# Connect Patient Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Connect Patient Software - reviews, pricing plans, popular comparisons to other Patient Portal products and more. Source: https://www.capterra.com/p/82609/Connect-Patient --- # Connect Patient Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Connect Patient ## What is Connect Patient? ChartLogic offers Connect Patient, a multifunction patient portal. It allows access through any device or browser for both physicians and patients. This allows physicians to engage with patients through a convenient portal to improve the overall patient experience and quality of care. A few features Connect Patient offers are RX Refill Requests, Appointment Reminders, Pay Bills Online, Appointment Requests, and much more. ## What is Connect Patient used for? [Patient Portal](https://www.capterra.com/patient-portal-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Connect Patient?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.carecloud.com/&name=Connect Patient) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Connect Patient 3.8 (4) VS. [4.8 (515)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $100 Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (858) Value For Money 4.0 (3) Value For Money 4.7 (785) Customer Service 5.0 (3) Customer Service 4.8 (762) ## Connect Patient alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (56)](https://www.capterra.com/p/187418/Juvonno/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Connect Patient Overview ### What company size and specific industries is Connect Patient built for? Connect Patient is designed for private physician practices nationwide, including small to mid-sized medical groups in primary care, surgical specialties, and other complex specialty fields. It fits healthcare organizations that need patient communication and practice support tools tailored to outpatient clinical settings. Features and Usability ### What are the key features of Connect Patient? Connect Patient offers appointment management, appointment scheduling, and automated scheduling, plus confirmations and reminders. It also includes billing and invoicing, bill payment, claims management, and medical billing. Additional features include secure messaging, a client portal, document and records management, and health record access. Getting Started and Support ### What training and onboarding options does Connect Patient offer? Connect Patient provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Connect Patient offer? Connect Patient provides email/help desk, phone support, and chat. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only support options identified. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Billing & Invoicing Create, manage, and send invoices or bills to customers Bill Payment Complete outstanding payments Connect Patient 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Complete outstanding payments Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic patient health records Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Store, manage, and track all electronic documents in a centralized location Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Gaining access to confidential health documents and information Compliant with HIPAA, which sets standards for sensitive patient data protection Activities related to the initial admission of a charge into the organization's care Laboratory test results Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Enables medical providers and/or patients to electronically renew existing prescriptions Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.0 (3) Basic $100.00 Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(1) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MB Manish B. Cardiologist Medical Practice ### "Looks Easy" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 20, 2019 Overall it's great! thanks Pros you can move-on the site superbly, but you need to get familiar with all options. Also, it makes things streamlined and aligned as needed. Cons The thing that makes this ugly is the quantity of the buttons that make it creapy but overal it's good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bulent M. Physician Hospital & Health Care ### "Great" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 1, 2019 Pros It is versatile and easy to use, there is a good help section Cons Some of the pictures can not be pasted and shared Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Shannon N. Practice Manager Medical Practice ### "Customer Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2019 Good Pros User friendly, easy to navigate. The functionality of the software is good. Good flow and easy to train a new user to. Cons The system freezes up time to time when in the super bill and we're unable to save the data entered. You have to close out and start over. Very frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DI DEBRA I. PRACTICE ADMINISTRATOR Medical Practice ### "USER FRIENDLY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 Like the feature that allows the chart to be closed, posted and report sent to referring Dr/Atty...etc. Pros Very easy to teach and use. Have used same EMR in Orthopedics and Pain Management Cons I really wish there was a drop down screen with a log of the last 5 pts or so to make it easier to go back into a chart that you were working on previously. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.