# Qmarkets Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Qmarkets the right Innovation Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/83531/Qmarkets/reviews --- Qmarkets 4.8 (35) [View alternatives](https://www.capterra.com/p/83531/Qmarkets/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Qmarkets Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews TM Tobias M Innovation and Product ManagerUtilities, 51 - 200 employeesUsed the software for: 1-2 years. “The regular campaigns engage our staff and help foster a community.“ September 17, 2021 AK Adam K Innovation ManagerAutomotive, 201 - 500 employeesUsed the software for: Less than 6 months. “It is hard to point our anything that is missing at this price point. “ March 27, 2023 Jörgen D Group Processes ManagementComputer Software, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Configuration is easy and we can provide a great usability to all our employees.“ June 10, 2020 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer IT Business Application Director Used the software for: 1-2 years ### "We executed a few idea campaign and each time had excellent reviews of the tool" January 25, 2018 5.0 Executed a few innovation campaigns in a few departments and got some excellent ideas. Pros Look and feel, easy to use, encourages participation and collaboration, product team are excellent and very service oriented Cons mobile app is not fully operated and we did not use it as much, Reports can be improved and provide more self reporting Review Source Response from Qmarkets April 11, 2018 Thank you kindly for this feedback - we¿re glad that you¿ve enjoyed such a positive experience with our software! After receiving similar comments in regard to our mobile app, we¿ve recently developed a new fully-responsive UI which is instantly fitted to every device being used to view the Qmarkets platform. We are gradually rolling this upgrade out to all of our customers. LB Lutricia B. Innovation Manager Management Consulting Used the software for: 2+ years ### "Best possible option for idea management" April 25, 2023 5.0 Pros The idea plattform is easy to navigate and very intuitive. Also there are various options for individual settings. The Qmarkets team always gives good advice - not only in terms of technical administration but also in terms of strategical advice. Cons Because of our desire to individualize the system towards our needs, responses from the Qmarkets team sometimes take a bit long. But if you contact them again, you mostly get a fast answer. Review Source Response from Qmarkets April 27, 2023 Thanks so much, Lutricia! Great to hear you're happy with the software and the team. I've passed on your feedback to the rest of the team and I've been assured that we're working hard to cut down our response times, so hopefully this won't be an issue in future. Charlie ( Qmarkets) MO Morgan O. Project Manager Oil & Energy Used the software for: 6-12 months ### "I chose Qmarkets product to help me to implement a Open Innovation platform for Total France" July 30, 2017 4.0 Pros Ease of Use and creation challenge Ease of multi-national expansion Scalability Main actor of innovation platforms (Gartner source) Cons Adaptive design and no responsive (in 2015) Difficulty turning the idea into a project because business teams are too busy with current operational tasks. Review Source Response from Qmarkets March 25, 2020 Due to the vast feedback of our clients, Qmarkets was one of the first vendors to adopt responsive design already in early 2017. The responsive design is laid out for all mobile devices and complies with today's design standards. The implementation phase of the idea can be one single state "project" or consist out of several (i.e. Design, Prototype, Build, Adopt, Maintenance). Each state can have a state owners, due dates and a set of fields to be filled in, like project KPIs, attachments and summaries. A project manager can define an unlimited amount of tasks including due dates and owners. Each task is connected to reminder and a project overview, where all tasks per user, campaign and system wide are listed. Besides there are more advanced project management features, including milestones risks and additional project reports. We have integrations to Jira, Clarizen, Aha, Trello, Monday, Zoho, Wrike, Basecamp, Github, Confluence and more. NF Noa F. Private firm Used the software for: Less than 6 months ### "We worked with Qmarkets to deliver a crowdsourcing platform for a government organization" May 21, 2018 5.0 Pros Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets. Cons While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile. Review Source SI Sara I. Scouting Specialist Machinery Used the software for: 6-12 months ### "QMarkets: a useful tool to collect & manage ideas" July 19, 2019 5.0 Pros The software is user friendly, and allows companies to collect in a smart and fast way a lot of new ideas. Furthermore, it's easy to manage the ideas. Cons I would like ALSO some statistics user-oriented and not only ideas-oriented. Review Source Response from Qmarkets August 30, 2019 Hi Sara! Thanks very much for taking the time to post this review. We're happy to read that our platform has made it easy for you to manage your ideas. In response to the point you raised regarding user-oriented statistics, the Qmarkets platform does, in fact, allow you to generate them for a variety of activities. Via our reporting features, you can review KPIs relating to system access (visits vs. unique visitors), engagement levels (looking at