# EdrawMax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EdrawMax the right Diagram solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82970/EDraw-Max/reviews

---

EdrawMax

4.5 (205)

[View alternatives](https://www.capterra.com/p/82970/EDraw-Max/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of EdrawMax

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

Leena S

Product Lifecycle Management Specialist .Financial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Its symbol library contains the highest element of any diagramming tool that I have tried and its template library has served as the ideal foundation for every illustrative process or flow map that I have ever created.“

July 31, 2023

SS

Stan S

Accounts AdvisorIndustrial Automation, 2 - 10 employeesUsed the software for: Less than 6 months.

“Don't know, we payed for the product but could not use it because the drawing had unlicensed version printed on them.“

June 7, 2024

BS

Baiano S

Computerised Systems Validation SMEHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“The app is cheaper than Visio, but I believe it can still be lowered a bit to support parity purchasing power, especially in this side of the world (ZA), where 1 USD = 18 ZAR.The app is increadible, and I was able to achieve all that I needed without hassle.“

April 14, 2023

SW

Stefan W

CISOInformation Services, 11 - 50 employeesUsed the software for: I used a free trial.

“The support does not understand what users request.“

October 18, 2024

Amit K

Sr. ManagerEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Must have for creative arts.“

April 1, 2025

SS

Stan S

Accounts AdvisorIndustrial Automation, 2 - 10 employeesUsed the software for: Less than 6 months.

“We asked for a refund but were refused.“

June 7, 2024

BS

Baiano S

Computerised Systems Validation SMEHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“The User Interface is simple, and icons and options are logically where they need to be.“

April 14, 2023

BS

Betsy S

OFFICE MANAGERIndividual & Family Services, 51 - 200 employeesUsed the software for: More than 2 years.

“it's very hard to find floor plan software that meets your needs if you are just looking for a simple design tool. “

November 3, 2022

## Showing most helpful reviews

Showing 1-25 of 205 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jose P.  
Business Change Manager. IPMA. PMP.  
Computer Software  
Used the software for: 1-2 years

### "EdrawMax is perfect for creating charts and diagrams due to its ease of use and wide adoption."

December 11, 2022

5.0

EdrawMax is great for creating flowcharts, network diagrams, drawings, organizational charts, kanban diagrams, digital presentations, design models, database diagrams, web design diagrams, electrical engineering diagrams, technical diagrams, gantt charts, and many more. That is why when we start using it we no longer want to work with another tool.

Pros

EdrawMax is excellent for creating individual designs as well as collaborative work in a corporate environment in real-time, with full visibility of each person's contributions, as well as being able to export to a wide variety of standard formats, such as PDF, Microsoft, SVG, and many other types. It also allows us to print and share through links and QR codes, to cite an example, and a direct publication on the most popular social networks.

Cons

It is a fairly widespread platform used preferentially for the creation of various types of graphics associated with processes, manufacturing diagrams, brainstorming, and the fabulous kanban diagrams. Its installation and/or use is quite simple and in a very short time, it becomes an essential tool for daily use for our work and professional activities.

Switched from

[XMind](https://www.capterra.com/p/128088/XMind/)

EdrawMax is much broader in terms of functionalities and tools available.

Review Source

GR

Gustavo R.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Edraw, Extremely flexible program, a great company asset"

February 9, 2021

5.0

Overall Edraw has allowed me to bring new life to my charts and presentations. It has saved me time and money by making this process easy. I used to think Visio had no equal, and that still true because this program has clearly surpassed it in many ways. It's less expensive and easier to use. It has made my process for creating presentations better, creating floorplans faster, and even allowed me to create artwork for our company website. It's a complete package that I have already been recommending to other companies. It should be a standard program with all computer installations.

Pros

The biggest advantage is the large amount of templates it comes with and the different genre of templates. It helps users get a great starting point for anything they're working on. I find myself using this product for many of my presentations, business meetings, and for outlining business processes. I also use it largely to create Visio-type layouts which is one of the reason I bought this. It allows me to create great floorplans with ease and great network layouts, including server rack layouts, for my work. Edraw also comes with a huge library of shapes and backgrounds that makes it quite simply and quick to add components to your page. The ribbon menu is easy to read and navigate, it's not overly full of options and it's nicely laid out so you can usually find what you need fairly quick.

