# Page 2 | Fraxion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Fraxion the right Procurement solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83439/Fraxion-Spend-Management/reviews

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Fraxion

4.4 (130)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Fraxion

## Showing most helpful reviews

Showing 26-50 of 130 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Raheel M.  
Information Systems Manager  
Construction  
Used the software for: 2+ years

### "Excellent web-based requisition system "

June 26, 2025

4.0

We have been using Fraxion, aka eRequester, for around a decade. very efficient, robust, intuitive product. Support is also very responsive.

Pros

The reliability of the product is superb; we almost forgot to worry about requisition initiation and the associated workflow process. The integrated component with our accounting system (Dynamics GP ) always works.

Cons

The rule definition is very vast and details; however, I wish to copy the rule definition should exists, we end up creating a definition from scratch (manually) if we create new request type.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing Fraxion

Integration with Dynamics GP, workflow management, email notification, and remote approval.

Review Source

EG

Elsabe G.  
BHF Admin Manager Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fraxion since 2018"

July 20, 2021

4.0

Approval of expenditure is quick and easy and ensures adherence to company policies and audit requirements.

Pros

Fraxion is easy to use and being able to quickly track the creation, submission and approval dates and times of requisitions and invoices eliminates confusion and excuses for not meeting deadlines. Integration with existing business processes was relatively easy, apart from one or two minor glitches.

Cons

The standard reports (dashboards) are not as useful to us as other reports would be, eg. a report that shows all invoices plus amounts linked to their respective purchase orders (history report, not only a 30 day report as is currently the case).

Review Source

Response from Fraxion

July 26, 2021

Elsabe, thank you so much for your review. It's great to know that your expense approvals are quicker and easier, and policies and audit requirements are under control with Fraxion. I'm pleased to inform you that during the month of August, 2021 you will have access to a new embedded spend analytics feature that will enable you to report on all requisitions, purchase orders and invoices for any time period you wish to analyze. We can certainly assist with building custom reports for you, if you have specific requirements. Your Account Manager will get in touch shortly to discuss your options. We appreciate your feedback, Elsabe.

PO

Paula O.  
Materials Managaer  
Utilities  
Used the software for: 2+ years

### "The Best of Fraxion (eRequester) "

June 17, 2021

4.0

My overall experience with Fraxion has been very good. Their support is immediate and efficient. Although this is the only Requisition/Purchase Order software I am familiar with, it meets our department's needs. The training Fraxion offers is top notch and the software is very user friendly.

Pros

The "Search" feature is the most impactful. We often look for historical purchasing information, and Fraxion's software makes that an easier process. The "System Administration" feature is also a great feature that makes it easy to edit, add, and delete users, approvers, roles, and departments.

Cons

After searching for a specific vendor and all of its requisitions appear, if you view one of the requisitions listed, you cannot view a second requisition on a different page without doing a "New Search". Time consuming when you have to keep doing a new search.

Review Source

CB

Caron B.  
Ops Manager  
Publishing  
Used the software for: 2+ years

### "Fraxion Review 'A worthwhile product to invest in'"

March 26, 2024

5.0

The experience has been good. The support received is almost immediate and they are extremely helpful. Monthly check-ins are great. Initially there were a few integration issues, but it was sorted immediately. Very happy with the product. Seamless integration with our ERP system. Very few issues. I would highly recommend this product. The changes are done frequently and always relevant.

Pros

It is easily accessible from anywhere.

Cons

Having to delete a purchase order if the invoice differs from the original purchase order sent to supplier.

Reason for choosing Fraxion

At the time it was the best product available for our purpose.

Review Source

DS

David S.  
Financial Manager  
Retail  
Used the software for: 2+ years

### "Prestige Cosmetics"

July 21, 2020

3.0

Faster processing times, less time spent in the Finance department on processing and capturing, correct approvals are in place. Negative experiences with regards to integration into our existing setup, implementation team was not very clued up on the integration, lack of communication and understanding of setup and implementation, no project manager or project management skills displayed

Pros

It is easy to use, with the cloud based version it is accessible from anywhere, and quite customisable on the user front with regards to approvals and workflows. Great data and document store

Cons

Integration and setup was extremely difficult, it did not integrate well into our existing setup, limitations on user rights in terms of reports, reporting could use alot of work to improve and add more value

Reason for choosing Fraxion

There were no other alternatives that we explored.

