# Page 3 | Arcoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Arcoro the right Applicant Tracking solution for you? Explore 280 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82529/arcoro/reviews

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Arcoro

4.1 (280)

[View alternatives](https://www.capterra.com/p/82529/arcoro/alternatives/)

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Last updated March 23rd, 2026

# Page 3 - Reviews of Arcoro

## Showing most helpful reviews

Showing 51-75 of 280 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tina S.  
Sr. Recruiter  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Applicant tracking system that saves time & money!"

August 14, 2017

4.0

Great overall system. Meets all of the Government contracting requirements. BirdDog actually pushes out updates to ensure we are compliant. Great people, great product. Customizable system is great, and allows us to use their system in different ways than initially intended.

Pros

The Customer Service at BirdDog is truly second to none. Customer Service reps are knowledgeable, friendly, and will help with whatever your needs are. They even will make enhancement recommendations on your behalf. While we were implementing the system, I made suggestions for things I wanted to see in the system as future enhancements. They implemented them very quickly! They actually ask for feedback and are always looking to improve their product. While the product isn't perfect, a company who is interested in fine tuning and keeping the customer happy is a welcome change. (We recently left a much bigger, much more expensive product that never quite worked right, and there was no desire to help us fix it.)

Cons

There very little documentation, because of how customizable the system is, however, Customer Service will gladly walk you through any issues.

Review Source

WS

Worry S.  
HR Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "Arcoro Review"

June 3, 2021

3.0

I would give this product a 5 out of 10. It helps with keeping information in one place for HR but the downside is the software reports are not all customizable.

Pros

It seemed to be a good product when we had the demonstration. Once we started using the product too many bugs needed to be worked out. In fact some could not be fixed.

Cons

i really dislike when the system goes down and we have to contact support because we can not get in and do our jobs. This really disrupts the work day as well as creating more work to fix what was missed during that time.

Review Source

AB

Anupama B.  
Information Technology Student Assistant  
Information Technology and Services  
Used the software for: 6-12 months

### "InfinityHR - Could use some improvements "

February 21, 2019

4.0

The software itself is conceptualized very well. However, I think the design needs to be improved to make the software more user-friendly and less intimidating.

Pros

InfinitityHR makes tracking both work hours and paychecks very easy. I work in more than one place on campus, but with the authorization of the employer, InfinityHR provided me with the option of adding more than one workplace tab so keeping a record of where I worked and how many hours I worked there is incredibly easy and efficient now than ever. Plus you can even add comments as to make the information more detailed, which is a nice side feature. The software also has a calendar built into it which really comes in handy for me when clocking in and out.

Cons

I don't like that the software isn't very user-friendly, and that's probably because it makes sense for some of the information in there to be a little hard to access. But the software itself feels a bit aversive. Softening the features and just rearranging the UI design could really help out the users a lot, I think.

Review Source

VR

Verified Reviewer  
Full Charge Bookkeeper  
Construction  
Used the software for: 1-2 years

### "We use ExakTime for our time sheets"

February 27, 2018

5.0

Once payroll has a handle on the software and has faith in the software. It does make payroll faster to process.

Pros

It integrates with QuickBooks. The reports that we use are vital to billing our clients since they are billed on a time and material basis. The ability to go back and look at individuals time sheets makes it easy to research any ones time worked.

Cons

There is a learning curve. It is not an easy process for individuals that are not computer literate. They do have good support staff.

Review Source

CS

Christopher S.  
Managing Partner  
Security and Investigations  
Used the software for: 6-12 months

### "Review your contract"

December 13, 2019

2.0

Frustrated in support; frustrated in using the Applicant tracking service. Not as easy it was described / sold to. Candidates uploading their resume did not work for them. May be better for a higher skilled positions, but not good for lower skilled workers. Our Account manager did not follow up after product was sold. We only heard from account rep, when he tried to upsell Learning Management Software platform.

Pros

We thought that the software was going to help us on board folks.

Cons

You need to have a dedicated person to run and or take of HR. If you are a smaller company and wear many hats, it is not user friendly. You will not hear from them until after your account renews on automatic renewal. They refuse to let you out of contract; and will put you into collections, regardless that we paid for the software upfront for the entire. Required to pay for software upfront. We do not use the software. and do not recommend,

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Arcoro

it felt like the software was going to be easy and very specific. Not the case. Do not recommend, nor will you hear from your reps. Disappointing as we are in the process of fighting to get out of the contract that we were required to sign for a year and have been auto re-enrolled.