Cons

This may be a training issue, but I found a small set back when working with Infographics. With everything being so easy to access and edit, it was surprisingly difficult to manage the data percentages of many charts. There wasn't an easy pop-up icon that you can click to set different percentages. I had to hunt around somewhat to find the area where I can customize that better. Otherwise it's a good program.

Alternatives considered

[draw.io](https://www.capterra.com/p/166985/draw-io/)[MyDraw](https://www.capterra.com/p/165950/MyDraw/)

Reason for choosing EdrawMax

Again, we chose Edraw because of it's easy of use and sheer amount of templates included. I also will say that the free trial made it crucial as we were able to really see the program before we bought it.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Although cost will always play a role in any decision making process, the key factor for us was the large amount of templates, symbols and components included that you could work with. Visio doesn't have that type of library and /or is difficult to use compared to Edraw. The amount of options made Edraw a much more flexible and complete software that allows my company increase it's professional look.

Review Source

SW

Stefan W.  
CISO  
Information Services  
Used the software for: I used a free trial

### "Bad Support - not flexible at all"

October 18, 2024

2.0

The support does not understand what users request. I went through a test-Phase (Trial License). Then I was not able to Cancel the Service within the 20 Days of test. Before the periode ended I've requested the support to terminate my service because on my interface it was grayed out. Nothing happened. Now I've paid a tool which I dont need - 100$ loss.

Pros

The software ist ok but the Support ist a nightmare.

Cons

The grafics are not as dynamic as it looks like.

Review Source

AC

Alicia C.  
Field Services Executive  
Construction  
Used the software for: I used a free trial

### "Fantastic experience so far!!! Great Product!!"

November 1, 2022

4.0

Overall I am very pleased with the outcome of my experience with using EdrawMax. I am relatively new to the digital design and graphics industries and have yet to settle on any one particular software for use in building out our brand. The different tools and options as well as the admin and office-like features seems to offer an enormous edge visually and in terms of project completion time. Definetly worth investing in if you want to have a software capable of growing with your company!

Pros

I was most impressed by the overall ease of use. Simple straight forward directions and the huge template library are a major game changer! Also pleased to see an option for resolving customer concerns.

Cons

The side panel options are a bit complex. But nothing you wouldn't be able to learn with a little practice.

Switched from

[magicplan](https://www.capterra.com/p/210335/magicplan/)

Just wasn't a good fit for our company at this time. Not as many capabilities as well.

Review Source

JA

Jay A.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Every picture tells a story"

July 12, 2019

5.0

Financial presentations are pretty boring; not like a new, bright red sports car. The slides I create are colorful and organized. They provide me a way to educate and inform a prospect/client in an easy viewing format. Each financial objective or goal can be laid out simply and attached to any number of products that may help them now or in the future. All colorful, highlighted and structured for easy processing. Much, much better than just spewing a bunch of financial theories and a throwing a lot of numbers at people.

Pros

Ease of use. Able to create new or modify existing slides for financial presentations quickly and easily.

Cons

I can always use more creative business and financial templates but I have had no major problems with the software.

Alternatives considered

[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)

Reason for choosing EdrawMax

Better overall options for my business presentations and value (price).

Review Source

RJ

Robert J.  
President  
Plastics  
Used the software for: 1-2 years

### "great package for quick reduction of ideas to illustrations"

February 9, 2021

5.0

I use CAD packages almost daily, but turn to Edraw to get P&IDs, flow sheets, organizational diagrams, relationship drawings, and basic concepts reduced to print very quickly. was a user of the competitive package for years and found aspects frustrating so ported over to EdrawMax and never looked back..

Pros

as a chemical engineer involved with chemical and polymer process design, flow sheets, P&IDs, EdrawMax is a great tool for fast rendering of ideas and concepts. It has a great set of engineering and instrumentation symbols, business and decision symbols and general art tools that allow you to tailor your drawing to your audience. It has the ability to import from other similar packages without fuss and save it in the Edraw format.

Cons

I would be interested in any on-line tutorials on some of the subtle tools of EdrawMax. they may be out there but i have not looked thoroughly. some help on how to connect symbols a bit easier, especially with piping lines etc. would be great.

Reason for choosing EdrawMax

played with demo versions of several competitors out there and found Edraw most intuitive

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

there were many aspects to Visio that were rather oblique and found Edraw more flexible for my needs.

