# Page 3 | LiveRez Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is LiveRez the right Vacation Rental solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82992/LiveRez/reviews --- LiveRez 4.4 (89) [View alternatives](https://www.capterra.com/p/82992/LiveRez/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of LiveRez ## Showing most helpful reviews Showing 51-75 of 89 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NK Nancy K. Founder, owner, President and CEO Used the software for: ### "Committed to their Customers" January 21, 2014 4.0 Purchasing software is a huge decision! When you change software there is an initial painful period of feeling like you don't know what your doing but LiveRez is pretty user-friendly and since my 20-30 year old agents seem to have caught on much faster than I did, I'd say that anyone can learn it well in about two weeks. They do have good help videos online as well as online training, and now, I see, even in-person training. The hardest part was getting it set up to work with Quickbooks but Sharon worked diligently with our bookkeeper until it was all running smoothly and she understood the process. They still hold your hand after the wedding. Occasionally, I have something that I can't figure out how to do, like turn a property over from an owner who sold to the new owner that purchased that property, and bookings needs to be split up mid-month. The support team at LiveRez is always available during working hours to answer my questions and walk me through how to do it. My business has doubled in size since I signed on with them, in no small part due to their software and the great user-friendly website that we built together. I especially like that they always try to stay on the cutting edge to provide us with the best in security features and new bells and whistles to make our job easier. They encourage us to let them know what we need to do our job more efficiently and they follow up on the suggestions. I also like that they are very involved with VRMA and help sponsor all the Vacation Rental Management Seminars. I truly feel they are committed to the betterment of our profession and I admire that! Review Source dK dana K. President Hospitality Used the software for: 2+ years ### "Best Move We Ever Made!" August 26, 2020 5.0 Pros Intregation process was easy. Ease of daily use and functionality. Always there to help. Cons Nothing comes to mind at the moment. They have always worked through any problems we were having. Review Source EC Ellen C. Owner/Vacation Rental Manager Used the software for: ### "LiveRez helps us to be the company we want to be!" March 17, 2014 5.0 We have been partners with LiveRez since 2011 and we think it is the best decision we have made in the last 3 years, in moving our vacation rental company forward. We are a small company managing about 40 properties in a very short season. By using LiveRez, we are able to manage our company with only one full time person and one part time person. The automation in reservation emails, confirmations, driving directions, check in, check out, balance due, etc. is quite simply fantastic. The CRM feature is outstanding. The customer service and technical support are another reason we chose to be partners with LiveRez. There is always a place online to find the answer to my questions and if I need a live person to talk to or email, the response is quick and so helpful. Ongoing training is constantly being updated by LiveRez. My challenge is to keep up with all the upgrades and improvements that they continue to make on their system. Often I will think of an improvement and before I can even suggest it, they invent it! As a company, we look professional, guests love the look and feel of the website and it is so easy to use. Not only for our guests but for me the property manger and our reservation person. I would recommend LiveRez to anybody in the vacation rental business. Well done LiveRez! Review Source SR Steve R. Owner Hospitality Used the software for: 2+ years ### "Wouldn't change companies!" April 7, 2017 5.0 LiveRez has been fantastic! We looked at several companies and none offered the platform that LiveRez has. Our sales have skyrocketed due to the website and ease of online booking. Whenever there is any problem (which is rare) , it is addressed quickly so that our company can get back to business! Wouldn't switch from LiveRez for anything! Pros Extremely easy to use and the support team is top notch! Cons No cons Review Source jH jordan H. Manager Used the software for: 1-2 years ### "Used for condo hotel. Version I had did not have any check in/out or housekeeping function" July 20, 2018 2.0 Pros I liked the layout of the program as well as the note system. It just did not have enough functions to be useful in our operations Cons No check in or check out function, no housekeeping status function. both of those things are basic essentials when running reservation software. Review Source BS Bethany S. Used the software for: ### "Okay software, but not awesome" February 1, 2017 4.0 We used Liverez for a while for managing our reservations and vacation rentals website, but ultimately switched to using a combination of MyVR and Escapia. Liverez just didn't have the wealth of features that we needed to manage our growing inventory and increasing number of reservations and the website options through Liverez were not as attractive and easy to use as we would have hoped. MyVr has better, easier, and more attractive website options, and Escapia, though it has flaws, has ultimately