# Page 2 | SparkPost Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SparkPost the right Transactional Email solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82543/SparkPost/reviews --- SparkPost 3.7 (35) [View alternatives](https://www.capterra.com/p/82543/SparkPost/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SparkPost ## Showing most helpful reviews Showing 26-35 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HM Hamza M. Senior Manager Publishing Used the software for: 6-12 months ### "Very Impressive with new look of spark post dashboard" September 20, 2022 5.0 Pros Very Impressive with new look of spark post dashboard, as they have made too much improvement in dashboard to view bounce and sending ip ratio, one more thing is that they shows sending IP's with accurate ration that how much emails delivered , opens, spam and bounce e.t.c Cons Currently i dont have cons for the service, as it is cost effective for me Review Source Rejoy R. Business Development/ Account Management Manager-Business solutions Information Technology and Services Used the software for: Less than 6 months ### "Best Design tool available" October 29, 2018 4.0 Pros The ease of use is best part of this software. We can create post through mobile using their app under 10 minutes. I have experience using softwares like Canva, Designr and may more . They are all on computer but on mobile. The templates available enable the user to get more Ideas and adapt the same for their use. Multiple font options available make the creativity to next level. Cons they should include the undo option in the mobile app. Review Source JR Julen R. CTO Non-Profit Organization Management Used the software for: Less than 6 months ### "Sparkpost has a dalily limit of 1000 sending emails, even for paid plans" April 30, 2019 3.0 Very frustrating experience, with the configuration process and with the limits to use the service. I switched to mail gun and i very happy. Pros Has a nice Look and feel. Deliverability rates i seems to be good. but i can't tried with my complete list of contacts because SparkPost limit account to send only 1000 emails by day, even after pay for a professional plan. Cons Very complicated to configure sending domains. Sub-accounts management is not user friendly When you open a nwe account you have a limit of 1000 emails to send daily. Its ridiculous whe you manage list of 50M emails. Review Source Response from SparkPost May 21, 2019 Hi Julen, Thanks for your review. However, we do not restrict daily sending limits to 1000 per day on paid accounts. If we did, we'd be out of business. Some of our largest customers send 1B+ emails per day. I would suggest logging a ticket with support inside the app to help you with configuration. HH Hugo H. Freelancer Marketing and Advertising Used the software for: Less than 6 months ### "Worst customer service!" July 29, 2019 2.0 Customer service suspended my account before I had the time to start using their service. I was in the configuration phase and they gave a plain lie as reason: "We have carefully reviewed your account sending history" when this makes no sense since there was no email sent apart from one test email. Pros They have a free plan for you to try and the interface is user-friendly. Cons Worst customer service that will lie to your face. Review Source SG Sonu G. Founder Online Media Used the software for: I used a free trial ### "Fan of Sparkpost Since It Started" May 7, 2020 4.0 When I started Work With Sparkpost I was Using Wordpress and That Time they were providing Free 200000 Emails for a Month This is huge. Means 200000 is More than enough and integration is also easy with SMTP. Now I can use Sparkpost For My Cashback Site also When there are More number of mails. Pros Integration Step I Liked the Most. Just Add Your Domain Verify Records & You are Ready to Go With SMTP, Easy to Setup & Now Cheaper Plans. Cons They Reduced the Free Emails Limit Now Also Sometime I see .in Domains are not Getting integrated it says TLD not allowed. I don't Know Why they Say so as it's a Global tld. I had to use the .net domain then. Also there is No Direct email process from dashboard Reason for choosing SparkPost because they had More Free Emails For Startup All You need is Free trial with more emails to Test. Review Source Response from SparkPost May 19, 2020 Thanks for the kind review, Sonu! Happy Sending! Prateek V. PHP Developer Used the software for: Less than 6 months ### "Generous free plan, but not such reliable services" April 9, 2018 3.0 Sending transactional emails Pros The free plan was extremely generous, more than other competitions. Setup is also quick, and good documentation to get you up and running. Cons Sometimes, there was a very long lag to Microsoft emails (i.e. Outlook, hotmail) - where emails were delivered more than 2 days later. Emails to Gmail however was unaffected. Inspite of exchanging several emails with the customer support, the problem was not fixed. Review Source HS Hannah S. Marketing and Communications Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Confusing " January 17, 2020 3.0 Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great. Pros I do like that the product ties into our CRM and that we can build our emails and style them through our CRM. It's nice having everything in one spot. Cons We do tend to go to spam a lot and when looking at Sparkpost, the lingo is very confusing unless you have someone who understands code. Review Source VR Verified Reviewer Industrial engenier Chemicals Used the software for: 6-12 months ### "User experience " March 13, 2019 5.0 The app is Amazing! Is the best and most use app to designs for me but only on my phone Pros Easy to use, very intuitive. I use it a lot to make instagram post, I found that the app version is pretty easy to use but the pc version I feel like an old lady using it, I just don’t understand how it works Cons The pc version (webpage). It is pretty uncomfortable to use Review Source VR Verified Reviewer Graphic Designer Used the software for: Less than 6 months ### "I use Spark post for email campagins" June 14, 2018 3.0 Pros I love that they offer so much to you beyond the emails. They contact you with webinars, and offer help in any capacity. Cons Still learning the program and features, they are so helpful that I don't think I will find any issues Review Source HM Henrique M. Owner Information Technology and Services Used the software for: 6-12 months ### "Good choice for startups" October 15, 2019 5.0 Pros With simple configuration you can send automatic mail from your app. Cons Free account has changed to a few emails Review Source Similar Products Featured