Review Source

sD

sebastien D.  
Professeur  
Higher Education  
Used the software for: 6-12 months

### "EdrawMax the Swiss army knife of the schema"

December 18, 2020

5.0

Since I needed a software to make presentation diagrams due to the first containment, I tested several softwares including the free version of EdrawMAx. In some second I took it in hand without encountering any difficulty to understand the different functionalities, after a few days I decided to buy it since I realize diagrams or graphical representations. I even used it to make the layout plans of my house.

Pros

This software gathers the possibility to make many schematics, as a professor in computer science and mainly for security aspects, I need to make many schematics for my students. EdrawMax allows me to have only one software for this purpose.

Cons

I liked nothing about this software. There are just 2 points that would be an asset, but does not prevent the use of the software. The symbol search is not optimized enough and leaves out some symbols that fully answer the search (but this problem may be due to the fact that I use the French version). Mainly for network schematics (but this is probably valid in other cases like electricity) the addition of functionality to test the operation would be a huge plus and I have many colleagues who are looking for this kind of functionality.

Reason for choosing EdrawMax

the numerous possibilities offered by EdrawMax

Switched from

[yEd](https://www.capterra.com/p/158557/yEd/)

I wanted a greater choice of schematics in multiple domains.

Review Source

PV

Peter V.  
owner  
Architecture & Planning  
Used the software for: 2+ years

### "Images talk - words dont"

December 18, 2019

5.0

The benefits are in communicating ideas, facts, creating easy platforms where all participants feel invited and empowered to contribute. That gives me the responsibility to do my utmost to utilize this tool to welcome people in.

Pros

EDraw is easy to use and provides the possibility to not only organize and structure thinking-processes - but it is an essential tool for communication. Where words often confuse, conceal or are just too much - pictures, infographics and mindmaps word miracles. I experience this every day with the visuals I create with EDraw.

Cons

Some functionality can be improved - dont know how/whom to report and there do not seem to be updates? I have a life-long subscription but in all those years never seen any new versions coming out.

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Reason for choosing EdrawMax

Overall functionality, ease of use, versatility and ... last but certainly not least: VERY good value for money.

Review Source

Tharindu D.  
District Engineer  
Utilities  
Used the software for: I used a free trial

### "The Dedicated Chart Maker"

March 9, 2021

5.0

I've been looking around for a dedicated chart making software for a while, for a number of different use cases such as: > Preparing flow charts for technical presentations to depict various activities > UML diagrams for preliminary software planning > Creating hierarchy drawings for water management institution. EdrawMax from Wondershare proved to be the ideal solution for all of above needs with its easy-to-work-with layout and workspace and convenient tools/ features. In my opinion, EdrawMax is much user friendly and easy to work with compared to other software I've tried, such as; SmartDraw and LucidChart. If you're someone looking for a dedicated chart-maker for any type of chart, it cannot get better than EdrawMax.

Pros

\> Highly intuitive workspace that needs no tutorials > Very responsive toolbars and features > Rich library of templates for all types of charts

Cons

If you can afford this, there's nothing to dislike about EdrawMax. But if you need all the features, it's not exactly cheap though.

Switched from

[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)

The workspace and user experience wasn't as good.

Review Source

VR

Verified Reviewer  
Sr. Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Must have for all tech geeks."

April 1, 2025

4.0

Very smooth and relaxed. Love the UI n UX.

Pros

Fantastic platform, went for lifetime access. Amazing features. Must have for creative arts.

Cons

Price can b slightly more economical. It's otherwise great.

Review Source

EO

Ezra O.  
Design Engineer  
Civil Engineering  
Used the software for: 2+ years

### "EdrawMax for the Win!"

August 24, 2022

5.0

I love EdrawMax! :)

Pros

EdrawMax is very helpful for data visualization. It has more powerful tools and features in creating diagrams, infographics and other visual documents as compared to other apps. The design templates are beautiful and easy to edit.

Cons

EdrawMax is relatively pricier as compared to other visualization tools but I think the price of the software is worth it.

Review Source

KL

Kevin L.  
VP Marketing & Product Management  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Affordable and Flexible - I use EDM weekly for "visioneering" my projects"

December 18, 2019

4.0

I've used EDM for years - probably 5-7 years - as my default "diagramming" software for workflows, process diagrams, wireframes, UX planning, UI prototyping, etc. I have the full Adobe Creative Cloud suite, access to Visual Studio, and a pro-subscription to UXPin. But 90% of the time, I turn to EDM over any of those other packages for information diagramming. It's just a really good piece of "visioneering" software.