given us more of the reservation and accounting features that we wanted. Review Source Response from LiveRez February 15, 2017 Hi Bethany, Thanks for the feedback. I just wanted to let you know that we've made strides in a number of these areas since you last used LiveRez back in 2014. We've built our own trust accounting system, came out with our responsive websites, added automated e-Signatures, and also expanded the functionality of the reservation system. We also added a full integration with Airbnb and made it easier for our partners to sync their availability with other listing sites. And, we have a number of exciting new features we plan to release this year, as well, including a guest experience portal/app (in beta) and a new work order system / app (in development). I'd love to show you all the new features we've developed since you moved on. If you're interested in taking a second look, just give me a call at (208) 639-6108 or shoot me an email at r.holderness@LiveRez.com. Rob Holderness Director of Marketing ND Nick D. Property Manager Used the software for: 1-2 years ### "Overall a great experience from software usage to the support on the other end. Winning combination." June 12, 2018 5.0 Pros It has great functionality and easy to use. It offers complete solution to vacation rentals and offers many features. The support on the other end has been awesome. Special thanks to the team for helping us transition from a different platform smoothly. 5 stars. Cons Overall, there is nothing I dislike. If there is one thing I can add, it would be to allow more customization on the owner's portal so owners can also run some of their own customized reports. Review Source AD Alex D. director Real Estate Used the software for: 6-12 months ### "Outstanding Leadership not just the Best Software!" April 17, 2017 5.0 At Liverez, everyone understands the value of understanding clients and their needs! We were silently begging to find the right software, but not just software, we needed to find our North Star in terms of technology and we found the leading company in the Vacation Rental industry. We have been very satisfied with the service and would highly recommend it! Liverez understands the value of educating clients in order to see profits soar! Pros continuing education is the best asset of this company Cons Currency Conversion- we have client from all around the world expecting to see prices in their own currency Review Source CB Carol B. Broker in Charge Used the software for: ### "Couldnt be happier with my choice to become a LiveRez member" July 18, 2014 5.0 This is my 3rd year with LiveRez. I was the dinosaur that still kept handwritten books and an excel spread sheet. Have owned my small vacation property management company for 25 years. They made it easy for me to convert and I have never been techno-savy. Each problem I encountered was addressed and "Egor" and I are getting along just fine now. I have a manual that I can refer to and if I can not figure it out, I get immediate response from support. They have been very patient with my learning a new trick being an old dog. It has eliminated the human error factor. End of month statements are my favorite. I can close the month and have my owners checks in the mail in half a days work and know that they are accurate. I only have about 25 vacation properties and 5 long term and the amount that I pay per month is very fair as far as I am concerned. I thought I would miss the personal contact with my renters that I have always enjoyed when they called to make their reservations but the ease of on line booking has become a great feature. I still am able to stay in contact and keep those personal relationships alive. I have a large repeat business and some still just want to make their reservations with me by phone. It works! Review Source FG Flint G. Founder/Owner Real Estate Used the software for: Less than 6 months ### "Great concept but not a fit" August 29, 2019 4.0 If LiveRez and Buildium could merge together to create a software to hand large scale management of vacation rentals or short term rentals, then I would be in heaven! LiveRez is so close but is to clunky and can fail at times with it's accounting features. NOT GOOD. Pros \- Best selling point for this software is the accounting features that most do not. Especially keeping track of funds within the trust account. - Channel management for posting listings is good. Cons \- Forces you to buy the website even though we have an in house setup. - Wish they allowed us to just buy the software for management. Review Source LM Lauren M. Owner/Rental Agent Leisure, Travel & Tourism Used the software for: Less than 6 months ### "So thankful that we made the switch to LiveRez!" March 5, 2021 5.0 We worked with \[SENSITIVE CONTENT HIDDEN\] and she was absolutely wonderful, always so positive and patient with us as we went through implementation. Pros LiveRez offers so many features and one of the best parts is their team who helps you set up your company with the software to make sure your are going to succeed! Cons The software is complex with a lot to learn but this is also what makes LiveRez an amazing software. It is all in 1. This is why they offer such a supportive implementation process to give you the time needed to learn it all. Review Source DH Dawn H. owner Used the software for: ### "Lovin' Liverez!" June 19, 2012 5.0 I definitely recommend this product to vacation rental property managers! Pros It has been a pleasure working with Liverez for over 4 years. They offer a quality product