--- title: "FocalPoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FocalPoint Software - reviews, pricing plans, popular comparisons to other Rental products and more." source_url: "https://www.capterra.com/p/83509/FocalPoint-Software/" page_type: "product" language: "en" --- # FocalPoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FocalPoint Software ## What is FocalPoint Software? FocalPoint Rental Software handles all operations for your rental store. FocalPoint Software is built to grow with your business and works with all types of inventory, including: equipment, heavy machinery, homeowner items, tools, construction equipment, party supplies, event rentals and more. FocalPoint is used by over 1,000 rental stores across the United States and Canada, our team is made up of rental industry veterans, and we offer best-in-class support for our software. Request a demonstration to see how FocalPoint can drive your rental business forward! ## What is FocalPoint Software used for? [Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Rental](https://www.capterra.com/rental-software/)[Event Rental](https://www.capterra.com/event-rental-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $4500 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FocalPoint Software alternatives Highest Rated [Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) [5.0 (103)](https://www.capterra.com/p/181758/Bouncy-Castle-Network/reviews/) Starting price $24.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (157)](https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/83509/FocalPoint-Software/alternatives/) ## FAQs about FocalPoint Software Overview ### Which roles and teams benefit most from FocalPoint Software? FocalPoint Software is most used by owners, executives, and managers in small businesses who need visibility into operations, customer activity, and team performance. Office staff, customer service teams, marketing managers, and rental coordinators benefit from it for handling daily workflows, improving communication, supporting sales efforts, and keeping business processes organized. Answer based on 21 reviews Overview ### What company size and specific industries is FocalPoint Software built for? FocalPoint Software is designed for rental stores with one or more locations, including businesses that rent equipment, party and event supplies, heavy machinery, homeowner items, tools, and similar products. It is suited to single-location operators as well as multi-location rental businesses across these sectors. Features and Usability ### What are the key features of FocalPoint Software? FocalPoint Software offers rental management, reservations management, scheduling, and work order management for equipment and fleet operations. It also includes inventory management, asset tracking, maintenance scheduling, billing and invoicing, payment processing, reporting and analytics, customer management, and third-party integrations. Integrations ### Which third-party tools and platforms does FocalPoint Software integrate with? FocalPoint Software integrates with 6 third-party tools and platforms, including QuickBooks Desktop and Sage Accounting for accounting, plus Credit Card Terminal, Payment Collection, PartSmart, and Trackunit for payments, parts management, and equipment tracking. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does FocalPoint Software offer? FocalPoint Software provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does FocalPoint Software offer? FocalPoint Software provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as prompt, courteous, and knowledgeable, with quick attention for time-sensitive issues. Some also note that a few fixes can take longer when software glitches appear. Answer based on 6 reviews ## Features AI summary Based on 1,354 Rental reviews Capterra data shows that buyers of rental software rank the following features as their top priorities: - **Online Booking** (**69%** of reviewers rated this feature as critical) - **Order Management** (**59%**) - **Reservations Management** (**64%**) FocalPoint Software supports all three of the features reviewers rate most highly: **Online Booking**, **Order Management**, and **Reservations Management**. Together, these capabilities help businesses accept bookings online, manage rental orders accurately, and keep reservations organized, allowing teams to handle day-to-day operations more efficiently and serve customers with fewer delays. Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Inventory Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Calendar Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Database 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Activity Dashboard 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities FocalPoint Software 66 features ### All Features - Access Control: Regulate who can view information within the system - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Client Management: Manage contact details and communication with clients - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Management: Manage order deliveries until they are received by the customers - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Fleet Management: Management of commercial motor vehicles for work-related purposes - Forecasting: Form predictions based on past and present data/trends - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Recurring Rentals: Designed to support renewals for recurring customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations: The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shopping Cart: Checkout of online store - Short/Long Term Rental: Length of rental - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Utilization Reporting: Track the frequency of asset usage - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.9 (12) $4,500 Annual $4,500 Flat Rate,Per Year Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Trackunit](https://www.capterra.com/p/231807/Trackunit/)[ Credit Card Terminal](https://www.capterra.com/p/171168/Credit-Card-Terminal/)[ Payment Collection](https://www.capterra.com/p/10034629/Payment-Collection/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (23) 4.9 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 23 reviews Filter by rating 5(13) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jana B. Owner President Building Materials ### "Excellent system with Outstanding Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 From the time we started working with them in the spring of 2024, to full conversion January 1 2025 they were there to answer all questions and help. We came from an extremely old system that was developed in the 80s I think. Converting was a challenge but they helped in anyway possible to make it easier. Pros I think the #1 thing for our business is the customer service. The support team is top notch and extremely prompt. If we have a time sensitive issue, it gets immediate attention. We can call in for those quick responses or there is an email option for non-urgent. But still answered in a timely manner. Cons I am old school, I really wish there was a manual. Or when we were converting over a checklist or something leading up to the main live system Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) The 2 guys that developed the system was retiring Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing FocalPoint Software Their presentation. We did a one-on-one class with them after the ARA in 2024. We just liked how all questions and concerns were handled. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TP Tanner P. Manager Construction ### "Complete rental software with great support. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 My experience with FocalPoint is great. They are quick to fix any issue with extreme professionalism. Pros FocalPoint featured all the major area of the rental business while providing phenomenal customer support. Its easy user interface makes inventory management a breeze. Cons This software is so absolutely easy to use that I wasn’t challenged when learning to use the software. Switched from [Genisys School](https://www.capterra.com/p/10023898/Genisys-School/) Genesis was acquired by FocalPoint and integrated our customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrea M. Marketing Manager Events Services ### "Using focalpoint for more than 10 years!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 29, 2025 Pros Have been using it for years and it has worked well for our industry and I like they are rolling out new features all the time. Cons In the ecommerce side I wish it was less like a template and more customizable. Its not so nice looking. Look very boxy and template like. Overall isnt really nice but we are using it since it is functional my team just doesnt like that there are so many restrictions with what we can do. Wish it looked more updated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA James A. Director of Business Development Construction ### "Director of Business Development " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2025 My overall experience with the FocalPoint software has been very positive. I often tell colleagues that I’m genuinely pleased with the platform and believe there is still untapped functionality we can implement to make our operations even more efficient. I’ve also appreciated getting to know our sales representative and the broader support team. Everyone has been professional, receptive to feedback, and consistently focused on continuous improvement. Their willingness to listen, adapt, and guide us through best practices has made the entire experience both productive and enjoyable. Pros What I’ve enjoyed most about the FocalPoint software is how responsive and collaborative the Visum team has been. When I provide feedback or suggest enhancements, the team takes the time to explore the capabilities, provide thoughtful insight, and follow up quickly. It feels like a true partnership where user input is valued and acted on, which has made the overall experience incredibly positive. Cons What I’ve liked least about the FocalPoint software is the redundancy in certain areas—specifically having multiple places to enter the same information, which can create extra steps and confusion. Additionally, the inability to remove or hide unused tabs or selections makes the interface feel more cluttered than it needs to be. Streamlining these elements would make the workflow more efficient and user-friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Janeth S. CEO Restaurants ### "Chairs4events Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 My overall experience with FocalPoint has been very good. We’ve been able to work together and request adjustments to meet our specific needs, and things have continued to improve each year. It’s been a valuable learning process for both sides, and FocalPoint continues to refine and develop the best parts of their software. Pros I really like Focal Point because it’s very user-friendly and makes the process much simpler. The support team is excellent and quick to respond to any issues that might arise. Cons The only downside I’ve noticed is that the mobile version isn’t as fast or responsive as I’d like, and a few internal notes. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing FocalPoint Software We were familiar with how to use it and had hoped that Focalpoint would strengthen their focus on event rentals and not only equipment rentals. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Greg S. Owner manager Construction ### "Bosley Rental" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 19, 2024 Has been very good, the initial install and use has been easy Pros Ease of use, Tracking of equipment and the reservations work great Cons Just a few small issues that always get corrected Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing FocalPoint Software price point and features it offered, time frame to set up Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Justin B. President Construction ### "Focal Point Rental Software Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2020 Overall I have been extremely happy with Focal Point. If I ever have any issues they are just a phone call away and are very prompt. The main problems I've had wasn't because of them, it's usually due to Microsoft doing an update without warning. Of course you don't find out about this until early the next morning and any time this has happened Visum's after hours service has been in touch right away and take care of it. Pros Focal Point is a very user friendly software that offers a lot. It is set up to handle most any rental store ranging from party, general to heavier pieces. It handles daily, weekly and monthly rentals with ease and has an abundance of different reports that help with upper management. Cons There are a few tweaks to some of the reports I'd like to see made. Although Visum does have an online portal where you can request changes you'd like to see in future builds. Reasons for choosing FocalPoint Software I was impressed with the demonstration and price point. I was worried at first due to the price but that faded very quickly with the prompt service of everyone at Visum and the product itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Benjamin H. Rental Coordinator Retail ### "Focal Point Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 Very positive. Easy enough to have new employees learn quickly. Pros Great support staff. High functionality, ease of use. Cons Finding reports and trusting them to be accurate do to inaccuracies/incompleteness of data when rental items were created. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks! We enjoy working with you. JS JOEY S. Manager Retail ### "VERY SATISFIED" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 Pros EASY TO LEARN AND USE. CUSTOMER SERVICE IS EXCELLENT. Cons I CAN'T THINK OF ANY. WE HAVE NO COMPLAINTS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks Joey! We enjoy working with Big D's. JC JAN C. OFFICE MGR Retail ### "DAILY SOFTWARE USE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2020 Very good working relationship with them. They are always ready to help in any way we need. The response time is great. they listen to your needs and try to improve the software continually Pros IT INTEGRATES RETAIL SALES WITH RENTAL SALES Cons Not having the ability to make notes/reminders etc Bold, or larger print where it will stand out Reasons for choosing FocalPoint Software To hard to work with, wouldn't blend retail and rental easily Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks Jan! [View all Reviews](https://www.capterra.com/p/83509/FocalPoint-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.