# AlertBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AlertBot the right Server Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82671/Website-Monitoring/reviews --- AlertBot 4.9 (26) [View alternatives](https://www.capterra.com/p/82671/Website-Monitoring/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of AlertBot Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews Gabriele A Sr. Systems EngineerFinancial Services, 10,001+ employeesUsed the software for: More than 2 years. “We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.“ December 11, 2020 JB Jocelyn B IT Co-OpPharmaceuticals, 10,001+ employeesUsed the software for: Less than 6 months. “Also, their response time is rapid, which is greatly appreciated!“ November 14, 2020 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ricardo R. Chief Information Technology Officer Insurance Used the software for: 2+ years ### "Trustworthy and reliable website monitoring..." December 16, 2020 5.0 Website availability is paramount to our SLA agreements. AlertBot summary reports have become our availability standard, accepted by clients and auditors. Pros We have been using AlertBot for many years (I dare to believe that we were some of the first users) and from that moment, it became our primary source of website availability reporting, with escalating notifications support and POST processing, it provides us a reliable way to stay on top of our servers online presence. Cons The software has evolved overtime to fill some of the gaps they had, from the strange billing interfaces to a streamlined integrated version; the only nice-to-have would be the ability to select the geographic location(s) to test from. Reason for choosing AlertBot We still use both, with AlertBot as the primary Review Source JO JAN O. Website Manager Retail Used the software for: 2+ years ### "Top in website monitoring" March 18, 2021 5.0 Great support, top product, reliable. Pros Using real browsers gets you the closest to the actual real user journey. No script needed in the source code! Various test browsers and locations to choose from. Good and detailed reporting. Cons The setup has to be done by AlertBot support. Also depending on your server configuration, the AlertBot settings may get even trickier! More expensive than similar products. I would welcome sending SMS (to the UK) or WhatsApp alerts, as part of the service. Reason for choosing AlertBot Real browser testing, cheaper than the previous provider. Good reviews. Review Source VB Val B. Sr. Web Developer Consumer Goods Used the software for: 2+ years ### "Very satisfied" November 13, 2020 4.0 Pros Easy to use, great Customer Service/Support Team. Cons The website/reporting is a bit more complicated than it supposed to be. Not a big deal, I got used to it. Review Source RR Rebecca R. Director of Digital Banking Financial Services Used the software for: 1-2 years ### "Excellent service and value for your money" December 14, 2020 5.0 We generally know there is an issue before any 3rd party vendor long before the vendor reports an issue now. The best part is we get a heads up before a customer calls. Pros The team's willingness to work with our MFA requirements and find a customer solution to make the monitor work. Cons Sometimes making small changes (e.g., updating a password in a log in flow) is not as obvious as you would hope but in any situation to date I have found the support quick and ready to assist me. Alternatives considered [Pingdom](https://www.capterra.com/p/131928/Pingdom/)[Uptrends](https://www.capterra.com/p/80467/Uptrends/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing AlertBot Of all the vendors reviewed they were the ONLY vendor wiling to try and code to get around the log in requiring and MFA code being sent. They also have been incredibly helpful when there are issues. The pricing is also very reasonable. Review Source CU Clinton U. CIO Computer Software Used the software for: 2+ years ### "Prosite Review" December 10, 2020 5.0 I've been using them for years to monitor several of our website, going from basic monitoring to some vary advanced tools over the years. They've been responsive to our needs and quick to help any time I've needed it. I use several software products to monitor what I have going on, but AlertBot is easy one to use. Pros It is easy to set up the monitors which has you monitoring your website for outages in no time. Cons I really don't have anything I don't like about it. Reason for choosing AlertBot At the time that I started using AlertBot there wasn't a lot of choice out there. My company uses remote servers to offer up our service management software and most of the choices I had at the time were software based running from our office and I needed something to use remotely to multiple locations from multiple locations. We've always been happy with AlertBot and never saw a reason to switch to another company. Review Source JS Jeff S. Delivery Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "We sleep better at night knowing we are using Alertbot" November 20, 2020 5.0 We not only need to know when our site is down, but we also need to know if we have introduced errors into other processes like our checkout, signing in, checking our customer portal etc. Pros Alertbot is in a class by itself when you consider the transactional monitoring capabilities. We also use a few other cloud monitoring sites but none afford us the flexibility in scripting multi-step transactions that Alertbot does. The other thing that sets Alertbot apart is true world class support. In my