# iWorQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iWorQ Software - reviews, pricing plans, popular comparisons to other Public Works products and more. Source: https://www.capterra.com/p/83009/iWorQ-Work-Management --- # iWorQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iWorQ ## What is iWorQ? Cloud-based application for tracking employees, equipment, projects, and activities for public works and community development. Features include work, asset, stormwater and fleet management, code enforcement, and permit and license management. iWorQ's applications allow agencies to create and schedule work, build custom work templates, print management reports, and create custom reports. ## What is iWorQ used for? [Public Works](https://www.capterra.com/public-works-software/)[Permit](https://www.capterra.com/permit-software/)[Municipal](https://www.capterra.com/municipal-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iWorQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.iworq.com&name=iWorQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iWorQ 4.1 (9) VS. [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting Price Contact vendor Starting Price $1500 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (9) Ease Of Use 4.8 (57) Value For Money 4.4 (5) Value For Money 4.5 (39) Customer Service 4.4 (7) Customer Service 4.8 (46) ## iWorQ alternatives [4.4 (22)](https://www.capterra.com/p/148299/CityReporter/reviews/) Starting price Contact vendor for pricing [3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/) Starting price Contact vendor for pricing [4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month [4.6 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/) Starting price $65.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/83009/iWorQ-Work-Management/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Code Enforcement 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ensure all properties are adhering to government and legal codes Compliance Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Document Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Inspection Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Mobile Access 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting & Statistics 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns iWorQ 57 features Manage the process of evaluating documents or requests submitted for approval Manage adding fixed assets to proposed budgets Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. Approval issued by the government that allows individuals or companies to start a business Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track the status of assets and whether they're checked in or out Ensure all properties are adhering to government and legal codes Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Plan when and how to dispose of outdated or decommissioned assets Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Manage procedures that ensure organizational equipment remains in working condition Manage the maintenance of building facilities Track collected or paid charges for services performed or access granted Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Management of commercial motor vehicles for work-related purposes Integration with geographic information systems System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automates core HR functions such as talent management, employee evaluation and learning management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Manage license files and packages purchased in a centralized repository Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Accept, record, and reconcile financial transactions Issuance of valid permits to initiate projects or tasks Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Scheme and regulate the construction, modification, or use of land Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Generate quotes or estimates for customers Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of planning, scheduling and executing the optimal and effective use of human capital across projects Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Create, manage and track all task activities and progression Real-time vehicle tracking for monitoring location, route, speed, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (8) 4.3 Based on 8 reviews ## Pricing Value for money 4.4 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (5) 4.4 Based on 5 reviews ## Integrations [ Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(3) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Joseph I. Inspector Government Administration ### "A good value for the cost" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 20, 2024 Pros iWorq has an interface that is easy to learn, and can be customized for most organizations and processes. With just a little training, most employees will become capable of using all the important features. Cons iWorq does not make it easy to reach a larger goal in improving efficiency or delivering quality results. It keeps up on day-to-day tasks, but doesn't facilitate making process improvements. Switched from [Citizenserve](https://www.capterra.com/p/68148/CitizenServe/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Ken M. Director of Water Utilities Civil Engineering ### "Read the contract carefully!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 1, 2023 In addition, to payment for services not rendered, later as we were migrating to the off-site service, we were having issues with our iWorQ backup file. It was a .bak file and we couldn’t find a way to get our data out of it. We reached out to iWorQ for technical help with this. We were told that we did not have a year of service but were instead terminated as an iWorQ customer. This request was then followed by another abusive phone call from \[sensitive content hidden\] to me and instructions to leave them alone. Again, my concerns were not with the software but rather the leadership of this company. Clearly when it was apparent that we were no longer a viable customer, the need for civil discourse was gone. I feel that their contract was sneaky and predatory aimed at maximizing revenue. Lastly and ironically, we have been barraged by their sales staff trying to sign us up for new sales. Multiple people in the organization have been called by inside sales staff trying to sell us iWorQ software. I don’t know if this is corporate incompetence or harassment. Remember, the front-line service from a company is primarily the workers in the trenches, but it is also strongly impacted by executive personalities. There are many companies that provide this service. If the town looks for this again in the future, we will not be looking at iWorQ. Pros Our concerns were not with the software itself. I think that performed as it was supposed to. The concerns rather fall with the corporate governance and processes. Cons When I became aware of the software as a new Water Utilities Director, the Town was primarily using iWorQ for tracking our backflow program. The other public works modules were not being utilized. We decided to off-site the backflow program, and therefore did not have a need the iWorQ software suite any longer. We didn’t budget further for the software and let our current license lapse. We were then contacted rigorously by iWorQ for full payment of the next years license fee that cumulated with a strongly worded e-mail by the \[sensitive content hidden\]. I contacted \[sensitive content hidden\] by phone to see if we could work out a compromise that included a prorated payment for the months in 2022 past the anniversary date. He was not interested in compromise. He just quoted the contract which had a requirement of a notice of 3 months prior to the anniversary date if we intended to cancel the software. The late fee if you missed that 3 month window was a full year of software fees. I indicated that I didn’t think that was reasonable and he became very abusive to me on the phone calling me and the Town a joke and other unnecessary slurs. I ended that phone call promptly. I also authorized the Town to pay the AP which was a full year of this software suite. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User agent Hospitality ### "iWork Imazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2021 Overall my experience has been great Pros Free, comes with all apple products and compatible on microsoft Cons I wish there were more modifiers to the software Switched from [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) Switched to apple products Alternatives considered [LibreOffice](https://www.capterra.com/p/158981/LibreOffice/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kuyler T. Environmental/GIS Specialist Government Administration ### "Good as a standalone system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 24, 2020 Pros Intuitive to use and very customizeable. Cons It doesn't integrate with many other software platforms or email systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Paula R. Secretary Utilities ### "iWorq you work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 30, 2019 I used to work daily entering work that had been completed. Now it’s infrequent but still Using the system. I think it’s a worthwhile and trusted source for the purpose it holds. Pros Great way to house records and be able to attain past notes in Jobs that were done. EAsy way to allocate costs also. Cons Not very user friendly. Takes a while to train in and get comfortable using. It’s a bit tedious with all the fill in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nemin H. Engineer Civil Engineering ### "All inclusive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 18, 2018 Pros Very simple, insightful and very functional tables. The database is perfectly linked to the graphical viewer and the map. Cons With the use so far, I have not noticed any negative side of this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Paul B. Engineer ### "User friendly interface, and very useful for public works department." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 10, 2018 Pros Very simple and clear layout, which allows user to customize their own view and features. Reports are easily setup and repeatable to generate. Cons When running reports, you have to select start and end dates separately as the start date you select, automatically becomes the end date, which you then have to re-input the correct end date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT ANGELEANA T. SR. CODE COMPLIANCE OFFICER Civic & Social Organization ### "iWorQ is user friendly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2017 iWorQ allowed our department to be come completely paperless as far as violation notices, citations, etc. Pros What I liked most about iWorQ is it allowed our department to be completely paperless, if you had any questions or needed assistance with anything there is someone always willing to assist and the best thing I like about iWorQ is the program is user friendly. Cons I could not find anything wrong with iWorQ. I think the program is perfect with the exception of one thing. iWorQ does not notify an inspector when it is time for re-inspections. You have to track re-inspections on your own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dawn M. DPW Clerk ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 17, 2014 Have had no problems using this software. The resident complaints component has gone very well also. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/83009/iWorQ-Work-Management/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)