# Page 2 | Prism Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Prism the right Visitor Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83522/Building-Engines/reviews

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Prism

4.5 (32)

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Last updated March 13th, 2026

# Page 2 - Reviews of Prism

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nil S.  
Facilities Manager  
Real Estate  
Used the software for: 2+ years

### "Hands down best support"

October 27, 2015

4.5

Pros

There are many options for reaching support, online tickets, call, chat, etc. Most questions are resolved by a live person immediately. They are always willing and flexible to listen and look for a work around if the system can't currently do what we are asking for. We used the Visitor Access feature a lot- completely streamlined the process and integrated with our lobby security.

Cons

There is not much that I didn't like. I found it very easy to use.

Review Source

MZ

Mazen Z.  
Procurement Manager  
Utilities  
Used the software for: 6-12 months

### "Helpful software and an affordable price"

December 6, 2017

4.0

Great Software, provided all what we need at a reasonable fee.

Pros

Ease of use. Interactive Interface which makes your work faster. Help and support are very reliable. fast respond.

Cons

Need some additional features to cover certain functionalists should support more languages. It would be better if interface are made more flexible to re-arrange.

Review Source

RU

Ralph U.  
Maintenance Manager  
Facilities Services  
Used the software for: 2+ years

### "Worke with Aware Manage fo the past 15 Years CMMS, Project management,"

September 19, 2016

5.0

Pros

extensive knowledge, experience and professionalism is a tremendous asset When working with the individuals from aware management.

Cons

That they are not based in new York so I can see them more

Review Source

KF

Kim F.  
COO  
Real Estate  
Used the software for: 2+ years

### "Continuous Improvement and Innovation"

November 3, 2015

4.5

Pros

What impresses me most about Building Engines is not only how quickly and painlessly they converted our new buildings to their platform, but also their commitment to continuous innovation and improvement.

Cons

I'm very happy with Building Engines and at the moment nothing comes to mind!

Review Source

CB

Cindy B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great Product!"

September 14, 2016

5.0

Pros

We have been using this system throughout our portfolio for almost 8 years now. Their support staff has changed, but is always available and helpful with any questions/concerns we might experience.

Cons

There is nothing at this time that would fall under this category.

Review Source

JN

Joseph N.  
Property Associate  
Real Estate  
Used the software for: Less than 6 months

### "Great work order system"

February 7, 2020

5.0

Pros

I love being able to filter all different kinds of work orders, add comments, and run reports for anything I need.

Cons

Sometimes the system lags when jumping from page to page.

Review Source

RG

Ryan G.  
Property Management Specialist  
Government Administration  
Used the software for: 2+ years

### "Easy to use"

July 31, 2018

5.0

It makes doing my job easier. I'm able to submit requests without drafting emails or sitting on hold.

Pros

Everything I need to do is accessible and easy to understand. The inclusion of a mobile app makes making reservations and submitting requests all the more convenient.

Cons

Sometimes it can be a bit glitchy, but that is probably user error. I really don't have much to say that would be a negative.

Review Source

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