different degrees of engagement for tasks and the percentage of overall engaged users), as well as performance and workload statistics. If you'd like to find out more about how you can access and leverage these user statistics on your platform, or you have any other questions regarding Qmarkets' software, please don't hesitate to contact us. We wish you all the best with your future innovation endeavours! CB Chad B. Sr. Manager Information Technology Renewables & Environment Used the software for: 2+ years ### "Feature Rich and Easy to Use" June 10, 2020 5.0 Pros The Qmarkets product has a wide array of features and flexibility for all of your innovation and idea management needs. The team at Qmarkets is very helpful with setup and support, partnering with you to configure an easy to use yet very robust system. Cons Remember that when implementing an idea management system that success is highly dependent on the culture of the company. Make sure that you have solid executive support and an overall company culture that is ready for a modern idea management system. Review Source RM Ronan M. Innovation Project manager Used the software for: 2+ years ### "highly configurable software, team responsiveness" June 15, 2018 5.0 Pros highly configurable software, Easy exchanges with the Qmarkets team. Listen to the Customer with reactivity Cons Regression of the software from time to time (related to upgrades?) French translations that are not optimal Review Source Response from Qmarkets June 22, 2018 Thank you for your positive review Ronan! As one of our biggest implementations in France we've been very proud to support you in achieving your innovation vision! In our newer software versions, risk of regression has been vastly reduced across all of our custom platforms so hopefully this will no longer be an issue. Likewise, our latest self-admin tools now allow clients to adjust translations within the platform itself, helping you to fine-tune the system to reflect your preferred terminology! AL Anja L. Innovationmanager Insurance Used the software for: Less than 6 months ### "Good value for money" March 20, 2023 5.0 Very has a very professional and personal attitude. Very good customer service. Pros Q-Markets has a very good, competent and direct Customer support. Offer many individualisation features for preferences of their customers. Very good look and feel of the software. Cons The navigation within the settings is quite complex and not always intuitive. To get to right setting sometimes it needs many clicks. Review Source Response from Qmarkets March 23, 2023 Hi Anja We're so pleased to hear you're happy with our software and the customer service you've been receiving! Thanks so much for sharing your feedback about the navigation. We're working towards a newly enhanced user interface which should make navigation much simpler and more intuitive. I've passed on your review to the product team so that they can ensure the new interface addresses your feedback. A big thank you from everyone on the team! Charlie (Qmarkets) SN Sara N. Marketing associate Banking Used the software for: 2+ years ### "Great platform for Idea management" July 21, 2016 4.0 Our collaboration with Qmarkets started few years ago and we are very satisfied with their work. Their platform for idea management helped us to generate great and valuable ideas from colleagues within our company. The Qmarkets platform was successfully configured to meet our precise requirements including security needs, visual design, gamification and scalability. Review Source Response from Qmarkets July 22, 2016 Thank you for your feedback Sara - we're glad that you've had such a positive experience using our software! It's been a pleasure to work with you and your company. VR Verified Reviewer Program Manager Management Consulting Used the software for: Less than 6 months ### "We are introducing Qmarkets' technology to improve our hackathon program, face-to-face and virtually" April 9, 2018 5.0 Pros QMarkets' suite of technology solutions are interface friendly, customizable and very easy to navigate. Cons We are still in the implementation process, and thus far we haven't discovered any issues with the technology. It integrates very well with our product. Review Source jM jean-philippe M. Lab Innovation Director Used the software for: 1-2 years ### "Qmarkets was for us the best tool for our Ideas contest. Very easy and user friendly." June 8, 2018 5.0 It solved our problem ! to make colleagues publish their innovative ideas Pros A brilliant team always listening and helping you. A multifaceted product, adaptable, customizable and ergonomic. Cons Nothing really : every improvement was possible very quickly. Perhaps some outputs, that were difficult for us to manage, but the team was always helpful Review Source MR Monica R. Intrapreneurship & Innovation Partnerships Manager Machinery Used the software for: 2+ years ### "QIdeate - Powerful Platform for Open Innovation" April 26, 2023 4.0 QMarkets has been a very supportive vendor who cares about the results their customers get from their platform. They are also very accommodating for integrations and have had a lot of patience working with a large corporation going through changes which made our implementations harder and more time consuming to manage. Highly recommend their account management and customer service organizations. Pros I like how configurable the backend is. Most platforms don't provide access to configuration tools, but QMarkets does. I haven't run into a use case or feature that hasn't been