--- title: "Connect Patient Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Connect Patient Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/82609/Connect-Patient/" page_type: "product" language: "en" --- # Connect Patient Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Connect Patient ## What is Connect Patient? ChartLogic offers Connect Patient, a multifunction patient portal. It allows access through any device or browser for both physicians and patients. This allows physicians to engage with patients through a convenient portal to improve the overall patient experience and quality of care. A few features Connect Patient offers are RX Refill Requests, Appointment Reminders, Pay Bills Online, Appointment Requests, and much more. ## What is Connect Patient used for? [Patient Portal](https://www.capterra.com/patient-portal-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Connect Patient?[Manage this product listing](https://www.g2.com/products/chartlogic-patient-portal/claim_requests/new?auto=true) ## Connect Patient Overview Updated September 2026 AI summary Connect Patient offers small and midsize organizations a cloud-based patient portal focused on appointment scheduling, billing, secure messaging, and health record access, with compliance for privacy standards. Its feature set includes automated scheduling, reminders, lab results, mobile access, and care plan management, supporting multi-location practices through web and mobile deployment for improved coordination and patient engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Connect Patient 3.8 (4) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $100 Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (859) Value For Money 4.0 (3) Value For Money 4.7 (786) Customer Service 5.0 (3) Customer Service 4.8 (763) ## Connect Patient alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) ## FAQs about Connect Patient Overview ### What company size and specific industries is Connect Patient built for? Connect Patient is designed for private physician practices nationwide, including small and mid-sized practices in primary care, surgical care, and other complex medical specialties. It is built for healthcare providers that need software suited to outpatient clinical settings rather than hospitals or broad enterprise health systems. Features and Usability ### What are the key features of Connect Patient? Connect Patient offers appointment scheduling and management, automated scheduling, confirmations and reminders, and calendar management for patient coordination. It also includes billing and invoicing, claims management, bill payment, secure messaging, client and self-service portals, document and forms management, health record access, lab results, and HIPAA-compliant mobile access. Getting Started and Support ### What training and onboarding options does Connect Patient offer? Connect Patient provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online sessions support guided setup, webinars cover scheduled training topics, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Connect Patient offer? Connect Patient provides email/help desk, phone support, and chat. No reviewer feedback about support quality is available, so support experience cannot be assessed from user comments. The listed channels indicate multiple ways for users to get help when questions or issues arise. ## Features AI summary Based on 911 Patient Engagement reviews Capterra data shows that buyers of patient portal software rank the following features as their top priorities: - **Appointment Scheduling** (**64%** of reviewers rated this feature as critical) - **Appointment Management** (**60%**) - **HIPAA Compliant** (**76%**) Connect Patient supports all three of the features reviewers rate highest: **Appointment Scheduling**, **Appointment Management**, and **HIPAA Compliant**. Together, these capabilities help healthcare organizations book visits more efficiently, keep appointment workflows organized, and protect patient information in line with privacy requirements, allowing teams to improve access, reduce administrative friction, and maintain trust. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Billing & Invoicing Create, manage, and send invoices or bills to customers Bill Payment Complete outstanding payments Connect Patient 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Care Summaries: Electronic patient health records - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Document Management: Store, manage, and track all electronic documents in a centralized location - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forms Management: Store, manage and track all forms in a centralized location - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Intake Management: Activities related to the initial admission of a charge into the organization's care - Lab Results: Laboratory test results - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.0 (3) Basic $100.00 Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(1) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MB Manish B. Cardiologist Medical Practice ### "Looks Easy" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 20, 2019 Overall it's great! thanks Pros you can move-on the site superbly, but you need to get familiar with all options. Also, it makes things streamlined and aligned as needed. Cons The thing that makes this ugly is the quantity of the buttons that make it creapy but overal it's good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bulent M. Physician Hospital & Health Care ### "Great" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 1, 2019 Pros It is versatile and easy to use, there is a good help section Cons Some of the pictures can not be pasted and shared Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Shannon N. Practice Manager Medical Practice ### "Customer Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2019 Good Pros User friendly, easy to navigate. The functionality of the software is good. Good flow and easy to train a new user to. Cons The system freezes up time to time when in the super bill and we're unable to save the data entered. You have to close out and start over. Very frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DI DEBRA I. PRACTICE ADMINISTRATOR Medical Practice ### "USER FRIENDLY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 Like the feature that allows the chart to be closed, posted and report sent to referring Dr/Atty...etc. Pros Very easy to teach and use. Have used same EMR in Orthopedics and Pain Management Cons I really wish there was a drop down screen with a log of the last 5 pts or so to make it easier to go back into a chart that you were working on previously. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.