Who Uses This Software?

ProjectManager.com is the perfect tool for managers and their teams in all industries, from IT to marketing to manufacturing. No project is too big or too small for our easy-to-use online platform.


Average Ratings

241 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ProjectManager.com
  • www.projectmanager.com/
  • Founded 2008
  • United States

About ProjectManager.com

Award-winning ProjectManager.com features powerful online project management, time-tracking and collaboration tools for managers and their teams. With real-time visibility, managers can ensure that their projects and their teams are always on track. Plus, team members love the ability to update their timesheets and tasks anytime, anywhere. Its easy to see why teams in over 100 countries, like NASA, Ralph Lauren, Volvo and Brookstone, rely on ProjectManager.com.


ProjectManager.com Features

  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Capacity Management
  • Data Visualization
  • Demand Forecasting
  • Drag & Drop
  • Employee Scheduling
  • Filtered Search
  • Resource Allocation
  • Skills Tracking
  • Utilization Management

ProjectManager.com Reviews Recently Reviewed!


PMO Director

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: ProjectManager.com or PM.com as we call it is very easy to use, we were able to get up and running in a very short amount of time. We have approximately 300 projects that we are managing and about 70 resources. Before PM.com we managed our projects in one system our resources in another system and our reporting from yet another system. We have been able to consolidate systems and are able to more efficiently track our projects, backlog, risks and issues. The Workload board showing the resources availability allows us to see who is available at a glance. PM.com is opened on my computer every day all day, I could NOT do my job without it. The support team and the product team are great to work with, they have a place to put in suggestions for new features and I am happy to say they have added several of my suggestions. I would recommend this to anyone who is looking for a new system to handle their Portfolio and Project Management offices.

Cons: There are a few features that do not work as well as I would like but I am hoping they will be updated in the near future. One area is the linking of tasks and easily being able to see the effects on the plan. MS Project does a great job of highlighting the changes. Some of the reports could use some additional filters but they have been adding to that. Overall the Pros far outweigh any of the Cons.

Vendor Response

by ProjectManager.com on June 20, 2018

Hi Jean, Thanks so much for the glowing recommendation! I¿m happy you find ProjectManager.com so helpful. I¿ve passed your notes about task linking to the product team, they appreciate the feedback. Michael, Customer Support

Great SaaS project management solution

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project management. The product promises to have all the features of Microsoft Project and it delivers on that.

One of the big draw cards for us was the online Gantt chart and having tried a variety of other solutions in the past, PM.com's implementation sticks out regarding performance and ease of use. It's very robust and also allows the import of existing data from Office.

Another really useful feature is the built-in reporting and in particular when dealing with larger teams, the ability to do time sheets and workload inspection/management. The latter gives you a quite comprehensive overview of what's going on in your team and if there is any availability for assigning work to members of the team.

The different pricing plan options cater really well for different feature requirements and team sizes and we feel we're getting very good value out of using the service - in particular when comparing it against the "clumsiness" of using isolated desktop products as an alternative and having to share MS Project documents around.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Kai, Thank you for the kind words! We¿ve added tons of new features in our software that sounds like it's helping your team. We try to make our product powerful and easy to use, while avoiding the clumsiness you might see in other tools.

Good for light project management and time tracking for a small team

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to create a fairly detailed project plan including budget and dates that are nicely mapped out in a Gantt chart. It works great for straightforward projects with a succinct task list and allows for the team to track their time to see a report on the budget for the project and the financial aspect of completing the project. I like the updated interface as well - it took a little bit to get used to, but didn't take too long.

Cons: I find the reporting to be a bit challenging. I would like to see reports that are a bit more flexible and can filter in and out certain criteria. This product isn't great to manage really long projects or challenging projects with lots of iterations. If you have a project that is iterative in nature and will develop as you move along, this set up makes it time-consuming to maintain.

Overall: We liked it better than a very simple time keeping app that we were using. It does allow for more detailed project management. you can't expect it to do all of what MS Project does - it is not at that level. But it helps for teams and for predictable project management and time keeping.

