Project Manager Online

ProjectManager.com

4.5 / 5 194 reviews

Who Uses This Software?

ProjectManager.com is the perfect tool for managers and their teams in all industries, from IT to marketing to manufacturing. No project is too big or too small for our easy-to-use online platform.


Average Ratings

194 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Project Manager Online
  • www.projectmanager.com/
  • Founded 2008
  • United States

About ProjectManager.com

Award-winning ProjectManager.com features powerful online project management, time-tracking and collaboration tools for managers and their teams. With real-time visibility, managers can ensure that their projects and their teams are always on track. Plus, team members love the ability to update their timesheets and tasks anytime, anywhere. Its easy to see why teams in over 100 countries, like NASA, Ralph Lauren, Volvo and Brookstone, rely on ProjectManager.com.


ProjectManager.com Features

  • Budget Management
  • Issue Management
  • IT Project Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking

ProjectManager.com Reviews Recently Reviewed!

Poor Customer Service

Nov 21, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: For the experience of customer service, I would recommend this. There are other better project manager softwares in the market and for better price too..

Pros: Nice features to use... Easy to track.... I still will not recommend to go with this company.

Cons: Not mobile friendly... What I do on computer, cannot do on mobile on some function.. defeat its purpose.. Customer service - HORRIBLE.. Phone call, have to leave a message and they will call you back. Send a message, slow on responding.. No way to cancel your service, have to contact them.

Ripped off

Oct 04, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Only good for taking your money. Only time you get a timely response is when you have to take them to the Better Business Bureau

Pros: Looking to be ripped off.... They make it incredibly difficult to terminate the trial as well as change your credit card and such. Do not respond to message either.

Cons: Stay the away from them. By this point in time they should know better. Lok for any other alternative

Vendor Response

by Project Manager Online on November 01, 2017

Hi Jerry, we apologize that you had this experience using our product. We try to respond as timely as possible and if you still have questions or concerns please feel free to reach out to us at support@projectmanager.com

Good for light project management and time tracking for a small team

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to create a fairly detailed project plan including budget and dates that are nicely mapped out in a Gantt chart. It works great for straightforward projects with a succinct task list and allows for the team to track their time to see a report on the budget for the project and the financial aspect of completing the project. I like the updated interface as well - it took a little bit to get used to, but didn't take too long.

Cons: I find the reporting to be a bit challenging. I would like to see reports that are a bit more flexible and can filter in and out certain criteria. This product isn't great to manage really long projects or challenging projects with lots of iterations. If you have a project that is iterative in nature and will develop as you move along, this set up makes it time-consuming to maintain.

Overall: We liked it better than a very simple time keeping app that we were using. It does allow for more detailed project management. you can't expect it to do all of what MS Project does - it is not at that level. But it helps for teams and for predictable project management and time keeping.

Great features and functionality.

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automatic Assignment of tasks and alerts and due dates helps immensely in keeping complex tasks organized and on-schedule.

Cons: Written helps are not very helpful - they describe the features but not how to use them. Tutorials that I have seen are mostly about general PM concepts- not how the software specifically helps. Tutorials that show how to use each specific part of PM.com would be great.

Overall: Automated organization and task delegation for complex projects with many individual tasks.
Visibility of project progress and issues for all levels of company.

I have had excellent response to for all my questions. I also find it user friendly. Great product.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way that it is very easy to use in all aspects. I Like the dashboard and Roadmap functions. The use of the tool that allows you to email a task line item is very useful. I also enjoy the fact that multiple users and projects can be using the account at the same time.

Cons: I would like the DASHBOARD to be able to be exported to our business Intranet site or SharePoint site for management review. Can this be done via the API?

Overall: At this stage I am only on a free trail, but I want to be able to use it in my new role in the Organization. I am hoping to get the Business package bought in the next month. We will have ten users to start.

