# Fraxion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fraxion the right Procurement solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/83439/Fraxion-Spend-Management/reviews --- Fraxion 4.4 (130) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fraxion Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews RM Raheel M Information Systems ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “The reliability of the product is superb; we almost forgot to worry about requisition initiation and the associated workflow process. “ June 26, 2025 CB Caron B Ops ManagerPublishing, 51 - 200 employeesUsed the software for: More than 2 years. “Having to delete a purchase order if the invoice differs from the original purchase order sent to supplier.“ March 26, 2024 ER Estefania R staff accountantWine and Spirits, 51 - 200 employeesUsed the software for: 1-2 years. “I also like that you can search and pull out data to see how many invoices are in everyone's query, that way you can pull a report every week to make sure the payments get done on time that week.“ August 23, 2022 KO Kristina O Marketing AssociateBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years. “The one and only feature that I have a real issue with is the timing to get all information into the system so final documents are ready for the customers deadlines. “ August 23, 2022 FT Fajemilua T Associate Finance ManagerFarming, 11 - 50 employeesUsed the software for: 6-12 months. “The software is very good for management of procurement process“ March 25, 2024 EG Elaine G Local Sales AssistantTelecommunications, 51 - 200 employeesUsed the software for: More than 2 years. “It is not easy to just pull the invoices by name if there are several advertisers using same brand; software cannot pull multiple stations at the same time without pulling all the stations for the group; delays without explanations.“ August 23, 2022 KO Kristina O Marketing AssociateBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years. “I have had great experience with Centerviews when all information is available and find that our customers appreciate the layout of their invoices.“ August 23, 2022 EG Elaine G Local Sales AssistantTelecommunications, 51 - 200 employeesUsed the software for: More than 2 years. “However, there is a significant delay from when invoices are available in the billing system to being available in Centreviews and pulling invoices is a tedious process.“ August 23, 2022 ## Showing most helpful reviews Showing 1-25 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lisl M. Projects and Customer Manager Publishing Used the software for: Less than 6 months ### "Fraxion Review" October 29, 2018 4.0 Our experience with the software and Fraxion team has been very positive. We are hoping to improve spend approval process, automate processing and control our costs. Pros The system is extremely user friendly and can be used with little to no training. It creates an overall view of the spend, which puts the authoriser in a informed position before approving the spend. The automation of the process and paperless environment is great! Cons We had some difficulties integrating the software to our ERP Review Source MI Mario I. Director of Operations Hospitality Used the software for: 2+ years ### "Does and much as you want or as little.." August 30, 2022 5.0 Overall, great. I inherited the oversight when we were in between DOF's. I'm much closer to it now. It keeps all departments in sync without wasted time. Also, helps to organize us to get things paid on time. Pros I keep a pretty tight budget. If I approve am expense, my DOF and GM trust it, but it also keeps them in the loop without having meetings to discuss expenses. They can see them as I see them and as questions, if needed. The who order the supplies are great at running a facility, but computers, not so much. They are able to navigate it as useful tool. Cons I'm sure there is a setting somewhere, but I'd like it to be easier to reference past requests. 'Reports' are long and not always what I need. For example, if I don't know who the req initiated with, it's hard to find. Maybe filter by GL code? This seems ticky tak, but you asked! Reason for choosing Fraxion I didn't. Review Source KT Katie T. Asst. Controller Wine and Spirits Used the software for: 2+ years ### "Needs an upgrade" August 23, 2022 3.0 Pros It is easy to find the data that has been uploaded to CV. Cons I wish the software had more automation and ability to upload data (like GL account coding for multiple lines of expense coding per invoice) Review Source KW Kristi W. Accounting Asst/Reception Accounting Used the software for: 2+ years ### "CentreViews from Accountant perspective" September 1, 2022 5.0 it has been nice, but there can be improvement in Viewing, sorting, availability and updates Pros I love how things are grouped and categorized. Viewing is simple and easy to look at understand. The filters need help.. the "Last" tab shows but you can also tab at the bottom.. Kind of redundant. Cons The system doesn't seem to be always updated. Sometimes I am looking for information and it has not been updated in the system. Review Source ES Elbert