Vendor Response

by ProjectManager.com on June 18, 2018

Hi Jessica, thanks for the kind words and the thorough review! I'm glad you like the planning features so much. We work hard to offer the best project management software for people like yourself who manage complex projects but want a simple and intuitive way to execute the work. I'll pass your feedback about the reporting to our product team, I know they are always interested in how we can improve the usability of the software. Thanks! Michael, Customer Support

Great tool for managing timelines and studio schedules

Jun 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can manage a project timeline, allocate people to tasks and this builds up a studio schedule which you can use to check if people's time are well utilised. The reporting tool also makes it possible to forecast into the future to see what capacity the studio is running at. It is great that it is cloud based. You can set the working days of a person and the number of hours each person works, which helps accurately plan capacity. Linking of tasks is also a helpful feature to easily update project timings.

Cons: There are a couple of features I'd like to see incorporated, such as a different colour in the workload view for potential projects, and on the calendar RSS feed the project name needs to be included as well as the task name, otherwise all your tasks can come across with the same name (i.e. design, design, design,).

I would also like to see the styling improved when you save a project plans to PDF - as they are currently very difficult to read in this format and it makes it hard to share them with clients.

Overall: Detailed project planning and studio capacity management

Vendor Response

by ProjectManager.com on November 29, 2017

Hi Julia, We always appreciate it when users suggest feature adjustments. We're glad you enjoy our product for managing timelines and studio schedules!

I have found PM.com easy to use, and support excellent always giving a quick response

Jun 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use set up, use and share plans making working with the teams more cohesive. I also like the flexibility of being able to add custom fields. Teams are beginning to use the diaries to allow them to see what they should be working on and when.

Cons: It is difficult to see what everyone working on when you have multiple projects. There is not a single overview of the projects and task breakdown.

The plans don't take into consideration any holidays or leave so it is easy allocate tasks when people are not available.

Overall: A single product for planning our projects which are viewable to our teams.

Resource planning allow us to integrate our planning across teams to give us end to end plans whereas plans were only done for the individual teams.

Simple product to use making it easy for everyone to see what is happening and when.

Visibility of work as able to give ready only access to stakeholders across the business .

Vendor Response

by ProjectManager.com on November 29, 2017

Thanks Karen! We appreciate your feedback on the overview of projects.

A great asset to any type of Project Managing

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Risk/Issues/Changes tabs
Linked timelines

Cons: Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information.
Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

Overall: Great way to document and keep track of projects with shareholders. Easy to use with great features. Essential tool for any project manager.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Angela, Thank you for your feedback! We appreciate the gracious remarks. We're so sorry to hear as well about the trouble with saving your data. We as a best practice recommend to use the save button often. We also have an Auto-Save feature that will save changes every 5 minutes in case you accidentally close your browser page or lose internet connection. Hopefully these will help!

It is a good software, however there are still features that could be added to improve it.

Jun 18, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is fairly easy to use are the reports you can make are good and it definitely helps with managing of projects. The support team are very responsive and are goods at figuring out the problems and communicating solutions.

Cons: There are still quite a few glitches in it that don't allow you to get the full potential out of the software. Also there are some things like inputting and assigning resources against tasks that are long and very manual processes that then have many exceptions to the rule. There are also a couple of reports that do not give the required outcomes.

Vendor Response

by ProjectManager.com on November 29, 2017

Thank you for your feedback Jenna. We're glad you are happy with our support team! We appreciate your feature feedback as well!

Functional, intuitive and lots of PM practices incorporated

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: After 3 years working I can say I like it is functional and is constantly changing/updating, many new features have been added and think that will continue to make it a really robust solution that will be able to fulfill multiple PM specific disciplines.

Pros: - Flexibility to customize regular tasks -Implement various important metrics, reports and processes needed in a project, i.e. capacity, resource schedule. -Support is responsive in few hours or days, can be better but is functional.

Cons: -No Kanban and so could incorporate features that help an Agile team -No workflows, i.e. for software development cycle -No project portfolio/programs

Awful

Jun 20, 2018
5/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: Works from time to time, it has received functionality and UI updates over the time, still somehow it's usable at the end of the day.

Cons: Everything is broken, I think that you should try to use it inside your company on a daily basis to quickly spot how time you spend in simple tasks like: - Moving rows - Adjusting dates - Finding and correcting deleted timesheet entries - Having read-only projects is impossible - History of changes and who, along with historic undo is impossible - Reports take ages to generate - Random downtimes or error 500 messages

Great Online Software

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

Overall: ProjectManager.com's software is very easy to learn, the training was extremely helpful and customer support were very friendly. We have been able to track our projects around the country and we now ensure that we deliver to our customers on time and within budget by using the planned vs actual time reports. The mobile app is the perfect tool when off site. Customising the Dashboard in a meaningful way to our needs is great. Being able to view the notes between the team ensures that we are all on the same page. Since using ProjectManager.com we have noticed an increase in profitability and being able to mitigate any potential downtime before it becomes a major issue.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Alpesh, Thank you for the kind words! Our main goal is to help empower you and your team to manage your projects successfully, use your time more effectively, and better collaborate with your team no matter where in the world they are.