that they continuously upgrade. Customer support is quick and efficient. Liverez has improved the efficiency of my business and provided my company with tools that I could not work without. My favorite features are online reservations, live availability calendars, web based system that I can access from anywhere, detailed reports, quickbooks integration, and the ease of updating my website. I believe that Liverez plays a big part in the success of my company. Cons The main thing that I feel could improve with the Liverez system is the maintenance and housekeeping scheduling system. I use a different system for these things, but I don't feel like it detracts from the other things that I like so much about Liverez. Review Source MW Mark W. Marketing Director Used the software for: ### "Unsure where to start - seriously" November 3, 2015 5.0 Liverez from day one transformed our business. Every step of the way every person on their team changed our lives. From transitioning to a new website, to a new CRM, to integration with quickbooks accounting, to completely automating our entire business from start to finish. And when we went with Pointe Central electronic locks remotely accessible, it allowed us to grow to new markets, not to mention the improved guest experience. No keys - yes please! Finally a 21st century resolution. You wouldn't believe how lean our staff is as a result. We've never been more profitable, we've never seen more online bookings. What once was skepticism has been completely turned into fandom. They've made us efficient. They've changed our lives through streamlined processes using a team of great people and a community of partners for daily feedback to polish out every aspect of vacation rentals. We are so grateful to Liverez. Sometimes we have to bang our heads against a concrete wall to make sure we aren't living a dream - that's the impact LR has had on our business. Feel free to call us to discuss all your concerns. Review Source ZK Zwanet K. Owner property management company Real Estate Used the software for: Less than 6 months ### "All inclusive package for property management, reservation system and website management" April 19, 2018 5.0 Central system for reservations, customer database and website management Pros How the system is accessible to the reservation grid, costumer database but also the website design items. I love the fact that it syncs with AirBnB and that other calendars are importable too we've had issues finding software that was customized for property management companies, that work with various home owners. We found it. Cons It is too elaborate for what we need, so it's easy to lose the overview in the beginning and it all seems very detailed. But you don't have to use all features and you will find your way and use what is applicable. Review Source EM Emily M. Owner/Property Manager Used the software for: 6-12 months ### "ALWAYS THE BEST!" June 12, 2018 5.0 Pros I love how easy it is to use! Their representative is always such a big help when I need it, So those two together, I couldn't ask for anything more! Cons Which I knew it better! Still going through videos! Plus I wish I could go to the conference all the time!! Review Source LR Lizzy R. Reservationist Used the software for: ### "Experience with LiveRez was awesome!" March 24, 2015 5.0 I was really scared at first to changing over to a different software but once I started working with it I realized how easy and freaking AWESOME it is! So many things we were doing where we had to had 3-4 different systems to get through our month end process and cleaning schedules, this software had it all in one. We went up for training recently in Boise at their headquarters and I was blown away at how utterly wonderful and accommodating the staff there was. I had an "oops" (shhhh...) on a reservation and they were right there (literally) to jump on and walk me through things. I would totally recommend anyone out there looking to make their property management system run more smoothly and effectively to go with LiveRez. They make everything with your company personal and go that extra 100 miles to answer questions or help you out with ANYTHING. They are just great! :)) I could think of 300 other positive things to go on about but I am not sure how much room this review will let me have. Review Source CA Cindi A. Owner Used the software for: ### "A great company that provides exceptional customer service" February 12, 2015 5.0 This company offers exceptional customer service. I have absolutely no complaints about the people on the phone, or the ones that answer the emails. They are quick, patient, kind, and funny! My 4 star review of Ease of Use is that the system can be a tad tricky. However, we were thrown into the system from start to finish and in the peak season no less, so we had a pretty steep learning curve, but I do believe that was more our fault than anything LR could have done differently. I would suggest (as did they) that you watch the webinars, do the training, etc., at a time that isn't high stress. All the tools were there for us, but we just flat didn't have time, we had to get up and running, as in yesterday! HA! I thoroughly enjoy my adventures with these people and this company. I wouldn't hesitate to do business with them and feel that they are always striving to become better and are always making sure that I am along for that ride. Review Source DJ Danielle J. Owner Used the software for: ### "Best Vacation Rental Software Out There!!!!!!!" January 16, 2015 5.0 I started my vacation rental