---
title: "Conga Contracts Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Conga Contracts Software - reviews, pricing plans, popular comparisons to other Contract Management products and more."
source_url: "https://www.capterra.com/p/88389/Conga-Contracts/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Conga Contracts Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Conga Contracts

## What is Conga Contracts?

Conga CLM transforms contract management by automating the entire lifecycle—from creation and negotiation to execution and renewal. Designed for legal, procurement, and compliance teams, it streamlines workflows, improves visibility, and reduces manual effort. With AI-driven insights, users can identify key terms, obligations, and risks, while real-time collaboration tools accelerate approvals and negotiations. Conga CLM integrates with CRM and ERP systems to ensure data consistency and eliminate silos. A centralized repository keeps contracts secure and accessible, enabling smarter decisions and faster deal cycles. Whether managing high volumes or complex agreements, Conga CLM delivers the control and agility needed to scale with your business.

## What is Conga Contracts used for?

[Contract Management](https://www.capterra.com/contract-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)

Overall rating

Based on 74 user reviews

Reviews sentiment

Positive

89%

Neutral

8%

Negative

3%

Starting price

$35

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Conga Contracts alternatives

Highest Rated

[4.9 (84)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.0 (135)](https://www.capterra.com/p/115928/Coupa/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

## FAQs about Conga Contracts

Overview

### What problems does Conga Contracts solve?

Conga Contracts solves fragmented contract creation, review, approval, and storage by centralizing templates, redlining, digital signatures, status workflows, and searchable contract data in Salesforce. Legal, sales, operations, credit, procurement, and contract managers benefit from clearer ownership, faster agreement execution, audit-ready records, renewal tracking, and visibility into obligations and contract hierarchies.

Answer based on 47 reviews

Overview

### Which roles and teams benefit most from Conga Contracts?

Conga Contracts is most used by legal operations teams, paralegals, and contract administrators managing contract drafting, approvals, clause content, and renewal records. Sales leaders, account executives, and client service teams use it to prepare customer agreements and track deal progress, while Salesforce administrators and developers support integrations, templates, and workflow configuration.

Answer based on 64 reviews

Overview

### What company size and specific industries is Conga Contracts built for?

Conga Contracts is designed for legal, procurement, and compliance teams at mid-market and enterprise organizations in banking, biotech, technology, healthcare, retail, manufacturing, education, pharma, and similar sectors. It fits companies that manage contracts across regulated and operationally complex business environments.

Features and Usability

### What are the key features of Conga Contracts?

Conga Contracts includes core contract lifecycle management tools for contract drafting, negotiation, approvals, electronic signatures, document storage, and renewal tracking. Frequently discussed differentiators include customizable templates, configurable workflows, redlining and version control, Salesforce integrations, and reporting. Access controls, audit trails, alerts, and compliance tracking support governed contract processes.

Answer based on 33 reviews

Integrations

### Which third-party tools and platforms does Conga Contracts integrate with?

Conga Contracts integrates with 9 third-party tools: Conga CPQ, DocuSign, Dropbox, Evernote Teams, Google Drive, HubSpot Marketing Hub, Jive, NetSuite, and Salesforce Sales Cloud. These connections support contract work across CPQ, e-signature, file storage, marketing, collaboration, ERP, and CRM systems.

Answer based on 14 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Conga Contracts?

Conga Contracts offers in-person training, live online sessions, webinars, and documentation to support rollout. Reviewers report that everyday users can get started quickly with the interface and basic Salesforce-related tasks, while administrators and template designers need more time. Advanced features, system administration, and HTML-based template design can require technical knowledge and ongoing training.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Conga Contracts offer, and how do users rate the experience?

Conga Contracts offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, attentive, helpful, and effective at resolving cases and complex issues. However, some report difficulty reaching staff by phone, slow enhancement-request responses, limited communication, and inconsistent account support.