role, my team has to work with many other technical support teams and I can tell you that the team we work with at Alertbot is not only very knowledgeable, but are also very easy to work with and are super fast to respond to our needs. Cons We do wish that the browser support was more up to date. Review Source Gabriele A. Sr. Systems Engineer Financial Services Used the software for: 2+ years ### "It's great and simple. Set it and forget it." December 11, 2020 5.0 We are very happy, have been using it for years and never had a problem. They have static IPs in the case you need to setup an access list on your dmz. Set it and forget it. Weekly we also have emailed reports or the downtime of the week/months. We rely on it a lot too as our top tier support get directly paged by it. We cannot say anything bad about it. They respond quickly to support request and emails too. Highly recommend it. Pros The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive. Cons I don't have issues with it. They even have a free tier for those who want to monitor a home server like a Plex server. What's not to like... Reason for choosing AlertBot It was too long ago, we chose AlertBot and we never looked back once. Review Source MS Mark S. Director, Strategic Infrastructure Insurance Used the software for: 1-2 years ### "Easy to use and very effective" January 12, 2021 5.0 I was able to set this up very quickly for basic monitoring of the our sites and 3 out of four scripts were eaily created and ran fine. The fourth required tech support intervention but the script was modified by them and working within a couple of hours. AlertBot can be easily used for simple monitoring and with some effort, is very effective in troubleshooting performance problems. Pros This product was very easy to setup and use. Tech support has been very responsive and knowledgeable, which is very important to me. Cons The ability to troubleshoot a problem was a bit difficult to do but that may have just been my lack of knowledge of the product. Reason for choosing AlertBot I was able to create most of my own test scripts quickly and easily. The process was straight forward and the data produced is very detailed and effective in monitoring the day-to-day performance of our sites across the nation. Review Source sS steven S. Senior E-commerce manager Printing Used the software for: 2+ years ### "Solid Website Monitor" January 5, 2023 5.0 Pros I’ve used Alertbot at several companies - the level of customer support and uptime have kept me a customer. Cons Reporting features could be improved upon, but overall still solid. Review Source CC Chris C. Director, IT Non-Profit Organization Management Used the software for: 2+ years ### "Alertbot allows us to address issues before our customers are impacted" March 9, 2021 5.0 Pros We've been using Alertbot for over eight years now. We were sick of finding out about problems with our website from end users first. While there are varying levels of complexity to AlertBot monitors, even the simple alerts let us know almost instantly when we have an issue. The prioritization of alerting groups and timing allow us to automatically escalate the notifications if someone is not immediately able to respond. Cons Sometimes we have an issue with logging in and the way credentials are managed, but I'm guessing this is out of an abundance of security. It has been a while since we've had that issue. Review Source PT Patrick T. Production Support Specialist Insurance Used the software for: 2+ years ### "Set it and forget it." December 17, 2020 5.0 Very happy with the product and service. Pros \-Easy to set up monitors. -multiple alerting methods available (texting, email, etc). -ample notice from AlertBot.com of upcoming maintenance windows. -No missed alerts. -Support are friendly, quick to reply and help. Cons \-honestly, I can't think of anything I don't like about it. Reason for choosing AlertBot \-reasonably priced -ease of use -detailed reporting -answered all my questions and concerns. Review Source JC Jamie C. IT Manager Computer Software Used the software for: 2+ years ### "Alertbot for early detection" March 9, 2021 5.0 Has saved my a$$ many times in early detection of problems. Pros Knowing that our publicly consumed services are online and available is super important to us. I prefer to be the first to know if the services are down, instead of waiting on customers or end users to be the ones to inform me. Cons I recall it being a bit tricky to do the action script, but customer support generally takes care of it for me. Review Source JB Jocelyn B. IT Co-Op Pharmaceuticals Used the software for: Less than 6 months ### "AlertBot Review 2020" November 14, 2020 5.0 My experience has been great! Many of the alerts we have received have been critical to our business and ensuring we put forth the best sites out for our patients, doctors, employees, etc. Also, working with our Sales Rep, Adam, and the Help Desk rep, Ryan, has helped us gain a better understanding of the tool and have helped develop and customize it to our needs! Also, their response time is rapid, which is greatly appreciated! Pros The product is very easy to use , which made onboarding and teaching new users how to use the tool a rapid process. My favorite aspect is the weekly reports we get that break down how all of the monitors are performing. This is especially helpful to the site owners on my team when they go to review standards for how all of the sites are functioning and to see where there are opportunities to improve their sites. Cons My one suggestion