# Page 2 | Arcoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Arcoro the right Applicant Tracking solution for you? Explore 280 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82529/arcoro/reviews

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Arcoro

4.1 (280)

[View alternatives](https://www.capterra.com/p/82529/arcoro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 2 - Reviews of Arcoro

## Showing most helpful reviews

Showing 26-50 of 280 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Human Resources Director  
Architecture & Planning  
Used the software for: 2+ years

### "Phenomenal Customer Service - Lacking Functionality"

March 20, 2026

2.0

Customer service was fantastic when I had a question. Learning sessions were much needed and so incredibly helpful. My score is as high as it is due only to the service I received when interacting with the company itself.

Pros

It had all of the modules I needed as an HR Professional. ATS, Payroll, Performance, Employee Management - total full-service system with potential.

Cons

The modules all feel like they were acquired not native to the original system. So much information had to be entered in multiple different areas because the modules did not link to each other. It is the least back-end user-friendly software I have come across. Incredibly complex to set up - especially events such as open enrollment. It also did not connect with any of our benefit vendors or even our payroll system - requiring hours of manual input in what seemed like hundreds of systems and leaving room for multiple errors on every front.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing Arcoro

Unknown - Not involved in selection process

Review Source

AS

Amber S.  
Business Administrator  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Arcoro Review"

March 10, 2026

4.0

I have had a positive as well as a negative experience with Arcoro. I have seen two sides to the system. While it is great for hiring workers and managing payroll through the system, I have had issues with the customer service being insufficient.

Pros

Arcoro makes it easy to streamline processes such as onboarding, compliance, and performance tracking. It is helpful to new employees learning the obligations and safety protocols in the workforce.

Cons

I would say for the money users pay for this system, there should be an easier way to have issues resolved in a timely manner.

Review Source

CW

Colby W.  
Community Manager  
Real Estate  
Used the software for: 2+ years

### "Great for Time Management"

November 4, 2025

5.0

My overall experience with Arcoro has been a great one. From submitting time off requests to approving them, the software is easy to use and understand. Its quick and efficient

Pros

The software is easy to use, its efficient and it allows me to see everyone's time and their requests very easily

Cons

Sometimes you have to re in-put your logins to actually get logged in. That takes extra time and then sometimes it also times out.

Review Source

TM

Tiffany M.  
Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use and saved us money!"

October 23, 2025

5.0

Pros

Moving to Arcoro was one of the best decisions we've made for our recruitment/job posting process! It is easy to manage, convenient to cross post to numerous sites, and has saved us so much in ad-placement costs!

Cons

It seems it is focused for certain industries, not healthcare, but despite that we have used it and has been great!

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

The amount of money we were spending with Indeed was outrageous. Switching to Arcoro saved us money AND we get to post our jobs to numerous sites!

Review Source

Thomas R.  
MGR Technical Training  
Information Technology and Services  
Used the software for: 6-12 months

### "Management, Training, and Development"

December 27, 2024

5.0

This tool not only offers excellent accessibility and efficiency but has also significantly supported my work area in a professional manner, especially in documentation and legal requirements. Likewise, it has made managing hiring processes and candidate management much easier.

Pros

Arcoro has been a great help in my professional role, as its tool is very easy to use and highly effective when it comes to working and maintaining personnel organization through its cloud-based technology. Additionally, it offers multiple features, such as monitoring employee hours, attendance, and payments.

Cons

The only downside to this tool is that, due to its wide range of professional features, it is not suitable for small businesses.

Review Source

DS

Deneen S.  
Human Resources Coordinator  
Utilities  
Used the software for: 2+ years

### "Compliance made easy"

February 10, 2025

5.0

Overall, this application absolutely serves our purposes when it comes to hiring choices, candidate selection and applicant tracking. I would recommend!

Pros

We like that Arcoro makes it so easy, not only for us to remain in compliance, but to also organize all of our applicant data in one place efficiently. No paper needed and all of the information/characteristics are easily located in the same place.

Cons

Not a huge thing, but there seems to be a lot more functionality/capability associated with this application that we haven't really been introduced to. This could be because our initial inquiry was only related to applicant tracking.