able to be supported by QIdeate. Cons The UI for general users could be more intuitive and campaigns could be more feature rich with regard to things like campaign presentation as well as collaboration and team formation. QMarkets defines collaboration as commenting and voting whereas we view collaboration as working together to make ideas stronger. We would like to see more of the latter. Reason for choosing Qmarkets Pricing, features, and backend management for customization of campaigns. Review Source Response from Qmarkets April 28, 2023 Hi Monica! Thank you so much for your feedback. Your kind words about the Qmarkets team are greatly appreciated. Our account managers, customer success managers, and support teams all work together with one goal: ensuring your success and maximizing the benefits you and your innovation program get from the platform. Since partnering with Carrier several years ago, our platform has continued to evolve introducing new features, functionality, and UX often driven by customer feedback. One of our newest features in development is the virtual whiteboard. This feature will complement existing ones like private messaging, direct commenting, task assignment, join team, comment up-voting, etc. to help you build the collaborative team you depend on. Your CSM can demonstrate how they can be used in tandem and help you activate the relevant ones. Once again, thank you for your comments and your trust in Qmarkets. Charlie (Qmarkets) GJ Gail J. IdeaPlace System Administrator Automotive Used the software for: 2+ years ### "Qmarkets Idea Management- more important than ever to enable virtual collaboration" June 10, 2020 5.0 Qmarkets, through the support engineer they provide to us, is a rare vendor. 1) At the start-- They remain committed to helping you to realize the abilities of the software as your innovative culture grows along with it (or, grows INTO it!). Some of the features in their software (such as reporting and analytics) give you ideas of how the software can give your management insights about roadblocks to innovation, for example. 2) During your use-- Qmarkets does not let you down when trouble happens. If something happens you did not intend in the course of you using the software, Qmarkets engages quickly to help you to get things back to normal. 3) Future needs-- Qmarkets has a site where you can upload \*your\* ideas for features you would like to see in future releases in a specific, way-- inviting their other client companies to "vote up" your request. Qmarkets likes to invite customers to share best practices and will make time to give you previews about where future releases will provide. Pros You don't have to have your innovation strategy completely thought-out before you can get immediate benefits from Qmarkets Idea Management. In face, the software helps you to powerfully engage collaboration among stakeholders and experts in growing a culture of innovation in your company. In this time of pandemic, with much of our engineering staff being a virtual workforce, I am glad we have this product to enable aggressive virtual collaboration-- including running campaigns for mitigating the effects of COVID-19 beyond Ford Motor Company to the general public. Cons This is not a "con," more of an advisory that the software enables top-down and bottom-up engagement of vision (from the top) and needs/opportunities (from the bottom). It would be a palliative to expect Qmarkets software to create innovation-- it is a powerful tool for the implementation of a strategy for enabling innovation. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The tipping point was the logjam of communication needs that built. Idea title, description, main author, date, and disposition were in a large Excel file. Supporting details about the ideas were stored on the SharePoint sites hyperlinked from the Excel file. Managing the permissions in the SharePoint sites to invite collaboration and managing the requests for notifications when information was updated became an unwieldy task. Nothing about this vital record-keeping invited engagement. Review Source RE Rotem E. Business Development Manager Research Used the software for: 2+ years ### "Versatile self-admin, extensive automation capabilities, and engaging UX/UI make Qmarkets an innovat" June 3, 2020 5.0 The team at Qmarkets went above and beyond to help us make sure our platform ticked all the right boxes. During our initial discussions with them, they were able to readily recommend the right platform setup that would help us meet our targets - and we’re still seeing brilliant results from it. Our experience working with the customer success team at Qmarkets has been wholly positive. Although the impressive self admin features have allowed us to make most of the necessary platform adjustments ourselves, we have always received prompt and reliable assistance from the Qmarkets team when we’ve needed it. All in all, the help and guidance we’ve received from Qmarkets has enabled us to maximize ROI from a diverse array of innovation initiatives. Pros Before implementing Qmarkets, we were using a pretty convoluted workflow to manage our global innovation pipeline. We were doubtful of finding a vendor that would be able to match our specific requirements. However, Qmarkets exceeded our expectations in every way and the support we received from their customer success team was top-notch. The software has excellent automation features, which enabled us to sort through and select the best ideas for our initiatives quickly and easily. We also