Overall my experience has been great. www.projectmanager.com is very intuitive.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Portfolio View
- Management of Multiple Projects
- Team Management Capabilities
- Simple Scheduling Tools
- Simple Reporting Process
- Simple Task Management Process

Cons: - Very Underdeveloped Mobile Platform (Not very easy to follow tasks. Not easy to communicate tasks on the fly and no overall view of how projects are performing)
- No Method for Managing Reports By Division (or at least none that I have learned)
- No Method for Customizing Reports - Specifically those by task (i.e. Approval Date - there is no method I am aware of to run a report on standardized tasks)

Easy to use and good for all levels of project management experience.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the ease of use and the quick, automated date calculations. The ability to put in vacations and holidays based on project needs is nice!

Cons: The reporting options could be a little more user friendly with better output for project reporting to upper management and persons not in the project team. Also, it would be nice if holidays would populate previous projects or if we could advise what projects should have the holidays included.

Overall: This provides my team with a central data point for all our projects.

Still testing it... there's good things and bad things though.

Jun 22, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The reporting features.
Being able to show Planned Start/Finish Dates, as well as Actual Start-Finish dates. (I would like to be able to "lock" the planned start-finish dates though, so team members can't adjust their own task planned dates)

Cons: The lag from low internet in when projects have a lot of tasks.
Only one person can update (in the project sheet) at a time.
The updating feature from "My Work" just lists the task as completed with the planned dates instead of actual date being updated.
The notification system not giving me an option to be notified whenever ANYTHING changes - I want to know right away when a task is completed by team members if I'm not assigned to the task.

Overall: Being able to create reports with % complete.

I use PM.Com daily and more so for task management

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pretty easy to use and I appreciate the alerts that you can set up. I also like that you can make changes to due dates and tasks if needed.

Cons: The program isn't completely customizable, there are still some features that would work better if they could be more customized (ex. reporting, filters)

I have found PM.com easy to use, and support excellent always giving a quick response

Jun 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use set up, use and share plans making working with the teams more cohesive. I also like the flexibility of being able to add custom fields. Teams are beginning to use the diaries to allow them to see what they should be working on and when.

Cons: It is difficult to see what everyone working on when you have multiple projects. There is not a single overview of the projects and task breakdown.

The plans don't take into consideration any holidays or leave so it is easy allocate tasks when people are not available.

Overall: A single product for planning our projects which are viewable to our teams.

Resource planning allow us to integrate our planning across teams to give us end to end plans whereas plans were only done for the individual teams.

Simple product to use making it easy for everyone to see what is happening and when.

Visibility of work as able to give ready only access to stakeholders across the business .

It is a good software, however there are still features that could be added to improve it.

Jun 18, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is fairly easy to use are the reports you can make are good and it definitely helps with managing of projects. The support team are very responsive and are goods at figuring out the problems and communicating solutions.

Cons: There are still quite a few glitches in it that don't allow you to get the full potential out of the software. Also there are some things like inputting and assigning resources against tasks that are long and very manual processes that then have many exceptions to the rule. There are also a couple of reports that do not give the required outcomes.

Great tool for managing timelines and studio schedules

Jun 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can manage a project timeline, allocate people to tasks and this builds up a studio schedule which you can use to check if people's time are well utilised. The reporting tool also makes it possible to forecast into the future to see what capacity the studio is running at. It is great that it is cloud based. You can set the working days of a person and the number of hours each person works, which helps accurately plan capacity. Linking of tasks is also a helpful feature to easily update project timings.

Cons: There are a couple of features I'd like to see incorporated, such as a different colour in the workload view for potential projects, and on the calendar RSS feed the project name needs to be included as well as the task name, otherwise all your tasks can come across with the same name (i.e. design, design, design,).

I would also like to see the styling improved when you save a project plans to PDF - as they are currently very difficult to read in this format and it makes it hard to share them with clients.

Overall: Detailed project planning and studio capacity management

Good but could be better

Jun 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Able to keep up with many project, does not affect if they are short or long projects, love the dashboards as well.

Cons: it does not allow real time interaction with the team members in a timeline. If you are making changes and then someone else is, everything might be lost. (has happened to me before, even today!). Also reports could be more dynamic.... and APIs as well, not allow to get custom fields unless it is a closed project.