Review Source

Response from Fraxion

July 24, 2020

Thank you for your review, David. As we are committed to continually improving our product and processes, your feedback is much appreciated. We're glad that you find the product easy to use and that you're enjoying the accessibility that a cloud solution brings. It's great to hear your comments on the customizable user front end and the data and document digitization benefits you're seeing. We've heard the requests for improved reporting and are pleased to inform you that we will be releasing a new BI platform shortly. We're certain it will address your requirements with advanced analytics, dashboard views, and actionable insights. One of our consultants will contact you to provide more details as soon as it is available. We understand your concerns around integration challenges. As a fully cloud deployed solution, we constantly strive to find better and more cost-effective means of integrating into legacy on-premise accounting solutions to ensure a seamless user experience.

VR

Verified Reviewer  
Head od Procurement  
Banking  
Used the software for: 2+ years

### "Fraxion Review"

November 16, 2022

5.0

Pros

Easy to use and accessible from anywhere, Fraxion is an excellent database to refer to when needed, especially for auditing purposes. The customer support team is excellent.

Cons

The system needs to generate a few more reports and email alerts and would like to see the precise changes made to a profile.

Review Source

Response from Fraxion

November 22, 2022

Thank you for the constructive feedback. With the recent launch of our Insights offering, powered by Microsoft Power BI embedded into our solution, there has been an accelerating increase in the number of reports and dashboards that we are making available to customers. Further, Insights allows us to rapidly create custom reports should customers require them. We will have a member of our services team reach out to you to provide further detail.

VR

Verified Reviewer  
IT Procurement  
Human Resources  
Used the software for: 2+ years

### "IT Procurement"

April 14, 2022

5.0

Great experience from an end user perspective.

Pros

Very intuitive and easily to use tool it has all the information at your fingertips and the email notifications of what actions you take are very robust.

Cons

It would be nice it they incorporated a more to robust spend management capabilities. Although I know there are standalone spend anaylitics tools out there.

Review Source

RJ

Robinson J.  
Assistant Director of Finance  
Hospitality  
Used the software for: 2+ years

### "Centerview - Perfect AP Portal software"

September 6, 2022

5.0

Pros

It's a friendly user portal. Easy to navigate. Their customer support is outstanding.

Cons

We do have issues with the platform. We have been using it since 2018.

Review Source

SR

Steve R.  
Controller  
Entertainment  
Used the software for: 2+ years

### "Excellent Requisition Solution"

December 22, 2022

5.0

Prior to implementing this software, we used a manual paper request system which was very inefficient and difficult to keep organized. This software has been a huge improvement over our previous system and has greatly enhanced the efficiency of our process.

Pros

It is easy to use for our Accounting department and end users. It provides all of the custom routing and request setup options that we need for our approval process.

Cons

There are occasional issues with the system that we have to reach out to support about. The support team is very timely, however, which makes solving the issues quick and easy.

Reason for choosing Fraxion

We looked at multiple other products but chose Fraxion because it had the strongest requisition ability. The others were great on the approval workflow side but none of them compared to Fraxion's requisition ability.

Review Source

DL

David L.  
IT Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Great purchase/requisition system"

May 25, 2022

5.0

Great company to work with, very flexible and helpful. Support always responded quickly and our \[SENSITIVE CONTENT\] was awesome.

Pros

We needed a stand alone system to help manage our requisitions, get approvals, and create purchase orders. It was easy to create vendors and setup the approval workflow. Users liked the ease of creating requisitions and being able to see where the requisition was in the approval process. Email notifications were very helpful. Once approved, purchase orders were easy to share.

Cons

The product feels a little out of date, but it did not distract from the functionality.