Agile & friendly for PM's

Dec 01, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. Based on Cloud Service
2. Promote collaboration and communication

Cons: 1. Integration with MS Project is limited and simple (no lead or lag time, no columns with formula).
2. Customized Columns are limited (i. e. A simple List is not possible to set up)

Overall: In general terms, this platform is useful and provides good coverage on daily basis activities and needs for project managers and PMO.

Recommendations to other buyers: I think you should listen to your customers. Every time Support Team takes a consultation is a chance to learn about how and where the platform falls short with our needs. It's not possible (in my opinion) to experience a new version and discover basic requirements absent in the platform. Short Advice 1. Release a new version more often (every 4 months). 2. Take ALL responses from Support Team with content (Dev. Team). There you will find powerful improvements and more importantly, that we do need! 3. Establish a way to communicate with Support Team besides email, I mean, we're in XXI century (social networks, chats, the internet calls). 4. Support Team should be able to take control (previous authorization by customer) of client session in order to improve (a lot) support service.

Vendor Response

by ProjectManager.com on January 11, 2017

Hello Jairo, Thank you for the review! We get thousands of customer requests for product improvements and we review every one. From there our product updates are driven by the most popular requests. We value all of our customer feedback and will pass your notes on to our Customer Support team.

We use this software daily and find it easy to use but still room for improvements

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: There are issues with linking tasks. We have been working with customer service on this issue for years and can't get resolution. The linked tasks will update if you extend the schedule but will not always update when you shorten the schedule. This is a major issue that needs to be fixed. When we have schedules with more than 100 tasks it takes hours to fix the schedule!

Pros: Easy to use and accessible anywhere on-line. Can share a lot of detailed project information to others quickly.

Cons: Saved changes are slow to update. File size limits when uploading documents. Printing is cumbersome to format.

Vendor Response

by ProjectManager.com on June 20, 2018

Hi Nick, we¿re happy to hear from you! I hope I can address your question about the task linking. Currently, our software is built so that when a link relationship is applied to two or more tasks, if the dates of the tasks already conform to the relationship applied, the system will not make any changes to the project plan (operating under the idea the dates set are intentionally). This functionality is currently by design -- it protects dates on the linked tasks from being changed unintentionally. Shortened duration of task #1 does not necessarily mean that task 2 should now be due on a different date. However if task #1 is lengthened, then task 2¿s due date should change, to account for the extra time needed in task #1. This gets a little bit technical but I hope the explanation helps clear up how the software handles dates -- please let us know if we can help with anything else! Michael, Customer Support

Good but could be better

Jun 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Able to keep up with many project, does not affect if they are short or long projects, love the dashboards as well.

Cons: it does not allow real time interaction with the team members in a timeline. If you are making changes and then someone else is, everything might be lost. (has happened to me before, even today!). Also reports could be more dynamic.... and APIs as well, not allow to get custom fields unless it is a closed project.

Vendor Response

by ProjectManager.com on November 29, 2017

Hi Ruth, Thanks we love our dashboard as well! We always appreciate the feedback on some of our features.

Professional SaaS to manage projects

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Good tool. Good evolution. Please, work in new APIs

Pros: It's a good SaaS to manage projects and resources. It allow us to manage our whole portfolio and keep in track used resources.

Cons: It doesn't have custom reports. On the other hand, it doesn't have an API to obtain hours for each project in a simple way. I would like a simple API allow us to ask for project id, and return consolidate information like all kind of hours entered regarding this project Id.

I use PM.Com daily and more so for task management

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pretty easy to use and I appreciate the alerts that you can set up. I also like that you can make changes to due dates and tasks if needed.

Cons: The program isn't completely customizable, there are still some features that would work better if they could be more customized (ex. reporting, filters)

Vendor Response

by ProjectManager.com on November 29, 2017

Hi Barb, We're glad you enjoy our product! We continue to make more customizable features. Thank you for the feedback!

ProjectManager.com has made my project management life super easy!

Jun 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is very user friendly and clean. It contains the right amount of information needed to ensure successful project management.