Review Source

TC

Tami C.  
HR Recruiting Coordinator  
Construction  
Used the software for: 6-12 months

### "Great customer service"

December 8, 2020

5.0

Pros

We have walked step-by-step with \[SENSITIVE CONTENT HIDDEN\] setting up and implementing the system. We are impressed with her professionalism and explaining the system. It has been a great experience.

Cons

We would have liked to have had a app that employees could have downloaded to make it easier for them to access the system.

Reason for choosing Arcoro

We liked that others in the construction field highly recommended the management system.

Review Source

JC

Jake C.  
pm  
Construction  
Used the software for: 2+ years

### "This app doesn't do much -causes alot of additional work later for me and the office. No integration"

March 1, 2018

2.0

Not much other than it gave us something else to use besides paper of excel. Not really happy with the product or their approach to helping customers. Seems like a take it or shake it approach with them on support and product enhancements. Sales guy was all pressure and daily hammering on the phone until we bought, then crickets.

Pros

Its half a step better than paper. I like that they have mobile apps but they don't have much useful data other than punches.

Cons

No accounting or payroll integration. Data dump only. They like to do the sell and run. Never heard from the sales guy again and can't get real help from support.

Review Source

Response from Arcoro

March 9, 2018

Hi Jake, We have tried to locate you and the company listed in your review and don't see either as a customer or user. Our mission is to help our customers save time and money every day while using our system. Please give us a call @ 888-788-8463 at your earliest convenience so we can help you get setup properly. Best regards, ExakTime

VR

Verified Reviewer  
Manager  
  
Used the software for: 1-2 years

### "Overall, very happy"

April 27, 2018

5.0

Each employee is in full control of their own hours- no more blaming managements, or their foreman.

Pros

All of the features in the program itself are great. We like the geo-fence a lot for tracking where guys punch, and the selfie is great for accountability.

Cons

The software patches are glitch-y at times- as is the case with most patches. We have had issues almost every other month with some portion of the patch

Review Source

VM

Vaibhav M.  
Site Inspector  
Construction  
Used the software for: 2+ years

### "Review for ExakTime"

December 14, 2018

4.0

Its a great application and it has all good features and hence prevents delays and errors.

Pros

1\. Its an excellent tool to track time 2. Its quick as it saves lots of time 3.As it provides real time data hence there is no possibility of errors and hence its accurate and reliable 4.Its secured, accurate and easy to use features results in no issues with payments.

Cons

1.The use of app draws around 14% of the battery per day 2.To use it one needs to wait until job numbers are set up from office.

Review Source

Response from Arcoro

January 7, 2019

Hello Vaibhav, Thank you for your honest feedback on our system and mobile application. It is good to hear that it has saved you time and work hours when it comes to your payroll.

CH

Cindy H.  
Office Manager  
Building Materials  
Used the software for: 2+ years

### "Company uses the Hornet job clocks to send data and now clocks do not work because of the 4G-5G "

July 19, 2022

1.0

Pros

Product and software worked fine for 2 plus years.

Cons

Clocks are outdated and company did not prevent clock from going down. As others have said they hurried and got our money for service contract for year before we had clocks going down. We ordered new and received a few and had bad ones that have RMAs and have to wait for replacements. At this time we are manually entering about 150 hand written time cards in to website and it is very costly.

Review Source

DL

David L.  
HR Generalist / Staffing Specialist  
Construction  
Used the software for: 2+ years

### "pretty easy to navigate and use."

January 15, 2018

4.0

Pros

I like the ease of the system, structure and use of the options. The options to run reports are great, the capabilities this software has to accommodate working with the construction industry is very helpful and convenient.

Cons

There has been some issues with returning back to the same page and at same state with back arrow option.. it appears everything is lost and you have to start you progress all over.. from setting up a search list or even just opening up a job list and specific employee, once you hit that back arrow you return back to the starting your process over again. ugh I also would like see the option to share applications with other entities within our company.

Review Source

Response from Arcoro

January 19, 2018

We appreciate your input. We strive to make the best product available and will certainly send this along to product management.