Excellent customer service

Jun 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: While at I did not go past the free trial (due to not needing it at this time, nothing against the software itself), I must complement the level of customer service I received. While there didn't seem to be a way to cancel the free trial from the platform interface itself even going to your account and it can be difficult to reach someone by phone, the service team was extremely helpful in getting my bill sorted out and money refunded that was charged for 12-months of the service. The software itself is very intuitive and easy to use. It has a lot of options and is a nice alternative to MS project. I would recommend this software for small businesses or small teams within larger organizations.

Cons: Having to set weekends as working days prior to building a Gantt chart and no way to go back and do it later. It's a practical default for most businesses, but not so much for academic projects or anyone that plans to utilize weekends for project tasks.

Overall: Easy to use, intuitive, nice interface

Excellent Place for Project Managers to Manage

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Project Manager.com has a great set of features, the real time dashboards and the ease at which I can get reports sold me.

Overall: The real time dash boards and the reporting are features that help me most. More often than not I am asked for a current update and the ability to view and provide reports with minimal effort help me function more efficiently.

Total disappointment

May 26, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Very disappointing, they charged for 20 users, when actually only 5 logged in and only 3 actually worked with the system. ProjectManager.com is not customer oriented at all.

Cons: Not user friendly. Real price ProjectManager.com charges clients is not clearly presented to customers.

Excellent potential!

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have used this for personal projects for many years and find it easy to use and manage on my own. Now the Big Test. I'll be using it with a team, and I'm looking forward to using the dashboard and other team functionality that's there. Plus it interfaces with Basecamp which provides related collaboration and task management features. They connect directly, so it should be a great fit for our growing needs.

Pros: Great customer service! The software offers excellent functionality and value, even for small ministries like ours.

Cons: Not always intuitive, but it continues to improve. There are some functions that take some practice, but are wonderful when you get the hang of them.

Great Project Management Software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great software. The most user-friendly timesheets that I've encountered. It could use some custom reporting functionality and third party/ nonuser collaboration features.

excellent PM TOOL

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I REALLY FOUND USING THE ONLINE PM.COM SO USER-FRIENDLY AND EFFECTIVE. I COULD EASILY ORGANIZE MY DIFFERENT PROJECTS AND CREATE FOLDERS AND SUBFOLDERS. I COULD EASILY SHARE MY WORK WITH MY TEAM. REALLY USEFUL FEATURES

Vendor Response

by Project Manager Online on January 11, 2017

HELLO ARJUN, THANK YOU FOR THE REVIEW!

Great Product

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and has a wealth of functionality

Cons: None

Overall: ProjectManager.com is a SaaS-based tool for project management. Its easy to use layout and extended functionality gives you many tools to meet your needs while being easy to use. I would recommend it to anyone who needed a fully functional and easy to use project management solution.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Steve, Thank you for the review and for the recommendation! We have more software updates planned for 2017 to make it even more powerful and easy to use.

Great Product

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Researched several different PM software programs before settling on projectmanager.com. Easy to use and has all the features I need.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Matt, Thank you for the kind review! Happy to hear you find our tool easy to use and we have plans to add even more awesome features in 2017.

Agile & friendly for PM's

Dec 01, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. Based on Cloud Service
2. Promote collaboration and communication

Cons: 1. Integration with MS Project is limited and simple (no lead or lag time, no columns with formula).
2. Customized Columns are limited (i. e. A simple List is not possible to set up)

Overall: In general terms, this platform is useful and provides good coverage on daily basis activities and needs for project managers and PMO.

Recommendations to other buyers: I think you should listen to your customers. Every time Support Team takes a consultation is a chance to learn about how and where the platform falls short with our needs. It's not possible (in my opinion) to experience a new version and discover basic requirements absent in the platform. Short Advice 1. Release a new version more often (every 4 months). 2. Take ALL responses from Support Team with content (Dev. Team). There you will find powerful improvements and more importantly, that we do need! 3. Establish a way to communicate with Support Team besides email, I mean, we're in XXI century (social networks, chats, the internet calls). 4. Support Team should be able to take control (previous authorization by customer) of client session in order to improve (a lot) support service.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Jairo, Thank you for the review! We get thousands of customer requests for product improvements and we review every one. From there our product updates are driven by the most popular requests. We value all of our customer feedback and will pass your notes on to our Customer Support team.

