Menusoft Systems

Digital Dining

3 / 5 2 reviews


Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $10,000.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Menusoft Systems
  • www.digitaldining.com
  • Founded 1984
  • United States

About Digital Dining

Restaurant management system with point-of-sale programs for home delivery and a multi-plan Frequent Diner program.


Digital Dining Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Digital Dining Reviews Recently Reviewed!

God Awful

Jul 19, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Had potential... but there is honestly nothing good I can say about this product other that it has fairly decent reports.

Cons: This system is the worst I've worked with in 20 years in the industry. ZERO accessibility to customer service, system locks up or crashes all the time, not user friendly, no fail-safe system set up to prevent missed tickets, and so much else. Absolutely pitiful for the expense laid out.

Easy to use, great support

Mar 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used this in my fine dining restaurant for 8 years and at the previous place I worked for 3 years. Easy to use, great reports, good customer service. The dealer is only 10 minutes away and emergency calls have always been returned in under 5 mins. Expensive installation but no monthly fees. Phone support is pricey, $75 for fifteen minutes, but the problems are usually solved within that time frame. Yearly support plans are between $500-700 depending on the amount of support hours you want. I opt to pay by the call and never called more than 3 times in a year.