Who Uses This Software?

Designed for businesses who need digital asset management that is easy to use, affordable, and scalable. We serve large multinational technology companies, medium-sized companies, and small agencies.


Average Ratings

67 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Image Relay
  • www.imagerelay.com
  • Founded 2002
  • United States

About Image Relay

Some of the world's most recognized brands rely on Image Relay to upload, organize, monitor, manage, and distribute their files from one centralized, secure, easy-to-use spot in the cloud. Image Relay is the Digital Asset Management system designed with your time in mind. And if you ever need anything, we're right here, ready to jump in and help.


Image Relay Features

  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Change Management
  • Fulfillment Distribution
  • Project Management
  • Access Controls/Permissions
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • Metadata Management
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management

Image Relay Reviews Recently Reviewed!


Game Changer for Photo Library

Aug 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sharing our images and documents without sharing our entire library has allowed us to have complete control over who is accessing our images and also for what purpose. In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason. The ability to create keywords associated with each image has allowed us to easily and quickly search for the needed photos and documents. Finally, having one central place for all of these pieces to live has streamlined our processes and access points across the company.

Cons: Image Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.

Overall: It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

Capterra loader

Amazing Digital Asset Management, and exceptional client services

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use, intuitive platform, incredible organizational capabilities, and the ability for people inside and outside of our organization to access assets, with or without a login. It's been a life-changing switch since we started using Image Relay 5 years ago, and I don't know what my content team would do without it. I'd recommend this software to anyone tasked with managing and sharing assets, especially A LOT of them. It's made my job so much easier.

Cons: Anything that I've found to be a hurdle with this software, the Image Relay team has worked to fix it...so there's really nothing I can say that I don't like!

Overall: The Image Relay team is one of the most responsive vendors I've ever worked with. They not only respond whenever we have a question or need some help, but they value our input into how to make the platform better, and work my "wish list" into future development. Their collaboration with their clients to improve the software is beyond anything I've ever experienced. They're awesome.

Image Relay for businesses/AF

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: After experiencing other related sites for relevant and similar items, i find this product superior in almost all ways. The ease of use and organization makes it my most valuable tool and resource for my job as General Manager of a hot tub and swim spa retail store. I use it for education and information and find it most useful when creating ads for any medium. While I remain confused and lost with my other product (Hydropool Swim Spas and Hydropool hot tubs could really use this!)

Cons: My only angst is the search engine should have broader range. Most likely what i am searching for is there... just not where I would expect and sometimes I have to ask the admin to assist me in locating my objective.

Overall: I give it 4 out of 5 stars :-)

Impressive Tool on Many Levels

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to share assets through a variety of links, collections or user accounts has been the most useful function. We were initially looking for a way to organize our assets internally (which works great) but the sharing features have been a great surprise. A very good and always improving feature set and UI make this tool indispensable for much of our day to day marketing operations.

Cons: Over time IR has significantly improved it's web based UI--it has become a very fine mobile tool. I would still love a native app for our road warriors, but the web app is working quite well these days.

Overall: A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.

Capterra loader

User friendly, effective and affordable service!

Aug 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Image Relay has just about any photo library/database tool you would need. There is a wide range of answers or instructions at the click of a help button, or if you need to ask a question, they get back to you quickly. The "collections" feature is the thing we use the most. We can quickly pick a few choices to someone and they can then download what they need. Uploading and tagging/adding keywords is easy.

Cons: Navigation home while in a collection is just a little clunky.

Overall: We had a vast amount of media and materials that were internal, with no way to share easily among numerous colleagues. Image Relay helped us create a library database that provides access to all of our teams. We travel all across the country hosting alumni events, and the library can be accessed from anywhere, any time. It's been a game changer.

Capterra loader

The Best Media Asset Manager

Aug 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are no size restrictions on media. This is extremely helpful for us as we upload and share high quality imagery for print and digital ads, including Raw files which take up a lot of space. We also use this to organize video assets shot in full HD and have seen little issues with storage or access to these large files. It's also incredibly easy to share these assets with 3rd parties by simply sharing a download link. Also great responsiveness on mobile/ipad or other devices.

Cons: It honestly meets all of our needs as an organization and has been extremely helpful in keeping us organized and increasing efficiency as we spend less time searching on our own for assets to use in our print/digital advertising for the ski industry. We are able to easily collaborate with photographers and content contributors and allow them to upload their media from anywhere, allowing for faster turn around and use of those assets. When working in the ski industry, displaying the most current conditions is important and this helps us achieve that.