Review Source

EH

Erich H.  
Director of Finance  
Warehousing  
Used the software for: 6-12 months

### "Fantastic, easy to use product that streamlines purchase and spend management"

June 21, 2021

5.0

Pros

Easy to train our staff on use Cloud based Excellent implementation team who are always available to answer queries and make necessary changes Great price point

Cons

We haven't started the process of integrating Fraxion with our ERP, so can't add comments there yet. As for general use, the only (tiny) con is around the "cancel" button. Intuitively, one would think by clicking this, the current action is cancelled, but instead this cancels the entire PR/PO.

Review Source

IA

Igsaan A.  
Procurement System Specialist  
Insurance  
Used the software for: 2+ years

### "Fraxion spend management cloud software"

October 3, 2023

4.0

Fraxion is easy to use and new features or upgrades is released often.

Pros

The UI is simple and you easily know how to capture the quote or invoice just by looking at the screen.

Cons

It would be great if the accounting side was part of Fraxion and not need a seperate Accounting ERP software

Reason for choosing Fraxion

We were using the desktop version of the sofware.

Review Source

DP

Denise P.  
Delivery Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Administrative Functions"

August 23, 2022

4.0

Pros

my review is based on what I do not like and what I believe needs to be improved for future use

Cons

The administrative functions are a bit clunky. I don't believe the app was designed with the admin in mind. It's very time consuming when you have to assign or reassign users to locations and approval levels. The app needs the ability to delegate approvals while on LOA. Provisioning a new user requires too many steps.

Review Source

ER

Estefania R.  
staff accountant  
Wine and Spirits  
Used the software for: 1-2 years

### "Centreviews"

August 23, 2022

5.0

Pros

I like that all invoices are easily accessible and it is super easy to find them. It is nice to have them all in one place. I also like that you can search and pull out data to see how many invoices are in everyone's query, that way you can pull a report every week to make sure the payments get done on time that week.

Cons

One thing I have been noticing is that some invoices have been missing. What I mean by this is in Centreviews they say that they reached the end, however in NAV they dint show up even without errors. I do think that is more of a NAV problem than a Centreviews problem.

Review Source

TB

Tania B.  
Financial Manager  
Automotive  
Used the software for: 2+ years

### "Fraxion Review"

October 3, 2023

4.0

Pros

User friendly and enables the user the generate and process paper less purchase orders.

Cons

Submission notifications are not received timeously.

Review Source

MP

Matthew P.  
Information Technology Network Coordinator  
Automotive  
Used the software for: 2+ years

### "Centreviews API Great for AR Processing Between Different ERP Systems"

August 23, 2022

5.0

Awesome, the product is great and the support is great!

Pros

Easy to use and easy to train users on. Works with a wide variety of ERP systems and formats.

Cons

Sometimes it can be hard to troubleshoot issues with files not getting pushed/processed. This isn't usually a big issue since Centreviews has great support who will work through the issue with us in realtime.

Review Source

Jared C.  
IT Director  
  
Used the software for: 6-12 months

### "Could not be happier with this software."

January 23, 2018

5.0

Pros

Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.

Cons

We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.

Review Source

SE

Sue E.  
Administrative Assistant  
Food Production  
Used the software for: 2+ years

### "Good Overall"

August 24, 2022

4.0

Pros

This system allows invoices to be approved and routed across departments as well as different plants. You no longer have to be physically handling everything. It also allows your documents to be easily sorted after payment.

Cons

When you are coding invoices, there could be better ease of movement between fields. It tends to be very resistant to you selecting a different box other than the one the system has determined to be next.

Review Source

JC

James C.  
Manager - Purchasing & Materials Management  
Research  
Used the software for: 2+ years

### "Requisition procedure and process"

February 24, 2023

5.0

It is a great Organization to work with, the people are wonderful and very supportive to your needs.

Pros

The ease of use for the technical Staff, and the ability to configure approval paths.

Cons

There were no issues with the software or the support from the Fraxion Teams

Alternatives considered

[Deltek Costpoint](https://www.capterra.com/p/155685/Deltek-Costpoint/)

Reason for choosing Fraxion

Ease of use

Review Source

RM

Robert M.  
Operational Manager  
Import and Export  
Used the software for: 1-2 years

### "Was a jumpy ride"

July 15, 2020

3.0

I have a mixed feeling. It's my first exposure to an App like this, but there were too many issues, lack of communication and induction and the reporting could've been better.

