---
title: "Claromentis Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Claromentis Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more."
source_url: "https://www.capterra.com/p/83430/Claromentis-Intranet/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Claromentis Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Claromentis

## What is Claromentis?

Claromentis Enablement Hub is designed for businesses with complex needs and strict regulatory requirements. It centralizes communications, standardizes operations, and enhances employee productivity. Create a brand-aligned intranet for pushing out secure communications and boosting employee engagement. Enforce regulatory standards with an AI Policy Manager that handles the end-to-end policy management process. Improve remote collaboration with dedicated project spaces, version-controlled document management, and in-system messaging. Standardize repeatable operations and compliance procedures with custom no-code automations. And deliver effective, measurable training experiences with a SCORM-compliant learning management system. ISO 27001:2022 and HIPAA compliant as standard. Available in the cloud and on-premise. Book a free demo and trial for 30 days.

## What is Claromentis used for?

[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Intranet](https://www.capterra.com/intranet-software/)[Collaboration](https://www.capterra.com/collaboration-software/)

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

87%

Neutral

7%

Negative

7%

Starting price

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Claromentis alternatives

Highest Rated

[5.0 (5)](https://www.capterra.com/p/185255/Hubley/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (122)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/83430/Claromentis-Intranet/alternatives/)

## FAQs about Claromentis

Overview

### Which roles and teams benefit most from Claromentis?

Claromentis is most used by IT leaders and systems teams, communications and marketing staff, HR leaders, and project or program managers. IT teams manage intranet content, applications, and operational information; communications teams publish updates; HR supports employee resources; and managers coordinate projects, client work, and organization-wide visibility.

Answer based on 30 reviews

Overview

### What company size and specific industries is Claromentis built for?

Claromentis is designed for mid-market and enterprise organisations in complex or regulated industries. It is best suited to multi-site businesses in financial services, healthcare, legal, manufacturing, hospitality, and water authorities.

Features and Usability

### What are the key features of Claromentis?

Claromentis offers intranet and collaboration features such as employee portals, document management, knowledge base management, and discussions/forums. It also includes workflow management, approval process control, task management, project time tracking, analytics and reporting, access controls/permissions, and third-party integrations for internal communication and process management.

Integrations

### Which third-party tools and platforms does Claromentis integrate with?

Claromentis integrates with over 20 third-party tools and platforms, including identity and access tools such as Azure Active Directory External Identities, Cisco Duo, JumpCloud, and Microsoft Entra ID, plus productivity and collaboration apps like Box, Dropbox, Google Calendar, Google Drive, Google Sheets, Google Workspace, Jira, and Eventbrite.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Claromentis offer?

Claromentis provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Claromentis offer?

Claromentis provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe customer service as often fast and helpful, with quick replies and solutions for many issues, though some note inconsistent communication and periods of poor support after staff changes.

Answer based on 6 reviews

Ease of use

### How easy is Claromentis to use?

Claromentis works well for everyday intranet tasks, document sharing, and workflow creation after teams learn the platform. Small business administrators and less technical employees often find it approachable, while larger organizations may need training to navigate scattered settings, configure apps, and manage custom workflows or notifications.

Answer based on 14 reviews

## Features

AI summary

Based on 2,080 Employee Communication Tools reviews

Capterra data shows that buyers of Employee Communication Tools rank the following features as their top priorities:

-   **Communication Management** (**55%** of reviewers rated this feature as critical)
-   **Employee Database** (**53%**)
-   **Mobile Access** (**63%**)

Claromentis supports all three of the features reviewers rate most important: **Communication Management**, **Employee Database**, and **Mobile Access**. Together, these capabilities help businesses keep internal messaging organized, maintain accurate employee information, and give teams easy access to updates from anywhere, allowing teams to stay informed and connected across the organization.