Perfect Platform ... you can't find better

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's obvious the developers of this platform deeply understand the needs of creative businesses and marketers when it comes to digital asset management ... the platform is deep and very, very intuitive.

Cons: Hmm ... honestly cannot think of anything critical to say.

Overall: I've been using Image Relay for about 5 years ... I originally found it when I worked for a large Estee Lauder brand, and when I switched jobs to a smaller, start-up company, I immediately integrated it. I recommended it today to a photographer. Image Relay is amazing. I can't say enough positive things about it.

Clean, organized and sharp

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Image Relay has been such a great partner. Going from our previous site housing our images to this platform has raised the bar, and allowed us to really share our assets with our partners in a clean and organized format.

Cons: Most issues that we have had Image Relay has worked to resolve.

Overall: This is our partner facing platform for access to all of our product and model images, our collateral and merchandising, and more. We are able to offer partners an easy-to-use site to pull what they need for marketing.

Easy to use at the office and on the road. fast and simple to use and navigate.

Dec 04, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: With varying levels of on-line knowledge with our sales team and customers, Image Relay is practically self-explanatory and easy to use for all. From the time a customer requests access to our Image Relay to the time they download the files they need it has saved our internal staff many hours a week in getting files sent out. When our office closes for the night our customers and sales teams still have access to what they need. No longer do they need to wait for the next morning.

Overall: We are gaining office time when using this product. Our customers and sales team can help themselves without waiting on the office departments.

Get your ASSets together

Aug 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that all my photo's, design files, video files etc all live in one place and that I can get them anytime gives me peace of mind. The file structure and the featured options are great. It's not chaotic like DropBox - it's organized by client, by project, by file.

Cons: That more of our clients don't use Image Relay!

Overall: Delivering and archiving projects is the best part of IR. No more, where is that file on the server, or hard drive... All our files are on IR.

Capterra loader

Image Relay is Great!

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find Image Relay simple to navigate and use. I use it personally just for sourcing images and downloading them but my company also uploads imagery and logos, etc. The images are great quality.

Cons: I don't like that, when viewing an image, if you click 'back' instead of the x at the top right, you're taken back to the homepage and must search again.

Overall: Overall Image Relay works great for my company and I use it often in my work as a social media specialist.

Great database for graphics!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Image relay is very user friendly! It's organized and easy to find what you're looking for. And if you can't, the search function actually works!

Cons: It took me a second to figure out how to build collections but once I did it's been an awesome function!

Overall: My marketing team uploads graphics to Image Relay and all the field sales reps are able to access and download them for presentations and meetings. Such an easy way to keep us all up to date with the most recent information!

Easy Image Storing

Aug 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how easy it is to stay organized. I think the "collections" is my favorite feature because I often need to send collections of high res images to partners. It's so much easier for me than using another file transfer method. I also like that you can set an expiration date.

Cons: Can sometimes be a slow process to upload all of your photos to the platform, and downloading when you need to can be slow too.

Overall: I use imagerelay almost every day to provide access to high res images to our extended team. It is easy to use, well organized and I love being able to access our whole image library from anywhere.

Capterra loader

An Invaluable Resource

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility in organizing our image library in folders and subfolders as well as being able to tag images with keywords for searching.

Cons: Would like to have more fine grained control for user access that would allow some users non-admin access to some folders and not others while leaving those folders available for other non admin level users.

Overall: It has been a very valuable resource in a ver image intensive workflow.

ImageRelay is Handy

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is very intuitive, but as with any digital content management software, it requires a user who can clearly organize their files to make things accessible.

Cons: I wish the search functionality was a little more robust ... with my permissions, I'm not able to filter searches by file size, etc.

Overall: Pretty seamless, however, much of this is a testament to my client's organization of their files.

Digital Assets Management Made Easy!

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizing our user page to look and feel like it is part of our own company was paramount to moving forward with this service. Also bulk uploads and organizing files is very easy to do.

Cons: The only thing I would like to see is the ability to send out bulk email invitations. This can be done with a quick email to the client services team.

Overall: Overall my experience with Image Relay has been very positive. Managing our digital assets and sharing them with keep groups within our industry has always been difficult but this software has made this process more efficient and reduced my work load.