Pros

It does the job. The front end looks nice.

Cons

It was difficult to deploying the upgrade? Setting up structures and our GL was difficult. The reporting is not as good as what is expected. There is too much customization needed and certain reports are lacking (accrual report). Fraxion costs us a lot of money due to the need of integration partners.

Reason for choosing Fraxion

I did not make the decision.

Review Source

Response from Fraxion

July 17, 2020

Thank you for your review, Robert. As we are committed to continually improving our product and processes, your feedback is much appreciated. We're glad that you are finding the front-end appealing, we put a lot of effort into the user experience. We've heard our client requests for improved reporting capabilities and we're pleased to inform you that we will be releasing a new Business Intelligence platform shortly. We're certain that this service will address your reporting requirements with advanced analytics, dashboard views, and actionable insights. One of our professional services consultants will contact you to provide more details of the above. We also understand your concerns around your integration challenges. As a fully cloud deployed solution, we constantly strive to find better and more cost-effective means of integrating into legacy on-premise accounting solutions to ensure a seamless user experience.

MH

Melanie H.  
Financial Systems Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fraxion - Great Spend Management Product"

July 23, 2020

4.0

Fraxion has enabled us to use the system as we need, all while abiding by the polices we have in place as a company.

Pros

Fraxion is great for enabling a company to adhere to their spend management policy. The system has the ability to be as granular as you need. The approval flow that the product allows is very nice and easy to set up. The system setup is logical, easy and the administration of the system is very simple once the setup is complete. Fraxion has been able to accommodate the couple of customizations we have requested and then they make available for other companies in future upgrades. The support team is top notch at Fraxion, the people they employee are very knowledgeable and easy to work it.

Cons

The only con I can think of would be better documentation for the end users (administrators) so they could troubleshoot issues on their own. With saying that I have never had any issues with support helping me in a timely manner. I have inquired about this and they are always improving the system and their thoughts are the documentation could be outdated very quickly.

Review Source

LaJ

Lesley anne J.  
Procurement Specialist  
Education Management  
Used the software for: 1-2 years

### "Excellent job \[SENSITIVE CONTENT\]"

July 14, 2021

5.0

I have had a pleasant, seamless experience. The implementation of Fraxion has assisted in meeting the companies objectives. It has given the procurement team visibility of overall spend.

Pros

The supplier management and budget visibility.

Cons

The reporting and lack of dashboards. The team has advised that changes will be made soon.

Reason for choosing Fraxion

Cost effective and easy to use

Review Source

Response from Fraxion

September 14, 2021

Thank you so much for your review, Lesley-Anne. We're so happy that you're experiencing Fraxion's spend visibility, budget insight, and supplier management benefits. We are pleased to confirm that our new embedded spend analytics tool is now available to assist with all of your reporting needs. We look forward to helping you streamline procurement even further!

DM

Dean M.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Professional Purchase Order Management Tools"

February 18, 2023

5.0

Enterprise-grade, clear-to-understand approver processing rules

Pros

Effective at workflows, notifications and approver controls

Cons

Some limited tasks required manual entry to external accounting software

Review Source

VR

Verified Reviewer  
IT Manager  
Medical Devices  
Used the software for: 2+ years

### "Useful software with good support"

April 12, 2022

4.0

Pros

This software integrates well with our SAGE system and their support staff is very affective.

Cons

The cost of the software is relatively high.

Review Source

KG

Kevin G.  
Purchasing Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Bay Area Community Health"

July 14, 2020

4.0

We are able to track grant expenses and clinic budgets so we know if we are over or under spending.

Pros

I like the reports the most. in my position we have to provide monthly reports and with few modifacations, i could run the report directly from eRequester.

Cons

Having to purchase other modules to fully utilize this procurement software.

Review Source

Response from Fraxion

July 24, 2020

Thank you for taking the time to share your feedback Kevin, much appreciated. We are so pleased that the expense tracking and reporting features are working well for you, and streamlining processes in your role. We'd like to show you how Fraxion Prime's pricing model is designed to be much more scalable for a growing organization like yours. Your Customer Success Manager will be in touch to share more details with you.

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