# Claromentis Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Claromentis Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more.

Source: https://www.capterra.com/p/83430/Claromentis-Intranet

---

# 

 Claromentis Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Claromentis

## What is Claromentis?

Claromentis is an integrated, highly customizable digital workplace that makes a real difference to your people, processes and profitability. Featuring Intranet, Business Process Automation and Learning Management System packages you can choose the individual package your business needs. Or you can leverage our entire solution to help you build a better, more productive, collaborative and profitable business. Trusted by hundreds of businesses worldwide, and with offices in the UK, US and Australia, we have more than 20 years of experience helping customers reinvent their processes, engage their teams and futureproof their business. Get in touch today to find out how Claromentis can help you build the perfect digital workplace for your business goals.

## What is Claromentis used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Intranet](https://www.capterra.com/intranet-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

87%

Neutral

7%

Negative

7%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Claromentis?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.claromentis.com&name=Claromentis)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Claromentis

4.5 (30)

VS.

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting Price

Contact vendor

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (30)

Ease Of Use

4.8 (5,403)

Value For Money

4.5 (26)

Value For Money

4.8 (3,340)

Customer Service

4.5 (29)

Customer Service

4.9 (3,220)

## Claromentis alternatives

[4.5 (87)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,092)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/)

Starting price

$6.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/83430/Claromentis-Intranet/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Search/Filter

2.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

File Sharing

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Knowledge Base Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Access Controls/Permissions

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Activity/News Feed

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Claromentis 85 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Track and manage the day-to-day operations of all franchise locations.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Add, store and access information pertaining to members

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Plan and coordinate all the resources, costs and time needed to execute assignments

Brief assessments used to measure knowledge and skills

Preview and make real-time changes in the web content

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Track revisions and updates made to files and navigate between different versions

An informational database that allows users to add, delete, or revise content

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (30)

4.2

Based on 30 reviews

## Pricing

Value for money

4.5 (26)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (26)

4.5

Based on 26 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

Box](https://www.capterra.com/p/148766/Box/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (29)

4.5

Based on 29 reviews

## User reviews

Overall rating

4.5

Based on 30 reviews

Filter by rating

5(20)

4(6)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director of TA and OD

Staffing and Recruiting

### "Average experience "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 25, 2026

Never heard from our reps. No check ins or follow ups. With them for many years and expected better customer service

Pros

PTO tracking was great and well liked by our organization. Ticketing system was smart enough to know org structure

Cons

Difficulty on the back end when changing workflows on eforms/ticketing system. Too many steps for changes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Krista R.

Site Manager

Human Resources

### "Explore other Options"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 23, 2026

There is so much potential with Claromentis, however, the current product is very poorly managed and needs security and customer service improvements.

Pros

Claromentis offers a decent ticketing system with the ability to customize approval flows to your organization.

Cons

Claromentis has a less than desirable customer service model. Initially there was support in the US, however, when the customer service structure changed and our representative was change to someone in the UK, there was barely any communication. The service would go down frequently causing issues with my companies users. There was also no security so our data was at risk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Felix Daniel G.

CEO

Internet

### "My experience in a complete and efficient intranet."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 1, 2023

This platform is great because everything is seamlessly integrated, making it easy to navigate and access information efficiently.

Pros

I like it because it offers me a wide range of applications and tools that facilitate communication between teams, task and project management, and the efficient organization of information.

Cons

I have experienced small technical issues, such as slow load times or occasional errors when accessing certain applications.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2023

Thank you so much Felix! Our free trial is a very good way to get to understand Claromentis - you will not experience any slow times in the production version! Let me know if I can help in any way!

RE

Raja E.

PS Coordinator

Philanthropy

### "Claromentis review from Houston Food Bank"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 30, 2023

Pros

I appreciate the ability to keep our partners updated with the news announcements and events features. I also like that email notifications can be enabled

Cons

I do not like the design of the page. I would prefer a more upgraded design with better color contrast

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2023

Hi Raja Thank you for your excellent review! All aspects of the design can be controlled from the design panel on your system - including all colours, background images and much more I will contact your account manager to see if we need to provide any assistance here Thanks again Nigel

VW

Valerie W.

Technical Operations Manager

Architecture & Planning

### "We love "Clare"!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2023

It has been so lovely! We really enjoy the program!

Pros

We love how Clare connects our franchise owners across the U.S. & Canada! The system has been user friendly and even our least tech savvy owners have been able to understand the program. The tracking is incredible to see which owners have participated in certain activities.

Cons

I wish we could move files within the Documents with out them loosing their links. If there was a way to have email linking within clare or email hosting, maybe even an invoicing system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Aziz K.