Our medium-sized business uses Image Relay for all our content management needs.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is fantastic! Easy to use, monitor and organize, Image Relay helps us keep a huge amount of content all in one place and provides peace of mind that everything is backed up. They keep improving it and every version is better and better.

Cons: No mobile/app version. It would be really convenient to have a version that I could use on my phone when I'm away from the office.

Great service for sharing collections of pictures and photos

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to create several collections of photos to share with clients, and I like that when I update a collection, it updates it for everyone who has received the link in the past.

Cons: I wish there was a prettier format when sharing the pictures, something more like a proposal that I could customize. I generally put all of the text and rates information in an email, with a hyperlink to the relevant Image Relay Collection.

Overall: Our properties have about 700 rooms and hundreds of cabins, which is a big task to organize when trying to book a new conference. With Image Relay, I've created the various collections and can update them with new pictures, or take out old or irrelevant pictures, whenever I want, and it will be updated for everyone I've previously sent the link to if they open it again.

Great Image Hosting site

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's quick with a vast amount of data and is easily organized for finding all of our different images very quickly.

Cons: While the software is intuitive and well organized, it doesn't seem to have too many other features besides just storing images. It would be nice if they could work in some complimentary services for image editing or something.

Overall: Overall, Image relay is a great resource for our team to be able to access a wide variety of huge image files easily. It helps us share information throughout the country and keeps our data usage lower on personal computers.

Powerful digital asset management platform

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have multiple users in different locations who all have access to the exact same set of multimedia content at all times. The search, naming and tagging features are excellent as well as their on-boarding and support services.

Cons: There is not much we do not like about the software. The hardest part of using this type of application is user adoption. Image Relay does a great job at training, it would be nice to push for ongoing training sessions to get more users on board with proper use of the system.

Digital asset management made easy

Mar 22, 2011
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Image Relay is malleable. It can be changed and personalized to meet a company's individual needs - and that is exactly what it has done for Cabot. Because we are one of IR's oldest customers, we have witnessed the truly long-term benefits of IR. The programming and customer service teams are always tweaking and coming up with new ways to improve IR, to meet the needs and requests of clients - but they also anticipate needs and requests before they even arise.

Cons: While the IR team might be called 'intimate' in its small size, only having one programmer makes request fulfillment a bit slow. That is the only major con that I have ever experienced as a user/administrator. This only indicates to me that IR needs to expand and take on more programing employees!

Overall: Image Relay has a multitude of uses, and it is always improving in its fuctionality, aesthetics, and ease of navigation. Whether for internal file storage and asset management, or for interfacing with external clients, Image Relay has proved invaluable to the ever evolving Cabot marketing strategies and endeavors. Its personable and attentive staff meets and anticipates our needs, and I can't even imagine how we'd function without Image Relay to manage our digital assets. It has all the elegance and functionality of a big corporation digital asset management system, with the detailed and individualized relationships and accomodations of a local business.

User Friendly!

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's extremely easy to use and share images.

Cons: Honestly, I can't list something just to list something. I haven't had anything come to mind.

Overall: At Dogfish we use Image Relay on a daily basis so having the ability to access files w/ ease and then share them is critical. It's by far the best graphic image site I've used.

Great product

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fixed price means you can upload as much as you want and have unlimited users.

Cons: The way that permissions are assigned is hard to manage if you have a lot of folders and people who need different access.

Overall: We're able to share assets globally, and keep everything updated.

Great tool for businesses

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Image really allows me and my client to easily store and maintain a visual database. Items can easily be uploaded and then taken down when needed. It allows us to maintain a current and accurate image database. I never question when an image is available for use in my clients work, if they don't want me to have access to it, they take it down. Easy and hassle free.

Cons: I can't really think of any cons for this product at this time.

Overall: Image really allows me and my client to easily store and maintain a visual database. Items can easily be uploaded and then taken down when needed. It allows us to maintain a current and accurate image database. I never question when an image is available for use in my clients work, if they don't want me to have access to it, they take it down. Easy and hassle free.

Our company uses Image Relay to store and share all of our photographs

Dec 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is intuitive and easy to use. The folder system helps keep everything organized. Assets that are included in multiple locations are linked so that any changes, updates, or edits are populated throughout.