Great support, easy to use

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Customer service is very friendly and accommodating. Product is easy to use with good instructional videos.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Nick, Glad to hear you found our videos helpful, and we love our support team too!

Ease of Use Application

Nov 21, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The Projectmanager.com software was seamless to use and made setting up projects a breeze. It is also a great collaborating tool allowing all team members to have access to the project workspace allowing for better project outcomes.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Melissa, Appreciate the feedback! Awesome to hear you've found our collaborating features helpful.

Great tool and terrific support

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: There are a lot of good template options to use also it is easy to manage and adjust to your needs.
The support team is proactive and committed to help.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Jose, Thanks for the review! Glad to hear you've found our templates helpful.

Great SaaS project management solution

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project management. The product promises to have all the features of Microsoft Project and it delivers on that.

One of the big draw cards for us was the online Gantt chart and having tried a variety of other solutions in the past, PM.com's implementation sticks out regarding performance and ease of use. It's very robust and also allows the import of existing data from Office.

Another really useful feature is the built-in reporting and in particular when dealing with larger teams, the ability to do time sheets and workload inspection/management. The latter gives you a quite comprehensive overview of what's going on in your team and if there is any availability for assigning work to members of the team.

The different pricing plan options cater really well for different feature requirements and team sizes and we feel we're getting very good value out of using the service - in particular when comparing it against the "clumsiness" of using isolated desktop products as an alternative and having to share MS Project documents around.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Kai, Thank you for the kind words! We¿ve added tons of new features in our software that sounds like it's helping your team. We try to make our product powerful and easy to use, while avoiding the clumsiness you might see in other tools.

Review post Trial

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity of its use.

Cons: The attractiveness of your windows.

Overall: It was very great to connect with the people of this company and also with the software of project manager.

Recommendations to other buyers: No.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Roberto, Thanks for the review! Great to hear our Customer Success team was able to help and we actually have plans in the near future to improve our user interface.

An Essential Tool for Project Managers

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, intuitive interface, reporting capabilities

Overall: Project Manager has enables us to massively improve the way we manage both internal and customer projects. The system is easy to use and the reporting has been invaluable. The support team have always been quick to respond and were particularly helpful in the early stages. Highly recommended.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Adam, Appreciate the review! Glad to hear the software has helped you and your team manage internal and customer projects. Our customer success team is always here to help should you have any questions.

Excellent Form and Funtion

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The software is very easy to learn and to use on your projects. The graphics and the overall look-and-feel give this a very unique appearance and one that is easy to work within.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Tom, Thank you for the review! We¿re glad to hear you like the graphics and we have plans coming up soon to make it even better!

Amazing customer service

Nov 15, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Probably one of the best customer service available in a software company. Very happy with the services as well as the product

Vendor Response

by Project Manager Online on November 21, 2016

Hello Fabio, Thank you for the feedback! We love our Customer Success department as well and glad to hear they were able to help you!

Awesome Project Management Tool!

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ProjectManager.com is a fantastic project management tool! It has all the features we need and makes sharing information and tracking project progress super easy. I especially love the dashboard! I would definitely recommend ProjectManager.com to anyone looking for a tool to help manage projects.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Lindsay, Thank you for the kind words! We love our real-time updating dashboard too!

Manager Support, Client Delivery

Nov 10, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Comments: The experience was great to start with however it was more a case where the team used the product less and less over time due to a number of things ie busy, another system to use.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Chanty, Thank you for the honest feedback! In recent releases this quarter we¿ve put in more features to keep team members more engaged and allow them to more easily work on their tasks. We hope these new features can benefit your team and there are any questions on them don¿t hesitate to let us know.

Great Online Software

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

Overall: ProjectManager.com's software is very easy to learn, the training was extremely helpful and customer support were very friendly. We have been able to track our projects around the country and we now ensure that we deliver to our customers on time and within budget by using the planned vs actual time reports. The mobile app is the perfect tool when off site. Customising the Dashboard in a meaningful way to our needs is great. Being able to view the notes between the team ensures that we are all on the same page. Since using ProjectManager.com we have noticed an increase in profitability and being able to mitigate any potential downtime before it becomes a major issue.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Alpesh, Thank you for the kind words! Our main goal is to help empower you and your team to manage your projects successfully, use your time more effectively, and better collaborate with your team no matter where in the world they are.

