Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"ShowClix makes it easy"
Eric C. - Executive DirectorDecember 15, 2021
STARTING PRICE
Not provided by software provider
EASE OF USE
4.0/5
Based on Capterra user reviews
ShowClix, a solution of Leap Event Technology, is a full-service event technology solution that handles ticket sales, marketing, and on-site operations for events around the world. Their team of experts provides event technology and professional services that support their clients throughout their entire event. Iconic brands like New York Comic Con, Ice Castles, PAX, and Candytopia choose ShowClix to power their events.
Provider
Leap Event Technology
Located In
United States
Foundation
2017
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
iOS, Android
Training
In Person, Documentation, Videos, Webinars, Live Online
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)
Enterprise-level events including pop-up attractions, fandom conventions, festivals, music and comedy venues, museums, and consumer shows.
Content Source: ShowClix
Green rating bars show the winning product based on the average rating and number of reviews.
ShowClix Reviews
Pros
I think the best thing about the software was the ease of use and the ability to setup tickets and tracking for the tickets to measure success.
I loved working with Matt on our event. He was enthusiastic and such a great support to me.
All questions and concerns were responded to quickly and with such joy. I think Showclix is very lucky to have him as an account manager.
I highly recommend ShowClix. It's an affordable system with excellent features and even better customer service.
Cons
Everything is absolutely terrible but mostly Customer service, which is none or absent.
Horrible customer care, terrible information on products and services, and irresponsible staff.
They scam their company from their money. They give you a bunch of hogwash excuses why they won’t pay your money.
Some clients have complained about the time they have to purchase tickets. It seems that they have been kicked out of the system if they do not make their purchase in a set amount of time.
"ShowClix makes it easy"
Overall: We're a newer 1,000+ seat venue and have been with ShowClix for about 5 years. Our experience with ShowClix has been nothing but excellent. We signed on with ShowClix one month into sales of our first-ever event under new management, midway through public ticket sales for the event, our ticketing solution went bankrupt and "signed-off" unexpectedly. The ShowClix sales & support teams beyond exceeded all of our expectations getting us set up. Account sign-up and training was a breeze. The support team helped us non-stop to transition into the new system, even moving over all of our sales from our previous system seamlessly so at the venue, we scanned everyone in under one system. Since then, event ticketing hasn't changed. ShowClix continues to impress, even through the pandemic. We couldn't do what we do without them and their team.
Pros: Forward-thinking company with great support staff. Their team truly cares about the success of your events and feels like an extension of your own team. Would highly recommend them to anyone looking at ticketed events. Lots of features for a great price.
Cons: The product comes "out of the box" with more features than you think you could ever need, but the development of newly requested features tends to be slower than desired.
"i really liked using showclix to manage our ticketing solution with our traveling show"
Overall: showclix is great for ticketing sales and management
Pros: I think the best thing about the software was the ease of use and the ability to setup tickets and tracking for the tickets to measure success
Cons: I think the biggest hiccup we had with using this software was the price per ticket with fees we were able to find something that was cheaper that achieved the same thing.
"Horrendous experience"
Overall: Very negative
Pros: Nothing. It is a bad application and a scam business. Fees are extremely expensive and there is no customer service that is helpful
Cons: Everything is absolutely terrible but mostly Customer service, which is none or absent.
"University of Cincinnati DAAP Fashion Show 2010"
Overall: I loved working with Matt on our event. He was enthusiastic and such a great support to me. All questions and concerns were responded to quickly and with such joy. I think Showclix is very lucky to have him as an account manager. He understands the needs of his client and customers. I look forward to working with Showclix next year on the very large event. We ticketd over 1500 people and everyone was thrilled to have their reservation so easily. Thank you Showclix
Pros: Excellent ticketing results Exceptional customer service Training for ticketing was easy to understand and communicated thoroughly Any questions were answered promptly Timely deposits sent electronically Reports can be configured in numerous formats - unable to do manually with such large attendance. Ability to focus on VIP guests efficiently Able to block and unblock tickets easily Loved the daily updates -one can use those numbers to plan sales for next year - see if running ahead or behind.
Cons: Would like a report that shows quickly the tickets sold by price point without having to compute it manually A simply list of all comp tickets by price point on one page Alphabetical reservations by name are good, but several appeared in the wrong spot...probably a programming issue
"Quick and Easy with Great Customer Support"
Overall: I have been highly impressed with Showclix.com since being involved with them. Although this is a fairly new relationship, I have been impressed with the ease of implementation and usability of their software. Their price-point structure is very fair and their customer support (Matt Donnelly) has been terrific. For those of you with little or no online order processing knowledge, I would highly suggest you contact Showclix.com and discuss your needs. This is a great software application that can definitely help you.
Pros: Set up was extremely simple and easy to implement. Tremendous customer support (Matt Donnelly). Extremely fair price structure for purchasers. Love the feature of sending a purchaser the tickets directly to their email accounts and allowing them to print the tickets out at their own leisure.
Cons: From a UI perspective, I personally would like more flexibility to have access to code to fully integrate current site's look and feel.
