# OPALS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OPALS Software - reviews, pricing plans, popular comparisons to other Library Automation products and more.

Source: https://www.capterra.com/p/82990/OPALS

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# 

 OPALS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OPALS

## What is OPALS?

\-OPAC, Cataloging, Circulation, Database authentication, eBook management, Asset & Textbook management... OPALS Open-source Automated Library System is feature-rich, cooperatively developed, Web-based, open source, providing access to information databases, library & digital collections.... Over 2700 school, academic, church, public, business and cooperative regional union catalog collections use OPALS. OPALS open is supported by highly-acclaimed full-time programmers & technicians.

## What is OPALS used for?

[Library Automation](https://www.capterra.com/library-automation-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OPALS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.opals-na.org&name=OPALS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OPALS

4.8 (5)

VS.

[4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/)

Starting Price

$25

Per User, Per Month

Starting Price

$55

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.7 (128)

Value For Money

5.0 (1)

Value For Money

4.8 (87)

Customer Service

5.0 (5)

Customer Service

4.9 (126)

## OPALS alternatives

[4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (10)](https://www.capterra.com/p/157700/Lucidea-Integrated-Library-Systems/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (24)](https://www.capterra.com/p/27788/Alexandria/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Simple Little Library System](https://www.capterra.com/p/189633/Simple-Little-Library-System/)

[4.7 (29)](https://www.capterra.com/p/189633/Simple-Little-Library-System/reviews/)

Starting price

$37.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/189633/Simple-Little-Library-System/)

[View all alternatives](https://www.capterra.com/p/82990/OPALS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Circulation Management

Overseeing distribution of published materials, such as books, newspapers, magazines, etc.

Fee Collection

Automatically collect recurring fees or dues from members

Inventory Management

Track and manage inventory levels to maintain proper supply

OPAC

Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors.

OPALS 11 features

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create and manage digital catalog of products/services with their details, specifications, and price

Overseeing distribution of published materials, such as books, newspapers, magazines, etc.

Automatically collect recurring fees or dues from members

Track and manage inventory levels to maintain proper supply

Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors.

Manage library patron registration and accounts

Manage allocation of and track books reserved for specific needs or people.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Manage acquisition and allocation of serials.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

$25.00

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Paige J.

Former Library System Administrator

### "Great, responsive provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 30, 2017

Pros

This software is easy to use and keeps current with industry trends. This ILS system has proven extremely valuable in providing our area schools with a state-of-the-art catalog which integrates books and other information resources. The ILL features were improved a couple of years ago to show availability and great ease of requests! Our librarians were thrilled with the simplicity. Librarians have the ability to customize their library page to support research and school activities. Easy marc record addition, copy cataloging available for those who are short on time. Wonderful work by a company committed to Open Source community improvement!

Cons

For remote hosting, consider your connectivity bandwidth capacity. Consult with your internet provider to insure adequate bandwidth is available...based upon the number of users, computers, libraries, etc. Consolidation of duplicate marc records in a union catalog is one area which needs attention. This is only an issue with an extremely popular title where there are many different marc records -- and, that is really a cataloging issue, rather than a software issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NL

Nancy L H.

Librarian

### "Using OPALS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 2, 2012

Strong recommendation: low price, excellent support, ever growing features.

Pros

Helpful union catalog; Z39.50; book covers included; ease of use both for professionals and clients.

Cons

No authority lists at this time for LC subject headings, authors, or titles. No local authority lists.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Debra G.

School Library Media Specialist

### "OPALS is a Jewel (Library Automation System)!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 12, 2011

Give it my highest recommendation. All libraries should check out this system. The small size of the company might be an issue for huge districts but they should stil inquire about their services.

Pros

Great customer support. The price is unbeatable. You get so much for the price. Easy to use. Patrons and staff are able to use with ease. Always updating so it keeps up with latest trends.

Cons

Can't think of any negatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gail B.

Coordinator, School Library System

### "OPALS library automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 12, 2011

My overall recommendation is that OPALS is a great alternative to what is presently on the market. It does what it is expected to for a good price. It weaves in a lot of functionality that is important for consortia like a union catalog as well as a host of options for ILL and importing records. Harry is very easy to work with and works very hard to respond to our needs and concerns.

Pros

OPALS is an inexpensive, customizable library automation solution for our schools providing many features that other vendors offer at considerable cost. We have been working with this vendor in this region for four years with very good results. Our librarians are happy with the product and Harry Chan and his team at MediaFlex provide responsive and highly competent support.

Cons

We have been promised a subscription database program for the past couple of years that would allow us to put our vendors into the OPALS system and make the work of maintaining that information much easier. We have had to wait for that development which is frustrating. It is only until all users seem to have a need for something that the features wanted are added.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

John S.

Upper School Librarian

### "OPALS Automation System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 12, 2011

The OPALS library system is a wonderful product that serves our needs quite well. Highly recommended system in terms of ease of use and support.

Pros

This is a great system. We implemented the conversion to OPALS over the late summer and were up and running by the middle of August without any issues. The support has been excellent!

Cons

We have nothing to report in the "Cons" field

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)