Answer based on 22 reviews

Features and Usability

### How well does Conga Contracts handle contract management?

Conga Contracts supports end-to-end contract management with centralized records, templates, approvals, digital signatures, and Salesforce integration. Sales, legal, and operations teams value lifecycle tracking, workflow automation, and document access, although search, version history, and management of high contract volumes can require improvement for some organizations.

Answer based on 33 reviews

Features and Usability

### What features does Conga Contracts offer?

Conga Contracts provides configurable contract lifecycle management features, including custom fields, parent-child relationships, templates, approvals, reporting, global search, and integrations. Enterprise teams value its detailed configuration and contract-data visibility, while new administrators may face a learning curve with complex templates, permissions, reporting add-ons, and slower feature-request delivery.

Answer based on 24 reviews

## Features

AI summary

Based on 4,478 Contract Management reviews

Capterra data shows that buyers of Contract Management software rank the following features as their top priorities:

-   **Electronic Signature** (**59%** of reviewers rated this feature as critical)
-   **Digital Signature** (**57%**)
-   **Document Management** (**43%**)

Conga Contracts supports all three features that reviewers rate most highly: **Electronic Signature**, **Digital Signature**, and **Document Management**. Together, these capabilities help businesses finalize agreements faster, keep contract files organized and accessible, and maintain a more consistent signing and document handling process, allowing teams to manage contracts with less manual work and better control.

Electronic Signature

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Digitally sign online documents

Document Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Completion Tracking

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Document Storage

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Contact Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Contract Drafting

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create, edit, and revise contracts/written agreements

Conga Contracts 45 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

An agreement between a business and an external supplier for the delivery of a set of products or services

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Create, edit, and revise contracts/written agreements

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Digitally sign online documents

Search for specific words or phrases within a document or database

Management of rules, practices, and processes of a company

Contracts specific to government agencies or organizations who deal with government agencies

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

An agreement between a buyer and a seller for the sale and delivery of goods or services

An agreement that's only valid if signed by all involved parties, sealed, and delivered

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (64)

4.2

Based on 64 reviews

## Pricing

Value for money

4.1 (53)

Basic

$35.00

Value for money

4.1 (53)

4.1

Based on 53 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Jive](https://www.capterra.com/p/189555/Jive/)[

Conga CPQ](https://www.capterra.com/p/216297/Conga-CPQ/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (66)

4.3

Based on 66 reviews

## User reviews

Overall rating

4.4

Based on 74 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(36)

4(31)

3(6)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

OM

office manager

office manager

Used the software for: Less than 1 year

### "Powerful Tool for Managing Contracts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2026

Overall, my experience with Conga Contracts has been positive. It provides a centralized way to manage contracts, signatures, approvals, and important documents, which helps keep everything organized and accessible. There is a learning curve when getting started, but once you become familiar with the system, it can significantly simplify contract management and reduce manual processes.

Pros

I like how Conga Contracts makes it easy to manage the entire contract process in one place. The contract management and document signature features help streamline approvals and keep everything organized, while user access controls make it easier to manage who can view or edit sensitive documents. It also helps reduce manual work and keeps contract information easy to find when needed.

Cons

The learning curve can be a little steep when first getting started, especially when setting up workflows and permissions. Some features can also feel more complicated than necessary for simple contract management tasks. Once everything is configured, however, it becomes much easier to use.

SA

Senior Account Manager

Senior Account Manager

Used the software for: 3-5 years

### "Velocizza la firma dei contratti "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 26, 2026

Esperienza nel complesso positiva. Lo utilizzo nell’esperienza lavorativa corrente in qualità di Account Manager e l’ho utilizzato in altre sue esperienze lavorative come Business Developer per inviare contratti da firmare in digitale. In entrambi i casi ben integrato al crm Salesforce.

Pros

Ottimo per il fatto di poter essere integrato a crm noti come Salesforce , dedicati alla vendita, e inviare contratti firmabili digitalmente. Questa funzione velocizza di molto il ciclo di vendita.

Cons

In alcuni casi qualora dovessi generare più volte un contratto, non si riesce a comprendere la cronologia dei contratti stessi e delle modifiche per distinguere uno dall’altro.