Pros

What I like MOST about EDM is the price and flexibility of use. I can quickly and easily produce just about any "visualization" I need for software development, product management, documentation, marketing support, etc. Having all the infographic templates as starters is really impressive and helpful, but for my particular purposes, I create original diagrams most of the time.

Cons

What I like LEAST about EDM is the fact that the user interface is about 10% UN-aligned with standard UI/UX interaction by American users. (maybe it's standard for other countries?) This means you'll be bopping along and attempt a common keyboard-shortcut or key-click combination out of habit, and it will NOT do what you expect. In fact it will do something very different than what you expect, or nothing at all. That's frustrating and makes the process of creation feel clunky each time it happens.

Reason for choosing EdrawMax

I chose (and choose) EDM over other options for the ease and speed of use, and affordability.

Review Source

Oyinlola H.  
Community Manager  
Internet  
Used the software for: 1-2 years

### "Makes it easy to understand process mapping basics."

March 4, 2018

5.0

Pros

Edraw max has a short learning curve,coupled with self-explanatory illustration symbols which makes it easy for new users to understand the basics ,when it comes to process mapping. I love the template library ,which basically covers every area one can think about from wireframes,mobile app interfaces,mind maps,org charts ,strategy maps etc Lastly,it is a multi use design software ,with use cases across different industries.

Cons

Edraw max is desktop based,thus I am restricted to accessing it from just a single device.Will be great to have a cloud based version of this program released soon.

Review Source

FO

Felix O.  
PhD Researcher  
Telecommunications  
Used the software for: 2+ years

### "A review on EdrawMax: towards enhanced system modeling tools"

November 9, 2022

4.0

Basic and simple user-interface

Pros

\-Simple user-interface- convenient modeling tools for designing process flow diagrams- Diagrams looks very real and visual

Cons

Integration with MS PowerPoint will greatly improve graphics

Review Source

Abiola A.  
Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Best protyping tool I have used."

January 5, 2018

5.0

Pros

Easy to understand user interface which makes it easy for new comers to prototyping and process maps create process maps and mockups very easily.Thanks to the user interface ,which comes with short descriptions for all of the icons. Also gives me the ability to export my mockups,sketches and maps into over 6+ formats.

Cons

I wish this tool will allow me work collaboratively with my colleagues at work. Such feature is currently unavailable with this software.

Review Source

MB

Mark B.  
BMOC  
Education Management  
Used the software for: 2+ years

### "Best Drawing Software"

May 31, 2019

5.0

I've used Edraw for approximately 2 years in designing science and math content.

Pros

I was looking for a Paint-like program but with more features than Paint when I discovered Edraw. The learning curve is just right, not too steep, and yet always learning about new features with this program. I design content for science and math and Edraw is indispensable. Very quick return on the investment.

Cons

One thing I would advocate for in future versions of the software is an erase tool such as what Paint has and the ability to make global settings. Even with these minor shortcomings I would have a difficult time doing my job without Edraw.

Review Source

Hasitha G.  
Software Engineer Internship  
Information Technology and Services  
Used the software for: 2+ years

### "Say 'bye bye' to diagramming papers."

September 21, 2018

5.0

Pros

Now i can draw various types of diagrams with 'less effort and better quality'. It comes with wonderful user interface. I used to draw diagrams in papers. But when i found this amazing tool it improved my skills to a whole new level. Now i can draw complex diagrams easily. It comes with more than 200 diagrams types. Most of the times, i'm using this tool to draw use-case diagrams, flowcharts, Data flow diagrams.

Cons

I don't have any cons to tell because it works perfectly in all devices. Powerful application.

Review Source

fQ

fermineduar Q.  
Wireless Internet Service Provider (WISP)  
Internet  
Used the software for: 2+ years

### "Excellent tool for diagramming, documentation and creation of plans and maps of all kinds"

January 25, 2018

5.0

It gave me excellent results in the university since I could create complex digramas easily and in a short time. In the work it has allowed me to document the networks of the company and of different customer facilities in an easy and fast way with professional quality.

