--- title: "Visualsoft eCommerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visualsoft eCommerce Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/83317/Visualsoft-eCommerce/" page_type: "product" language: "en" --- # Visualsoft eCommerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Visualsoft eCommerce ## What is Visualsoft eCommerce? At Visualsoft we bring an award-winning platform, cool-thinking creatives, dedicated developers and on-the-pulse digital marketers all under one roof. Whether its big thinking ideas, campaign generation or technical support, our fluid and flexible service allows us to deliver a unified approach thats suited to you and your unique online strategy. ## What is Visualsoft eCommerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Visualsoft eCommerce Overview Updated September 2026 AI summary Visualsoft eCommerce offers small and midsize businesses a cloud-based platform for managing online sales. Covering eCommerce essentials such as CRM, inventory, order and returns management, and website administration, it also supports email and multi-channel marketing, SEO, and customizable templates. Its web-based deployment enables businesses to coordinate their digital storefronts and marketing from a single solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visualsoft eCommerce 1.0 (1) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.0 (6,200) Value For Money 1.0 (1) Value For Money 4.1 (5,120) Customer Service 1.0 (1) Customer Service 3.9 (4,900) ## Visualsoft eCommerce alternatives [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) ## FAQs about Visualsoft eCommerce Overview ### What company size and specific industries is Visualsoft eCommerce built for? Visualsoft eCommerce is designed for ambitious retailers of any size that want to grow their business online. It is aimed at retail companies rather than a broad set of industries, making it a fit for merchants focused on ecommerce sales and online expansion. Features and Usability ### What are the key features of Visualsoft eCommerce? Visualsoft eCommerce offers website management templates, order management, inventory management, and returns management for online store operations. It also includes CRM, email marketing, multi-channel marketing, SEO management, and social media integration to support customer outreach and sales across multiple channels. Getting Started and Support ### What training and onboarding options does Visualsoft eCommerce offer? Visualsoft eCommerce offers in-person training for teams getting started. This format supports direct instruction and guided setup in a face-to-face setting, giving users a structured way to learn the platform and review key steps with an instructor. ## Features AI summary Based on 8,724 Customer Loyalty reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Visualsoft eCommerce supports **Website Management** and **Order Management**, giving businesses the tools to maintain their online storefront and handle purchases from checkout through fulfillment. However, it does not offer **Data Security**. Instead, it provides **Inventory Management** (**45%**), which helps businesses keep stock levels accurate and avoid overselling, while the included core features help teams manage site content and process customer orders efficiently. Order Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases CRM 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Multi-Channel Marketing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Returns Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Email Marketing Create and send email blasts/campaigns Inventory Management Track and manage inventory levels to maintain proper supply Visualsoft eCommerce 9 features ### All Features - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Returns Management: Track and facilitate returns of products sold - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Templates: Sample files or documents that could be customized as needed or used as is - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 1.0 (1) 1.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent James I. Chairman Staffing and Recruiting ### "TOTAL FAILURE TO INTEGRATE AND YET BILLED £2,800 ANYWAY!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 9, 2025 Visualsoft did an excellent job of selling their affiliate marketing service to us – but then totally failed to deliver anything whatsoever. We were forced to pay an initial £2,800 before they would even start work – and we have seen nothing in return for it. Specifically, we were unable to get past the basic first step of integrating our systems so as to be able to track affiliate sales. As my web developer put it, “Their API and setup is terrible. It could take me a dozen hours or so to troubleshoot and fix.” Having banged our head against a brick wall in this respect, they emailed us to say: “Regarding the integration of our affiliate software into your platform, we have encountered challenges in implementing a viable solution. This has been primarily due to the bespoke nature of your platform and the limited technical resources available on your end.” “Unfortunately, we have not made further progress on this vital integration. Given this ongoing challenge, we believe it is mutually beneficial to conclude our collaboration on this particular channel.” They knew from the start that our website operated on a bespoke system – and that we had limited resources. I spent an hour in a meeting with three of them, trying one solution after another – but to no avail. I put through numerous test orders, adhering precisely to their instructions. I even personally granted full access to my Google Workspace account – username and password – and they were still unable to make any progress. At no point were they able to explain even what the problem is, let alone how it might be resolved. I consequently contended that, having delivered precisely nothing, they were not in a position to claim any fees whatsoever from us – and I demanded a refund of the initial £2,800 paid. They refused, saying they had “dedicated significant effort to resolving this issue”. They may well have done – but the bottom line is that they failed completely to resolve the issue and left us with nothing in return for our £2,800 other than wasted time and effort at our end. I am very disappointed indeed – and have now referred the case to our solicitors for them to pursue legal action for the recovery of these monies. I am sorry that it has come to this. It all seems so unnecessary to me. But this is where they have brought us. I am profoundly disappointed in Visualsoft. In this day and age, where consumers and clients are more empowered than ever, with ready access to a broad range of review platforms, their attempting to retain our £2,800 would seem to me to be not just unlawful and unethical – but extremely ill-advised. Pros The sales team were good. But only good in terms of reeling us in before the team behind them completely failed to deliver anything whatsoever! Cons It's hard to know where to start... I think it's best just to refer to my full review of Visualsoft detailing the whole experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.