--- title: "WasteWORKS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WasteWORKS Software - reviews, pricing plans, popular comparisons to other Waste Management products and more." source_url: "https://www.capterra.com/p/82728/WasteWORKS/" page_type: "product" language: "en" --- # WasteWORKS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WasteWORKS ## What is WasteWORKS? Since 1988, Carolina Software, Inc. has been installing and supporting WasteWORKS Solid Waste Management Software at locations across the United States, Canada, and Puerto Rico. WasteWORKS has become the industry leader by providing a cost-effective, complete, turnkey solution for managing landfills, transfer stations, waste-to-energy facilities, MRFs, mulch yards, recycling facilities and rock quarries. ## What is WasteWORKS used for? [Waste Management](https://www.capterra.com/waste-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WasteWORKS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.wasteworksonline.com&name=WasteWORKS) ## WasteWORKS Overview Updated August 2026 AI summary WasteWORKS supports organizations of all sizes in the waste management sector by providing features for billing and invoicing, waste tracking, and disposal management. Designed for use on Windows, it enables businesses to manage customer accounts, maintain a customer database, and oversee commercial property operations, offering tools for both financial and operational oversight in waste handling activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WasteWORKS 4.5 (2) VS. [4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (27) Value For Money 5.0 (2) Value For Money 4.7 (27) Customer Service 5.0 (2) Customer Service 4.9 (27) ## WasteWORKS alternatives [4.6 (16)](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (112)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Hauler Hero](https://www.capterra.com/p/10006624/Hauler-Hero/) [4.2 (6)](https://www.capterra.com/p/10006624/Hauler-Hero/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006624/Hauler-Hero/) ## FAQs about WasteWORKS Overview ### What company size and specific industries is WasteWORKS built for? WasteWORKS is designed for small to mid-sized and larger solid waste facility operators that need ticketing, billing, reporting, add-ons, and automation. It fits businesses in the solid waste management sector, including transfer stations, landfills, recycling facilities, and other waste handling operations. Features and Usability ### What are the key features of WasteWORKS? WasteWORKS offers billing and invoicing, customer accounts, and a customer database for account management. Core operational features include vehicle tracking, waste disposal, and waste tracking, along with support for commercial properties. These functions cover customer records, service billing, fleet monitoring, and disposal activity management. Getting Started and Support ### What training and onboarding options does WasteWORKS offer? WasteWORKS provides live online training and documentation. Live online sessions support guided instruction with a trainer, while documentation gives teams written reference material for self-paced review of features, setup steps, and common tasks. These formats help users get started with the product. Getting Started and Support ### What customer support options does WasteWORKS offer? WasteWORKS provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. No reviewer feedback is available on support experience, so user sentiment about response times, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 87 Waste Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating waste management software: - **Mobile Access** (**73%** of reviewers rated this feature as critical) - **Scheduling** (**71%**) - **Dispatch Management** (**67%**) WasteWORKS includes other capabilities that reviewers also consider important, including **Billing & Invoicing** (**63%**) and **Customer Database** (**53%**). These features help businesses manage payments more efficiently, keep customer records organized, and maintain accurate account information, allowing teams to support day-to-day operations with better visibility and control. Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Database 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Commercial Properties Designed to serve commercial properties Waste Disposal Removing, discarding, recycling or destroying unwanted materials Waste Tracking Track and segment collected waste based on their properties WasteWORKS 5 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Properties: Designed to serve commercial properties - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Waste Disposal: Removing, discarding, recycling or destroying unwanted materials - Waste Tracking: Track and segment collected waste based on their properties --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KA Kristin A. SCALE OPERATOR / LANDFILL ADMIN Government Administration ### "It works" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 Pros its user friendly and very easy to navigate Cons No options to customize a template for the invoices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Phil R. ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2017 I love this software. True in that it may not have all the bells and whistles that some other software in the same category have, but I think their price point is great for what you get. Their customer support is fantastic. I would recommend this software to anyone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.