VR

Verified Reviewer  
Human Resources Manager  
Wholesale  
Used the software for: 2+ years

### "Recruiting software that is for too difficult for others to easily use."

January 15, 2018

3.0

Very little. I don't like the software at all. It is too difficult and time consuming to manage.

Pros

Once a job is entered/posted, it is easy to repost it to other locations if needed. It is value priced so that is the reason my company uses it.

Cons

Difficult for the site managers to use. It is a program built for recruiters - not the common manager. BirdDogHR will do updates that will mess up what you have established such as an application but you don't know until applicants say something. It is cumbersome and not at all easy to navigate.

Review Source

MB

Mike B.  
Account Executive  
Construction  
Used the software for: 6-12 months

### "Payroll time saver!"

February 25, 2022

5.0

Great overall experience with Exaktime. I would recommend it to anyone that has employees traveling to different locations.

Pros

It is extremely easy to set employees and locations up on Exaktime. We obtain very accurate weekly timesheets for all the employees, as we know exactly when they have arrived within the geo fence and logged in/out

Cons

I do not have any negative to say about Exaktime

Reason for choosing Arcoro

The functionality seemed to be better suited for my business.

Review Source

pK

paul K.  
owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "horrendous "

March 21, 2018

1.0

none

Pros

worst customer service would not recommend them for anything -product cannot be used after set date until over inflated fee for non existent maintenance is paid -

Cons

We had purchased product for 5 years apon Exact time upgrading system and the day before our payroll we were locked out of our time clock employees time data therefore blackmailing us to pay annually fee of 4000 dollars to retrieve It Worst customer service ever

Review Source

Response from Arcoro

April 20, 2018

We are very sorry that you are having a bad experience working with us. Our customers¿ satisfaction and success is always our number one goal. Looking into your problem, we can see that your computer crashed, affecting your ExakTime system and other programs and preventing you from processing payroll. At the time your system crashed you were not covered under a support agreement; however, we recovered your data and upgraded your system (at a discounted rate) to our new cloud-based solution, which includes many new helpful features and unlimited support. We have reached out to you several times to provide training, but all of our calls have gone unanswered. We ask that you please contact us at your earliest convenience so we can work through this problem. Your company¿s success with using our system is a top priority.

TM

Ted M.  
Controller  
Construction  
Used the software for: 2+ years

### "Very poor reliability and availability."

April 21, 2021

1.0

Every morning when I log into ExakTime I wonder if it is going to work. Too many times the system has been down or extremely slow. It always seems to happen the days I have to process payroll. This has been an ongoing issue since ExakTime switched to their cloud application. Nothing gets fixed. Nothing improves.

Pros

I like how their Tech Support people are trained to say "Sorry for the problems we are experiencing. We'll let you know when the system is working again."

Cons

Reliability and availability is atrocious. ExakTime is like a box of chocolates -- you never know what you are going to get.

Review Source

AB

Allie B.  
HR Manager  
Construction  
Used the software for: 2+ years

### "Good and basic"

January 15, 2018

4.0

Pros

Once the decision was made to purchase the ATS module we were up and running very quickly. Our contact helped set up our first job posting and walked us through various options--customer support was great. They still check in to see how we are doing and what they can do for us. Our job postings look neat and professional. Links all worked perfectly .

Cons

Would like more flexibility for our landing page for ATS. Some choices in layout or background and imbedded links or photographs or video. I'm not sure how effective the upgrades for various job boards is for us. Posting with colleges through Handshake would be nice. A little less clicking would be nice.

Review Source

BB

Brenda B.  
HR Manager  
Automotive  
Used the software for: 1-2 years

### "HR review"

December 8, 2020

3.0

Good customer service when needed.

Pros

I like the recruiting portion to post jobs with ease when needed. But rarely needed for the price of the software. If we could do a per use price, it would be something we would like.

Cons

Features are not needed for our company and the price is way too high for the needs we have.

Reason for choosing Arcoro

A predecessor purchased this so I was not involved and would have looked at a different option for the company.

Review Source

KM

Kenneth M.  
Driver  
Construction  
Used the software for: 2+ years

### "Clocking out"

January 27, 2020

4.0

Pros

It super handy having it on my phone for clocking in and out from job site to job site.