Overall: ORGANIZATION!!! Photo assets have a way of getting out of hand very quickly and Image Relay gives our company a centralized place to store everything so that all users can have the access they need.

Easy keep organized, flexible, and intuitive

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The folder structure is very intuitive and since it has large images (at least in our setup), very easy to find what you're looking for. As long as you name you assets well the search functionality is great. Tagging can be helpful too.

Cons: Having to ask for elevated privileges from our admin has been the only bump, but even that was really quick and easy.

Overall: We have a large and ever increasing quantity of images, videos, and vector art. We tried a number of different platforms before. Keeping all of the content organized and easily searchable has been a big challenge for us, but Image Relay has been great.

Image Relay: The best DAM system.

Aug 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use that the product provides make my job that much easier. The system is intuitive and made with the user in mind.

Cons: Creating custom keywords and tags could be more streamlined.

Overall: Image Relay has been a platform for me to organize assets in my format. I have been using the system for years and while I have tested other systems, none can compare to the ease and simplicity of Image Relay.

User friendly Library!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The library is very easy to use, easy to upload and download and the best is the collections of photos you can create throughout teh gallery.

Cons: You can right click and open a new tab.

Capterra loader

Excellent asset management software

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: You can do a lot with IR, but what I like the most is how easy it is to organize files and share them as needed, even when Im not connected to the work server.

Cons: Very little. I think a few small features could be added, but for the most part I like working with IR compared to all other file management solutions.

Capterra loader

Time and Communication Saver!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Image Relay allows me to access the most up to date assets from our marketing team, saving all of us time and unnecessary communication. The Collections are particularly helpful when pulling together many items before downloading. The interface is intuitive and easy to use.

Cons: In a year of using Image Relay I have found nothing that I dislike!

Overall: Image Relay allows our teams to work much more efficiently as the assets our teams use are available on demand.

Capterra loader

User Friendly Asset Hub

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Image Relay makes it easy to to find photos and other assets. The layout and organization is intuitive and very user friendly.

Cons: Not too much I don't like, but I would say I am not a huge fan of the hover effects when you scroll over the images.

Overall: Overall it's a really useful tool for everyday use.

Image Relay works for us!

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Sharing Capabilities, Search feature, Organization, Ease of Uploading and Downloading

Cons: If images are not tagged when inputted, it is a tedious process to add them in and organize later, but necessary, because the search function is so crucial.

Overall: Image Relay is a perfect option for us to store and share our images! We are able to easily organize our Marketing materials, product images, and photography, and then download content to send, or even send links directly from ImageRelay to the appropriate business partners.

Capterra loader

Image Relay keeps us organized!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that all of our images are kept in a single place and are easily accessed by all staff. I love that we can keep them in organized folders, which makes it MUCH easier to find exactly what we are looking for.

Cons: I wish I didn't have to give a reason for downloading a photo. Maybe it's just our company that makes us do this, but I'd like to be able to set a "remember answer" tab so I didn't have to retype "Facebook ads" over and over again.

Sign Up for IR!

Mar 21, 2011
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Image Relay has provided Driven Studio a necessary and efficient tool for digital asset management. We've been using Image Relay since 2008, and their services have continued to improve and impress. With the ease of sharing and distributing assets to business clients, partners, and vendors it has saved Driven countless hours, dollars, and headaches.

We love the asset organization features, sharing, and tracking capabilities that give us peace of mind and help Driven remain a well oiled machine. The professional custom look that ties our branding into our very own Image Relay site is the icing on the cake. Sign up!

Cons: The only hurdle we've encountered, which can be said for anything new, is the learning curve upon updates and the release of new IR versions. However, the topnotch Image Relay customer service quickly helps bridge any problems we've come across.

Overall: Sign up for Image Relay. The competition doesn't stack up on price, service, and overall features. We would recommend a free demo to anyone.

Image Relay

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to share files with customers same time.

Cons: I find that the search results seem to produce all or nothing.

Overall: The speed and convenience of being able to relay files to customers same time is an amazing time saver!

IMAGE SHARE

Aug 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can build a collection and send a link that allows the receiver to download the image in a number of different formats.

Cons: I think storage has a limit, and we really need to archive images for up to 10 years at a time

Overall: Its easy to use, and is sent with ease. My internal computer system has firewalls so it makes it difficult to send more than one image, but with image relay you can send an entire collection in minutes.