Chat/Messaging

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Secure Data Storage

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Content Management

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Search/Filter

2.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

File Sharing

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Knowledge Base Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Claromentis 140 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Feed: Provides a live feed that updates when the status of a task has changed.
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics and Reporting: Provides insights into student health trends, generates reports, and aids in decision-making for health programs and services.
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Blogs: Allows users to publish blogs on social site
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Chat/Messaging: Communicate using direct chat or messages within the system
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- For Field Service: Intended to be used by field service companies
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Franchise Intranet: A central repository to manage branding content across franchisees.
- Franchise Operations Management: Track and manage the day-to-day operations of all franchise locations.
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Live Chat: Ability to chat online in real time
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Member Database: Add, store and access information pertaining to members
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multiple Workspaces: Allows users to create multiple workspaces for different projects or teams.
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Policy Management: Create, manage, and track policies and procedures within an organization
- Prioritization: Arrange tasks based on the level of priority or urgency
- Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Workflow: Create, manage, or update project workflows.
- Quizzes: Brief assessments used to measure knowledge and skills
- Read Receipts: Ability to see if recipient has viewed/opened the message
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Support: Provide support to your customers and employees remotely over a shared network
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Royalty Management: Streamline royalty relationship management via payment processing, lease tracking, reporting, and more.
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Single sign-on (SSO): Simplifies user authentication across multiple services while maintaining security.
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Space Reservation: Manage the reservation of workspaces
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- To-Do List: A digital list of items that need to be completed
- Training Management: Track employee/learner's progression through training programs
- Unified Directory: Store, modify, and track user accounts and access in a centralized directory
- Version Control: Track revisions and updates made to files and navigate between different versions
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wiki: An informational database that allows users to add, delete, or revise content
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (30)

4.2

Based on 30 reviews

## Pricing

Value for money

4.5 (26)

Free Trial

Claromentis Enablement Hub

Get in touch for a quote.

Claromentis Franchise Hub

Get in touch for a quote.

Claromentis Charity Hub

Get in touch for a quote.

Value for money

4.5 (26)

4.5

Based on 26 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Box](https://www.capterra.com/p/148766/Box/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (29)

4.5

Based on 29 reviews

## User reviews

Overall rating

4.3

Based on 30 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(20)

4(6)

3(2)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Verified Reviewer

Director of TA and OD

Used the software for: 3-5 years

### "Average experience "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 29, 2026

Never heard from our reps. No check ins or follow ups. With them for many years and expected better customer service

Pros

PTO tracking was great and well liked by our organization. Ticketing system was smart enough to know org structure

Cons

Difficulty on the back end when changing workflows on eforms/ticketing system. Too many steps for changes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Krista R.

Site Manager

Used the software for: 1-3 years

### "Explore other Options"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 27, 2026

There is so much potential with Claromentis, however, the current product is very poorly managed and needs security and customer service improvements.

Pros

Claromentis offers a decent ticketing system with the ability to customize approval flows to your organization.

Cons

Claromentis has a less than desirable customer service model. Initially there was support in the US, however, when the customer service structure changed and our representative was change to someone in the UK, there was barely any communication. The service would go down frequently causing issues with my companies users. There was also no security so our data was at risk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Operations Manager

Used the software for: 1-3 years

### "An amazing product at a reasonable price, what could be better than that?"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2018

A company wide communication platform that has helped to simplify tons of daily tasks such as training, reporting, and communication with our team on important issues.

Pros

The intranet looks great and has a lot of features right out of the box. No modules and features that cost extra money. Whether hosted or with an in-house server, the cost is very reasonable. A lot of other companies like to nickle and dime you for every little feature and we love that Claromentis is no nonsense when it comes to their pricing. The permission controls are very granular and with a clear company structure, each user's experience could be tailored specifically to them. These features just get better and better too with each update. The updates are not too frequent, but they always bring noticeable changes at no extra charge (hosted platform). The support is very helpful, usually responding to issues or changes within 24 hours (emergencies even faster). As far as down-time goes, we have experienced none (other than for updates) with the hosted platform and I can't explain how nice it is not to have to worry about that. Their e-learning module is great and has significantly helped to streamline our training. New employees can be hired and their new hire training immediately sent to them as soon as they log into the intranet, no manager intervention required. The Infocapture module is great for getting rid of complicated Excel sheets that are emailed back and forth. Overall, it's an amazing product at a reasonable price!

Cons

First off I'd like to say these aren't necessarily cons, just things that could make the platform even greater than it already is. Sometimes it can be difficult to navigate through all the different features, but that can be managed by turning off the things your company won't be using. Some admin features you think would all be in one place, are scattered around in a couple different areas which can cause confusion. Some examples would be settings or permissions on an e-learning course that are not editable from the admin panel. I sometimes find myself clicking to the admin panel out of habit, only to realize the settings that I want to change are within the course itself. No IP-Whitelisting control features. If there was a way to create lists of IP's (and a section for IP's not listed) and assign modules or users to the various lists in the admin panel, it would be awesome. This would allow for greater control over what the users have access to at different locations. Think full access while on-site at work, and only schedules while at home. Infocapture (their form system) is lacking some features that could be nice, such as being able to compare multiple entries, or set global calculations that would take into account specific entries. Think if a store entered their sales numbers every day, could we see what their average or max sales numbers were. Currently you can not.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Head of Communications and Marketing

Used the software for: 1-3 years

### "A great, visually appealing platform which does not require content managers to be technical experts"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2018

With this software we improved our communication with our staff and community.

