# FocalPoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FocalPoint Software - reviews, pricing plans, popular comparisons to other Event Rental products and more. Source: https://www.capterra.com/p/83509/FocalPoint-Software --- # FocalPoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FocalPoint Software ## What is FocalPoint Software? FocalPoint Rental Software handles all operations for your rental store. FocalPoint Software is built to grow with your business and works with all types of inventory, including: equipment, heavy machinery, homeowner items, tools, construction equipment, party supplies, event rentals and more. FocalPoint is used by over 1,000 rental stores across the United States and Canada, our team is made up of rental industry veterans, and we offer best-in-class support for our software. Request a demonstration to see how FocalPoint can drive your rental business forward! ## What is FocalPoint Software used for? [Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Rental](https://www.capterra.com/rental-software/)[Event Rental](https://www.capterra.com/event-rental-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FocalPoint Software alternatives Highest Rated [4.8 (1,126)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month [4.8 (59)](https://www.capterra.com/p/181841/TapGoods-PRO/reviews/) Starting price $19.00 Per User, Per Month [4.8 (22)](https://www.capterra.com/p/151311/QuickCount-Inventory-Tracker/reviews/) Starting price $99.00 Per User, Per Month [4.7 (7)](https://www.capterra.com/p/182064/RentMy/#reviews) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/83509/FocalPoint-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Database 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Activity Dashboard 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Availability Indicator 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Indication whether a resource is available or protected from allocation Calendar Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources FocalPoint Software 65 features Regulate who can view information within the system Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Manage contact details and communication with clients Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Alter the layout and content of reports Import and export data to and from software applications Manage order deliveries until they are received by the customers Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Management of commercial motor vehicles for work-related purposes Form predictions based on past and present data/trends Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows the calculation of fees for late rent payments Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Track/optimize rates in relation to usage Designed to support renewals for recurring customers Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Checkout of online store Length of rental Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track the frequency of asset usage Seamlessly integrates with 3rd party websites Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.9 (12) ### Starting price Free trial not available Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Trackunit](https://www.capterra.com/p/231807/Trackunit/)[ Credit Card Terminal](https://www.capterra.com/p/171168/Credit-Card-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (23) 4.9 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 23 reviews Filter by rating 5(13) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jana B. Owner President Building Materials ### "Excellent system with Outstanding Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 From the time we started working with them in the spring of 2024, to full conversion January 1 2025 they were there to answer all questions and help. We came from an extremely old system that was developed in the 80s I think. Converting was a challenge but they helped in anyway possible to make it easier. Pros I think the #1 thing for our business is the customer service. The support team is top notch and extremely prompt. If we have a time sensitive issue, it gets immediate attention. We can call in for those quick responses or there is an email option for non-urgent. But still answered in a timely manner. Cons I am old school, I really wish there was a manual. Or when we were converting over a checklist or something leading up to the main live system Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) The 2 guys that developed the system was retiring Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing FocalPoint Software Their presentation. We did a one-on-one class with them after the ARA in 2024. We just liked how all questions and concerns were handled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tanner P. Manager Construction ### "Complete rental software with great support. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 My experience with FocalPoint is great. They are quick to fix any issue with extreme professionalism. Pros FocalPoint featured all the major area of the rental business while providing phenomenal customer support. Its easy user interface makes inventory management a breeze. Cons This software is so absolutely easy to use that I wasn’t challenged when learning to use the software. Switched from [Genisys School](https://www.capterra.com/p/10023898/Genisys-School/) Genesis was acquired by FocalPoint and integrated our customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrea M. Marketing Manager Events Services ### "Using focalpoint for more than 10 years!