Easy to work with Software

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very intuitive and provides clear reports.
The training editorials are clear and easy to understand

Vendor Response

by Project Manager Online on November 21, 2016

Hello Cheri, Thanks for the feedback! Glad to hear that our training materials were helpful to you while learning to use the software.

Easy to get your head around

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Hadn't used a program like this before but spent some time playing around and testing different things. Found it logical and easy to get my head around.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Tyron, Thanks for the review! We pride ourselves on being an intuitive software and glad to hear you found it easy to use during your free trial.

Great piece of software

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use & accessibility

Cons: Print layout congested

Overall: Overall this software works well with our business projects.
The software is in the main, easy to use & the access to any project plan from any PC, tablet or phone wherever you are makes this an essential part of our development needs.

Recommendations to other buyers: Improved ability of layout & modification potential on the app for iphone would be useful.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Bruce, Appreciate the feedback! We¿re happy to hear our software is working well for your projects. We wanted to let you know you can configure your print layout with various different sizes and options when printing the PDF. Let us know if you need any help with it.

Great intuitive tool

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Web-based, intuitive, collaborative. Dashboards, roadmaps.

Cons: Sometimes have trouble changing the dates of child tasks.

Overall: I just did a free trial of project manager.com and was very happy with the product. It is very intuitive to use and I like that it can be accessed from the web from any computer and be easily shared. I also like that you can configure automatic reminders to both outside vendors and internal resources. Another aspect that appeals to our organization is the PMO functionality with dashboards and roadmaps.

Recommendations to other buyers: Seems expensive.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Karen, Thank you for your review! We¿re happy to hear the software has been helpful for you and your team. One of the features we offer is the ability to add dependencies on tasks that could have been a contributing factor as to why you had trouble changing the dates of child tasks. Our support team will reach out to provide more assistance.

AB Interim Review

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customization possible

Cons: Expensive for small business

Overall: Very good and useful tool. Quite customizable to bespoke needs. Powerful for both small and large business. Bit expensive though for small business.

Recommendations to other buyers: There should be more flexibility in the choice of purchase. Presently a small company interested to use business version, needs to pay minimum 20 users ' subscription which makes harder for making a best purchase.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Abhijit, Thank you for your review and for taking the time to let us know about the concerns with pricing. We actually offer plans starting at 3 users, you can find more details on our pricing information page projectmanager.com/pricing.

Best Project Management System for the price

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Project Manager.com for 5 years. It has been invaluable for keeping all of our team members around the world informed of project status, issues, changes, etc. It's great for file sharing and for historical documentation. Customer Support has been excellent. Any time we have an issue or a question it is addressed immediately. For what this system offers the price can not be beat.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Laura, We really appreciate you being a loyal customer over the last 5 years! Our Customer Success department strives to promptly respond to all customer requests and questions, and we hope we can continue to provide great support for many years to come!

Outstanding Product

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this Project Management software a lot for project planning, scheduling, resource allocation and change management. It allows us to control costs and manage budgets as well as collaborate and communicate between project stakeholders.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Matthew, Appreciate the kind review! Glad to hear you're able to use so many of our features.

Has Everything I Need to Lead a Project

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: It's like ProjectManager.com was built for me, offering all the bells and whistles I've always wanted in a projectmanagement software. There's the real-time dashboard view, which is great for tracking progress and generating reports quickly and easily. It's online, so it's collaborative, and syncs seamlessly with my other apps. Kudos to the team that developed this great software!

Vendor Response

by Project Manager Online on November 21, 2016

Hello Peter, Thank you for the kind words!

Lean project planning and reporting tool

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Simple and easy to use

Cons: Reporting module is not robust.

Overall: A great tool for lean or just enough planning and reporting of small to medium to large projects. Easy for project teams to onboard with minimal change management issues.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Subhan, Glad to hear you¿re finding the software easy to use! We¿ll be adding new features to the reporting module in the new year.

