--- title: "SalesNexus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalesNexus Software - reviews, pricing plans, popular comparisons to other All-in-One Marketing Platform products and more." source_url: "https://www.capterra.com/p/83518/SalesNexus-Online-CRM/" page_type: "product" language: "en" --- # SalesNexus Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalesNexus ## What is SalesNexus? SalesNexus is an all-in-one marketing and sales platform that unifies CRM, email marketing, automation, and AI-driven guidance. It helps revenue teams align marketing and sales execution, nurture leads automatically, and ensure consistent follow-up across the entire customer lifecycle—without juggling multiple disconnected tools. ## What is SalesNexus used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 8% Starting price $45 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalesNexus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesnexus.com&name=SalesNexus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalesNexus 4.5 (64) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $45 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (55) Ease Of Use 4.4 (4,385) Value For Money 4.5 (40) Value For Money 4.3 (3,514) Customer Service 4.6 (53) Customer Service 4.4 (3,524) ## SalesNexus alternatives [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/alternatives/) ## FAQs about SalesNexus Overview ### What problems does SalesNexus solve? SalesNexus solves messy contact tracking, manual follow-up scheduling, disconnected email marketing, and difficult CRM migrations by combining customer data, task management, eblasts, reporting, and customization in one system. Sales teams, marketing managers, small businesses, and organizations with complex relationship workflows benefit most from its organized daily execution and responsive onboarding support. Answer based on 34 reviews Overview ### Which roles and teams benefit most from SalesNexus? SalesNexus is most used by business owners, CEOs, presidents, and sales leaders who need centralized pipeline visibility, contact management, and follow-up automation. Marketing managers and directors use it to run email campaigns and nurture leads, while account executives and client-facing teams rely on it to track conversations and close opportunities. Answer based on 45 reviews Overview ### What company size and specific industries is SalesNexus built for? SalesNexus is designed for medium-sized B2B sales teams with 5 to 100 users. It is intended for business-to-business organizations that need a CRM built around sales team workflows rather than consumer-focused or industry-specific use cases. Features and Usability ### What are the key features of SalesNexus? SalesNexus includes core CRM and sales management features like contact management, task scheduling, pipeline management, and customizable fields and layouts. Reviewers also focus on built-in email campaign management with email tracking and campaign analytics. Differentiating capabilities include workflow automation, dashboards and reports, plus mobile access for managing leads and activities. Answer based on 34 reviews Pricing ### How much does it cost and what fees or limitations are included? SalesNexus starts at $45 per user/month for Professional with annual billing; month-to-month adds 15 per user. Enterprise costs 65 and Automatic 85. A free trial is available. Reviewers often call it affordable and cost-effective, though some say basic monthly support has limits or that it can feel expensive if underused. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does SalesNexus integrate with? SalesNexus integrates with 9 third-party tools, including Act!, Dynamics 365, Gmail, Google Calendar, Microsoft Outlook, Office Exchange, QuickBooks Online, Webhook Relay, and Zapier. These integrations cover CRM, email, calendar, accounting, and automation connections for managing contacts and workflows across common business platforms. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on SalesNexus? SalesNexus offers in-person training, live online sessions, webinars, documentation, and videos. Most teams can start quickly with basics, especially through short videos and weekly webinars. Admins and less technical users often need more time because some tasks are less intuitive, but responsive chat and email support help them get up to speed. Answer based on 23 reviews Getting Started and Support ### What customer support options does SalesNexus offer, and how do users rate the experience? SalesNexus offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, patient, and highly responsive, with helpful troubleshooting, training, and customization guidance. Some note a learning curve and say basic plans may limit how much assistance is included. Answer based on 38 reviews Email campaigns ### How well does SalesNexus handle email campaigns? SalesNexus handles email campaigns well by combining email marketing, contact management, and campaign tracking in one system. Small business owners, sales teams, and marketing managers like the open and click tracking, scheduled follow-ups, and CRM connection, though some users find campaign setup less visual and want built-in forms and landing pages. Answer based on 22 reviews ## Features AI summary Based on 3,021 All-in-One Marketing Platform reviews Capterra data shows that buyers of all-in-one marketing platforms rank the following features as their top priorities: - **Campaign Scheduling** (**51%** of reviewers rated this feature as critical) - **Email Marketing** (**53%**) - **Marketing Automation** (**52%**) SalesNexus supports all three of the features reviewers value most: **Campaign Scheduling**, **Email Marketing**, and **Marketing Automation**. Together, these capabilities help businesses plan outreach in advance, run targeted email campaigns, and automate follow-up tasks, allowing teams to save time, stay consistent with customer communication, and manage marketing efforts more efficiently. Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Marketing Automation 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Contact Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Campaign Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Sales Reports 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Segmentation 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics SalesNexus 139 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Insurance Industry: Intended to be used by insurers - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Assignment: Manually or automatically assign leads to sales reps - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Analytics: Predict future data based on historical data sets - Preview Functionality: Preview materials before finalizing projects - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Subscriber Management: Add or remove subscribers from mailing lists - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (33) 4.2 Based on 33 reviews ## Pricing Value for money 4.5 (40) Free Trial [View pricing plan details](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/pricing/) Professional $45.00 Per User,Per Month It includes: - 200 Per User Per Month - 2.5 GB Per User Storage - 5000 Emails Sent - Outlook or Google Integration - Social Profiles - Unlimited Contacts Enterprise $65.00 Per User,Per Month It includes: - 15000 Emails Sent Per User Per Month - 500 Per User Per Month - 5 GB Per User Storage - Everything in Professional Plan + Website Integration - Ringcentral Integration - Social Profiles Automatic $85.00 Per User,Per Month It includes: - 20000 Emails Sent Per User Per Month - Automation Rules (up to 50) - Everything in Enterprise Plan + Zapier API Integrations Value for money 4.5 (40) 4.5 Based on 40 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Act!](https://www.capterra.com/p/175860/Act/)[ Office Exchange](https://www.capterra.com/p/79312/Office-Exchange/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (53) 4.6 Based on 53 reviews ## User reviews Overall rating 4.5 Based on 64 reviews Filter by rating 5(47) 4(9) 3(2) 2(5) 1(1) Mentioned topic Sorted by most recent Susan H. CEO Broadcast Media ### "The New SalesNexus dashboard and CRM system is amazing! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Very positive, definitely gives us an edge in all we do! As a company that has had to grow into CRM use, we've experimented with many, and it's a struggle to find something that meets your needs and is easy for the whole team to use. Pros We have many different communication vectors and targets, and appreciate the systems SalesNexus creates to make it easy for my business to run. Cons Like every company, including my own, we have growing pains when we implement new and better services. It's all I can think of, because they continue to hold my hand through the learning curves and support my every need. Switched from [Freshmarketer](https://www.capterra.com/p/226111/Freshmarketer/) It was complicated, kind of like this review process, every time you think you have finished, there is one more page, which is difficult when you're trying to actually USE the system you're reviewing. I actually don't know it as Freshmarketer, because we knew it as Freshworks, but this review system requires that I pick a menu item. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Airlines/Aviation ### "FAR ABOVE INDUSTRY STANDARD IN SUPPORT & CUSTOMIZATION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Grateful to have discovered this company. They bring enterprise-level expertise and capabilities to my business without us having to endure the high costs, high complexity and growing constraints that the Super Larger Players are forcing on mid to small cap businesses. TOTALLY RECOMMEND! Pros Support is wicked fast! When I have any question or request - support is on it and back to me. This simply is not the standard in the industry - SalesNexus operates far above. Also - EASY CUSTOMIZATION! I have no tech background - yet - for my unique industry, Air Medical Transport - with their help we have engineered a CRM that is totally aligned with the principles and methods our company teaches our clients. Now - what we teach - CAN BE EXECUTED IMMEDIATELY in SalesNexus! Imagine that. And, unlike others in the SAAS sector - I am not charged HUGE CUSTOMIZATION FEES and then bogged down in complexity and waiting for things to get done or changed. THEY ASTONISH (Fill with wonder and amazement.) Cons Are you kidding? For any client of SalesNexus, I would be surprised if they can cite anything they like least. And - I am one that is hard to please, demanding and have started with CRMs in the year 2002! Been through all the big players - paid much - got minimal help and support. No - there is no least for me with this platform, the company and its awesome staff at all levels. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Costs, complexity, time to get changes made, did I mention costs, costs, costs? Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing SalesNexus They offered not for profit rates but then SUPER LIMITED FEATURES! Tricky move. This was for a client and the client caught on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Thanks so much for your feedback! We're so proud to support our early responders in the Air Medical Transport business! Andrew J. CTO Computer Software ### "Great Enterprise Sales CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2025 Good platform, really impressed , we use it for our sales team and are happy Pros It is mature sales crm , and it has great functionalit for outreach and nurture leads and to turn them into sales. Cons Because its fully featured it has a steeper learning curve Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I needed a more sales focused CRM, one that is great for the sales team and the account managers (customer retention) team Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing SalesNexus Price and focus on sales outgoing, it also has great email and automation features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2025 Thanks so much for sharing your thoughts Andrew! We're focused on ensuring you reach your goals! Manuel E. Técnic Hospital & Health Care ### "Optima" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 27, 2022 Buena de gran ayuda y optimizado para correos electrónicos Pros Buen email marketing opti.uzado y de ayuda en campañas Cons Algunas opciones no ñas he utilizado mucho Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Esme D. Floor manager Supermarkets ### "Nice explanation and good support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 22, 2022 Pros They have nice videos in which they explain how the program works. The support is very good, you get value for your money. Cons It is cloud based, this is both an advantage and sometimes a disadvantage. when the internet goes down it is difficult. Switched from [Salesmate](https://www.capterra.com/p/156234/Salesmate/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WD Walter D. Author of Suspense & thriller Novels Publishing ### "SalesNexus CRM is only for those who want it all!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2020 Pros A database is a complicated and touchy part of about every business I can think of, including mine. I’m a writer of suspense and thriller novels. You may ask, why does a writer need a database.” The bottom line to that question is to sell more books. But to accomplish that goal, I deal with a bunch of folks in the publishing industry, agents, designers, videographers, editors, publishers, book printers, distributors, and many others. I also must keep track of book signing events, speaking engagements, vendor schedules, and so on. Phone calls, emails, snail mail and meetings, lots of meetings, accompany all of that. With my SalesNexus Customer Relations Management system (CRM) and the expertise of their knowledgeable support crew, I can do all that is needed to attain my goals and more. Much more! When I became a SalesNexus client, I was assigned one of the support tech’s, \[SENSITIVE CONTENT HIDDEN\]. That is a big deal. Most software firms don’t do that. You call the customer support line and deal with whichever technician is available. If like me, you have to integrate old data into the new SalesNexus system, it is going to take many phone calls. \[SENSITIVE CONTENT HIDDEN\] applies his knowledge and experience with the CRM system to fulfill my business requirements. With some other company, you’ll spend your time explaining to each new support specialist that takes your call over and over again the level of completeness and what else your project needs. I’m not new to computers, their demands, and quirks Cons No, and SalesNexus not only cause us t switch from Hubspot but because of it's functionality, we will be eliminating two other vendor services. Switched from [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) SalesNexus has fewer restrictions and more features. Reasons for choosing SalesNexus Please, see above. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Marty H. Account Manager Computer Software ### "Support the key" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 15, 2020 This product has evolved over the many years we've been using it. The company has added lots of useful features. We don't have a lot of time to research our required uses. Fortunately the support team have been patient and extremely helpful keeping us on track when deploying the software's many feature. Pros Lots of great feature, tutorials, but support has been the key to our success using the software Cons Not super intuitive, however, lots of tutorials and documentation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nancy M. CEO Computer Software ### "Great Sales and Marketing tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2019 I've used Salesforce.com and Zoho but for my money and the blending of the email campaign tool and CRM, it's why I've used SalesNexus with two different companies I started. Pros I really like the fact that it integrates an email marketing tool with the CRM. This is not an extra feature like many other well known CRMs Cons The reporting features are fine but maybe a few more options for filters on reporting would be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joseph B. Marketing Director Automotive ### "SalesNexus Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2019 Overall a great software application for any sales setting. Pros I liked best that you can customize almost any field or drop down menu. Cons When customizing the city drop down new entries do not automatically populate in alphabetical order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jeff B. Owner Building Materials ### "Too difficult to use " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 1, 2019 I have stopped using the program. Pros Being able to use lead ferret to search and find leads. In my industry (building materials), however, roughly 30-40% of leads the email was not accurate I.e. the lead no longer was at that email address. Cons So difficult to use. I tried really hard to make it work and the support was pretty good. I just didn’t have the time nor desire to have to learn how to use it effectively. It was also very difficult to sort contacts and manipulate the data contained for each contact. It literally was like stepping into a 30 year time warp backwards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs SalesNexus](https://www.capterra.com/compare/83518-152373/SalesNexus-Online-CRM-vs-HubSpot-CRM) [Salesforce Sales Cloud vs SalesNexus](https://www.capterra.com/compare/61368-83518/Salesforce-vs-SalesNexus-Online-CRM)