TempWorks Software

Enterprise Infinity

4 / 5 12 reviews

Who Uses This Software?

Staffing companies.


Average Ratings

12 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TempWorks Software
  • www.tempworks.com
  • Founded 1997
  • United States

About Enterprise Infinity

As a seamless staffing software provider, TempWorks develops customized solutions from the ground up to address your staffing needs. We service hundreds of temporary employment agencies across the nation with a fully integrated front and back office solution, including services such as payroll processing, W2 management, and payroll funding. TempWorks is committed to the growth of our clients profitability and providing the lowest possible cost of ownership.


Enterprise Infinity Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Matching Engine
  • Resume Posting
  • Resume Search
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • Commission & Payroll Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Enterprise Infinity Reviews Recently Reviewed!

Review

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to use and learn how to use. It has enabled me to be successful as a recruiter on a daily basis.

Cons: It sometimes closes me out when I wasn't finish. Other times it can be slower for each page to load.

Tempworks is topnotch

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple interface with good back end tools. Our accounting and quality department utilized all of its features. Easy to search for resumes and review notes left in the system.

Cons: The reports it could run are light years behind the competition. Slow with updated features and doesn't incorporate a lot of the new tools that other software does.

Made my job so much easier

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a staffing agency who has been using Tempworks for 3-4 years. When I came on the job 10 months ago, I didn't have any HR/payroll experience and now I fluently run all aspects of my payroll thanks to Tempworks. I have now turned all my taxes over to them to manage as well. Cheaper and more efficient than a part time employee. It is moderately priced and very worth the money since it does all tax calculations, I can run all management reports and Workman Comp reports. It is accurate as I went through my first WC audit and everything was right on the money. The same goes for my quarterly taxes, I never short pay any of my tax entities because of this program. Thank you Tempworks for being what you say you are!!!

Pros: Accurate calculation of payroll and taxes.

Cons: I wish the online tutorial was a little easier to use.

Not the best out there.

Feb 09, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: We've been a tempworks customer for approximately 6 years. The product is sufficient for the staffing process, however, the product is clunky at times and cumbersome for my team. With so many new cutting edge products out there, I would not recommend Tempworks as a solution. We are a progressive staffing company and are looking for technology partners that are accessible, helpful, clean and easy to use. They are not integration friendly although they claim to have an open API. We are a healthcare staffing company and it is difficult to administer scheduling, shift work, and compliance/credentialing management.

Pros: Its a full software solution - front and back office.

Cons: Not easy to use, not integration friendly, not progressive with features. Difficult to administer/manage to schedule, shift work and compliance/credentialing management.

Recommendations to other buyers: Do your research. This system may be right for you, but be sure to look at all the solutions out there before selecting this product.

If you are looking for the BEST staffing front & back office software, TempWorks is it!

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Front & Back office, Payroll, CRM, ATS, Online paychecks, Cash Card Integration, Online user management, Instant onscreen chat support, and much more!

Cons: Not knowing everything the software does. :)

Overall: C3 Workforce looked at 8 different staffing software packages. We went through all of the demos with each one. Five members of our staff sat through each demo and sales presentation. It was exhausting.

We were looking for one major characteristic in our future software: ease of use for the users. What is the point of having a software that does everything if it is hard to learn and confusing.

TempWorks offers the ability to do virtually everything you can possible imagine and more. It has an easy to learn user interface so you can get up to speed very quickly.

When I first spoke to the sales team at TempWorks, I was surprised at the consultative, no pressure approach. They took the time to listen first before offering solutions.

During our implementation we were trained by some of the best software trainers in the industry. Trainers that have been in the business for years and understand the needs of a staffing firm. What an incredible experience.

I highly recommend taking the time to speak to a sales rep and schedule a demo. It is worth it!

Recommendations to other buyers: Take a look at what is out there and you will not find a more robust software for ALL of your staffing software needs!

A company with a service record that has been flawless.

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: TempWorks is a very easy to use, wonderful software package and service. To my surprise, almost every path was thought of in the rich feature set it provides. This software has allowed us to not only operate on a level much higher than a company of our size normally would, but it has allowed us to scale in growth without breaking a sweat. I can list so many features of this software that make it invaluable, but I suspect one's due diligence will lead them to the same conclusion. The thing that you will NEVER be able to determine until after you have decided is how a company will treat you after "the sale". How is their service? How is their support? This area alone is what gives the company 5 stars in my book. I have never experienced a company with the level of personal and thorough support as I have with TempWorks. They are responsive, knowledgeable and work to solve any problem I might have with a sense of urgency. When I contact them, I am treated with respect. I have had issues with payroll and they have stayed hours past closing to ensure we were taken care of. I still keep in touch with our implementation team as they were THAT professional and impressionable. And EVERY single technical support staff member is courteous and a pleasure to communicate with. We selected TempWorks, not because of the features they offer, (although they would have passed our test on that front), but because they operate with a strong set of values that is very hard to miss. I have worked from the owners to the support agents and I always feel like I am dealing with someone in my own family or company. I STRONGLY support TempWorks.

Cons: I understand the nature of software firms, and change is not always easy, but some of the feature requests that have been denied I believe should have gone through a little more deliberation.

Recommendations to other buyers: Find out how they respond after the sale. Investigate and research their support and service.

Excellent Experience

Apr 14, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that they stay "ahead of the curve" when it comes to technology. Also, the format of the software is extremely user friendly! They are integrated with numerous other vendors to help make the paperless onboarding process much faster and more efficient.

Cons: I've been extremely pleased. I have not been displeased with anything to date.

Recommendations to other buyers: I recommend that people shopping software programs ask around as much as possible. Not one single person we spoke with said they had any regrets going with TempWorks. They were all very pleased.

Excellent product and top notch support team!

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company has used TempWorks for the last 6+ years on a daily basis. As our business has grown over the years TempWorks has been instrumental in helping us achieve our utmost goals. From database issues, website portal , payroll situations, customizing reporting, I know I could always count on their knowledgeable and fantastic support team 24/7. TempWorks is a product that keeps on giving!

Great staffing software!!

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Tempwork's team is wonderful to work with and the software is great! They have one of the best back office solutions in the industry and their front office is very easy to use!

TempWorks has helped us grow our business

May 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been doing business with TempWorks Software since 2006. With our previous software, we were doing dual entry into a different management system. When we switched to TempWorks, we eliminated dual entry, and it has helped us build relationships with customers through features such as reminders. We've been able to provide reports to clients they were not able to pull from their own systems - several of our clients have said this to us directly. All of our client orientation paperwork is done in DocCenter, information is reported to the client via an automated report. This allows us to track performance appraisals for clients with ease, which has given us the ability to separate ourselves in our market as a full service staffing agency. We continue to use TempWorks because of the added features and modules offered, , in addition to the ability to add technology around the software to fit our business needs, and TempWorks' willingness to work with us in doing this. -

Excellent Paperless solution

Apr 28, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service and ease of use. It matches our company and our placement process.

Cons: Speed of software - we are so used to things being lightening fast and our database is large therefore I wish some things were faster.

Recommendations to other buyers: Buy the product that has the bells and whistles that you will actually use. Try the demo - ask users for advice.

OK Not a good fit for a fast paced front office

Oct 09, 2012
2/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Pros: May be goog for a start up company

Cons: Terrible Customer Service, slow, dark in color. Too many options when entering a candidate that you can not see a quick snapshot of the candidate. Cost us to loose money in the front office when transitioned over to it. Don't believe that you can discontinue using other software you will still need a good general ledger.

Overall: Only reccomend for a atart up company. Candidate search is slow