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FocalPoint Software will handle all operations for your rental store. FocalPoint Software is built to grow with your business and works with all types of inventory, including: homeowner items, tools, construction equipment, party supplies, event rentals and more. FocalPoint has been in use across the United States and Canada since 2004, and our support staff is incredible.
Provider
Visum
Located In
United States
Foundation
2004
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Mobile Apps
Android, iOS
Training
In Person, Documentation, Webinars, Live Online, Videos
Support
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base
FocalPoint is perfect for rental stores with one or more locations providing rentals for homeowner equipment, contractor equipment, tools, party supplies and event supplies.
Content Source: FocalPoint Software
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FocalPoint Software Reviews
"Bosley Rental"
Overall: Has been very good, the initial install and use has been easy
Pros: Ease of use, Tracking of equipment and the reservations work great
Cons: Just a few small issues that always get corrected
"Focal Point Rental Software Review"
Overall: Overall I have been extremely happy with Focal Point. If I ever have any issues they are just a phone call away and are very prompt. The main problems I've had wasn't because of them, it's usually due to Microsoft doing an update without warning. Of course you don't find out about this until early the next morning and any time this has happened Visum's after hours service has been in touch right away and take care of it.
Pros: Focal Point is a very user friendly software that offers a lot. It is set up to handle most any rental store ranging from party, general to heavier pieces. It handles daily, weekly and monthly rentals with ease and has an abundance of different reports that help with upper management.
Cons: There are a few tweaks to some of the reports I'd like to see made. Although Visum does have an online portal where you can request changes you'd like to see in future builds.
"Using Focal Point and the Visum Customer Service"
Overall: Aero Equipment has been using Focal Point for several years. We are an equipment rental, sales and service company. We have found the Focal Point program to be very useful in our business. All though we are probably not utilizing the program completely, the areas that we are using have been very helpful to us. We have had a few problems come up but support from Visum has been very good. They have been able to take care of any issues that have come up with the program in a timely manner. Upgrades and installation have been very smooth. I would recommend this program to any companies that are in the rental business.
"Great software"
Overall: The Focal point team is great. They always work hard to provide fixes for any issues and listen to any suggestions you have to make the product more user friendly or provide added features. This product has helped our business be able to grow our fleet, and manage our rental customers, contracts, inventory and more. We highly recommend the product to our fellow rental businesses.
Pros: Great software to help us manage our rental reservations, rental fleet, and invoicing. Helped us be able to grow our business by taking the stress of keeping track of equipment and reservations, and saved us time in the back office with invoicing.
Cons: Some functions seem to take too many "clicks" to get to desired end product.
Vendor Response
"DAILY SOFTWARE USE"
Overall: Very good working relationship with them. They are always ready to help in any way we need. The response time is great. they listen to your needs and try to improve the software continually
Pros: IT INTEGRATES RETAIL SALES WITH RENTAL SALES
Cons: Not having the ability to make notes/reminders etc Bold, or larger print where it will stand out
Vendor Response