is to develop a dashboard view that summarizes the performance of the monitors by monitor group by a monthly/yearly basis. The dashboard would be especially helpful for our team members to quickly check and see a visual of how their monitors are performing. Review Source TR Travis R. AVP IT Systems Financial Services Used the software for: 2+ years ### "Does what it says it does, very well" November 13, 2020 5.0 Alertbot is primarily used to synthetically monitor our site and to validate our site is fully functional. This product has easily paid for itself numerous times. Pros Love the use of the waterfall reports that quickly shows where there are failures in the system. Also love the geolocation feature. Cons I honestly cannot think of anything that Alertbot does not do well. Review Source DC Dave C. CIO Financial Services Used the software for: 2+ years ### "AlertBot review" March 22, 2021 5.0 Pros Easy to setup. We have relied on this application for many years now. It gives us a heads-up on problems before they become impactful to our customers. Cons The 'from' on the text alerts are always from a different source which causes many different 'senders' in the text inbox. It would be nicer to have a common sender. Review Source TB Tony B. CTO Sporting Goods Used the software for: 2+ years ### "Great Monitoring Tool for our eCommerce Site" January 13, 2021 5.0 Pros Alertbot gives us a daily snapshot into the stability of our eCommerce site. It allows us to go back and investigate issues that have sometimes not been detected by our other operational tools. Cons I have nothing to contribute here. Having been a customer over 2+ years, it has done everything we have expected. Review Source KB Keith B. Director Network Services Market Research Used the software for: 2+ years ### "Excellent website and server monitoring service" December 10, 2020 5.0 We have used the product for more than ten years and are very satisfied with the service. Pros Monitors both Web pages and servers from various locations around the globe. Cons Conditional alerting would be a nice enhancement; where one monitor checks other status before sending the alerts. Review Source CB Carina B. Production/QA Manager Entertainment Used the software for: 2+ years ### "Monitoring Live Ticketing websites" November 13, 2020 5.0 It has been very helpful to troubleshoot any issues that causes the problems. Pros The response time, any issues it gave detailed information and easy to troubleshoot. Cons Setting up test scripts, seems to be longer process. Review Source JD Jason D. Marketing Communications Manager Machinery Used the software for: 2+ years ### "Super easy way to make sure my website is running and fast" December 10, 2020 5.0 I know right away if my website is ever down. This used to be a huge issue for us. Now, I have the peace of mind that my website is up and running smoothly. Pros I like the quick notification emails to let me know if my website goes down. I also get a report of my site's speed which is great for detecting any issues. Cons None really. Does a great job. It does everything that I need it to. Review Source RE Ryan E. Director Information Technology and Services Used the software for: 2+ years ### "AlertBot Review" June 9, 2021 4.0 It's very useful and very reliable. Pros It's easy to use and never seems to have problems. Cons It is a little difficult to understand the pricing sometimes. Review Source DR Dave R. Ops Man Consumer Goods Used the software for: 2+ years ### "Very Good Product" March 9, 2021 5.0 Pros Easy to use and accurate reporting. Great way to keep an eye on your websites. Cons No issues that I can think of to report. Review Source CP Colin P. Data Analyst Law Practice Used the software for: 2+ years ### "Reliable throughout years of use" December 18, 2020 5.0 Pros Has worked reliably for years, never had any problems with setup, and pricing is very well scalable. The reports feature is a handy bonus as well Cons The UI can sometimes be slow, but this is rare Switched from [DownNotifier.com](https://www.capterra.com/p/167735/DownNotifier-com/) Alertbot offered a better price Review Source MM Mauricio M. IT- Consultant Computer & Network Security Used the software for: 1-2 years ### "Great product" January 12, 2021 5.0 Pros It is easy to set up the monitors. alerts right away when there is an issue Cons none, other than maybe the price could bet a little better Review Source TR Tiziano R. Senior PM Architecture & Planning Used the software for: 1-2 years ### "AlertBot" November 23, 2020 5.0 It's the most effecdtive & scalable solution I found to monitor a global web site such as ours. We serve more than 50+ markets & AlertBot allows us to monitor the key customer flows easily and effectively. Pros I love that it allows us to scale confidently & spot issues as quickly as they manifest on our web sites. It's awesome to be notified and address issues in almost real time. Cons NA. The software is easy & the admin dashboard is super easy & the monitoring a breeze with the NOC view. Review Source JN Jill N. Used the software for: I used a free trial ### "just have if you run a web page" February 16, 2018 5.0 Pros easy to find errors on your site, and easy to operate - very user-friendly. It gives you real-time alerts so you know of any issues quickly. It also gives you performance reports to make you aware of issues. I highly recommend the free trial to see how well it will work for you. Cons I will continue to use after the trial period is up. I do wish the trial was longer. Review Source Similar Products Featured