# Page 5 | Wistia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Wistia the right Video Management solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82313/Wistia/reviews

---

Wistia

4.7 (172)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of Wistia

## Showing most helpful reviews

Showing 101-125 of 172 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Development Executive  
Financial Services  
Used the software for: Less than 6 months

### "Unraveling a new approach method"

November 20, 2018

5.0

An innovative brand if you want to be up to date with latest trends on your business

Pros

Their ideas and brand approach are pretty fresh and innovative

Cons

some subproducts still need to be better developed in order to fight with big fish e.g Soapbox

Review Source

Nachi S.  
Head Personal Development & Life Coach  
  
Used the software for: 1-2 years

### "Great video and analytics. WOW"

March 19, 2018

5.0

The massive benefit from wisita is the ability to see the viewer behaviours.

Pros

I love love love the backend data collected by Wistia! It is next level and incredibly useful to know the exact stats and behavior of my viewers.

Cons

A click through tutorial on the backend would be useful. The time spent learning is useful, however, it would be expedited with a click by click tutorial

Review Source

BZ

Brandon Z.  
Web Designer  
Design  
Used the software for: 2+ years

### "How can you not love Wistia?"

April 22, 2017

5.0

Wistia not only provides an amazing product, they are an amazing company. In addition to their fantastic video player with analytics, they provide a wide array of educational content for shooting your own videos. If you've ever wondered if your visitors watched all of your video or what parts they found interesting, you've got to check out Wistia. They have an awesome free plan, so there's no barrier to trying things out.

Pros

\- Fantastic video player. - It's incredibly easy to setup a new video and add/remove whichever features you want. - Great selection of resources for shooting your own videos. - And the company is just fantastic. Lots of energy, fun, and smiles.

Review Source

Shiawtian C.  
Associate  
  
Used the software for:

### "Video Is The New Ad Format"

June 6, 2018

5.0

Pros

Very easy to edit videos and make them stand out. Lots of analytics provided. Each video can be drilled down to how longer the viewers are generally watching, and where they're watching .

Cons

The lack of transparency on the advanced pricing. When the team called it was higher than what we originally estimated would be the cost

Review Source

VR

Verified Reviewer  
Client Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Great for professional video hosting"

November 17, 2018

5.0

Pros

Really professional, lots of options for how you want your thumbnail, start screen, icons, etc. to appear. Great for tracking views on your website videos – my company exclusively uses Wistia for marketing videos on the website and training videos in our Help Center. Very happy with this program.

Cons

I just saw another review of Wistia that mentioned the user community and company content – which I have never seen before! So I suppose a con would be that this type of content isn't immediately visible to non-admin users of the program and I wish it was.

Review Source

BW

Bryan W.  
Director of Design and Development  
E-Learning  
Used the software for: 2+ years

### "Refreshing change from You Tube "

September 25, 2018

5.0

We have an explainer video for each of our partners (over 100) and Wistia makes keeping track of these videos as well as sharing them extremely easy.

Pros

It is not only very easy to upload videos, but to manage and customize them as well. Nothing against You Tube because I use that as well but their user experience can be a bit overwhelming to someone using it for the first time.

Cons

You don't get a lot of uploads with the free version.

Review Source

VR

Verified Reviewer  
Product Marketing Analyst  
Computer Software  
Used the software for: 1-2 years

### "Good video management software"

November 6, 2019

5.0

Overall, Wistia is extremely helpful for managing and effectively using videos for marketing purposes

Pros

We use Wistia for all of our video content in my company. It organizes all of our videos and makes it easy to link to them on our website.

Cons

We have occasionally ran into limit issues with Wistia where we have to remove videos to free up space.

Review Source

MK

Michael K.  
Senior Technical Instructional Designer  
Computer Software  
Used the software for: 2+ years

### "Wistia is great for sharing webinars and presentations"

December 31, 2020

5.0

We have several video-sharing apps that can be shared internally amongst our emplloyees, but this is a secure app that allows us to share videos (product summaries, Q&A sessions, etc.) with our external customers. For that reason, it's an invaluable tool.

