# LiveRez Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LiveRez Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/82992/LiveRez --- # LiveRez Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LiveRez ## What is LiveRez? LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals. You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb. ## What is LiveRez used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Top alternative Featured Overall rating Based on 89 user reviews Reviews sentiment Positive 87% Neutral 3% Negative 10% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LiveRez?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.liverez.com&name=LiveRez) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LiveRez 4.4 (89) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (89) Ease Of Use 4.6 (1,524) Value For Money 4.0 (51) Value For Money 4.6 (1,456) Customer Service 4.5 (88) Customer Service 4.7 (1,497) ## LiveRez alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/82992/LiveRez/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 2.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Accounting 2.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. For Vacation Rentals 3.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Designed for vacation rentals Credit Card Processing 2.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit card transactions Guest Communications 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Communicate with guests directly within the system API 2.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases LiveRez 72 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Generate reports to assess the financial performance of an organization Used by property managers Designed for vacation rentals Centralized accounting record which tracks all financial transactions Visualize locations on a map Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Make and manage reservations online Portal for property owners to manage property listings, upload documents, track payments and generate reports Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage site maps showing plots, availability, utilities etc. Create and manage reservations for individual camping sites/plots Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage bookkeeping for client trust accounts Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (51) 3.9 Based on 51 reviews ## Pricing Value for money 4.0 (51) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (51) 4.0 Based on 51 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (88) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (88) 4.5 Based on 88 reviews ## User reviews Overall rating 4.4 Based on 89 reviews Filter by rating 5(68) 4(9) 3(3) 2(2) 1(7) Mentioned topic Sorted by most recent DL Dan L. Idiot who purchased LiveRez Hospitality ### "Save yourself the trouble" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2025 Terrible support. Count on spending hours putting together your case for submission. You cannot report an issue without putting together proof of your issue. They don't resolve issues, but rather close the ticket if you don't respond within a tight timeframe. Difficult when you have multiple tickets open. Spend most of the day managing LiveRez issues.They truly are awful. Pros They were good years ago, but their offering has deteriorated to the point it requires so much management and constant system checks. I don't know if its their poor integrations, but default settings disappear without notice and you find out the hard way. DO NOT GET INVOLVED WITH TH IS COMPANY. Cons Their new product is a shell of the original. Many "partners" have moved back to the legacy system that was about to crumble under the weight of poor design. That says a lot . . . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Stephanie E. Property Manager Real Estate ### "Overpriced and Lacking Support " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 20, 2025 Pros We were very excited during our on boarding at the promise of features. Unfortunately, most features that were promised were not functioning properly. Cons The new Ignite system has many bugs, making day to day operations very difficult. Support is almost nonexistent after onboarding. Switched from [GuestWisely](https://www.capterra.com/p/117297/365villas/) LiveRez Ignite was supposed to be a more robust PMS Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing LiveRez LiveRez had the ability to integrate with our other systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GJ Gail J. Owner Hospitality ### "Good Overall Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2024 I have not had any major problems with liveRez. Pros It is a fairly simple process for making reservations Cons To set things up or change things is difficult to do when you cannot get thru to the help desk quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS LaShonne S. Call Center Manager Hospitality ### "Live Rez Review Call Center" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 9, 2024 My overall experience with Live Rez is good. We work with over 10 PMS in our company and this is one of the easiest to use and naviagate. Pros Live Rez is easy to use. You can load the system however your organization plans to use it. You are able to add home descriptions and any information the agent will need to assist with booking reservations. You can also change setting to fit your company needs. It is user friendly. Cons The least think I like about Live Rez would be locating property addresses. I feel like this can be set up easier. In order to locate property address, you are only able to look for the reservation grid, which means if I have the actual reservation pulled up, I have to leave the reservation and locate the home information. It should be able to be accessed from the reservation screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Magen D. Owner Hospitality ### "Major setback to my business! DON'T DO IT!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 17, 2023 Absolutely terrible. Pros Pros? There are non, there are much better options on the market. Don't waste your time. Cons From the beginning the training, onboarding, and software system itself was nothing short of overwhelming. I would like to start by explaining I am in my mid 30s and would consider myself fairly tech savvy. The software system is undoubtedly older than me, clunky, extremely difficult to navigate, and not user-friendly. The goal of a PMS should be to make your life easier not more challenging. In the 6+ months with LiveRez I never had a live website connection for more than a couple days at a time before it was down again. The channel manager duplicated listings in airbnb causing double bookings. The level if support I received was pathetic from my account manager, I had better luck with the 1-800 support line. The company agrees to their MANY short comings but refuses to take financial responsibility and expects me to pay for several months of invoices (over 2k) for a product I was never able to take a single reservation through. Thank God I was able to run reservations through airbnb and vrbo I have since had to start over from scratch with a new company and a new website. LiveRez set my new business back 6+ and who knows how much financially...I am thankful to be moving on. I hope to save potential other clients the headache that is LiveRez, there are much better options on the market for much cheaper and way better quality! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager Real Estate ### "Not ready for the market " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 28, 2023 The people are pleasant, but I am more interested in a system that works as expected Pros Website is very professionalAuto emailsGreat potential Cons \-Huge learning curve-Lots of bugs-Must export data to make sure things are running smooth with your reservations (for example if a reservation is made online and the cc declines you have to run a report to catch it because it approves the reservation and puts it due on the day after check-in)-Double enter property information to use the work order portion of Live Rez-Only one owner can see statements-The legacy system is not hidden causing confusion for those not using the old system-Help files are outdated-Help files do not show many aspects of the system-You cant change a guest on a reservation-You cant have weekday vs weekend rates-You cant send a quote while setting a hold (we have to manually type the quote when the system has all the information it needs to make a quote)-Esign for waivers doesnt work as a docusign should (no way to tell what is still outstanding)-No way to merge guest so to try to find a reservation you have to go into many guest records to find the one you need-Limited reports-Some reports do not work-Tickets with proven issues left open for months at a time-Community boards left with many unanswered questions.The list goes onI am invested and cannot change systems. I am hoping they start fixing issues instead of adding new features.Do your diligence in the software review of Live Rez. I cannot recommend it, I have spent countless hours trying to prove issues and trying to find workarounds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BO Brian O. Owner Hospitality ### "We feel like partners with Liverez" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 Live Rez always been easy to work with and with the new team it's even easier now. Pros The things I like most about the software is the fact that it is true partnership. They work with us all the time on making improvements and new features. Cons They went through a rough patch wouldn't have it IQ bought them but everything seems to be back on track and going well Reasons for choosing LiveRez Because Liverez felt like a family Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Chelsey P. Owner Hospitality ### "Considering making the switch to LiveRez? I would advise you to RUN away and not look back!" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 2, 2022 I think I've said it well enough in other places, but don't give this company the time of day or your money. Until they completely revamp management, company structure, engineering...basically every piece of their platform and staff, it's a non-functioning dinosaur; an incredibly expensive, non-functioning dinosaur. Save some money, many hours of headaches and exhausted frustration and build your business elsewhere. After many years with LiveRez we are sadly going to have to sever ties. There are no signs that it's returning to any shell of it's former self, and I'm done lighting money on fire to work harder and harder with poorer results. Pros Many years ago, LiveRez was a wonderful product. Reservations, guest communications, and support all flowed seamlessly. Nowadays, it's a shell of what it once was. Overall most of the features are still there, but the innovation and support are gone, which makes it an outdated, clunky, and drowning software platform. I like what LiveRez once was. Then it was bought out and the pricing doubled while the innovation, support, product quality, and management went down the toilet. There's a reason everyone who used to work for the company has left. It's expensive trash at this point, and I wouldn't recommend it to anyone. Glitter on a poorly built house of toothpicks is about what I would equate LiveRez to at the current moment. Cons Support, engineering, and tech are some of the worst I have ever experienced. Most recently we have been waiting a month for major issues with our email system to be resolved. I am having to manually send out every single email to every single guest at all of our properties in the meantime. That amounts to thousands of emails and hundreds of wasted hours. Their API integration is horrendous, with again, no support and outdated features. All of our properties were taken offline on VRBO for almost two weeks while VRBO waited for support from LiveRez to integrate, and guess what, LiveRez doesn't have ANYONE who supports the integration on their team. We finally had to give up and break off the integration after losing bookings for almost two weeks! Support is an absolute joke. Be prepared to have a ticket opened and perhaps responded to days or weeks later. No one checks the threads on tickets, so different people will reach out without being informed of the issue at hand or what has been done to improve it. LiveRez will dazzle you with all of the features they offer, and then they will nickel and dime you to add any of those features onto your system. At a base rate, I already pay more to LiveRez than any other software out there would cost me, and I have bare bones features. Do you like digital signatures and automated guest contracts? Extra $. Do you like accounting features? Extra $. Do you like integration? Extra $. Integrated Door locks, $ ...RUN AWAY! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2022 Chelsey, I wanted to submit a reply to you here, but do know you've been in touch with our General Manager and the issues have been resolved, or are actively being worked through as of several weeks ago. I'm so sorry to hear about your frustrations. We want your experience with us to be a positive one, and I can't imagine how frustrating it must have been while we worked on a resolve for you. In thinking about how deeply we care about our partners and their experiences, I want to find out if the technical challenges you encountered have been resolved, as in checking with our team, it does sound like they've been in very regular communication with you for the past several months to work through the anomalies you've experienced. I do hope the complications have been resolved to your liking and your review is updated to reflect this, many thanks, Chelsey! I'll personally keep sending folks your way as your beautiful portfolio makes me miss the beach! TQ Teri Q. Owner/ Manager Hospitality ### "Professionalism working for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 18, 2022 Overall, the experience has been good. Pros Professional Educational Modules. I like the professional look for the website and look forward to promoting it. Cons The process was fairly thorough, although many of the features were not integrating properly upon 'Go Live'. It has taken quite a bit of 'doing' to get everything working properly. Was a bit frustrating, but we are getting there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2022 Teri, Thank you so much for your feedback! We love hearing about your professional-looking, LiveRez-built website and hope it gives you the opportunity to take your business to new heights! We are glad you are persisting through the thorough training and know getting through it will be worth it when all those pieces come together. Welcome to the LiveRez family, and thank you for the Capterra review! KT Kristi T. Guest Experience Real Estate ### "Luxekey" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 30, 2021 It is still early in the game, we are still working through the hiccups Pros The accounting options. The system we were using, just wasn't delivering the financial reports needed. Cons Livetrust. For our team that doesn't have an accounting background, it is a lot to digest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 18, 2022 Kristi - Thank you so much for your great review - we love working with the LuxeKey team! We are thrilled to hear you are happy with our software. We definitely agree that LiveTrust is a very robust tool. Bookkeepers and accountants have come to love it especially as it is included as part of our system! We are certain you will come to rely on it as much as they do as you get onboarded. We are excited to watch you grow and are grateful you chose LiveRez to be part of your success. Thank you! - Team LiveRez [View all Reviews](https://www.capterra.com/p/82992/LiveRez/reviews/) Popular comparisons [Hostaway vs LiveRez](https://www.capterra.com/compare/82992-152433/LiveRez-vs-Hostaway) [Lodgify vs LiveRez](https://www.capterra.com/compare/82992-131924/LiveRez-vs-Lodgify)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)