Review Source

JE

Jennifer E.  
Owner  
Construction  
Used the software for: 6-12 months

### "Our first Mobile time system "

May 25, 2021

3.0

The system was okay for the original dollar amount that we were charged. After a year, they raised the rate to 4 times what we were originally paying. They shut off the cloud and wouldn't allow us to gain access to our timecards to close out the system. So if you're with them, you might want to back up information daily. Ours ended on a Friday night after hours, and the following week when we went to gather information, it was gone. With other programs out on the market, I went with a different company. The new company is half the cost with an extremely user-friendly platform. My service technicians love it and really appreciate how the new system saves them so much time daily inputting information.

Pros

The only thing I liked about this system was that our employees could access it from their phones to log in and the fact that it tracked their timecards and we no longer need to mess with paper time cards.

Cons

My personal experience was that this company needs to make it easier to take notes, add addresses and calls when technicians get called out from their homes on an after-hour call. Our system ( their cloud) would crash and the technicians would get frustrated with the technology. They also need to work on the customer service end of things. I felt that they just wanted the "sell" and after you sign up, you are on your own. Yes, they have videos to watch, but actual help is nice too.

Alternatives considered

[ClockShark](https://www.capterra.com/p/155467/ClockShark/)

Reason for choosing Arcoro

I wish I would've gone with ClockShark in the beginning. It would've saved me the headache of losing all of our information that ExakTime deleted of ours.

Review Source

Response from Arcoro

June 4, 2021

We truly appreciate your feedback. We strive to meet all of our customer's HR management needs and we understand that any disruption in service is frustrating. We'll be reaching out to discuss any concerns you have and steps we can take to make sure Arcoro's software is streamlining your HR processes as expected.

VR

Verified Reviewer  
Assistant HR Manager  
Human Resources  
Used the software for: 2+ years

### "Okay system for smaller busineses"

November 18, 2023

3.0

Overall, I feel Arcoro is better suited for smaller businesses. Customer support was great until COVID hit. Our main source of contact ended up leaving the company, and it didn't seem like we were able to get much support after. It was just very recent that we were provided the support that we've been needing and was lacking.

Pros

I do like the ease or simplicity of the software. Arcoro has an easy step by step job posting procedure. The system also has easy report capabilities.

Cons

Arcoro is not able to handle larger industries or companies, the system becomes bogged down with the large amount of information, which makes the system pretty tedious to use when it comes to searching for candidates or performance evaluations. If you are looking to translate the application or job posting in a different language, you have to do it manually with Google translator and use copy and paste. Arcoro is not the most mobile friendly when it comes to candidates being able to apply for a job through a mobile device. Arcoro was not able to mimic our current performance evaluation process completely, so we still have to do much of the process manually.

Reason for choosing Arcoro

Arcoro promised many things, but ended up not being able to deliver. For example, being able to accommodate our current performance evaluation process.

Review Source

TE

Timothy E.  
HR Director  
Construction  
Used the software for: 1-2 years

### "Arcoro - Moving from paper to electronic has never been easier."

September 6, 2022

5.0

The relationship with Arcoro has been outstanding. Everyone from sales through Customer Service has been FANTASTIC. They have always been courteous and prompt whenever we have questions. I am one happy user!

Pros

To have a system that offers all the features and benefits for the price is one of the strengths of Arcoro. The software is extremely intuitive and easy for anyone to use. We have paid for the system with the paper we are not using alone.

Cons

Is it possible to be in love with a product and not have one thing to complain about? Try Arcoro for yourself and you will see why I do not see or have complaints about this package.

Reason for choosing Arcoro

ADP is the big boy in the industry and it has to be done their way or you don't need it. Alliance HCM was not interested in partnering with us if we we not going to give them payroll. Bamboo HR did not offer all the things we needed and UKG was VERY Expensive but could certainly give us everything we needed.

Review Source

ML

Mario L.  
Administrative Assistant  
Construction  
Used the software for: 2+ years

### "My experience with ExakTime"

February 16, 2024

5.0

Overall I love ExakTime. System was easy to use and navigate on the website and mobile app. Reports generated were easy to process and read.

Pros

I liked how easy it was to navigate through the website, view daily/weekly timesheets and process time reports. Our employees who used this system on their mobile devices had nothing but good things to say about the ExakTime app. It's easy to clock in and out, find job address and leave notes in case their time needed to be edited.

Cons

I think from an office-point-of-view, is that we were charged on an annual basis, which didn't really work with us sometimes because we would occasionally have an employee or two who would only work for a few months yet we would not be able to pro-rate our bill. I loved ExakTime but that was a deal-breaker in the end unfortunately. If they had offered a month-by-month payment arrangement then we would have stayed with them. Other than that, ExakTime was great!

