

5.0

This is a company doing it right. They have really great training materials, both about how to use the product itself and industry best practices to help you build a video strategy. The customer service was very responsive and flexible. The user interface was so visual and intuitive to navigate, which is important to me in video hosting platforms since I check analytics and details often. The ability to customize the player, add hyperlinks and forms directly into the videos, and track click rates of links are all really valuable tools for video marketing .

Pros

The myriad of features to help with video marketing tactics are amazing. My favorites were the ability to gate content partway through a video- let someone watch 1 minute for free, and if they want to watch the rest they input an email address. The different options for customizing end cards and adding links to the final screen of the video are very useful, and the option to code and style buttons was a really nice extra feature. All of the analytics screens are very robust with the amount of detail you can drill down to, and it's really easy to navigate through all the screens.

Cons

Sadly I switched companies and have to use a different platform now, so all I remember is how much more I liked Wistia and can't recall any major issues.

Review Source

Bharath A.  
Director - Marketing  
Computer Software  
Used the software for: 6-12 months

### "The best video hosting software"

August 18, 2017

5.0

Lot of benefits - helps me decide create topics for new videos. Also helps me make decisions on what videos to promote and what not to. I also get to know if the video is lengthy or not, based on engagement rate.

Pros

I just love the amount of details it provides about the video plays - number of times a video played, location of the visitor who viewed the video, date and time of the video played, percentage of the video watched, overall engagement rate, Call To Actions made like clicks etc. I use all this information to tweak current videos and create new videos for better engagement and conversion. I also use this information to see what videos are more effective and accordingly promote them more. Finally, Wistia also helps me with email campaigns where I send a video in my email and then check if the prospects have opened the video, watched the video full/partial etc. Based on this, I send custom follow-up messages.

Review Source

Andrew Jude S.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Great but expensive"

March 11, 2022

5.0

Wistia is a very good software. I've never had any problem using it and sharing my videos with my clients. I wish it was more affordable.

Pros

Wistia is a very beautiful, powerful and feature rich software. I love the analytics and the customization features. I've hosted a few videos there and shared links with my clients. They always ask me what video hosting service I am using.

Cons

It's over my price range. I wish it were more accessible. But I like that they offer a free service even though it's limited.

Review Source

Rono K.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "Wistia really changed how I edit and stream my videos, no downtime at all!"

July 8, 2023

4.0

Wisti did come through when I needed a video to fromote a freelance gig, thanks for that

Pros

I love how Wistia allows me to smoothly stream my videos and I am able to curate my content thanks to their analytics feature.

Cons

To an individual user, Wistia can be a little expensive.

Review Source

Eddie M.  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "Great for Data "

July 22, 2019

5.0

Pros

I enjoyed the data perspective from the content that I was publishing. Wistia enables you to see where people were dropping off as well as how many times someone was viewing a piece of content. This quickly helped us find where we needed to make updates and adjustments.

Cons

At times it wasn't 100% intuitive, but after some playing around I was able to figure it out. Wistia has come a long way from where it once was.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[tubics](https://www.capterra.com/p/181135/tubics/)

Reason for choosing Wistia

Price and support.

Review Source

Marcos G.  
Production and Content Director  
  
Used the software for: 2+ years

### "Everything about these guys is AMAZING!"

January 18, 2018

5.0

creativity, commitment, ease, communication, collaboration, sharing, efficiency, productivity, improvement, fast streaming, very good support, continuous learning

Pros

Their product is the best! One of the best things is how fast the video load on any device. Besides that I love how much effort and compromise they put into supporting, teaching and sharing knowledge!

Cons

Not long ago they changed their charging structure and that affected our processes a lot, but still.. they are worth it!

Review Source

VR

Verified Reviewer  
Senior IT, I&C Systems Coordinator  
Chemicals  
Used the software for: 2+ years

### "Youtube for the business"

February 15, 2019

5.0

Overall very satisfied. We will always use Wisita for its simplicity and easy to embed/share and track video views etc.

Pros

\-Ability to share videos privately -Great Call to action options on the video - Great tool for Individual departments to showcase and keep track of Stats on video

Cons

\- Lacks some of the basic editing capabilities such as cutting and joining. - Plans are a bit pricy compared to other video solutions - Support is limited and usually through email.

Review Source

VR

Verified Reviewer  
Digital Marketing  
Education Management  
Used the software for: I used a free trial

### "Excellent Choice for Companie looking for Video Hosting"

July 13, 2023

5.0

Great experience overall as it helps teachers, and course creators host videos for long periods without any lag. Really Suggested to everyone who is getting in hosting videos online.

Pros

Fast and improved speed for hosting Videos compared to most platforms we have used.

Cons

There can be more Templates we can use for making more videos.

Review Source

VR

Verified Reviewer  
Senior Account Executive  
Computer Software  
Used the software for: 2+ years

### "LOVE LOVE LOVE THIS TOOL"

December 22, 2017

5.0

I absolutely love this tool and recommend it to other companies. This is a must-have tool for any company.

Pros

It integrates with Salesforce. It's a great way to know which leads are more likely to closing. We're able to see if they have watched our marketing videos. We are able to see which ones they have watched, how long they watched it for. I absolutely love this tool. I have no idea what we would without this tool.

