Who Uses This Software?

One-stop-shop to manage billing, self provisioning, rating, meter data collection, Commissions, Online payments, Management Dashboard,Workflow and Full Social media integration - Free Trials available


Average Ratings

4 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/month
  • Pricing Details
    Free 30 day trial for our Utilities platform. Telco by appointment.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Utilibill
  • www.utilibill.com.au
  • Founded 2005
  • Australia

About Utilibill

Cloud Utility and Telco billing - with full social media integration. - Provisioning for electricity, water, internet, Voice, VOIP, Cloud, VMWare and more - Payments and bank integrations - IVR - Customer portal with your branding - B2B XML - Ticketing system - 200 integrations Streamline your business, reduce staff and minimize revenue leakage. And let your customer help themselves with our great self help and enablement portal.


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Utilibill Features

  • Billing & Invoicing
  • Carrier Access Billing
  • Contract Management
  • Customizable Billing
  • Flexible Rate Tables
  • Internet
  • Order Management
  • Post-Paid Systems
  • Pre-Paid Systems
  • Provisioning
  • Rating
  • Self Service Portal
  • Service Order System
  • VoIP
  • Benchmarking
  • Bill Audit
  • Bill Database
  • Bill Importing
  • Budgeting & Forecasting
  • Compliance Management
  • Contract Management
  • Cost / Use Reporting
  • Emissions Monitoring
  • Energy Price Analysis
  • Facility Scheduling
  • Greenhouse Gas Tracking
  • Load Control
  • Load Forecasting
  • Meter Tracking
  • Risk Management
  • Weather Normalization
  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management
  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Utilibill Reviews Recently Reviewed!


Capterra loader

It has worked for us as billing software

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has been very easy and its interface is very dynamic for us, we do billings and its function of automatic invoicing has worked perfect to date, in general lines it has been quite good

Cons: So far we have not found any errors in the platform, however we have very little time using it, to find an error we will let you know

End to end billing provisoning and payments + customer portal

Oct 14, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: 100% web based

software as a service

15 plug in modules

highly customisable

competitive pricing @ between 1 and 2% of monthly revenue

Cons: none so far

Overall: Awesome systm that has replaced mny disperate unconnected systems with this all-in-wonder platform. They are contantly adding improvements also

Use at your peril! System was inoperable in many areas and support lacking

Mar 01, 2016
2/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software. No service! No billing! No support! When we raised a query we were terminated!

Great cost effective billing platform

Nov 05, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Love the flexibility of Utilibill. Billing is automated, customers love payment IVR and all the automation around self configuration. Collecting the money is soo easy now and its made a big difference to cash flow.