Cons: We need a way to switch out assigned resources (while maintaining the required effort) instead of doing it manually. This adds unnecessary time to project plan building when you have to stop to change the resources on every. single. line. Also, if there was a way to allow more than 2/3 project tabs to shown at the top of the screen, that would be great.

Excellent tool for Project management

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great tool, fit for purpose and easy to use

Pros: Able to edit and adjust plans easily. I can track time against actual effort and also get a report at the end of the project to display actual effort.

Cons: Can be slow on occasion especially in the workload section. Not easy to visualise the overall projects that employees are working on

Absolutely the Best!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to manage all my projects individually and as a portfolio (dashboards are great).

Cons: There is nothing that really do not like, I would like to see some enhancements to make the product work every better.

Overall: I cannot say enough about how great projectmanager.com has been for us. It has enabled us to organize our projects, provide a central repository for documents, and the portfolio dashboard is top notch. It has resource allocation, workload, roadmaps, and budgeting. There are a lot of customization options, which also flow through to their reports. It has given us the ability to provide management and project teams real-time access to projects instead of us preparing reports, a real timesaver. The support and training teams are extremely responsive and there is a broad knowledge base in their support portal. They are also very interest in customer feedback and enhancement requests. The PMO team is very happy with the product.

Recommendations to other buyers: Although we are very familiar with project management, taking advantage of their training was very helpful.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Elaine Thank you for the kind review! We appreciate the feedback and for letting us know how our software has helped your team.

Lean project planning and reporting tool

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple and easy to use

Cons: Reporting module is not robust.

Overall: A great tool for lean or just enough planning and reporting of small to medium to large projects. Easy for project teams to onboard with minimal change management issues.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Subhan, Glad to hear you¿re finding the software easy to use! We¿ll be adding new features to the reporting module in the new year.

Fills the need.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We are using it for tracking resource time by effort. It is easy for people to use and we can get the reports we need from it.

Cons: There are a few quirks with removing people from projects so they can't enter more time and then they can't see the time they entered previously.

Great Product

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and has a wealth of functionality

Cons: None

Overall: ProjectManager.com is a SaaS-based tool for project management. Its easy to use layout and extended functionality gives you many tools to meet your needs while being easy to use. I would recommend it to anyone who needed a fully functional and easy to use project management solution.

Vendor Response

by ProjectManager.com on January 11, 2017

Hello Steve, Thank you for the review and for the recommendation! We have more software updates planned for 2017 to make it even more powerful and easy to use.

Excellent customer service

Jun 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: While at I did not go past the free trial (due to not needing it at this time, nothing against the software itself), I must complement the level of customer service I received. While there didn't seem to be a way to cancel the free trial from the platform interface itself even going to your account and it can be difficult to reach someone by phone, the service team was extremely helpful in getting my bill sorted out and money refunded that was charged for 12-months of the service. The software itself is very intuitive and easy to use. It has a lot of options and is a nice alternative to MS project. I would recommend this software for small businesses or small teams within larger organizations.

Cons: Having to set weekends as working days prior to building a Gantt chart and no way to go back and do it later. It's a practical default for most businesses, but not so much for academic projects or anyone that plans to utilize weekends for project tasks.

Overall: Easy to use, intuitive, nice interface

Has Everything I Need to Lead a Project

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It's like ProjectManager.com was built for me, offering all the bells and whistles I've always wanted in a projectmanagement software. There's the real-time dashboard view, which is great for tracking progress and generating reports quickly and easily. It's online, so it's collaborative, and syncs seamlessly with my other apps. Kudos to the team that developed this great software!

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Peter, Thank you for the kind words!

Still testing it... there's good things and bad things though.

Jun 22, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The reporting features.
Being able to show Planned Start/Finish Dates, as well as Actual Start-Finish dates. (I would like to be able to "lock" the planned start-finish dates though, so team members can't adjust their own task planned dates)

Cons: The lag from low internet in when projects have a lot of tasks.
Only one person can update (in the project sheet) at a time.
The updating feature from "My Work" just lists the task as completed with the planned dates instead of actual date being updated.
The notification system not giving me an option to be notified whenever ANYTHING changes - I want to know right away when a task is completed by team members if I'm not assigned to the task.

Overall: Being able to create reports with % complete.

Vendor Response

by ProjectManager.com on November 29, 2017

Hi Sharree, We appreciate your feedback and will look to implement some of the features you mentioned you would have liked!

