# Prolis Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Prolis Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more.

Source: https://www.capterra.com/p/83233/Prolis

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# 

 Prolis Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Prolis

## What is Prolis?

Prolis has harnessed over 20 years of laboratory knowledge to create our laboratory information system (LIS). Physicians and laboratory informaticians designed our system to enhance the clinical laboratory. As a cloud-hosted LIS, Prolis can be quickly deployed in your laboratory. Our LIS gives you insight into advanced laboratory data analytics, data integrity, connectivity with equipment, and powerful reporting.

## What is Prolis used for?

[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prolis

4.4 (19)

VS.

[4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/)

Starting Price

Contact vendor

Starting Price

$2000

One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (19)

Ease Of Use

4.3 (32)

Value For Money

4.7 (12)

Value For Money

4.1 (20)

Customer Service

4.7 (19)

Customer Service

4.3 (32)

## Prolis alternatives

Highest Rated

[4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting price

$900.00

Per User, Per Month

[4.2 (11)](https://www.capterra.com/p/130788/Apex-LIS/reviews/)

Starting price

$1500.00

Per User, Per Month

[4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/)

Starting price

$180.00

Per User, Per Month

[4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/)

Starting price

$5000.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lab Instruments Integration

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Lab Order Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Submit and track requests for laboratory tests

Reporting/Analytics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Workflow Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Audit Trail

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Claims Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Prolis 37 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Schedule the calibration of instrumentation and maintenance requirements

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Private online space that lets businesses securely share documents and provide information access to clients

Track and report regulatory data to either internal management or external stakeholders

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Graphical representation of data

Transfer of data from one computer system to another

Digitally sign online documents

Create and securely store digital patient records

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Submit and track requests for laboratory tests

Manage and track customer orders for goods, investments, or any other purchases

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Ensure that quality requirements and standards are met across production processes

Track and manage all activities and tasks necessary to maintain a desired level of quality

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Manage and track the state, location and condition of materials collected for examination

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Manage, track, and examine the material collected from individual patients

Predetermined group of medical tests that help diagnose a condition

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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Features

4.4 (14)

4.4

Based on 14 reviews

## Pricing

Value for money

4.7 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (12)

4.7

Based on 12 reviews

## Integrations

[

AdvancedMD for Mental Health](https://www.capterra.com/p/183961/AdvancedMD-for-Mental-Health/)

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (19)

4.7

Based on 19 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(11)

4(5)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LN

Linda N.

Laboratory account analyst

Biotechnology

### "Simple Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 8, 2023

As an LIS system, it works as intendded. My overall experience with ProLIS is good.

Pros

The product is easy to use and follow, and the tech support is always helpful when needed.

Cons

The portal for the provider isn't as user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Adnan B.

Director IT

Health, Wellness and Fitness

### "Review by Adnan Bhatti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2023

lis

Pros

prolis is an excellent software and I don't think there is anything i dislike. I like almost all features bu tthe best one is its Reporting

Cons

prolis is an excellent software and I don't think there is anything i dislike

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FZ

Frank Z.

CEO

Medical Practice

### "Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 26, 2023

Good

Pros

Communication is direct, constructive, and helpful

Cons

The cost is expensive for a small business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Eric Martin T.

I.T Administrator

Hospital & Health Care

### "My Personal Opinion"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2023

We have a lot of things that needs to be intergrated like the medical machines that we currently have. Prolis is finding solution to have it connected. I rate my experience with prolis as excellent, compare to other lIS vendors that I deal with.

Pros

I like prolis because of my ability to managed things from the systems itself, simplicity and convenient to use. The support personnel are very friendly and just like a family to talk to. Bring up any issue and they will find solutions and on the go.

Cons

The desktop apps, as it was a little bit obolete for todays technology. Would like to see it on a web based format with addes feature that others don't have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Brittany J.

Laboratory Supervisor

Medical Practice

### "Efficient and Easy to Use LIMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 17, 2019

Pros

I like the ease of use, the report layout, the quality of the LJ plots, and the ease of reviewing data.

Cons

1). It would be nice to see the QC comments we enter while reviewing on the LJ plots or tabular data. That way we can easily identify and have recorded comments on which QC's were out of range while reviewing data. 2). Having the option to manually change whether or not a result is consistent, like a drop down box would be good for patients who are consistent due to the metabolite being present without the parent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2019

Dear Reviewer, Thanking and appreciating your for your trust on Prolis, we have recorded your suggestion about the commenting capability while reviewing the QC results. The solution will be provided in the upcoming update of Aug-Sep 2019. For adding the user capability to modify the Prolis determination of consistent / inconsistent, is strong candidate of my discussion with you, to be considered. Kindly contact me per your availability, to proceed.

LY

Le Y.

Lab Supervisor

Hospital & Health Care

### "Review for Prolis"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 7, 2019

Overall the software gets the job done. And the technical support group will help us modify the software according to our lab's special needs.

Pros

This software has all the functions we need as a clinical testing lab, from accessioning to reporting and quality control.

Cons

User interface could use some attention. Sometimes the functions are available, but I would have to call their customer support to find out how to utilize them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Araba A.

Technical supervisor

Medical Practice

### "Great Technical Support"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 7, 2019

Prolis, as a start up LIS is great. I like the technician a lot, he listens, work with you for as much as you need. He tries to understands your need and tries to get the software developers to produce what you need. Overall, technician makes prolis great. Keep the good work!

Pros

The ability to customize what you need .

Cons

Some needed items takes them a little long time to accomplish

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Marci R.

Operations Manager

Hospital & Health Care

### "Prolis "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 7, 2019

Pros

LIS and billing interface. Capturing readiness of billable lab samples is a flawless feature.

Cons

Billing and Collections function features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2019

Currently, the 'Billing Exception Rules' are being enhanced and employed that will make Prolis billing, customizable to an advance level. Next Prolis enhancement in line, is the development of 'Payment & Collection' Dashboard that will enable labs to track, follow up and the resolution of the unpaid claims.

AM

Angela M.

Lab Analyst

Pharmaceuticals

### "Prolis Toxicology Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2018

Overall, I am satisfied with having Prolis for the needs of the lab.

Pros

I really liked that Prolis was able to incorporate billing and automatic faxing Final reports. This saved our lab plenty of paper and time based on the previous software used.

Cons

What I liked least about Prolis was the turn-around time on an issue or suggestion that needed to be addressed. However,all issues & suggestions did get addressed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

naseema a.

lab admin

Accounting

### "prolis"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2018

very good

Pros

it is easy to be used costumer service is good

Cons

nothing to be honest it is easy practical

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/83233/Prolis/reviews/)

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