Great lightweight digital asset management

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ImageRelay was very easy to implement and train our teams on-the customizable folder structure, permissions, and uploadable file types are great.

Cons: My only complaint is the lack of fully robust link tracking, but since we primarily use ImageRelay internally, this is not a dealbreaker.

Overall: I've had a great experience with ImageRelay from implementation to every day usage.

Capterra loader

The Go-to Image hosting solution

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can quickly and easily access image libraries and share only what I need to with particular clients.

Cons: Managing multiple client accounts could be smoother. Logging in between accounts becomes confusing and have not found an easy way to flip between accounts.

Overall: Overall, the ease in which photos can be accessed is key to how much I utilize image Relay, and improvements to the interface have only made the experience better.

Capterra loader

What's not to love!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works and it keeps getting better. Ability to upload one image and have the user determine the type of format they want to download.

Cons: Hard to say. Our team tells Image Relay processes that seem awkward and they fix it and make it better.

Overall: A repository for all types of files including videos, audio, images, Word, Excel, pdf documents. The folder structure is easy and labeling and search has gotten easier and easier.

Great for storage

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to organize and visually see all the assets on one place.

Cons: I wish we could make it necesssry for those who upload to use tags.

Overall: It's a great product that allows us to be more productive.

Image Relay

Aug 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of accessing all the images is great. Everything is right there. You can easily search and find what you need.

Cons: could be more attractive the site is a little blah but its about the images on the site not the site itself.

Overall: My experience with image relay has been great. Having everything saved in the site saves room on my hard drive. It also allows more employees to download images without using my computer.

Easy peasy

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Image Rely is very easy to navigate, share information and download from.

Cons: I have no issues with using the software. I am not an admin for our file sharing, I am just a user.

Overall: I am a remote employee so overall we have 3000 employees but I don't work at the main office. Image Relay makes it easy for our HQ to share and distribute information and marketing materials digitally throughout the US offices and internationally.

My DAM of choice

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Reliable performance and fast up/download speed. Fantastic customer service too.

Cons: Asset page is a little cluttered with buttons which may confuse those who are less tech-savvy. Moderate onboarding is required to get users comfortable with the system.

Overall: I used Image Relay in my previous job and I suggested them when my current employer was looking for a DAM solution. So far so good.

Capterra loader

Best DAM there ever was!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SP EASY to share files and images. Also very easy to upload, tag and search.

Cons: You cannot download videos on mobile. Would like to see this feature added!

Love Image Relay

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the assets I need are there by a simple query and I then choose the best one to fit my task.

Cons: Not sure I have experienced any negative issues with the software.

Overall: I have used similar platforms with other vendor partners, and I find they are a little more difficult to operate, or the search results require two to three queries to yield what I am looking for.

Capterra loader

Great DAM / Easy & Intuitive

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Image Relay is very intuitive. Love that it easily allows us to make attractive & useful collections to share with constituents (internal and external). Super easy to search. Sharing is breeze. Uploads allow for easy tagging and cataloging.

Cons: Really don't have any criticism. This works seamlessly for my use.

The Only Image Library

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of sharing, and maintaining files.

Cons: Does not have a desktop application, which would make file management even easier.

Image Relay for Small Business

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Image Relay is very easy to use. I especially appreciate the ability to modify folder order and the size of images for each folder. It allows for full organizational control.

Cons: The only nitpick that I have is that sometimes, when resizing/repositioning an image in a folder preview, the image position jumps a bit.

Great Customer Support & Ease of Use for Clients

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how user friendly Image Relay is for my clients. It packages all of our content in a nicely displayed interface that not only looks professional to our clients but is simple for them to use.

Cons: I wish you had the ability to edit links/shares after you have send them out to clients. For example if you need to update the permissions or expiration dates it would be nice to be able to do this on the backend rather than need to send new links. The good news is I spoke with Image Relay (great customer service) and they're considering implementing this in the near future.

Overall: We've been with Image Relay for about 3 years and have been super happy with our experience.

Easy to use

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how you can have various share levels for team members.

Cons: I don't like when you are posting revised images you have to upload them individually. It would be nice if you could bulk upload and it would overwrite the previous version.

Overall: It is very easy to use.

Image Relay

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use platform for internal staff and our external customers. 24 hour access enables our customers to get what they need when they need it.

Cons: No mobile version available. It would be helpful to have access from my mobile device.

