# Page 2 | iSalus EMR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is iSalus EMR the right Electronic Medical Records solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83528/iSALUS-EHR/reviews

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iSalus EMR

3.4 (35)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of iSalus EMR

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TK

Tammy K.  
Clinic Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Inclusive but not simple"

August 11, 2017

4.0

Pros

The software is integrative and it includes many pages and features that are useful and necessary to run a practice.

Cons

The Scheduling and billing components are easy to use. However, as the administrator, I can't always tell what the other users can or can't see or do.

Review Source

SH

Samantha H.  
  
Medical Practice  
Used the software for:

### "Easy learning product"

June 14, 2014

4.0

Pros

The product is easy to access and go between scheduler and EMR. It's easy to find what you are looking for in the EMR (ex. - letters, prescriptions, etc.). Search is easy.

Cons

After the most recent update, you can't save Country in patient setup. You can't close out of a patient after you just pulled them up in the EMR. I like to close each patient out when I'm done so I make sure not to save any notes, etc. under the wrong patient.

Review Source

KS

Kim S.  
Director of Operations  
Mental Health Care  
Used the software for: Less than 6 months

### "Exactly what we needed!!"

February 18, 2016

4.5

Pros

It is comprehensive! We love the product...it is very comprehensive covers all of are needs. It is also perfect for a small office the initial investment and on going costs are something we could afford.

Cons

Launching the product was rough....the follow up the the person Shawn, could have been better, he was great when I called him, but since we did not know what we did not know..made it a little frustrating. Learned alot on our own. HOWEVER the billing person was AWESOME. He was available, even after our training. We did not realize how much WE had to do to get insurances set up. so it took a while.

Review Source

CO

Catherine O.  
President  
Alternative Medicine  
Used the software for: Less than 6 months

### "iSalus Electronic Healthcare Software is well designed but the company needs to battle technical pitfalls..."

January 18, 2017

3.0

I like the software but it only runs off of internet explorer and the program crashes frequently (necessitating new log-in)

Pros

Good customer training personnel

Cons

Internet Explorer is the only browser you can use... The program very prone to crashing...

Review Source

RP

Rebecca P.  
EMR/IT Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "Wonderful Product and Support"

January 10, 2017

5.0

The iSalus integrated software has great functionality and is easy to use. The support is prompt and knowledgeable.

Pros

I love the look of the product. The product learns and builds lists according to most common choices within the system.

Review Source

MT

Moyo T.  
Physical Therapist  
Medical Practice  
Used the software for: Less than 6 months

### "Difficult to Navigate through SOAP Note!!"

August 11, 2016

2.5

Pros

The scheduler and patient registration system are extremely user friendly and easy to navigate!

Cons

Sometimes, things you select to place into the SOAP note do not populate on the Summary. It is also annoying to have to navigate to a different page to access Exams and Templates for the Objective data, while everything else is on the Assessment screen. You also have no way of seeing what exams and templates you have put in without navigating to some other History page...just cumbersome!

Review Source

FC

Francisco C.  
Doctor  
Mental Health Care  
Used the software for:

### "EHR review"

August 12, 2016

4.0

Pros

The pricing and amount of functionality of the software where it's selling points.

Cons

I found the software was not as robust as other offerings in the marketplace.

Review Source

DO

Denise O.  
  
Mental Health Care  
Used the software for:

### "Easy-to-use EMR."

June 5, 2014

4.5

Pros

Easy to use and navigate.

Cons

My communications are doubled and flashes. I have to click several times so it will quit flashing so I can read my emails.

Review Source

KK

Kimberly K.  
  
Mental Health Care  
Used the software for:

### "Learning a new EMR"

June 12, 2014

4.5

Pros

Customized for use in my field and for the needs of this office. Easy to use!

Cons

There is only an application for iPad and nothing for Android users.

Review Source

JS

Jessica S.  
Therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Great EHR software"

November 7, 2017

5.0

Pros

Price is minimal for electronic software (free) however if you choose to use the billing option you pay a fee.

Cons

The fee for electronic billing software should be kept minimal, better way of faxing or scanning in paper records.

Review Source

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