An Essential Tool for Project Managers

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, intuitive interface, reporting capabilities

Overall: Project Manager has enables us to massively improve the way we manage both internal and customer projects. The system is easy to use and the reporting has been invaluable. The support team have always been quick to respond and were particularly helpful in the early stages. Highly recommended.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Adam, Appreciate the review! Glad to hear the software has helped you and your team manage internal and customer projects. Our customer success team is always here to help should you have any questions.

Field Engineer

Jun 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This app really keeps my projects tuned. Everyone can see the progress, risks, etc.

Pros: The ability to keep all parties informed and up to date. Use it for upcoming and current project status.

Cons: TBD. Still working through all it's features. Will know more as I work through it. So far, it has been an asset.

Vendor Response

by ProjectManager.com on June 20, 2018

Hi William! We¿re glad you're enjoying the ability for everyone to keep track of their progress inside the tool. Please reach out as you get to know the software further if you have any questions, we¿re here to help! Michael, Customer Support

ProjectManager.com Software Package

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have a civil construction consulting small business that I work on during the weekends and I recently signed a free trial software package to utilize the project scheduling ghantt chart tool. Although I only had the opportunity to use it once it met my expectations. It was the same as using MPP but online rather than fixed on one computer! Packages pricing are for total number of people listed with $X per user per month. For example Business package is 20 users with $15 per user; therefore, one must pay the complete 20 X $15= $300 per month once the trial expires. You don't become charged for individual users start dates, and you can chose packages as little as 1 user.

Pros: Can log into software on any computer as long as you have a login and password. It has a good scheduling tool. A lot of Project Management templates to choose from.

Cons: There is no notification prior to your 30 day trial expiration and if you forget to cancel you automatically enroll into a contract and payments will be billed each month. An emailed consolidated contract agreement would be beneficial once user automatically enrolled following trial expiration.

projectmanager.com

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Dashboard analytics for quick progress checks, ability to lay out time and effort with scheduling for projects. Ability to attach notes and files to projects

Cons: some times the app lags and the response time drags on other times it seems to lose updates while lagging

Vendor Response

by ProjectManager.com on June 20, 2018

Hi Tim! We¿re happy to see that you¿re enjoying many of the features of ProjectManager.com! Our product team is always working to optimize the speed and performance of the software, but if you have any persistent lag issues feel free to submit a support ticket and we¿d be happy to look to see if there are any underlying issues that can be fixed on your account. Thanks! Michael, Customer Support

Easy to use and navigate

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very easy to use, intuitive and great features.

Pros: Very easy to use. It is intuitive and has some great features. Simple piece of software but very effective!!!

Cons: Nothing. This software does what is says and I simply cannot fault it - there is nothing about it I don't like

Questionable billing practices

Jan 16, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Customer service or value of loyalty not a priority with this company - only billing and getting paid is priority.

Pros: Easy to get going quickly, easy to edit and modify. Security model is simple but effective. Easy to add users.

Cons: Dashboard objects - are pretty to look at however much work to produce - beware. Billing practices - you are billed by user type so when you setup users watch the type of user. If you over pay they will only credit you a very minimal amount for 3 month time frame. Read the small print.

Nice software

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's very easy to use, specially being a web solution. Very interactive and funcional. The dashboards are the most functional for me

Cons: I don't like how we can manage the timesheets, usually a bug appears or it freezes. It really botters me!

Vendor Response

by ProjectManager.com on June 20, 2018

Hi Marcos, Happy to see the dashboards are satisfying your needs! I have relayed your comments about the timesheets to the product team -- If you¿re experiencing any issues in the future please feel free to reach out to us and we can take a look at your account and see if there¿s anything we can do to help. Thanks! Michael, Customer Support

Project Manager a totally straightforward and powerful application

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Support from Project Manager team is very helpful.

Pros: This is an application straightforward to use and user friendly. It gives you a lot of options to have reports from your teams and projects.

Cons: Sometimes when you are making a lot of changes in a timeline, you have to save them every few minutes, because if you save after a long time, the application throws an saving error, and you have to start again.

Vendor Response

by ProjectManager.com on June 20, 2018

Thanks for taking the time to review our software Jose -- We¿re glad to have you on the ProjectManager.com platform! Michael, Customer Support

Simple and effective to use

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to log time. Easy to share time. Easy to backtrack to check timesheet. Easy for non-manager level users.