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 29, 2025 Pros Have been using it for years and it has worked well for our industry and I like they are rolling out new features all the time. Cons In the ecommerce side I wish it was less like a template and more customizable. Its not so nice looking. Look very boxy and template like. Overall isnt really nice but we are using it since it is functional my team just doesnt like that there are so many restrictions with what we can do. Wish it looked more updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA James A. Director of Business Development Construction ### "Director of Business Development " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2025 My overall experience with the FocalPoint software has been very positive. I often tell colleagues that I’m genuinely pleased with the platform and believe there is still untapped functionality we can implement to make our operations even more efficient. I’ve also appreciated getting to know our sales representative and the broader support team. Everyone has been professional, receptive to feedback, and consistently focused on continuous improvement. Their willingness to listen, adapt, and guide us through best practices has made the entire experience both productive and enjoyable. Pros What I’ve enjoyed most about the FocalPoint software is how responsive and collaborative the Visum team has been. When I provide feedback or suggest enhancements, the team takes the time to explore the capabilities, provide thoughtful insight, and follow up quickly. It feels like a true partnership where user input is valued and acted on, which has made the overall experience incredibly positive. Cons What I’ve liked least about the FocalPoint software is the redundancy in certain areas—specifically having multiple places to enter the same information, which can create extra steps and confusion. Additionally, the inability to remove or hide unused tabs or selections makes the interface feel more cluttered than it needs to be. Streamlining these elements would make the workflow more efficient and user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Janeth S. CEO Restaurants ### "Chairs4events Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 My overall experience with FocalPoint has been very good. We’ve been able to work together and request adjustments to meet our specific needs, and things have continued to improve each year. It’s been a valuable learning process for both sides, and FocalPoint continues to refine and develop the best parts of their software. Pros I really like Focal Point because it’s very user-friendly and makes the process much simpler. The support team is excellent and quick to respond to any issues that might arise. Cons The only downside I’ve noticed is that the mobile version isn’t as fast or responsive as I’d like, and a few internal notes. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing FocalPoint Software We were familiar with how to use it and had hoped that Focalpoint would strengthen their focus on event rentals and not only equipment rentals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Greg S. Owner manager Construction ### "Bosley Rental" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 19, 2024 Has been very good, the initial install and use has been easy Pros Ease of use, Tracking of equipment and the reservations work great Cons Just a few small issues that always get corrected Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing FocalPoint Software price point and features it offered, time frame to set up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Justin B. President Construction ### "Focal Point Rental Software Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2020 Overall I have been extremely happy with Focal Point. If I ever have any issues they are just a phone call away and are very prompt. The main problems I've had wasn't because of them, it's usually due to Microsoft doing an update without warning. Of course you don't find out about this until early the next morning and any time this has happened Visum's after hours service has been in touch right away and take care of it. Pros Focal Point is a very user friendly software that offers a lot. It is set up to handle most any rental store ranging from party, general to heavier pieces. It handles daily, weekly and monthly rentals with ease and has an abundance of different reports that help with upper management. Cons There are a few tweaks to some of the reports I'd like to see made. Although Visum does have an online portal where you can request changes you'd like to see in future builds. Reasons for choosing FocalPoint Software I was impressed with the demonstration and price point. I was worried at first due to the price but that faded very quickly with the prompt service of everyone at Visum and the product itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Benjamin H. Rental Coordinator Retail ### "Focal Point Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 Very positive. Easy enough to have new employees learn quickly. Pros Great support staff. High functionality, ease of use. Cons Finding reports and trusting them to be accurate do to inaccuracies/incompleteness of data when rental items were created. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks! We enjoy working with you. JS JOEY S. Manager Retail ### "VERY SATISFIED" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 Pros EASY TO LEARN AND USE. CUSTOMER SERVICE IS EXCELLENT. Cons I CAN'T THINK OF ANY. WE HAVE NO COMPLAINTS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks Joey! We enjoy working with Big D's. JC JAN C. OFFICE MGR Retail ### "DAILY SOFTWARE USE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2020 Very good working relationship with them. They are always ready to help in any way we need. The response time is great. they listen to your needs and try to improve the software continually Pros IT INTEGRATES RETAIL SALES WITH RENTAL SALES Cons Not having the ability to make notes/reminders etc Bold, or larger print where it will stand out Reasons for choosing FocalPoint Software To hard to work with, wouldn't blend retail and rental easily Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks Jan! [View all Reviews](https://www.capterra.com/p/83509/FocalPoint-Software/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)