Review Source

ES

Ed S.  
CVO  
Marketing and Advertising  
Used the software for: 2+ years

### "First class product and first class company, love Wistia"

June 9, 2022

5.0

Excellent company to work with

Pros

Product feature rich and deep integrations with other leading software platform

Cons

Upper end on pricing and worth every dollar

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Wistia

More robust features and integrations

Switched from

[YouTube](https://www.capterra.com/p/237905/YouTube/)

More features and functionality

Review Source

VR

Verified Reviewer  
Escritor  
Arts and Crafts  
Used the software for: I used a free trial

### "Para compartir videos de alta calidad con otras empresas"

May 7, 2023

4.0

Puedes analizar con mucho detalle los videos de tu empresa, saber por ejemplo el número de clicks de cada video, el tiempo de visualización y el número de reproducciones, entre otras cosas.

Pros

Lo mejor de este programa es que puedes personalizar y gestionar videos de un modo sencillo, compartirlo con otras empresas y tener una detallada estadística de los mismos.

Cons

No encontraba nada que no me gusta con este programa, es fácil de manejar y tiene muchas opciones.

Review Source

VR

Verified Reviewer  
Entrepreneur  
E-Learning  
Used the software for: 6-12 months

### "I manage a client existing Wistia account"

May 8, 2020

5.0

The price simply does not make sense to me. But since I am not the one paying for it, it is not a concern. If you can afford it, great - it is excellent quality software and video hosting. My experience using it as an administrator is superb and have no complaints.

Pros

There is no doubt Wistia is super high-quality video hosting. They have partnerships with course hosting companies such as Podia, of which I am a customer of. All the features Wistia have are excellent, the quality is awesome. Embedding for example, is excellent.

Cons

Two things specifically: I find the price a bit rich. $99/month for 10 videos. Yet, I am a Podia user and I get unlimited video hosting and it is the same player exactly (partnership). I see no point being with Wistia directly, although I love their service. (b) What Podia does not offer with the Wistia player is customization within the player. That's the benefit of paying Wistia directly. However, I know that Wisita in-built player customization is not as good as Vidello in my opinion. Vidello is 9/10 for me, whereas Wistia is 8/10.

Review Source

Bill C.  
Director of Marketing  
Computer Software  
Used the software for: 2+ years

### "Wistia is great for embedding video on your site and the stats are excellent"

October 10, 2017

5.0

All of our company videos are stored and organized on Wistia and embedded on our website. This includes webinar recordings. Biggest benefit for us is a branded video experience on our website without distractions of other brand logos on the video player. I would give Wistia a higher rating if videos shared better on social channels.

Pros

If you want to embed videos on your site so that they blend in wiht your brand/web experience, Wistia is a top choice. And if you want details on usage / viewing stats Wistia is also top notch. We use Wistia for our company videos and also for client work for eLearning projects. It is easy to segregate videos by project so organizing videos is easy. And videos always look great on our website. The viewing stats are also excellent. We know which videos get watched the most but also when during videos people stop watching and what viewer engagement is. This is helping for us deciding how to improve our videos.

Cons

Wistia videos don't share well on social channels. I would not pick Wistia if your main goal is to share on social...use YouTube for that.

Review Source

VR

Verified Reviewer  
Gerente de Contenido  
  
Used the software for: 2+ years

### "Archive all my multimedia files."

February 9, 2018

5.0

Pros

What I like the most about Wistia is that I can store the videos to a server in the cloud and I guarantee that the information is secure, it can not be downloaded by unauthorized sources.

Cons

What I like the least about Wistia is that they increased their costs by monthly stored content and there are no annual contracts.

Review Source

KM

Kevin M.  
Director Marketing  
Apparel & Fashion  
Used the software for: 2+ years

### "Easy Video Mgmt and Deployment"

March 5, 2021

4.0

Very positive. With the ability to setup turnstiles and gated videos, we were able to integrate them into our inbound campaigns. Also, linking videos to our ecom website allowed us to demonstrate a clear ROI after the first couple of months.

Pros

Easy and intuitive interface to manage, deploy and track all of our videos. You can then configure each video to allow or not allow customers to share, download, etc. Super easy to embed videos on your websites or within email campaigns. Also like that solution allows you to easily convert your videos to various sizes, dimensions and file fomats.

Cons

The Soapbox offering, which is a free tool that allows users to make videos, is great but its setup as a separate offering. Would be most ideal if this was more integrated into the base Wistia platform.

Alternatives considered

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Reason for choosing Wistia

Key was that the solution cleanly integrated with our Hubspot CRM/Marketing tool.

Review Source

Max G.  
Kundenmanager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ospita tutti i video che ti serve"

October 31, 2022

5.0

Pros

Lo uso per ospitare i miei video che servono per il marketing sul sito wordpress

Cons

Il costo forse un po alto, anche se con la versione gratuita puoi fare gia diverse cose

Review Source

Ashley N.  
Field Marketing Manager  
Computer Networking  
Used the software for: 2+ years

### "Love Wistia"

May 3, 2018

5.0

Saves money and time!

Pros

I have been using Wistia for years and bring it with me to every company I join. It's one of my favourite marketing tools. The cost is amazing for the features and compared to other video hosting companies the cost can't be beat. I love how they keep the platform simple and easy to use. They continually push out new features to make the platform better. Oh the videos they produce themselves are awesome and helpful!

Cons

None - once you try it out you will be hooked to! I have never needed to use the customer support team so I am not sure how good or bad they are.

Review Source