Pros

\* It allows to do from flow diagrams to mental maps, architecture maps, network diagrams or route maps such as how to get to the airport. \*It has a variety of libraries in terms of character maps, images and icons. \*Super intuitive and easy to use interface. \*Unlike other programs of digramacion, it allows to export the created files to the most common formats and used by offimatic suits in the market. \*Easy to print and export de files \*It is excellent for the creation of mental maps and project documentation. \*has multiple templates and predesigned elements to include in maps. \* It supports all kinds of content, it has keyboard shortcuts.

Cons

\*It would be excellent if such a useful tool could be used from mac or Linux computers. \*sometimes it behaves a little unstable with windows 7, the rest is excellent

Review Source

Connor G.  
Company Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product - MAX"

February 9, 2021

5.0

Pros

I am a company director (9 Companies and counting). I use this product for All my companies, IT, Security, Construction, Marketing and a few others. I have used this to organise the companies and how each can interact, as well as offering IT support and design, to Floor plans in construction and security (walkthroughs and Camera placements).

Cons

Would say there is a CON, does everything required.

Review Source

HV

Homer V.  
Maintenance Technician  
Hospital & Health Care  
Used the software for: 2+ years

### "Edraw Max - A One Stop Diagram maker Software"

May 13, 2021

5.0

I'm using Edraw max for work presentation - by connecting and lay-outing images on the diagram, viewers, and readers can easily understand it.

Pros

The very useful availability of Libraries, all you need to make a diagram is all here. From basic diagrams to engineering, organizational, network, software, etc. No need to get a reference image somewhere on the internet all clipart images are available.

Cons

The interface or the working space is crowded.

Review Source

VR

Verified Reviewer  
For student  
Computer Software  
Used the software for: 6-12 months

### "Good alternative for Visio"

February 9, 2021

4.0

Good experience for mac users

Pros

I liked the option that this is a good alternative of Visio, is compatible for Mac There is a big library of picture and shapes

Cons

Some features can be improved, for example automatically link some rows on diagrams. Sometimes some figures are automatically fit and may you need some figures placed specifically (the program avoid sometime overlapping of some figures) this may cause some problems

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

More options of diagrams and shapes

Review Source

MA

Marvae A.  
Student  
Education Management  
Used the software for: I used a free trial

### "Very Useful!"

September 24, 2021

5.0

I like using it and even though I finished my free trial I still didn't uninstall it as it has a lot of templates I can use

Pros

As a student who always need to do some diagrams and some charts, this is very useful

Cons

Some features aren't available even though I'm on a free trial. and there is still a pricing in our country's currency

Review Source

SL

Steve L.  
Diplomat  
Alternative Dispute Resolution  
Used the software for: 1-2 years

### "I love you Edraw! "

June 18, 2019

5.0

The Edraw experience is one of the best I have experienced in a software made for professionals in project management and in the management field generally, which is generally user friendly, features built for the busy end user and overall translates into value for money. I love Edraw max and I intend to marry it for life!

Pros

Easy to use Well designed for for user in mind. Value for money Good customer service The product is excellent!

Cons

Need ability to convert into various formats and used more in project management.

Review Source

Jorge O. G.  
COORDINADOR DE MIGRANTES  
Government Administration  
Used the software for: 2+ years

### "VISUALIZE IDEAS WITH EDRAW"

January 9, 2020

5.0

IT ALLOWS ME TO EXPRESS WITH CLARITY MY IDEAS TO COLLABORATORS

Pros

I HAVE USED THE DESKTOP VERSION FOR A LONG TIME, I LIKE A LOT OF EASE TO CREATE MIND MAPS. TO MAKE DIAGRAMS OF SOME LAWS.

Cons

THE DIFFICULTY TO SHARE WITH OTHER COLLEGES MY FILES.

Reason for choosing EdrawMax

FOR THE PRICE

Review Source

jR

jayathi R.  
Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "EDraw Max will improve your system designing skills for sure."

September 4, 2018

5.0

Pros

Last couple of years I have used this designing tool to draw my business diagrams. Actually it's very easy to use. It doesn't matter if your new to designing diagrams, this tool will helps you to develop your skills. Also you don't need to sketch diagrams on papers or boards. It will eat up your valuable time. If you're using 'EDraw Max', you can save your time and effort. Normally I'm working with DFD's, Flow charts, System diagrams, Network diagrams and other main charts.

Cons

There are no any cons to mention because it helped me lot to complete my works. Highly recommended for anyone.

Review Source

Similar Products

Featured