# DocStar ECM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DocStar ECM Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/82408/DocStar-ECM-AP-Automation --- # DocStar ECM Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DocStar ECM ## What is DocStar ECM? DocStar ECM provides secure, centralized document management for midsize and large organizations that need fast, reliable access to business-critical information. The platform simplifies how documents are captured, indexed, stored, and retrieved, reducing manual effort and ensuring documents are always available when and where teams need them. Intelligent data capture eliminates keying errors, while configurable workflows automate routing, approvals, and retention activities to support compliance and audit readiness. Advanced search tools make it easy to locate documents instantly, improving productivity across departments. DocStar integrates seamlessly with ERP, HRIS, accounting, EMR, and other core systems to ensure documents and data stay synchronized. With robust security controls, versioning, and role-based permissions, DocStar ECM helps organizations reduce risk, streamline operations, and gain better visibility into their document-driven processes. ## What is DocStar ECM used for? [Document Management](https://www.capterra.com/document-management-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/) Top alternative Featured Overall rating Based on 97 user reviews Reviews sentiment Positive 72% Neutral 21% Negative 7% Starting price $99 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DocStar ECM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epicor.com/&name=DocStar ECM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DocStar ECM 4.0 (97) VS. [4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/) Starting Price $99 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (97) Ease Of Use 4.4 (112) Value For Money 3.8 (80) Value For Money 4.3 (85) Customer Service 3.8 (86) Customer Service 4.5 (96) ## DocStar ECM alternatives [4.6 (42)](https://www.capterra.com/p/16872/Document-Locator/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.0 (21)](https://www.capterra.com/p/114908/PaperSave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/82408/DocStar-ECM-AP-Automation/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.3 (49) 71.43% of 49 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Access Controls/Permissions 3.7 (38) 60.53% of 38 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 3.9 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Archiving & Retention 4.2 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Collaboration Tools 3.7 (24) 45.83% of 24 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together File Recovery 3.7 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Recover lost, deleted, or damaged files DocStar ECM 64 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Categorizes outstanding invoices based on the amount of time they have remained unpaid Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Manage assets throughout their lifecycle to optimize profit A record of all activities within the system, including user access, changes made, etc. Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage digital assets Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Receive an automatic notification when the exact same payment is about to be initiated for the second time Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert files to a different format Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Find & retrieve relevant data or documents Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Search for specific words or phrases within a document or database Compile and organize data into specific metrics Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Creation, processing, verification, and execution of invoices till the payment is made Collect and maintain structured information that describes data or content Access software remotely via mobile devices Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Aligns purchase orders with incoming invoices and receiving reports Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (96) 3.9 Based on 96 reviews ## Pricing Value for money 3.8 (80) Basic $99.00 Per User,Per Year Value for money 3.8 (80) 3.8 Based on 80 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[ Kinetic](https://www.capterra.com/p/249741/Kinetic/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (86) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (86) 3.8 Based on 86 reviews ## User reviews Overall rating 4.0 Based on 97 reviews Filter by rating 5(35) 4(35) 3(20) 2(4) 1(3) Mentioned topic Sorted by most recent JH Jacob H. IT Database Management Utilities ### "Docstar at Water Company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 27, 2023 Pros The workflow builder customization, OCR scanner, ease of data editing. Cons Randomly, the Client Service needs to be repaired or re-installed. The Office Integration module needs an active license on the server. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YB Yevstakhii B. Teacher E-Learning ### "My expirience of use DocStar ECM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 28, 2023 DocStar ECM is generally regarded as a comprehensive enterprise content management solution that offers a range of features for efficient document management and workflow automation. Here are some aspects that I have highlighted as positive experiences:Document organization and retrieval: I appreciate the robust document organization capabilities of DocStar ECM. The platform provides intuitive tools for categorizing, indexing, and searching documents, making it easier to locate and retrieve specific files. I can assign metadata, tags, and keywords to documents, enabling quick and accurate document retrieval.Workflow automation and collaboration: DocStar ECM offers powerful workflow automation features that help streamline business processes. I can design and automate workflows to route documents, assign tasks, and facilitate collaboration among team members. This automation reduces manual effort, improves productivity, and ensures consistent and efficient document processing.Document version control: I find the version control functionality in DocStar ECM valuable.But also I had issues with limited customization options, integration challenges, performance and scalability. Pros 1\. Document organization and retrieval: I appreciate the robust document management capabilities of DocStar ECM. The platform allows for efficient organization, indexing, and categorization of documents, making it easier to locate and retrieve specific files when needed. I can assign metadata, tags, and keywords to documents, enabling powerful search and retrieval capabilities.2. Workflow automation: DocStar ECM offers workflow automation features that help streamline business processes. I can design custom workflows to automate document routing, review and approval processes, and task assignments. This automation reduces manual effort, improves efficiency, and ensures consistent and timely document processing.3. Document version control: I find the version control functionality in DocStar ECM valuable. The platform maintains a history of document versions, allowing me to track changes, access previous versions, and revert to earlier iterations if necessary. This feature enhances collaboration and provides a clear audit trail of document modifications. Cons 1\. Limited customization options: While DocStar ECM offers various features for document management, I have limitations in terms of customization and flexibility. I have found certain aspects, such as customizing workflows or configuring metadata fields, to be restrictive or not as intuitive as desired.2. Integration challenges: I have difficulties in integrating the platform with specific business applications or systems. These challenges can arise from compatibility issues, customization requirements, or technical complexities, leading to additional effort and potential delays in the integration process.3. Performance and scalability: In some cases, I had performance issues when working with large volumes of documents or heavy workloads within DocStar ECM. These issues may include slower search or retrieval times, delays in processing workflows, or overall system responsiveness. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Miguel Angel C. Diseño Mechanical or Industrial Engineering ### "Gestión de información empresarial con DocStar ECM" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 30, 2023 Este software es una solución de gestión de contenido empresarial sólida que puede ayudar a las empresas a mejorar sus procesos y la eficiencia. Sin embargo, también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y la curva de aprendizaje. Pros Es una solución integral de gestión de contenido empresarial que puede ayudar a las empresas a optimizar sus procesos y mejorar su eficiencia ofreciendo una variedad de características útiles, como la gestión de documentos, la automatización de flujos de trabajo, el seguimiento de versiones y la búsqueda avanzada de documentos. También permite la integración con otros sistemas empresariales, como sistemas de gestión de recursos humanos (HRM) y sistemas de planificación de recursos empresariales (ERP). Además, DocStar ECM ayuda a mantener la información empresarial segura y protegida de amenazas externas. Cons El costo del software puede ser elevado para algunas empresas, especialmente las pequeñas y medianas empresas, el aprendizaje puede ser complicada para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión de contenido empresarial. Además, aunque el software ofrece una variedad de características útiles, algunas empresas pueden encontrar que algunas de estas características no son relevantes para sus necesidades específicas. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Drive](https://www.capterra.com/p/161425/Drive/) [Box](https://www.capterra.com/p/148766/Box/) [M-Files](https://www.capterra.com/p/122215/M-Files/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC William C. Senior Software Engineer Information Services ### "Easy to use and functional" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2023 Overall, DocStar ECM is an easy to use and efficient enterprise content management system. It is a great tool for streamlining document processes and allows users to set up automated workflows. It does have some drawbacks, such as slow performance and difficulty in customization, but these are minor issues that can easily be addressed. Pros DocStar ECM is an intuitive and comprehensive enterprise content management solution that helps streamline document processes and increase efficiency. The user-friendly interface makes it easy to navigate and allows users to quickly access and manage their documents. The automated workflow feature is particularly useful and allows users to easily set up and monitor document processes. Cons While the user interface is intuitive, the software can be slow at times, and there may be difficulty in customizing the software to fit specific workflows. Additionally, customer support can be slow and unhelpful at times. Switched from [Revver](https://www.capterra.com/p/123400/revver/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Computer Software ### "Reviews on Docstar" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2023 Pros Comes with lots of standard features such as records management etc. Cons Only bad thing about docstar is that it is web based. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Peter P. General Manager Wholesale ### "It saves time to find documents." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2022 I can find documents much easier. It has powerful document management automations. Pros I love how easy it is to securely store, search and send any document. Cons Documentation is difficult to load and has a learning curve. Switched from [DocuWare](https://www.capterra.com/p/220466/DocuWare/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brittany S. HR OPERATIONS SUPERVISOR Chemicals ### "DocStar Eclipse for Records Maintenance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 25, 2022 Pros I like the ease of use and the ability categorize documents. Cons The upload feature could be a little more automated. Maybe through a consistent file feed instead of a manual upload. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Deborah C. ADMIN ASSISTANT Construction ### "Docstar Processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 25, 2022 They are very helpful Pros It is easy to use and the customer service is exceptional Cons I wish it could OCR accounts Payable. I use it for A/R and it works great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM alfred m. project manager Consumer Goods ### "used for invoice processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 25, 2022 good - it's giving us the ability we did not have before Pros identify text and documents as what they are Cons learning feature for document management is complex Reasons for choosing DocStar ECM i was not involved in purchase Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF kori f. medical biller Medical Practice ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 October 25, 2022 Pros The product was easy to use. The product was easy to navigate Cons Not a smooth process with searching through the whole system compared to the old docstar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/82408/DocStar-ECM-AP-Automation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)