Pros

I like that we can use Wistia to share videos not only internally, but with our external customers as well. I also like the playback functions for the videos.

Cons

There's nothing that it's missing. It's good software for our use case. Perhaps the ability to embed the videos in another webpage would be helpful, but it's not that necessary for our purposes.

Review Source

VR

Verified Reviewer  
Marketing Manager  
  
Used the software for: Less than 6 months

### "Awesome welcome to the product and so far so good!"

November 16, 2017

5.0

Everything seems very easy so far. There are many options, so I could see there being a little learning curve, but I think it is just the right amount so you can make your video effective in your own way.

Pros

We currently use the free version of the software. I got an awesome welcome from a customer success manager or account executive who was very enthusiastic about helping us grow with Wistia. The software itself allows you to use a practice project when you are getting started. I look forward to seeing more analytics as we work with the product.

Review Source

TB

Ted B.  
CEO  
Internet  
Used the software for: 2+ years

### "Great Company, getting better."

November 9, 2016

4.0

Overall this is a great company to work with. Sometimes I wish they had some additional functionality, but they make up for any gaps with their customer support

Pros

Supports higher quality videos than YouTube and doesn't require the annoying social aspects of Vimeo. Videos work on all browsers and devices I've come across.

Cons

Really focused on videos only. Platafrom doesn't allow you to share other types of content very well.

Review Source

Jeff V.  
  
  
Used the software for: 1-2 years

### "null"

December 19, 2016

4.0

Review Source

Jeremy W.  
Founder / CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "null"

December 22, 2015

5.0

Review Source

VR

Verified Reviewer  
Teaching Assistant  
  
Used the software for: 1-2 years

### "Video Hosting Has Never Been So Simple!"

November 28, 2017

5.0

Wistia has a variety of video hosting packages that are great for all businesses!

Pros

Wistia hosts all of our videos and allows me to customize how they are displayed! It even lets you input closed captioning.

Cons

The payment plans have gone up over the past year and are really starting to affect the number of videos I can upload.

Review Source

VR

Verified Reviewer  
Marketing Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great video management tool"

November 30, 2018

5.0

Pros

If your company has a lot of video content and collateral, Wistia is a great way to organize and manage those videos in one convenient location. The detailed analytics and ability to customize video players is great!

Cons

Great platform for visualizing the impact that your videos are having. No complaints.

Review Source

KB

Katherine B.  
Director of Marketing  
  
Used the software for: 2+ years

### "I love Wistia! They have a great interface that's easy to use."

August 9, 2017

5.0

Pros

The interface for sure. It's super easy to navigate, and I have no issues asking someone else to upload something. Its intuitive interface makes it simple for anyone to hop in and get going.

Cons

Their pricing structure changed. We grandfathered in, but we didn't necessarily keep what we'd originally signed on with. Now we deal with video limits and charges for each extra video.

Review Source

VR

Verified Reviewer  
Digital Marketing Executive  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Video Hosting made Simple"

November 1, 2017

5.0

Pros

Wistia is so easy to set up and get started on that you can do everything in one day. Once you upload content, you can easily customise and share with the great interface!

Cons

There are a lack of features, so even though you can add buttons, links and see views, you can't really delve into the more advanced features, because there are none.

Review Source

EP

Eric P.  
Head of PR & Community Engagement  
  
Used the software for: 6-12 months

### "I use Wistia to host all over our company videos - super easy to use and share."

September 19, 2017

5.0

Pros

Love the ability to easily upload, share, and keep track of views. In addition, when we want to add captions to optimize for Facebook they have a service that costs a little to automatically add them. Also very easy to add a cover image for the video.

Cons

I don't have too much to share about what I dislike. If you have multiple user roles and can be cumbersome to assign manager roles vs. viewer roles. Only the "account owner" can do that and that person might not always be assesible.