found the high degree of configuration that the platform afforded incredibly useful, as it let us both adapt and improve the workflows of our organizational structure. Qmarkets’ software has really helped us drive incremental innovation and find new ways to make our internal operations more efficient. The extensive reporting capabilities are ideal for tracking the ROI we’ve gained from new projects, as well as monitoring how closely they meet our core KPIs. The Sonar tool is also super handy for spotting bottlenecks in the system and mapping out where the most profitable innovation activities can take place. Cons Initially, we were concerned that a full-blown platform would be too much for our needs, especially such a feature-rich solution. However, we found that the Qmarkets offering addressed our needs very elegantly, allowing us to start out small and basic before gradually adding more functionality and complexity. This made our roll out a big success. Alternatives considered [Brightidea](https://www.capterra.com/p/51009/Brightidea/)[IdeaScale](https://www.capterra.com/p/139651/IdeaScale/)[HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/)[Wazoku](https://www.capterra.com/p/124902/Idea-Spotlight/)[Planview IdeaPlace](https://www.capterra.com/p/239636/Spigit-Idea-Management/) Review Source AK Adam K. Innovation Manager Automotive Used the software for: Less than 6 months ### "Great platform and superb customer support" March 27, 2023 5.0 Pros As administrator I like the amount of customization available in the platform. It is natural that the more customization, the more there is to learn about the platform but once you know what you need to, it supercharges what you can achieve through it. Our customer success manager is available to show us how to do something and share best practice. Having worked with and implemented several idea management platforms, this is my best experience to date. Integration was seamless with no issues. Great product. Cons It is hard to point our anything that is missing at this price point. It is also too early on to say what might be missing - having run several campaigns already we have not identified any limitations and QMarkets is always keen to help or develop solutions to any issues or ideas we have. Alternatives considered [IdeaScale](https://www.capterra.com/p/139651/IdeaScale/)[HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/)[Braineet Crowdsourcing](https://www.capterra.com/p/236703/Braineet-Crowdsourcing/)[ITONICS](https://www.capterra.com/p/169061/ITONICS/) Reason for choosing Qmarkets QMarkets response to our RFP was clear, detailed and gave us confidence in how the 'ever after' would work between us. They were flexible in how the platform could be set up and it was clear to us that customer success was at the heart of the value proposition. Review Source Response from Qmarkets April 5, 2023 Thanks Adam! Thrilled to hear that you're having a great experience with the platform and our service. Long may it continue! Charlie (Qmarkets)   MP Melissa P. Office Manager/Board Secretary Education Management Used the software for: 6-12 months ### "QMarkets at Durham College" May 9, 2023 4.0 The customer support pre-launch and post-deployment was top-notch. Our customer success manager was invested in our success and provided thoughtful and timely responses to our questions. Additionally, our employees loved being given a platform to share ideas and collaborate with the knowledge that ideas submitted were being reviewed by the leadership team. Here at Durham College, we view this project as a success because it created dialogue, encouraged collaboration, and inspired employee engagement!As for our lessons learned. Before deploying QMarkets, I would recommend you assess the readiness of your organizational culture, establish business processes on how ideas will be reviewed, and an ongoing communications strategy. Also, consider the resources required to moderate the site and process ideas. I would also recommend thinking through the use of gamification and incentives for participation and that you structure it to reward quality over the quantity of submissions. Pros The product was easy to use, intuitive and integrated well with our existing systems (system deployment was well-planned and seamless). Our employees were able to submit ideas and interact with colleagues' on the platform with minimal training. We also appreciated the in-platform tools for reporting and tracking the status of ideas. The customer support team was amazing and very responsive (thanks, \[sensitive content hidden\])! Cons For us, the auto-generated newsletter did not deploy well and was not customizable without a product upgrade. Also, the inability to engage with news content was a draw back to building our innovation community (please implement a feature to upvote or comment on a news story). Review Source Response from Qmarkets July 25, 2023 Hi Melissa Thank you so much for sharing your thoughts about the platform. Feedback like this is exactly what we need so that we can constantly improve. It's so great to hear that you consider the project a success and that you received great customer service. I've shared your feedback with the product team, including your comment about the newsletters and your suggestion to add more functionality to the news content, so we'll see what we can do to take your suggestions forward. Thanks again! Charlie (Qmarkets) PT Peter T. Product Engineer Automotive Used the software for: 6-12 months ### "Qmarkets, Great Solution for Global Collaboration" May 