S. Director, IT and Communications Museums and Institutions Used the software for: 1-2 years ### "Great software that greatly improved our Purchasing abilities." September 12, 2019 5.0 We were on a paper system using Microsoft GP as our accounting software. We needed something that integrated with GP and was easy to implement and train. After a year researching various alternatives, we chose this software for cost, ease of implementation, and user friendliness. The implementation support was superb and the follow-up customer service was exceptional. We continues to expand into additional modules - the software saved us in significant time and effort of our purchasing team. It also greatly improved our audit response time. Our users can now easily request and track their purchase requests. The final PO is in GP, but this is accessible to them as well. Our number of licenses for GP prevented them from actually being able to check the PO. Recurring or blanket POs are much easier to produce and maintain on an annual basis. Pros Ease of use and accessibility to our primary requester personnel. Integration and Interface to GP2015 simple and automated. Clearly defined rule sets based on both Levels and Supervisors. Flexible rule changes to meet changing requirements. Tracking of requisitions and follow-up on results. Special Projects tracking. Cons So far nothing. Any Minor issues at implementation were worked through and explained by the implementation team. Reason for choosing Fraxion Excellent support at initial analysis of our requirements. Ease of use compared to other systems. Cost/price point with functionality was a significant reason for our decision. Review Source CT Cheryllee T. Financial Manager Logistics and Supply Chain Used the software for: 2+ years ### "Fraxion Review " September 15, 2023 4.0 Overall, we have a good Fraxion experience. No integration issues has been identified. Pros Every activity/step is logged for ease of reference. Cons That we sometimes struggle with speed. Requests take a while to approve. Review Source DW Desmond W. Purchasing Specialist Gambling & Casinos Used the software for: 1-2 years ### "Needs more work on simple everyday features." July 14, 2020 4.0 Mostly good with respect to the approval and request submission process Pros The Approval flow process. The ease of submitting requests, and a few of the reports. Cons Simple Features like making change to a vendor, making change to delivery dates are not available features available, and it is a shame that they will develop such a good system and fail to consider very simple everyday things like these that people need to make things easy. And doing change orders after you cancel a previous one is not possible. The system needs more simple features for everyday users who make simple errors to correct them easily. Review Source Response from Fraxion July 24, 2020 Thank you for taking the time to share your feedback Desmond, we really appreciate it. We are pleased that the request and approval process, and reports are working well for you. We would like to have your Customer Success Manager work with you to identify some process improvement and additional training options, given that your Fraxion e solution, integrated with your accounting system does indeed have the features mentioned, although some of the requested activities should be done in the integrated accounting system. We can address the different needs that you mentioned to better leverage Fraxion for your International team. As part of your annual complimentary consulting review, we would also like to show you how Fraxion Prime's pricing model is designed to be much more scalable for a growing organization like yours. Your Customer Success Manager will be in touch to share more details with you. MM Mpho M. Finance Systems and Procurement Manager Education Management Used the software for: 6-12 months ### "Fraxion User Feedback Review" March 3, 2022 5.0 Correct procurement processes being followed. Spend Alerts to budget holders brings awareness to Centre heads on over spend on budgeted line items Pros User friendly Enhanced controls to minimize risk areas Simplified reporting in tracking costs versus budgets Excellent supplier management tool Cons Editing an existing PO( Adding additional line items on existing POs) Functionality of submission of invoices by suppliers. Functionality of emailing PO to suppliers with correct Tenant email address( NOT Frxaion.biz email) Invoicing has no reject option Review Source JS Jeremy S. Director/Corporate Controller Machinery Used the software for: 1-2 years ### "First Class Product & Customer Service" August 27, 2018 5.0 We have taken a person who previously spent 100% of their time keying invoices and been able to utilize them in much more value-added areas within the accounting department. When you see the first invoice from API-Centreviews and realize that they keyed 800 or 900 invoices on your behalf (and then wrote all the checks for those invoices) and how much time that would have taken your employee it's dumbfounding. API not only does things faster, but their system increases security and record retention simplicity. Pros Implementation flowed smooth