D3 Security Management Systems

D3 Incident Management


5 / 5
1 review


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • D3 Security Management Systems
  • www.d3security.com
  • Founded 2002
  • Canada

About D3 Incident Management

Web-based system for incident response, case management, fraud management, and HR Investigations.


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D3 Incident Management Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Contact Management
  • Data Management
  • Incident Management
  • Reporting & Statistics
  • Subject Profiles
  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

D3 Incident Management Reviews Recently Reviewed!


Versatile and robust

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - The system is highly scalable from sites with only a handful of officers, to very large sites.

- The latest version includes significant improvements to the reporting tool, allowing incident reports to create a database of repeat offenders, link associated photos and related information, and categorize incidents based on type, location, time, etc...

- Additional tools are available that allow advanced analytics to be created, these are particularly useful at larger sites and locations looking for data to inform deployments and staffing needs.

- The user interface is generally easy to use and well designed.

- Customer support is solid overall, and personal contact with sales and IT is usually responsive and helpful.

- The dispatch tool is effective and easy to use, even for those not particularly computer savvy.

Cons: - The administrative interface can be somewhat arcane and poorly explained in documentation. There is a slight learning curve initially, but it is not difficult to use once you know where to find the things you are looking for.

Overall: Overall, this has been an excellent tool with considerable utility, and significant potential for expanding its capability and functions with the needs of a growing organization.