Cons

As of late it seems to be clocking me out automatically. Always at noon. Why?? \[SENSITIVE CONTENT HIDDEN\]

Review Source

Response from Arcoro

February 3, 2020

Hello Kenneth, Thank you for your honest feedback, it is appreciated. We are happy to hear that the mobile app is making the clocking in and out process much easier for you. In regards to the clocking out automatically you mentioned. We will have a tech look into this for you and reach out to assist.

MC

Melissa C.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Great, Until Price Tripled"

July 27, 2021

3.0

Pros

We really liked using this software as a time clock.

Cons

We hated that when it came time to renew for our third year of use, the price had nearly tripled what we'd been paying the previous two years.

Review Source

VR

Verified Reviewer  
Regional Solutions Manager  
Construction  
Used the software for: 2+ years

### "Not built for large companies with distinct groups in different areas"

October 2, 2018

3.0

Pros

Offers web, iOS, and Android options for time entry, can work in online or offline mode when you don't have good coverage

Cons

Expensive to integrate with, unstable, breaks frequently (particularly custom integrations), no REST API.

Review Source

Response from Arcoro

July 3, 2019

Hello, We would like to thank you for your honest feedback. We are always looking for ways to improve on our side of things and will definitely be taking a closer look at our integration process thanks to your review. Thank you again.

SS

Sloan S.  
Project Manager  
  
Used the software for: 2+ years

### "Exaktime does what it says on the box and more"

July 12, 2018

4.0

Pros

\+ Extremely granular time-tracking capabilities with the required hardware + Excel- and PDF-based reporting

Cons

\- Requires some customization to integrate with existing systems - Excel reports are slightly clunky because of "stylized" formatting

Review Source

Response from Arcoro

July 13, 2018

Hello Sloan, Thank you very much for your review, it is greatly appreciated. It is always nice to hear that we are able to make time tracking and reporting a much easier process.

SJ

Slam J.  
Design  
Apparel & Fashion  
Used the software for: 1-2 years

### "Does the Job It's supposed to do"

December 2, 2020

4.0

It seemed to do the job just fine, I felt like the overall user experience was good. I think the aesthetics of the website could have used some work, or an update at least.

Pros

Good program for managing company announcements, and personal goals

Cons

Every year when filling out my annual review, I would get automatically logged out, thus losing about an hour of work! I'm sure this is a security feature, but a warning alert would have been very nice. Because these reviews were done annually, I never remembered about the auto logout feature, so just about every year it happened. Very frustrating.

Switched from

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

My employer made the switch, I just went along with it!

Review Source

VR

Verified Reviewer  
Project Manager  
  
Used the software for: 2+ years

### "Makes weekly payroll easy"

July 3, 2018

5.0

Pros

The vast number of options when setting up cost codes and labor rates makes it a breeze each week when doing payroll

Cons

The interface when doing hours is a little cumbersome when you have to make modifications which doesnt happen very often

Review Source

Response from Arcoro

July 6, 2018

Hello there, Thank you for your review! We love to hear that our products are making payroll easier for our customers.

JB

Jamie B.  
HR Recruiter  
Construction  
Used the software for: 6-12 months

### "Exaktime Review 2022"

December 27, 2022

4.0

Exaktime allows employees at different sites to clock in and out, which allows us to track cost codes connected to each of our jobs, thus saving us time on the accounting dept.

Pros

I like how easy it is to set up new employees with Exaktime. I like that Exaktime is user-friendly and their customer service responds quickly.

Cons

My least favorite feature is that it will allow you to move to the next screen without pushing save, which allows you to lose what you entered.

Review Source

SG

Samuel G.  
Director of Recruitment  
Oil & Energy  
Used the software for: 2+ years

### "BirdDogHR - Total package ATS "

January 14, 2018

5.0

Allowed our organization to provide front line management with acces to review candidates on daily basis.

Pros

Ability for front line managers to have access and view candidates that apply. Built in Social Media sharing capability with one stop show to spread the word that our company is hiring.

Cons

some managers don't have time to filter thru the candidates on a daily basis and requires HR/recruiters to do the heavy lifting in filtering for experienced candidates.

Review Source

Response from Arcoro

January 19, 2018

Thanks for your comments. We have functionality that may be able to help you with this. Your account manager will reach out to discuss it with you.

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