Intuitive, good looking and a lot of bang for your buck!

Jun 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: After considering 15-20 different DAM services, I'm so happy I found Image Relay. At first glance, the clean, well-designed and intuitive interface made me believe the service lacked the functionality and customization I was looking for, but there's a lot more to Image Relay than what first meets the eye. The service provides all I was hoping for in a cost effective DAM; it serves as my company's internal image archive, an external image gallery and a smart and easy file sharing service. And the best thing is that all of our employees easily can start using it with a minimal need for training.

Cons: My only real con was that the search function didn't support Norwegian special characters (Γ¦, ΓΈ and Γ₯), but I reached out to the nice people of Image Relay, and a few days later the problem was fixed.

Overall: If you're looking for a cost-effective, intuitive and overall well functioning out-of-the-box DAM service, I can recommend Image Relay any day.

Great for large organizations

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's great for storing photos in one central location - specifically for a large organization, where we know that the photos on imagerelay have all been approved by our marketing department for our individual departmental use. I can download the photos in a variety of formats straight from the software instead of having to convert it later.

Cons: I feel like the tag and search function aren't always the best, at least, they didn't seem to be very intuitive and sometimes I feel that I'm not seeing photos I know are in there.

A Great Asset Management Tool

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to store and group/catalog photos. Also like being able to search for photos we've tagged.

Cons: It would be better if you could download a photo directly from your "Collections" tab rather than having to navigate through the images to download a particular photo.

Overall: Overall, the product works really well for our needs - we store just photos, no videos at the moment.

Awesome service

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly, easy to categorize, share, download, search, etc.

Cons: Unable to search for specific collections

Overall: Perfect for sharing assets galleries and such

Image Relay standard user

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Organization of images. Ability to customize collections for clients is key

Cons: Can be hard to search if assets not accurately tagged etc

Overall: Very good.

Image Relay

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User interface, mobile friendly, ease of sharing documents with business partners. Overall it's a great way for businesses to communicate documents to their coworkers

Cons: To be honest there isn't really many cons. Image Relay is really top notch

Overall: When customers need documents quickly and i'm on the go I can do everything I need to from my mobile device staight from their website. Sending and receiving documents in their original quality real time is amazing! It helps me keep my customer service at a High level

Would recommend

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use, straight forward, easy for tons of people to use and share galleries

Cons: when the platform switched there was a bit of confusion, wish i was a bit easier to search collections

Overall: Easy to use, great experience overall

Capterra loader

Great Image Sharing Software for Companies Small and Large

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to share links to images through email without have to attach and get blocked by spam filter size limits.

Cons: Organization could be tidier as sometimes search function does not find what I'm looking for.

Image Relay Dogfish review

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly. The website extremely easy to navigate and send image links to coworkers.

Cons: I do not currently have anything that I would change.

Easy to use

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to find the images I am looking for

Cons: No cons that I have found yet since using for a year!

Image Relay

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use; search capability; optional download types

Cons: I cannot think of anything at this time.

Overall: Able to quickly find pictures I need and download them and use in various publications; easy to upload and store images

This platform changed the way our company shares imagery and got us organized!

Jul 10, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: It took us awhile to get all our image assets uploaded and keyworded but once we did it has been easy to keep them up to date.

I love the permissions as it allows me to control employee and press access across the board.

The software is easy to work with and the only problem I've had as first time users do not understand how to get to the details page where it shows photo info (Description, date). This seems obvious to me but it's been my only complaint so far.

Oct 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Spectacular support team!

Apr 21, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are in the middle of a massive website redesign which uses Image Relay as a CDN. Their support team is amazing and has been very helpful in moving this project along for us. If you ever happen to need support and want it quickly, just jump on their Slack channel and they will take care of you within minutes.

The most efficient, useful and cost saving DAM there is!

Oct 20, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: - Simple structure

- Fast upload/download speeds

- Excellent product support and customer service

- Very customizable

Cons: None at the moment

Overall: Very highly recommended. I have done demos with many DAM services and Image Relay easily rose to the top.

I use IR to share files without any maximum size restrictions and have all assets in one place.

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: No maximum size restrictions

Search tool and mutiformat capability

Share assets and maintain them(globally)

Easier to design and organise tasks(daily basis)

Cons: Mobile app is not available

License fee is somewhat costly

Other than that no disadvantages so far.