Telecom Expense Management

3 / 5
1 review

Average Ratings

1 Review

  • 3 / 5

  • 2 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Ezwim
  • www.ezwim.com
  • Founded 2001
  • Netherlands

About Telecom Expense Management

Ezwim offers a complete portfolio of telecom management applications that enable global organisations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim helps companies to realise telecom cost reductions and process efficiencies and run every part of their enterprise telecommunications in the cloud.

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Telecom Expense Management Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting

Telecom Expense Management Reviews Recently Reviewed!

A lot of bug reports

Nov 05, 2018

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not

Pros: Drag and Drop dashboard reporting - although several instances shown to have incorrect information. After bringing the mapping errors to management's attention, they were generally fixed within 1-2 weeks.

Cons: The amount of issues identified with data loading. Although corrected fairly quickly, it became a nuance, questioning the integrity of the data displayed. I also do not like the NoSQL reporting tool being offered. I find it cumbersome to use. Perhaps some additional documentation for training within that area.

Overall: Overall experience has been fair. Support team responds in a timely manner.