Small company with big projects

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ProjectManager.com allows us to compete with the bigger companies and get more done without the hassle of learning a large PM software. We can plan a project, set up and balance resources, send a planning document to the customer and get the customer involved in the project without having to invest too much time. Learning the app was easy and everyone has picked up on it quickly. Timesheets are a little complex, but can be managed with a dedicated admin (we only wish we could have that!).

If there was one thing that I would want, it would be way to customize reminders a little more. There are times when I would want the app to automatically send an email, but not send too many emails. I would also like licensing to be a bit more flexible.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Jessica Thank you for the feedback! Great to hear you¿re able to compete with bigger companies using our software. We¿re always looking for ways to improve our tools and flexibility with reminders, emails, and licensing. All of those are features we'll be addressing in upcoming updates.

Absolutely the Best!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to manage all my projects individually and as a portfolio (dashboards are great).

Cons: There is nothing that really do not like, I would like to see some enhancements to make the product work every better.

Overall: I cannot say enough about how great projectmanager.com has been for us. It has enabled us to organize our projects, provide a central repository for documents, and the portfolio dashboard is top notch. It has resource allocation, workload, roadmaps, and budgeting. There are a lot of customization options, which also flow through to their reports. It has given us the ability to provide management and project teams real-time access to projects instead of us preparing reports, a real timesaver. The support and training teams are extremely responsive and there is a broad knowledge base in their support portal. They are also very interest in customer feedback and enhancement requests. The PMO team is very happy with the product.

Recommendations to other buyers: Although we are very familiar with project management, taking advantage of their training was very helpful.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Elaine Thank you for the kind review! We appreciate the feedback and for letting us know how our software has helped your team.

Project Manager.com review

Nov 02, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Every organisation has different needs and we are currently implementing this program to monitor projects, resource time tracking and financials.The support and advice from the PM team has provided the best guidance on how best we can use this tool to suit our company to achieve these needs.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Fiona, Thank you so much for your kind words! We're happy to hear our team has been able to help you achieve your goals in using the software in tracking your projects, time and costs.

A great asset to any type of Project Managing

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Risk/Issues/Changes tabs
Linked timelines

Cons: Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information.
Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

Overall: Great way to document and keep track of projects with shareholders. Easy to use with great features. Essential tool for any project manager.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Angela, Thank you for your feedback! We appreciate the gracious remarks. We're so sorry to hear as well about the trouble with saving your data. We as a best practice recommend to use the save button often. We also have an Auto-Save feature that will save changes every 5 minutes in case you accidentally close your browser page or lose internet connection. Hopefully these will help!

Project Manager online reporting tool

Oct 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It has been an indispensable tool for reporting. However, there is one feature which requires fine-tuning. It's the export feature. We have created a template in Word in order to obtain our information the way we want it. Simply by exporting the information, the data provided is very confusing and cannot be used.
Staff have been always extremely friendly and have provided immediate support when required.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Rosanna, Thank you for your time and reviewing our software! We definitely want to help make the software a 5 / 5 for you and your team. When exporting data from main Menu, the system will include raw, unformatted data. We offer a lot of reports with formatted data that is easier to use that could maybe help out with what you're after!

Excellent for managing serious projects

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Gantt Chart is pretty good, it's up there with Microsoft Project. Our team use the collaboration features to get work done. The mobile app is nice and simple to use. Overall, I'd rate it as one of the best I've used.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Jason, Thank you very much for your time and kind words! We're excited to hear you're enjoying the software and hope that we can improve even further from here!

Great Gantt chart makes things easy

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The support team was very quick to answer my questions, and I was up and running right away. I imported projects from MS Project, and was able to move my team over within hours. Very simple, and had controls that were very easy to pick up for a former MS Project user.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Nicole, Thank you for your kind review! We definitely take pride on how easy the software is to use and the minimal ramp up time required to get started. We're ecstatic to hear you're finding the same to be true for you and your team!

My experience with ProjectManager.com

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am a student and began a free trial on their site for one of my class assignments. Unfortunately the software wasn't quite what I needed for my assignment so I never ended up using it again. A month later my bank account was charged for the subscription so I immediately emailed the customer services and asked them for a refund. Once I explained my story and that I was a student who needed that money, they gave me a refund in full for the money withdrawn. If anything, Projectmanager.com has top-class customer service. They seem to know what they customer wants and how to provide a quality service all-round.

