# infoRouter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about infoRouter Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/82489/infoRouter --- # infoRouter Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) infoRouter ## What is infoRouter? Document management software system that streamlines the day-to-day business activities of thousands of companies around the globe, saving them time and money. Its a powerful and integrated software to manage all your documents; all the files necessary for the success of your organization. The more documents you have the more you need a reliable, scalable, and fast document management software. Manage your limited resources effectively! ## What is infoRouter used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4750 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for infoRouter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inforouter.com&name=infoRouter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### infoRouter 4.8 (8) VS. [4.5 (1,243)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $4750 One Time Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.4 (9,280) Value For Money 4.5 (2) Value For Money 4.3 (5,746) Customer Service 4.8 (8) Customer Service 4.3 (5,439) ## infoRouter alternatives [4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Docusign](https://www.capterra.com/p/121506/Docusign/) [4.7 (9,288)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121506/Docusign/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (420)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) [Responsive](https://www.capterra.com/p/148054/Responsive/) [4.6 (177)](https://www.capterra.com/p/148054/Responsive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148054/Responsive/) [View all alternatives](https://www.capterra.com/p/82489/infoRouter/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. infoRouter 40 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Provides a channel for team members to share media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Digitally sign online documents Convert files to a different format Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Observe and track the demand, usage, progress or quality of a system, product, or user Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $4,750 One Time Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MG Mark G. Head of Business Change Retail ### "At the heart of significant improvements to document process" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 8, 2018 Automation, safe storage, increased accessibility and a rock solid reliability Pros The product is extremely capable, provided through a UK company document genetics who understand this product well we have been able to make significant improvements in document presentation and accessibility. Having used the product for a number of years we continue to build more functionality safe in the knowledge that this is at the heart of it all. Its flexibility has been a key feature along with the large toolbox provided by the platform. Cons Currently we have little issue with the product, the UI can be a little daunting for the end users but this has been greatly simplified with the partnership with document genetics who have been able to craft for me a very user intuitive front end for our users to interact with. The main objective of this front end is to only show what they need and to see to make life simple for them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Greg S. Sr. Project Specialist Hospital & Health Care ### "infoRouter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2016 No more wasted time filing and searching for documentation. No more filing cabinets taking up valuable floor space. No more questions about making sure that the right people have access to the right information at the right time. We sought an affordable, web-based Electronic Document Management System that is straightforward to use, set up, and administer yet powerful enough to support our complex business processes. Our choice was simple: infoRouter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Shason Y. ### "Excellent Document Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 19, 2016 InfoRouter helps our company to stay ISO compliant, manage our proposal library, and track documents for our current customer projects! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mike S. Manager of Information Systems ### "It helped to organize our projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 12, 2016 It exceed out expiation's in searching through hundreds of emails and documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Stephen R. IT Controller ### "InfoRouter " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 10, 2016 We have used infoRouter for a number of years to archive scanned documents and electronic invoicing. We have found it to be very user friendly and easy to use . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Alan D. IT & DSC Manager ### "Excellent document management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 10, 2016 Being able to set custom metadata to a folder and/or file is a major benefit. We have our information structured so that a search for a reference number takes you straight to the relevant folder and the searching is extremely quick with over 630k documents on our server. Being able to customize portal pages has allowed us to stop using Microsoft SharePoint and publish intranet information within inforouter Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Trevor D. Director ### "Awesome document management system that is so easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 10, 2016 infoRouter is an awesome document management that is so easy to use. It's simple to deploy since all you need is a web browser to use, and you can install on your own web server infrastructure. Users really like the familiar library/folder tree navigation structure, and has extensive functionality like full text searching, version control, ISO reviews and form templates. Importantly, it has an extensive Web Services API so we can have other systems fully integrated with infoRouter. If you are thinking about SharePoint then look at infoRouter first because it offers better value & functionality, and is so much simpler to install and implement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Steve S. Marketing Manager ### "Simple, intuitive & effective document and records management software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 8, 2016 My role within the Sales and Marketing department requires me to publish and maintain thousands of documents (from sales collateral to quotations & tenders) and I use infoRouter on a daily basis to ensure the most relevant & up-to-date information is available to my sales force and professional services delivery team. The Microsoft Office plug-in enables fast and simple integration between the creation (on workstations) and publishing (via infoRouter) of any form of documentation or file type including videos & images. By applying custom property fields to folders and individual files I can store, archive, retrieve, disseminate or route files/folders with one-click, saving many hours every week. In addition to using infoRouter with manager permissions described above, I'm also a standard user as it is used within many departments within our business such as Human Resources, Payroll, Expenses, etc. The customised interfaces ensure that only relevant information is displayed and this make the user experience intuitive and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)