Review Source

VR

Verified Reviewer  
Web Manager  
Computer Software  
Used the software for: 6-12 months

### "Easy to use, clean video player"

June 14, 2018

5.0

Pros

The video library is really easy to access and interact with and intuitive to use. The community is really strong and present in Slack.

Cons

When we finally decided to purchase the Wistia + Marketo integration, I didn't find support to be all that helpful. We were told that issues embedding forms in Wistia videos was a Marketo CSS targeting issue, and while that was the case, some more support or help from Wistia to ensure our success with that integration would've been really appreciated.

Review Source

JS

Joshua S.  
Digital Experience Coordinator  
Philanthropy  
Used the software for: 6-12 months

### "Be a professional, use professional tools"

November 5, 2015

5.0

If you are creating great video content, why not leverage those videos to their greatest potential. Wistia has a full set of professional features to take your videos to the next level. Marketing integrates naturally into the wistia infrastructure.

Pros

\-user friendly -reporting features are easy to understand -integrates with Hubspot and other marketing platforms -optimized fast streaming -ability to email gate videos or add CTA's to the end

Cons

\-sometimes so many features that it is hard to use it to fullest potential -can be expensive for the casual user with lots of videos

Review Source

VR

Verified Reviewer  
Director of Inbound Marketing  
  
Used the software for: 1-2 years

### "Wistia is great for trackable business videos with CTAs"

March 21, 2018

4.0

Pros

We love the analytics we can get from video interactions - start and stop watch time, number of views, and more from Wistia. And we can place CTAs!

Cons

There aren't any major cons that come to mind - sometimes it's a little clunky to use, but once you get the hang of it it's straight forward.

Review Source

SG

Samuel G.  
Design Manager  
Research  
Used the software for: 1-2 years

### "Easy to Use. Could include more marketing capabilities."

September 5, 2017

4.0

Videos can be private and all in one place. Easy to edit videos and embed on our blog. We enjoy using Wistia on our marketing team!

Pros

Very easy to use. Customization tool edits quickly. Playlists and embedding work well. The ability to move videos around is helpful.

Cons

Limited storage. No GMail embedding (would love to have this). Price is a little high for the amount of storage you receive. It was a little difficult to know to move videos around at first, could have been a little more clear on certain aspects of that experience.

Review Source

VR

Verified Reviewer  
Diseñadora Senior  
  
Used the software for: 6-12 months

### "It has very easy to use, intuitive tools. He has a free plan."

April 17, 2018

5.0

Pros

Excellent tool for hosting videos, in which you receive analytics with information regarding the interaction of users with the video. Having an account for the company is very useful since there we can find all the videos and link them to other places, besides customizing them.

Cons

Once you have exceeded the number of videos per month you need to hire a plan, and in my opinion it is a bit expensive. I do not like that.

Review Source

DD

Danielle D.  
Content marketing Manager  
  
Used the software for: 1-2 years

### "Great product. Use it in our marketing department to house videos."

September 6, 2017

4.0

Pros

Easy for me and my team to use. Really like it. Let's us store a lot of videos in one place. Like that you can link to the.

Review Source

Tim M.  
Software Engineer  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Robust but pricy for our use"

January 15, 2019

5.0

Wistia is an impressive video platform, it comes with a price-tag if you are receiving substantial views.

Pros

Wistia has a feature-rich platform. I enjoyed the incredible calls to action I could add to videos, the unique scrollable closed caption options, and the developer-friendly documentation.

Cons

The achilles heal of Wistia for us was the price. With the traffic we get it became cost-prohibitive.

Review Source

VR

Verified Reviewer  
Assistant  
Media Production  
Used the software for: 6-12 months

### "Solid Video Hosting"

December 9, 2019

5.0

Wistia is a great no-nonsense video host for professionals, and it's ability to embed on any website and other integrations is excellent!

Pros

Reliable and great player options. It's good value for your money in a professional setting. Fast streaming & loading when embedded

Cons

Still possible to download from Wistia through workarounds - it's not perfect encryption, but good for non-tech savvy users

Review Source