Review Source

JL

Jeremy L.  
General Manager  
Consumer Services  
Used the software for: 2+ years

### "BIRD DOG IS AN AWESOME RECRUITING SOFTWARE"

March 4, 2021

5.0

Overall we have loved the partnership with Birddog.

Pros

Bird Dog is a great software for gathering resumes and candidates that meet the criteria we are looking for. The software is very user friendly and has ease of access to the admin to create other users on that account for the different hiring departments. The postings also fully integrate with our Website Careers page.

Cons

Would love to have the software integrate with our CRM so that once a candidate is hired they can be added seamlessly to our system.

Switched from

[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

More options to customize and more services offered.

Review Source

KK

Katherine K.  
Business administrator  
Construction  
Used the software for: 2+ years

### "Okay product but horrible customer service. "

November 22, 2022

1.0

The customer service and support just makes this company downright terrible. If you could get help in a timely manner it would be decent. However, we have had the same issues occur time and time again and it still takes weeks to get a resolution.

Pros

The applicant tracking software is the only good portion of the software.

Cons

Absolutely the worst HR software company out there. We have been utilizing arcoro for a little over two years now. In that time frame we have had countless issues with the software and it takes well over a month to get most issues resolved. The customer support it terrible and when you try to take the concerns to their supervisors, you just get met with more frustrations. We have a designated account rep who cannot help with anything and is out of the office most of the time. I would not recommend this software especially for the cost as well. Many other great options out there.

Review Source

PC

Peter C.  
Owner  
Construction  
Used the software for: 2+ years

### "A time-keeping company that cannot keep time"

February 17, 2020

1.0

Pros

It was easy to use. My employees liked it. Nobody likes keeping track of hours

Cons

I used this application for several years. GET THIS. IT PRODUCES DUPLICATE TIME ENTRIES ON A REGULAR BASIS!! This has created several very tense and embarrassing situations with my hourly customers. They said the error was on our end. We must have double synced the records to Quickbooks. To that I say why would you create code that allows that action to take place? What possible benefit is that?And when I called them to request the time records that were created when I was paying for the program, (so I could sort out the mess they had created with my customers-plural) they demanded $140 for those records. I switched to Tsheets which is much more reasonably priced and bonus--It actually produces accurate time records. Bottom line, if your selling accuracy and accounting programs, make sure they actually work.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Review Source

Response from Arcoro

February 21, 2020

Hello Peter, We apologize for any frustrations experienced after discontinuation of services. We focus on resolving all concerns with our active customers to their satisfaction and are confident these issues are not occurring across our customer base.

VR

Verified Reviewer  
Chief Financial Officer  
Construction  
Used the software for: 2+ years

### "Infinity HR"

September 18, 2018

4.0

Our representatives did their best. They were responsive and as helpful as they could be, but there were limitations to the software as previously described.

Pros

Infinity tries to be an all in one HR suite. It does have several nice features available: tracking of PTO, electronic benefit elections, storing of policies, pay data.

Cons

We were told that Infinity could integrate with Sage 300CRE. It sort of integrates, but not all features. There were issues with rounding of pennies and benefit caps not being able to be set. We wanted to be able to have employees do self evaluations that were then reviewed by supervisors, but we don't seem to be able to do this either. Also, every time we change benefit providers we must pay to have EFT re-scheduled.

Review Source

AP

Anne P.  
HR Generalist  
Construction  
Used the software for: 6-12 months

### "Keep Looking for a Better Solution"

November 7, 2017

2.0

Look at other options. There are so many out there, many that are more integrated with an HRMS and that have responsive customer service. Consider your candidate experience as well and you'll find a better solution.

Pros

\*It's geared to my industry (Construction). \*It's also used by several others in my industry which can help people in our industry find postings for open jobs. \*They also manage some of the free boards that are specific to the construction industry. \*The system does make it easy for multiple people to be informed when an application is completed.

Cons

\*The user experience leaves a great deal to be desired. Both for applicants and recruiters. When I used this system, I often wondered how many people abandoned the application mid-way through the process. (I was hired using this system and I was certainly not impressed by the ATS.) \*The system is not very intuitive. \*The system tries to rate candidates for you but we found the criteria used to be very poor. The 5-star applicants were often very poor candidates and the low scoring candidates were often a better fit. \*Emails informing you of new applications are sent only once per day rather than as they happen. \*When there were concerns, customer service rarely had solutions. They are not terribly responsive (except in the last few days before your contract is up for renewal).