Cons: I feel that it is unfair of me to say what I liked least about this product because I didn't use the product for more than an hour.

Recommendations to other buyers: I would recommend that other vendors offer the same type of customer service projectmanager.com have adopted.

Great application for learning project management skills

Jun 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app provides some of the best tools for learning or reviewing the basis of project management skills. Project manager.com is also a great place to for all the templates you will need when tackling a project.

Pros: Project manager.com is an easy to use app.

Cons: To be honest with you I have not yet found a negative point about the app.

ProjectManager.com Software Package

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have a civil construction consulting small business that I work on during the weekends and I recently signed a free trial software package to utilize the project scheduling ghantt chart tool. Although I only had the opportunity to use it once it met my expectations. It was the same as using MPP but online rather than fixed on one computer! Packages pricing are for total number of people listed with $X per user per month. For example Business package is 20 users with $15 per user; therefore, one must pay the complete 20 X $15= $300 per month once the trial expires. You don't become charged for individual users start dates, and you can chose packages as little as 1 user.

Pros: Can log into software on any computer as long as you have a login and password. It has a good scheduling tool. A lot of Project Management templates to choose from.

Cons: There is no notification prior to your 30 day trial expiration and if you forget to cancel you automatically enroll into a contract and payments will be billed each month. An emailed consolidated contract agreement would be beneficial once user automatically enrolled following trial expiration.

Most Excellent PM App

Jun 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app is awesome...well worth any penny to purchase. This app is useful for PMs to stay on top of their work. I've been a ProjectManager.com fan for a couple years now and would recommend any/all of their products.

Pros: Very economical and easy to use

Cons: Not 100% free, but hey people have to make a living

Great software

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product is intuitive and seamless. As a beginner, I can hop on and figure out how to use its various components rather easily. The customer support has always been helpful, and the recent training we received provided additional tips to optimize the program for our use.

Pros: Projects are easily created.

Cons: We have only being using the software for a couple of months and have yet to find an issue with it.

A great experience. Helps to organize, prioritize and track projects.

Jan 12, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The vendor is very accessible, and offers a lot of support in a variety of ways. The product is user friendly and offers many different tools to create projects, organize, prioritize and track.

Cons: I really don't have anything that I can say, that I don't like about the product or vendor.

Recommendations to other buyers: Read articles, reviews, look at the product websites, and set-up demos for your top 5.

The best MS project alternative

Jan 12, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: If your used to MS project than this is the best alternative, it has similar features plus great team collaboration and best of all can be accessed anywhere and for a great price. I tested 12 of the best project software out there and few came close to rival this one, the implementation of critical path was key for us and a Gantt chart. All the other software companies seemed to base their software around a list or a poorly executed Gantt chart which looked like a tweaked excel document The vendor was great, showed us everything we wanted to see and all the great features. Response to emails is quick

Cons: The fact that you had to enter credit card details for the free trial almost stopped me getting this software, if they hadn't have called I would have never tried it. All other vendors give you a free trial without CC details but I now I regret not trying it sooner.

Recommendations to other buyers: Try all the top ones out there, this one will be top of your list Collaboration is key, this makes it easy Number of users for the price Unlimited projects

May 11, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Nov 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Sep 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Sep 22, 2016
5/5
Overall
3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Jul 13, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

Jul 09, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Jul 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
2 / 5
Value for Money

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

Jun 27, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money

Jun 26, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Jun 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Jun 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jun 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jun 25, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Value for Money

Jun 25, 2016
4/5
Overall
4 / 5
Ease of Use

Jun 25, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

Jun 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Jun 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money

Jun 24, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jun 24, 2016
5/5
Overall
3 / 5
Customer Support

Jun 24, 2016
3/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support
3 / 5
Value for Money

Jun 24, 2016
1/5
Overall

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Value for Money

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jun 23, 2016
4/5
Overall

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jun 23, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Value for Money

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money

Jun 23, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money