and quick as we had a dedicated project manager who took us through the process. The web-based system is easy to use and took minimal training for our various users to get up to speed even though they're in various offices. Customer service is US based and always very responsive when we need support. The added security/approval levels the system provides is much better than any in-house paper routing system we could have come up with. It's much easier to find an invoice now with everything on-line in a PDF than before where we had to track down the paper copy in a file or on someones desk (which may be in your building/location or may not be!). Cons They have a few canned charts for reporting that don't appear to provide much benefit. With some tweaks they would be very useful but there is no option to edit the data for the charts at the current time. We have a 1-to-1 GL account name to account number structure yet we still have to pick the GL number from a drop down list after we select the account name. Seems redundant. Review Source TJ Teneill J. Senior Administrator - Capital Management Financial Services Used the software for: 2+ years ### "Upgrade Notice" July 14, 2020 4.0 Good, but when upgrades are implemented, there should be lead time and engagement with user(companies) to ensure better controls are in place should there be issues. Functionality should not be taken away only enhanced to increased. UAT Testing should be allowed with client testers before upgrades are completed. Each client/company has different needs and therefore should be catered to. Pros Easy to use application once you know the features. Cons Implementation of upgrades without consulting/involving companies/clients. Review Source Response from Fraxion July 17, 2020 Thank you for taking the time to post a review and provide us with feedback, Teneill. We always welcome constructive feedback as to how we can improve not only our product, but also our processes. We're so pleased that you're finding Fraxion easy-to-use and enjoying the features and functionality. With regards to new releases, we offer access to your own test environment where you will have the ability to thoroughly test and engage with us on any enhancements and/ or additions that might have an impact on your business before these are released to production (live). One of our professional services consultants will be contacting you to ensure that the many new exciting features available in our next release are seamlessly integrated into your existing business practices. Thank you. RS Robert S. Purchasing Agent Education Management Used the software for: 2+ years ### "Great Tool for Everyday Spend Management" July 14, 2020 5.0 Less paperwork in filing cabinets and paperless purchasing has been a wonderful change. Pros Our greatest feature has to be "Punchout". When we went live with it, everyone really started to enjoy it. Cons I would prefer someone from Fraxion to be onsite for setup with our IT group. We have all of the features and have yet to get them running due to some issues. Other than that, it is a great tool for us. Review Source Response from Fraxion July 22, 2020 Thank you for your valuable feedback and product review, Robert. We are so happy that you're enjoying Fraxion's PunchOut module and that paperless purchasing has been such a positive change for your business. Regarding an onsite implementation, we do offer this service and one of our Customer Success consultants will be in contact with you to discuss the details and options, post COVID-19 restrictions. We'd like to work with your team to get all of the features up and running to further enhance your spend management processes. GH Gary H. Group Accounts and Payroll Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Fraxion Uodate" February 27, 2024 5.0 Pros Program works well with my company. Sufficient enough. Cons Nothing at all do I have a problem with. Review Source KK Kimberly K. Accounting and ERP Systems Integration Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "General eRequester Review" November 18, 2020 4.0 My experience with Fraxion has been very good, great respond time whether for support or sales queries. Very professional helpful staff. Pros Easy integration with backend ERP, flexible approval workflow based on $, multi-approval workflows based on request types, great requisition audit/even history, clear visibility on approval workflow in each requisition. Cons No ability for RMA's or supplier credit notes, must be done directly in the ERP so $$$ related to a PO don't match between the 2 and affects purchase reporting analysis. Reason for choosing Fraxion Recommended by other Sage ERP partners, ease of integration, general feature set and transaction flow. Review Source MG Mary G. Accounts Payable Specialist Hospitality Used the software for: 2+ years ### "oci mg" August 29, 2022 5.0 The software/site is very easy to use. The people are very helpful to work with. Pros That it is very user friendly and easy to navigate Cons nothing the system is great to use as it is user friendly Reason for choosing Fraxion system is user friendly Review Source DG Dominic G. Regional Sale Director- Central Wine and Spirits