Data Engineer

Information Technology and Services

### "Central intranet for team collaboration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2022

Pros

Claromentis has everything we require in an intranet to maintain internal communication inside our company.

Cons

Claromentis is a little bit pricy in comparion with the other workspace and intranet solution alternatives in the market.

Switched from

[Aptien](https://www.capterra.com/p/146132/Aptien/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2022

Thank you Aziz - it's really great that you are enjoying the product!

CA

Chirag A.

SEO Executive

Information Technology and Services

### "Great Plateform for Companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 30, 2022

Best software for store data and manage content and details of employees.

Pros

It's a great software for mid level companies. Flexible and provides much features to mange employees and data storage.

Cons

Little bit tricky to use first time but it's easy to use after you spend some time and explore the features.

Switched from

[Simpplr](https://www.capterra.com/p/168748/Simpplr/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Lee-Ann R.

HR Director

Retail

### "Great UX with lots of options to create an engaging employee portal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2021

The implementation team had a blast developing our portal. The simplicity, depth and agility of Clarmentis makes it easy to have a professional site in very little time.

Pros

Widget based options for quickly creating a professional and engaging employee portal. Lots of choices for the look and feel of your website. Policy document management makes it easy to ensure compliance to regulatory policies and completion of mandatory reads for staff. The knowledge base provides access to company information, training documents and how to information.

Cons

I don't like that I can't see what the final news feed will look like when up on the site prior to putting it up on the site. I can save it as a draft but the draft mode doesn't allow for what the final will look like when live.

Reasons for choosing Claromentis

A clear winner with all the options and widgets available. One of the few products that offered a learning management system (LMS) as a standard feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Tori W.

Marketing Executive

Education Management

### "A comprehensive system in a truly customisable platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 23, 2019

Pros

We use Claromentis as our central communication and collaboration tool to allow our employees from across the country, both office-based and remote workers, to remain in contact on the go. It enables us to communicate key company announcements to everyone, in the same way, at the same time and it allows us to collaborate on projects seamlessly, remaining in contact with one another where ever we are. Claromentis centralises everything we do as a business, from helping us manage key processes, organise and monitor our company documents and policies to allowing us to share news, announcements and collaborate on projects. The possibilities within Claromentis are truly endless, allowing you to build a unique digital workspace which fits your businesses needs perfectly; the scope of different features it offers is fantastic. We have been using Claromentis for six months and have already seen the great impact it has had on our operations, and we still have areas to uncover!

Cons

For us, inter-app alerts are difficult to follow. There are so many moving parts to Claromentis and the @mention feature works great in some areas, but not in others; it doesn't always trigger a notification to the mentioned individual. This makes it difficult to keep on track of communication happening within the different apps which make up Claromentis. There is also not currently a desktop or tablet app, which if available would bring the digital workspace into its own and separate it from a web application. However, those things being said, the pros and the benefits Claromentis has brought to our organisation and the way we work speak volumes and far outweigh the cons, which hopefully in time will no longer exist.

Alternatives considered

[Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Ryver](https://www.capterra.com/p/147268/Ryver/)

[Slack](https://www.capterra.com/p/135003/Slack/)

[Jostle](https://www.capterra.com/p/130784/Jostle/)

Reasons for choosing Claromentis

Capabilities, flexibility and cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Ernesto S.

IT Manager

Plastics

### "Team Work"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2019

Our overall experience with Claromentis has been outstanding: The main reason behind this is the fact that the company is setup to work with customers closely and perform critical tasks and services which were fundamental to us as a small business: \*\* initial training: The claromentis team provided us with plenty of time of training directly with their service reps and engineers to ensure that as administrators we fully understood the platform \*\*\*\* Customizations\*\*\*\* As expected, we quickly ran into situations where we needed special functionality not present in the standard product. The claromentis team was able to work with us to properly spec out these customizations and achieve them to our full satisfaction. This has been a \*\*fundamental\*\* part of our relationship and an element that we are convinced would have been very difficult to find with other vendors.

Pros

What we liked most about this software was the ease \*\*and the speed\*\* with which we were able to implement it and get our first workflows online. Because the Claromentis team is set to work closely with a customer in getting their server (we use the on-premise option) up and running, and also carefully train the customer in the use of the different features (we use InfoCapture in particular), they ensure that a customer quickly becomes a success story.

Cons

If we could add anything here would be only the lack of a intelligible output for the infocapture workflow rules. I'm sure at some point the team will add a visualization tool that would allow non-technical users to understand the currently workflows on an infocapture project. The current interface however is very easy to use for system administrators.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/83430/Claromentis-Intranet/reviews/)

Popular comparisons

[Microsoft SharePoint vs Claromentis](https://www.capterra.com/compare/1167-83430/SharePoint-vs-Claromentis-Intranet) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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