Pros

The flexibility of the tool is probably its greatest asset. It comes with many great apps (calendar, events, news, blogs, documents, microblogging tool etc.) that you combine during the development phase of your intranet to design the product and UI that will best serve your needs. The layout is really customisable and the designers' team will support you to elaborate a usable homepage which is also visually appealing. The possibility to embed, in different pages or sections, components that are dynamically synchronised with the main apps (calendar, events, news, blogs etc.) allows you to share information in the most appropriate ways with various departments or groups of users, while avoiding multiple posting. The Claromentis team has also been very effective with the custom development we requested, explaining the pros and the cons of each decision and identifying workaround solutions at minimal cost, always in the respect of established deadlines. The support team is really responsive and supportive too.

Cons

Because we requested a high level of customisation, future system upgrades may be more difficult and require more testing. Sometimes I wish also there were less apps, but the functionalities of the core apps would be pushed even further (although the notion of "core apps" is subjective and probably depends on the client's needs)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

COO : Orthopaedics and Devices

Used the software for: 3-5 years

### "The all-in-one package for our company we were looking for"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2019

Significantly greater efficiency and internal communication. Every task or requirement is now in list form so its less likely that these tasks are skipped over as they would be with emails. Customer service with Claromentis is fantastic and all queries are attended to within a short period of time. In most cases they have a solution for the problems we are experiencing. Overall it has been a game-changing experience getting Claromentis implemented in the Group.

Pros

This intranet fulfils almost all our requirements for an intranet. We have a very decentralized company across multiple countries and this systems allows everything to come together. We use the business process management tool Infocapture extensively from managing the Group's creditors process, to travel to central procurement. The flexibility and ease of use is fantastic and you don't need to be a programmer to create extensive and complex workflows for all areas of the business. This tool in particular has transformed our Group from a heavy email-based company to a lean workflow-based company.

Cons

Not much I dislike about Claromentis. There are a few minor optimisations that could be done but more and more of these seem to be corrected with each upgrade.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Lead Consultant

Used the software for: 1-3 years

### "Claromentis Review for 120 person agency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2018

Overall it's been a great experience with Claromentis. The customer service has been great and we look forward to working with them both in the short and long term.

Pros

As a small agency when we first started with Claromentis (around 50 people), we were very impressed by what Clarometnis could provide at the start - we used about 15 or 20% of the funcationlity at the beginning, with the ability to scale over time. We still haven't hit 50% of the functionality but really like the fact that it's a fixed cost by user group, rather than having to pay for seperate modules. It's really allowed us to grow the platform and it's usage across the agency over a period of time.

Cons

Overall the platform is great, although the two things we would like to be changed most are the ability to customised notifications even further and a more native chat function rather than the plugin RocketChat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Digital Marketing Executive

Used the software for: 3-5 years

### "Our version is outdated so that may be why we have some negative feelings towards this platform"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 9, 2018

Customer service excellent, final product could do with improving.

Pros

At the end of the day the system does what we want it to do - communicate internally to all staff and stakeholders across the business. Customer support has always been excellent.

Cons

I believe that the version of this intranet that we currently use is outdated, which is probably negatively impacting our experience. All the features just seem so old and bland. Everything could do with a improving from page templates to themes and designs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Talent and Client Experience Specialist

Used the software for: Less than 1 year

### "Poor User Interface"

2.0

January 12, 2018

Pros

There are a lot of types of functionality in the Claromentis software platform. There is functionality to post news, feature important communications, open discussion boards, and share documents.

Cons

Unfortunately, the Claromentis platform makes for a messy and poor UI. It is not simple to configure and update. It is not easy to make it look nice and uncluttered for users. In attempts to de-clutter, the interface can make it difficult to find needed documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Christian C.

Owner/Broker

Used the software for: 3-5 years

### "Great way to communicate with remote workers"

5.0

March 5, 2018

Pros

Easy for employees to find documents, links to frequently used websites, company updates. Our firm has sales employees and can display on the homepage a "leaderboard" with ranking. Motivates our sales team - they pay close attention to this feature and even call up if something was missed on our part and want to be posted for recognition.

Cons

The back end takes a little getting used to - have to spend time training new admin users. Front-end simple for users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director, Marketing and Customer Experience

Used the software for: 3-5 years

### "Excellent platform for an Intranet"

5.0

October 9, 2017

Pros

Excellent customer service, great fast software with a lot of built-in functionality to allow you to get the site quickly and efficiently.

Cons

We would love to be able to tag people in comments and have a like button on photos and comments, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/83430/Claromentis-Intranet/reviews/)

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