RezClick

RezClick

3.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • RezClick
  • www.rezclick.com
  • Founded 2000
  • United States

About RezClick

RezClick is a fully automated online reservation software especially designed for schools and businesses! RezClick is not for hotels or restaurants but any business that have a room to fill, a tour to book, a camp to fill, like cooking school, computer and art schools. Our easy click and enroll process help you reduce staff and increase online performance 24/7. Your customers love managing their reservations on line so you do not have to. RezClick is easy to use and easy to set up!


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RezClick Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

RezClick Reviews Recently Reviewed!

We've been using Rezclick for several years for our cooking school. Easy to use by store & customers

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Immediate notification on bookings, easy to post classes and events great calendar & detail screens. Good reporting. Good customer service.

Cons: Clunky email system and CRM , photo management is complex. Given the cost of other cloud-based software, Rezclick is pretty pricey but we haven't found anything close to matching this product.

Overall: Easy class management tool

Great for Cooking Schools

Apr 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to train; reliable; able to gather data from classes easily; convenience of historical class performance.

Cons: Customer email writer is clunky. Would like to segment customer list so it's easier to promote certain classes. Pricey.

Overall: Have had Rezclick for years and it is totally reliable, although it's beginning to look outdated and there's limited flexibility with the customer communications/email component. Would like to see an app where customers can check for classes quickly. Really easy to train staff. Customer support is responsive and thorough.

Recommendations to other buyers: Would recommend they develop an app we can promote to our customers to make it easy to check on and reserve classes.

Hidden costs

Feb 23, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: It's convenient that you can see the whole calendar of events in one page

Cons: You won't have complete control over your own data. You can't remove data from system without paying an extra fee, and going through customer support.
The look of the system can be revisited. It doesn't offer any excitement.

Overall: I have been using RezClick now for a while. I am actually here to check out the alternatives. Reason I am switching is the hidden costs of using a outdated looking reservation system. For example, if you have added some gift certificate codes to your system, and you will need to modify the value of gift certificates, you need to email the customer support, and they will give you a quote on how much it will cost($80/hr) to just remove the codes, so you can enter them again with new modifications. The time and money it drains does not worth the reservation system that in aesthetics takes you decades back in time.

Recommendations to other buyers: Use reservation systems that actually save you money and time. You will need to sometimes work for RezClick rather than the other way.