Review Source

Response from Arcoro

November 8, 2017

As a former customer we will take your feedback and perceptions under careful consideration. These concerns are very easily addressed and resolved by open communication with customer care and configuration changes to the system. We feel we endeavored to help you and meet your needs. We appreciated our multi-year business relationship with Story Construction.

AK

Aimee K.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "From the moment we started using this software, we were saving money."

May 1, 2017

5.0

Saves time and money from start to finish.

Pros

The GPS locator showed when an employee was not at the location. When they attempted to punch in for work before they even left their house, the system would flag it red and the employee would have to be truthful. This was an important aspect to saving our company money. When you have 40 employees and several of them are making upwards or more and they are punching in for an extra 15-30 minutes daily, it makes a large difference. It also made job costing a breeze. Instead of spending several hours job costing a big job weekly, a few selections in the report screen and there is a complete breakdown within just a couple of minutes. This was an excellent money and time saver aspect of the program. Also, being able to just hit a few buttons and transfer all the time records to my accounting software for payroll is a miraculous thing for me. Instead of spending hours on time records for payroll, a couple of minutes and there it is, ready to go. On the accounting side of the program, just the money saved in time alone, paid for the program in all actuality.

Cons

If the employee turns off the GPS locator on their mobile device, they can beat the system. It is overall a great program.

Review Source

JC

Jessica C.  
Accounts Receivables  
  
Used the software for: 2+ years

### "75% of the time I really enjoy exaktime. The other 25% of the time I have problems with it."

June 14, 2018

3.0

Pros

I really like being able to track hours and records, and run customized reports. I also like that we don't have to bring the clocks in to collect the hours.

Cons

The thing I like least about the software is the updates. Every time it updates, another problem is created. I am not a person who gets frustrated easily, but after years of bad experiences with customer support I tend to get frustrated easily when I have to talk to them. We usually run into problems while doing payroll, and then we have to wait for them to call us back. After they call back I have to spend a couple hours on the phone trying to troubleshoot the problem, at the most inconvenient time. We purchased the software in 2011, and so we know how it works and what reports are available because we have been using the same functions and reports for years. If something breaks and I call in to support I am frequently told that has never been an option and if it was than it was a flaw in the program, or that we have been doing things wrong and we shouldn't be doing our payroll the way we are doing it.

Review Source

Response from Arcoro

June 21, 2018

Hello Jessica, Thank you for giving us your valuable feedback. I am going to be passing it along to our product support teams so that they can work on making improvements based off of your feedback.

SE

Sarah E.  
HR Generalist and Benefits Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Not intuitive. Recent design changes are like putting lipstick on a pig. "

July 3, 2018

2.0

We've been able to pay our employees. We use their online onboarding and open enrollment portals.

Pros

Aesthetically, it's a little more pleasing with their last update.

Cons

We use the CBIZ/EMS version of InfinityHR's services. Recent design changes did not improve it's poor functionality. Too many "work arounds" to achieve sub-par results. Roll outs of new functions have been consistently poorly planned and communicated. Simple functions like updating an emergency contact or changing tax elections have so many unnecessary steps it causes frustration for employees. Are report writing capabilities or metrics important to your role? Well, run far away. Simple reports are not easily accessed and the pre-loaded reports are a joke. We had a great customer service rep at one point, she got so frustrated with the company that she left. Now, we (payroll and HR) email our customer service person so often (at least 5 times a week) that we have a standing, bi-weekly phone call with our rep to resolve any outstanding issues.

Review Source

GJ

Geof J.  
Not entered  
Construction  
Used the software for: 1-2 years

### "Review by a user and not a company"

April 25, 2019

3.0

Pros

It does help keep track of time and automate time date collection

Cons

It is clunky and slow. When you start to enter time it sits through a "receiving" process that can take several minutes while you wait for it to be ready for you. When task switching it sometimes does the same. There should be an option to turn off time for a task other than exiting out completely or using the meal break - sometimes you need to stop timekeeping for a period. I end up using the meal break several times a day for this which ends up showing excessive breaks but it is better than exiting out completely each time. At the end of the day as a user the app slows me down and can be quite aggravating.

Review Source

Response from Arcoro

May 3, 2019

Hello Geof, We appreciate your honest feedback and are glad that it has helped keep better track of your employees time. If you'd like some assistance in perhaps making some systems changes to how you reflect meal breaks within the system to possibly speed up your process, please give us a call at 888-788-8463 so that we can have one of our techs assist you. We tried pulling up your account information using your name but could not find you as an active customer in our system and we would like to assist you with this. Thank you again for your feedback.