property management company about 4 years ago and really did my homework when shopping for who I was going to use for reservation software. After calling around and having many conversations with various companies, I kept coming back to Liverez as there software seemed to be so user friendly and the fact that they are dedicated to support in case you need help was a huge selling point to me. The process of becoming a partner, was seamless and they are always there for me when I need them. Liverez has and always will exceed my expectations! The system is easy to use, functional and makes my job as a property manager easy. My overall comment about Liverez software is, I couldn't be happier!!! Review Source JB Jeremy B. Owner/Partner Used the software for: ### "More than just the Best Vacation Rental Reservation System!" September 10, 2013 5.0 In 2003 we started out as a Home Watch company for vacation home owners in beautiful North Idaho. When we decided to start also renting vacation homes sometime in 2009 we researched and interviewed a huge list of website designers and reservation system providers. After over 1 year of research LiveRez.com hands down was our best choice and offered every thing we needed...and more! We joined LiveRez in early 2010 and had I known how helpful and professional LiveRez would be in the beginning and now 3-1/2 years later I would have partnered with them much sooner! I also would like to add that LiveRez is constantly improving and I am very happy with how they handle improvements and upgrades. Thank you LiveRez! Review Source VS Vicki S. Owner Used the software for: ### "Happy Customer" September 6, 2012 5.0 Overall we are very happy! It was well worth the switch over and the mobile site is only an added bonus! We saw results immediately. We also use the SEO program which has increased our exposure and our rentals as well. Thanks Live Rez for a great product. Pros They build a great web site, we also have a mobile web site that is great! The cost is less than what we were paying with our previous company. The customer service is fantastic. They work with us when we have system change needs. Cons There are a few features I wish LR had. Hopefully they will work on them. Review Source CM Chris M. VP of Business Development Used the software for: ### "Great tool for success" May 9, 2012 5.0 If you are a vacation rental manager, I highly recommend using LiveRez over the competing software. I've been through the worst and now I am happy to say that we are very proud to use the best. Pros \- Easily updated content and SEO characteristics. - Robust reporting allowing for highly detailed revenue projections and forecasting - beautiful layout designed to increase conversion of web bookings Cons If I had a con, I would report it to the LiveRez Partner Success team and they would do their best to resolve the issue as fast as possible. Review Source MT M T. CEO Used the software for: ### "The Leader" April 25, 2012 5.0 Making a switch for the back office is tough but the rewards have been worth it for us. I would switch again in a heart beat. Pros Accelerated Sales / Easy To Update / Amazing Support Cons It doesn't fold my laundry / but aside from that it does everything a booking system can or "should" do in my mind. I gave it less than five stars as when I implemented 6 years ago a different staff was on board / the current staff is awesome and I expect implementing again it would be five stars without waiver. Review Source JP Joan P. President Used the software for: ### "Stellar Company" January 12, 2015 5.0 Pyramid Peak Properties with almost 90 properties now has been with LiveRez since 2009 without any glitches what-so-ever. This company clearly produces software the customer, owner and property manager find straight forward and easy to use. Throughout every step of their innovative advancement LiveRez takes the time to make sure their product works and is what the client demands. There is really nothing I can say bad about this company as their personal service will handle any problems or education needs that may arise. Being a partner with LiveRez has put me at the top of my competition. Review Source TJ Tina J. President Used the software for: ### "LiveRez was an excellent choice! " January 13, 2015 5.0 Our management company spent two years researching new vacation management software and finally decided on LiveRez in April. We transitioned to LiveRez in the busiest time of the year. LiveRez provided extraordinary support through the transition and made the implementation so easy. We LOVE our new website and we are much more productive now that we have LiveRez. Additionally, whenever we have a question and call LiveRez, we always get a quick response. We are completely happy with our decision to go with LiveRez and only regret not making the decision sooner! Review Source MM Maurice M. President Used the software for: ### "How my business grew thanks to LIVE REZ" March 7, 2014 5.0 As a seasoned businessman and previous owner of a software company, switching my operations to LIVE REZ was one of the best decisions I've made. They not only created a robust site but they became our partners in SUCCESS! Each person that represents Live Rez is knowledgeable, kind, and truly interested in building our business. The owner, Tracy Lotz, is truly a leader. He guides this company surrounding himself with people that make him look good. We are thankful to be a Live Rez partner and highly recommend them to anyone in the vacation rental business. Review Source Similar Products Featured