Cons: Difficult to find tasks. The list view should be horizontally scroll-able to see the tasks properly.

Too slow & dates don't update every time

Jul 05, 2018
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Comments: Fix the lag when going through projects and make sure dates are updating

Pros: Lots of functionality. I appreciate the calendar option, the ability to see different projects, timelines, notes, etc.

Cons: It is way too slow. Scrolling takes forever. Sometimes, changing one date, other dates won't update accordingly. This is a real problem for effective project planning

Overall my experience has been great. www.projectmanager.com is very intuitive.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Portfolio View
- Management of Multiple Projects
- Team Management Capabilities
- Simple Scheduling Tools
- Simple Reporting Process
- Simple Task Management Process

Cons: - Very Underdeveloped Mobile Platform (Not very easy to follow tasks. Not easy to communicate tasks on the fly and no overall view of how projects are performing)
- No Method for Managing Reports By Division (or at least none that I have learned)
- No Method for Customizing Reports - Specifically those by task (i.e. Approval Date - there is no method I am aware of to run a report on standardized tasks)

Vendor Response

by ProjectManager.com on November 29, 2017

Hi Rob, We're glad you are enjoying our product! We continue to put more resources into developing our mobile platform and thank you for the feedback!

Project Construction

Jun 15, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Good software tool for planning and design portions of projects. Allows input for risks that may affect the project schedule.

Cons: Not good for construction portion of project due to the constant changes and variables during construction which are beyond the project manager's control. In order to provide an accurate picture of the project input must be changed constantly.

Vendor Response

by ProjectManager.com on June 20, 2018

Hi Coralie, Thanks for the feedback! It¿s great to hear from you and the City of St. Charles team since you have been such loyal customers over the years! Let us know if you need anything, Best, Michael, Customer Support

Project Manager is a great tool for software implementation management.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I like being able to track the mild stones and report on those statuses. Works well in a team environment for everyone to track their pieces.

Cons: One thing that I find slightly cumbersome with Project Manager is having so many tabs and levels. Sometimes I forget to go another level to enter the little details

Vendor Response

by ProjectManager.com on June 18, 2018

Thanks for the kind words, Angie! I will send your feedback about the tab UX to our product team -- they really like getting feedback on these things from our long time customers! Have a great week! Michael, Customer Support

This software is one of the worst on the market!!

Feb 07, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: It¿s just a basic scheduling program with no features or option to do anything else. You are very limited with what you can do and printing options. If you¿re running a project and you want a wall size schedule as in posterboard size this software is in capable of making anything larger than 8 1/2¿ by 11¿

Cons: They have zero customer support, you happy leave a message on a voicemail system and they will get back to you at their leisure. If you have a billing issue they will only send you an email and will not communicate with you via a telephone. Careful of their pricing options! Have a very deceptive pricing method!

The best MS project alternative

Jan 12, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: If your used to MS project than this is the best alternative, it has similar features plus great team collaboration and best of all can be accessed anywhere and for a great price. I tested 12 of the best project software out there and few came close to rival this one, the implementation of critical path was key for us and a Gantt chart. All the other software companies seemed to base their software around a list or a poorly executed Gantt chart which looked like a tweaked excel document The vendor was great, showed us everything we wanted to see and all the great features. Response to emails is quick

Cons: The fact that you had to enter credit card details for the free trial almost stopped me getting this software, if they hadn't have called I would have never tried it. All other vendors give you a free trial without CC details but I now I regret not trying it sooner.

Recommendations to other buyers: Try all the top ones out there, this one will be top of your list Collaboration is key, this makes it easy Number of users for the price Unlimited projects

Small company with big projects

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ProjectManager.com allows us to compete with the bigger companies and get more done without the hassle of learning a large PM software. We can plan a project, set up and balance resources, send a planning document to the customer and get the customer involved in the project without having to invest too much time. Learning the app was easy and everyone has picked up on it quickly. Timesheets are a little complex, but can be managed with a dedicated admin (we only wish we could have that!).

If there was one thing that I would want, it would be way to customize reminders a little more. There are times when I would want the app to automatically send an email, but not send too many emails. I would also like licensing to be a bit more flexible.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Jessica Thank you for the feedback! Great to hear you¿re able to compete with bigger companies using our software. We¿re always looking for ways to improve our tools and flexibility with reminders, emails, and licensing. All of those are features we'll be addressing in upcoming updates.

great tools but it have to improve

Jun 22, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: there are great features in order to create activities and log our times. a lot options and closed

Cons: when coworker also he or she is using there are a big problem when tried to save and always the is a popup that show problems about our changes did not save

Properly document my task

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I can easily separate my day to day task/activity and this tool helps me manage my time on every project on how to prioritize timeline and pending.