VR

Verified Reviewer  
Recruiting and Talent Acquisition Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "After a little over 1 year, we have noticeable improvements in our Recruiting efforts & management"

January 9, 2018

4.0

Pros

We are a uniquely diverse company (multiple business lines) from a business and industry standpoint. My role requires a constant change of focus when discussing employment and manpower from one industry/business to another. I have been able to create accounts for individual business lines to streamline communication, advertising, and process management for each company's recruiting and onboarding efforts.

Cons

The internal database search could be stronger. A keyword or Boolean search would be an amazing integration. Currently, you need to tag an applicant immediately with key identifiers (ie. Department name, position title, etc) or else they can easily be lost within shuffle of thousands of applicants.

Review Source

LB

Lori B.  
Payroll Administrator  
Civil Engineering  
Used the software for: Less than 6 months

### "ExakTime Review"

February 25, 2022

5.0

Absolutely love that I can communicate with the employees and not have to rely on the supervisor to submit their time sheets anymore. Everyone's time clock is accessible instantly.

Pros

I like that this software is compatible anywhere and anyone can use it. Once set up is complete it is easy to use and is a great tool for time tracking your employees.

Cons

The representative that did my initial setup was not familiar with our accounting software and our business deals with intricate details and categories for payroll so as the administrator, I had to teach myself how to set up some features in the Exaktime module. And I still am not using it to its full capacity due to I am not familiar with the programming.

Reason for choosing Arcoro

Because ExakTime was compatible to our accounting software.

Review Source

VR

Verified Reviewer  
HR Generalist  
Architecture & Planning  
Used the software for: 6-12 months

### "Great for use with employee benefits!"

March 19, 2018

5.0

Ease of use and functionality

Pros

We use Infinity HR for our employee benefits and love it! Enrollment is a breeze and tracking employee benefits, including elections, beneficiaries, changes, etc., make the tracking of the benefits side of HR a breeze. My favorite feature with this software is just simply how easy it is to look up employees, what their benefits are, how much their premium is, who their beneficiaries are and the newest updates give this software a more contemporary feel, also.

Cons

I think the only area where Infinity could improve is in reports pulling. The reports are separated into different areas which make it difficult to quickly log in and pull a report as you have to weed through to the appropriate section for the report you are looking to pull.

Review Source

VR

Verified Reviewer  
CPA  
Individual & Family Services  
Used the software for: 2+ years

### "Good Software that needs improvements"

May 1, 2019

4.0

We use this software for my husbands small business. Overall, it's good value for the price, but definitely needs improvements. It has all needed for us functions: creating locations, clocking in and out, GPS.

Pros

It has all functions needed for our business: creating locations, clocking in and out, GPS. recent conversion to a cloud was a good change since it can be accessed from anywhere.

Cons

It's not very intuitive in use, doesn't always identifies locations correctly. It took us a while to figure out how to download timesheets in Excel format, and when I tried emailing the customer support, I got no response.

Review Source

Response from Arcoro

May 2, 2019

Hello, We'd like to thank you for your honest feedback. It is always nice to see that the switch to a cloud based system makes things easier for companies to use. In the future if you have any questions or need assistance with anything, give us a call at 888-788-8463 so that one of our reps can assist you. Thank you again!

BH

Brandon H.  
Accounts Payable and Payroll Manager  
Construction  
Used the software for: 1-2 years

### "Accounts Payroll/Payroll User"

August 3, 2023

4.0

Pros

Employee tracking and tying clock-in and outs with jobs

Cons

Exaktime works well for our purposes. I'm not certain that I have a complaint with it.

Review Source

VR

Verified Reviewer  
Business Office Manager  
Construction  
Used the software for: 2+ years

### "Frustrating "

January 16, 2019

3.0

Pros

Time sheets and the mobile app are about it

Cons

Hornets are always handing issues. I’ve yet to have ONE that works in a consistent basis

Review Source

Response from Arcoro

January 17, 2019

Hello, While we are glad to hear that the you are happy with our mobile app and time cards in our system, we would love to have one of our technical support specialists reach out to provide assistance with the Hornet Jobclocks. Please reach out to us at 888-788-8463 so that we can have a tech trouble shoot the unit. Thank you for your review it is much appreciated!

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