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"Trustworthy and reliable website monitoring..."
Ricardo R. - Chief Information Technology OfficerDecember 16, 2020
STARTING PRICE
$110
per month
flat rate
EASE OF USE
4.7/5
Based on Capterra user reviews
TOP RATED
AlertBot is featured in 2 Capterra Shortlist rankings
Capterra Shortlist charts the highest-rated and most popular products to help you create a better software list.
AlertBot provides advanced website and performance monitoring for companies of all sizes. We use real web browsers when testing your pages and critical applications from locations throughout the world including login areas, sign-up forms, shopping carts, file downloads, control panels, mobile applications and much more. AlertBot will alert your team of website errors, slowness issues, and unresponsive behavior within minutes of it happening via email, text message and automated phone calls.
Provider
AlertBot
Located In
United States
Foundation
1999
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, Documentation, Live Online, Videos
Support
Chat, FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
Businesses of all sizes looking for external web monitoring solutions to assure their websites and applications are performing and running smoothly at all times and to alert you when they are not.
Content Source: AlertBot
Green rating bars show the winning product based on the average rating and number of reviews.
AlertBot Reviews
Pros
The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.
I love that it allows us to scale confidently & spot issues as quickly as they manifest on our web sites. It's awesome to be notified and address issues in almost real time.
This is especially helpful to the site owners on my team when they go to review standards for how all of the sites are functioning and to see where there are opportunities to improve their sites.
My experience has been great. Many of the alerts we have received have been critical to our business and ensuring we put forth the best sites out for our patients, doctors, employees, etc.
Cons
It is a little difficult to understand the pricing sometimes.
Also depending on your server configuration, the AlertBot settings may get even trickier. More expensive than similar products.
The ability to troubleshoot a problem was a bit difficult to do but that may have just been my lack of knowledge of the product.
I really don't have anything I don't like about it.
"Trustworthy and reliable website monitoring..."
Overall: Website availability is paramount to our SLA agreements. AlertBot summary reports have become our availability standard, accepted by clients and auditors.
Pros: We have been using AlertBot for many years (I dare to believe that we were some of the first users) and from that moment, it became our primary source of website availability reporting, with escalating notifications support and POST processing, it provides us a reliable way to stay on top of our servers online presence.
Cons: The software has evolved overtime to fill some of the gaps they had, from the strange billing interfaces to a streamlined integrated version; the only nice-to-have would be the ability to select the geographic location(s) to test from.
"Top in website monitoring"
Overall: Great support, top product, reliable.
Pros: Using real browsers gets you the closest to the actual real user journey. No script needed in the source code! Various test browsers and locations to choose from. Good and detailed reporting.
Cons: The setup has to be done by AlertBot support. Also depending on your server configuration, the AlertBot settings may get even trickier! More expensive than similar products. I would welcome sending SMS (to the UK) or WhatsApp alerts, as part of the service.
"Very satisfied"
Pros: Easy to use, great Customer Service/Support Team.
Cons: The website/reporting is a bit more complicated than it supposed to be. Not a big deal, I got used to it.
"Excellent service and value for your money"
Overall: We generally know there is an issue before any 3rd party vendor long before the vendor reports an issue now. The best part is we get a heads up before a customer calls.
Pros: The team's willingness to work with our MFA requirements and find a customer solution to make the monitor work.
Cons: Sometimes making small changes (e.g., updating a password in a log in flow) is not as obvious as you would hope but in any situation to date I have found the support quick and ready to assist me.
"Streamlining Communication"
Pros: It is an excellent tool for monitoring website performance and availability. It's intuitive interface and customizable alert make it easy to use and tailor specific needs
Cons: AlerBot is expensive for small businesses and reporting features could be improved to provide more detailed insights into website performance