PM

Project Manager

Project Manager

Used the software for: 1-3 years

### "An Intuitive Contract Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2022

Our overall experience with Conga Contracts has been positive. The intuitive interface and comprehensive contract management features make it a great tool for streamlining contract processes.

Pros

Conga Contracts has been an invaluable asset to our organization. Its intuitive interface and comprehensive contract management features have enabled us to streamline our contract processes and save time. The ability to track and store contracts, create templates, and manage sales contracts have been particularly beneficial.

Cons

One downside of Conga Contracts is that its pricing can be prohibitive for smaller businesses. Additionally, the search functionality could be improved to make it easier to find specific contracts.

Ashley S.

VP Sales & Marketing

Used the software for: 3-5 years

### "Cumbersome to set up"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 17, 2017

Pros

Once things are setup, it is very easy to use. Easy to turn on licenses for users. Documents look very consistent.

Cons

The support and sales teams leave a lot to be desired! Very hard to get someone on the phone, if you need an additional license, it is like pulling teeth to get it activated!

CA

CTO and GM APAC

CTO and GM APAC

Used the software for: 3-5 years

### "A good contract management system if you are part of the Salesforce Ecosystem."

4.0

September 5, 2022

Conga contracts is an integrated contract management system with Salesforce that allowed us to improve our operational workflows and Security\\auditing capabilities on our contract creation and executiuon.

Pros

Relatively quick to implement Contract Management solution with the ability to deeply integrate into our Salesforce instance. A flexible and incredibly configurable and capable contract management system, with good collaboration options.

Cons

Templates although a great starting point to understand capabilities of the contract management system can be difficult to edit to business requirements. The flexibility and granular configuration capability of the platform can also make it difficult for new users.

Carlyle T.

Contracts Manager

Used the software for: 3-5 years

### "Superior tool, compared to others I have used in the past."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2018

Automated process; everything in a single application (i.e. repository, eSignatures, internal reviews/approvals); reduction in contracting cycle time; great reporting tool.

Pros

It automates a number of steps within the contract process, thus reducing the strain on resources to move a contract through a manual process. In addition, you can track Projects, budgets, and send out automated notifications, based on criteria determined by business needs.

Cons

The only thing that is challenging is the need for a separate licenses for sending documents for electronic signatures ("eSignatures"). Conga does offer Conga Sign, however, it is an application built for another sales platform.

BA

Business Analyst

Business Analyst

Used the software for: 3-5 years

### "Contracts made easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2019

A very good solution out in market to manage contracts.

Pros

The ease with which we can integrate with systems like salesforce, docusign.

Cons

unable to reuse additional fields created in a separate additional form

Brent B.

Manager, Sales Development

Used the software for: Less than 1 year

### "Great contract software"

4.0

March 9, 2018

Pros

It was a great tool to produce contracts for clients.. a lot better than using basic self created tools.

Cons

It had a learning curve, and was still difficult to duplicate and reproduce documents. It sure made my job a lot easier though!

Kelly Michael S.

Director of Digital Transformation

Used the software for: 1-3 years

### "Excellent Document Generation for Salesforce"

5.0

December 16, 2020

We enjoy Conga and use their contract generation every day multiple times per sales representative.

Pros

Conga makes it easy to pull already-entered infromation from existing sales opportunities to create templated documents.

Cons

Conga templates are not easy to design. They require an extensive amount of knowledge in HTML.

ID

Ingeniero de Proyectos

Ingeniero de Proyectos

Used the software for: Less than 1 year

### "Excellent contract manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 25, 2018

So that a company can grow you have to have control with the contracts you sign. we have achieved it with the help of this platform. I recommend it

Pros

It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface

Cons

It does not handle large amounts of contract well but we trust faithfully that updates will come to solve this problem, we love this plataforam

[View all Reviews](https://www.capterra.com/p/88389/Conga-Contracts/reviews/)

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