Used the software for: 2+ years ### "Needs improvement" August 23, 2022 3.0 Pros Centreviews is better than processing and coding invoices manually. Cons No ease of function. You can't drag cells down, even if the entire column needs to be the same info. You need to click through EVERY cell to change something. WHY??? When an invoice is in resolution, you need to correct it and then it goes back to approvals? WHY do I need to touch the same invoice twice? Give me the ability to approve it while in resolution. Review Source KO Kristina O. Marketing Associate Broadcast Media Used the software for: 2+ years ### "Timing is always the issue" August 23, 2022 4.0 I have had great experience with Centerviews when all information is available and find that our customers appreciate the layout of their invoices. Pros I love being able to get Co-op invoices with required notarized documents from Centerviews. Cons The one and only feature that I have a real issue with is the timing to get all information into the system so final documents are ready for the customers deadlines. I find the upload process from our system to the final product in Centerviews is very lengthy. Review Source BR Bernice R. VP, Administration Facilities Services Used the software for: 2+ years ### "Simplifying invoice approvals" August 23, 2022 5.0 I like it. Pros That it simplifies the approval process and keeps everything in one place. Cons I am not well verse in report writing so it takes a few tries sometimes to find what I am looking for. Review Source NY Nena Y. Office Assistant Broadcast Media Used the software for: 2+ years ### "satisficed" August 29, 2022 5.0 I like Centreviews for their ability to accurately get our invoices and other information Pros Ease of access to information and our invoicing Cons Could be a little more user friendly and be able to access our invoices that are uploaded sooner. Review Source AU Anita U. Purchasing Analyst Automotive Used the software for: 2+ years ### "Time saver, generates clear & clean-looking purchase orders." June 14, 2018 4.0 Time savings. Ability to involve more people in the purchasing process. Pros Ability to e-mail purchase orders directly from eReq to a supplier. Ability to upload attachments (quotations, drawings etc). Show audit trail of when & by whom eReq was initiated/edited/approved/PO created and when & where it was sent. Customizable privileges to different classes of users. Cons Some of the setup is tedious and not necessarily most intuitive (luckily the customer service has been pleasant & professional to deal with). Software updates can end up being lengthy processes. Review Source DE Debbie E. Billing Team Lead Staffing and Recruiting Used the software for: 2+ years ### "Use of softward" September 6, 2022 5.0 They are great to work with and have wonderful customer service. Pros How easy it is to use . Can pull up information when I need it and able to find it quickly. Cons I don't have anything to complain about with the software. It's easy to use Review Source LAP Leigh Ann P. Commodity Manager Machinery Used the software for: 6-12 months ### "Accounts Payable" August 29, 2022 5.0 It has been a great experience so far, very good customer service quick response time with issues, help with problem solving. I like the pop ups to make sure when you are finalizing something it can help protect a mistake. Pros It is an easy to use system, as long as your company data is fed in correctly. Cons I like least Toggling between screens and having to go back into a form to find what you need. Review Source RS Ryan S. Lab Manager Chemicals Used the software for: 2+ years ### "Product works as it should." September 6, 2022 5.0 Pros The ability to download or print invoices. Cons Works as it should. Might be better if it it would allow the user to send an open invoice directly to a new email when it needs to be discussed. Review Source TS Terra S. Sr Manager, Customer Solutions Chemicals Used the software for: 2+ years ### "Simple to Use" August 23, 2022 4.0 Simple to use. When it's simple I can knock it out quickly instead of avoiding it and things piling up. Pros Platform is easy to navigate and intuitive to use. If you make an error, it tells you what was missed so you can quickly correct it instead of guessing and checking. Cons Some entries are preformated incorrectly and I have to clear them and do them over every time but this could be an internal set-up issue. Review Source AY Amanda Y. Assistant Business Manager Broadcast Media Used the software for: 1-2 years ### "Very user friendly " August 30, 2022 5.0 Multiple ways to sort and find what you are looking for. Very easy to use. Pros No training needed jumped right in and was able to navigate immediately! Cons I haven’t found a feature that troubled me. Review Source CS Casey S. Food and Beverage Analyst Food & Beverages Used the software for: 1-2 years ### "Excellent program for approving invoices in an expedited manner." August 29, 2022 5.0 Pros The ease of being able to approve current invoices and also track past invoices. Cons There is a couple of middle people it gets to before being sent to me directly. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.