Cons: on My work tab I can other activity which is i am not part of that project. Sometime it is very slow to load when trying to update activity

TERRIBLE!! A SCAM. UNPROFESSIONAL.

Apr 23, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: This company should be ashamed of how they communicate to their customers that are actually willing to pay for this bad product. Despite the billing errors, I would have continued using the product since I invented the time to actually make it worth something. Legal actions are being pursued since they are unwilling to respond.

Pros: The dashboards and graphs is what caught my attention about this project although you can earliest create this in Excel. I should have done this in the beginning.

Cons: You can't modify any of the reports, graphs or dashboards. You loose the original format of your project plan once you export and reimport. Their customer service is terrible.

Great features and functionality.

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automatic Assignment of tasks and alerts and due dates helps immensely in keeping complex tasks organized and on-schedule.

Cons: Written helps are not very helpful - they describe the features but not how to use them. Tutorials that I have seen are mostly about general PM concepts- not how the software specifically helps. Tutorials that show how to use each specific part of PM.com would be great.

Overall: Automated organization and task delegation for complex projects with many individual tasks.
Visibility of project progress and issues for all levels of company.

Vendor Response

by ProjectManager.com on December 05, 2017

Hi Brent, Glad you've enjoyed the product so far! Thank you for the suggestion on more detailed tutorials.

Easy Manhours, activities Tracking

Jun 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PM.com is an easy tool to use, you don't need to much time to get into work. Reporting is good in terms of tracking project activities, tasks, manhours, etc.

Cons: If I have to share cons, on thing is perhaps no new features roadmap have been seeing or at least known.

Scam

Nov 30, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: I spoke to their product manager as to why they charged me a whopping amount after my 30 days of free trial even though I signed up for personal version. They do not want to speak to me over the phone and email correspondence ended with "this is the last time we are going to discuss this issue" and still trying to sell me their Lite version without telling me how and when I even agreed to sign up for the business? They have no record except "our records show...", completely a scam and absolutely will discourage anyone from using this. If you do sign up, whichever version, please take a screenshot to make sure they do not have loopholes to scam you and pay with credit card so at least the company can contest if anything goes wrong. Use with caution.

Easy to use and good for all levels of project management experience.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the ease of use and the quick, automated date calculations. The ability to put in vacations and holidays based on project needs is nice!

Cons: The reporting options could be a little more user friendly with better output for project reporting to upper management and persons not in the project team. Also, it would be nice if holidays would populate previous projects or if we could advise what projects should have the holidays included.

Overall: This provides my team with a central data point for all our projects.

Vendor Response

by ProjectManager.com on November 29, 2017

Hi Jackie, We're glad you enjoy our service! Thank you for the feedback as well!

Excellent potential!

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: I have used this for personal projects for many years and find it easy to use and manage on my own. Now the Big Test. I'll be using it with a team, and I'm looking forward to using the dashboard and other team functionality that's there. Plus it interfaces with Basecamp which provides related collaboration and task management features. They connect directly, so it should be a great fit for our growing needs.

Pros: Great customer service! The software offers excellent functionality and value, even for small ministries like ours.

Cons: Not always intuitive, but it continues to improve. There are some functions that take some practice, but are wonderful when you get the hang of them.

Review of PM.com

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This program is pretty straight-forward and user-friendly. Making updates and sharing are also very easy to do.

Cons: Sometimes I would like to print/save certain parts of the timeline/schedule, but not as straight-forward.

Great piece of software

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use & accessibility

Cons: Print layout congested

Overall: Overall this software works well with our business projects.
The software is in the main, easy to use & the access to any project plan from any PC, tablet or phone wherever you are makes this an essential part of our development needs.

Recommendations to other buyers: Improved ability of layout & modification potential on the app for iphone would be useful.

Vendor Response

by ProjectManager.com on November 21, 2016

Hello Bruce, Appreciate the feedback! We¿re happy to hear our software is working well for your projects. We wanted to let you know you can configure your print layout with various different sizes and options when printing the PDF. Let us know if you need any help with it.