1, 2023 5.0 We had a very successful engagement from our Global team and positive impact of using Q-Markets Pros Qmarkets focuses all of the data in the site through workflow processes so it is all retained and easily managed. Taking a companies campaign for idea collection from a scattered mess of emails and slip sheets to a simple accessible process that will allow all to participate and be seen for their contribution. Cons Some of the structures are not customizable to the way I would prefer. This is for good rational but there were cases I would have liked to organize items in a specific way, but could not. Reason for choosing Qmarkets Best functionality for price. Great responsiveness of team. Review Source Response from Qmarkets July 25, 2023 Hi Peter Thanks so much for your feedback and I'm delighted that you're pleased with the platform and the customer service you've been receiving! While we're proud of the amount of customization available on the platform, there is always room for improvement so thank you for flagging that you think we can do more in that area. I've passed on your message to your CSM and the product team. We value your input and encourage you to join our client community platform, where you can collaborate with hundreds of global innovation leaders to help shape our roadmap. We appreciate your support in helping us improve our platform! Charlie (Qmarkets) VR Verified Reviewer Group Processes Management Computer Software Used the software for: 6-12 months ### "Innovation Driver" June 10, 2020 5.0 Collecting ideas to create new product and services or to optimize business processes was spread all over the company and its subsidiaries. Trying to create an innovation process, never came to an end, until we evaluated software for this purpose. Qmarkets Ideate allowed to centralize the innovation management very easy. Pros We like the predefined workflows and the transparency of the overall process very much. Configuration is easy and we can provide a great usability to all our employees. The support is excellent! Cons We would like more campaign related flexibility in term defining forms. The translation tool could be much better. Auto translation is nice, but not 100% correctly. Qmarkets should design an easy to use overall reporting tool, because not all of our reporting needs are met. Review Source TM Tobias M. Innovation and Product Manager Utilities Used the software for: 1-2 years ### "Well crafted Idea Management Software for a competitive price" September 17, 2021 3.0 Qmarkets Idea Management helped us to cement innovation management as one of esolva's main pillars. The regular campaigns engage our staff and help foster a community. Pros The software offers a high level aus automation which makes it much easier for campaign managers to do their job. Old ideas can easily be found again and new ideas are automatically compared to old ones which is a very convenient feature. Cons From a management point of view it's not always obvious what the implications of some actions are. A better documentation for campaign managers would already go a long way. Lot's of features are there but a bit hidden. Review Source GZ Giorgia Z. Program manager Machinery Used the software for: 2+ years ### "Qmarkets: a good experience for innovation" June 10, 2020 5.0 Pros i really like how much qmarkets is easy to use, and this is important to increase the use of the platform. Cons i'd like to have more possibility to filter and categorize the different ideas Alternatives considered [Idea Drop](https://www.capterra.com/p/152521/Idea-Drop/) Reason for choosing Qmarkets yes, we choose qmarkets after a selection of different idea management tools Review Source hK hila K. CEO Management Consulting Used the software for: 2+ years ### "State of the art ideation management software" August 12, 2019 5.0 I have been working with this software for the last 9 years in tens of projects in local and global organizations. the system supports a variety of processes, is highly adaptable and always "delivers" Pros professional, vast possibilities, easy to configure Cons more content oriented than people oriented Review Source MV Mieke V. Lean Coach Used the software for: 6-12 months ### "Excellent platform and it is a pleasure to work with Qmarkets" June 22, 2018 5.0 Qmarkets helps us generate and keep track of ideas, it provides us with a platform where our employees can collaborate on and discuss improvements, and it is an easy way to let employees that work in different locations brainstorm to provide solutions for business problems. Pros The platform is fully customizable to your needs (workflow, look & feel, special requests, ...) and the team really thinks with you to provide you with suitable solutions. They are flexible and very quick to answer your questions or to fix problems Cons The Dutch translation was really bad. We have just started to work with the software, so far we did not encounter any issues and the software is easy to work with. Review Source MK Matthieu K. Collaborative Innovation Manager Sporting Goods Used the software for: 2+ years ### "Qmarkets is the perfect partner to provide the innovation management tools we need for our business." May 10, 2017 5.0 Pros Qmarkets platform provides a very high level of customization that allows us to get the optimal tool for our needs. The customer service, both technical and commercial, is very competent and strongly involved. Cons The current mobile solution is not as efficient as the desktop platform. Review Source IO Ian O. Strategic Intelligence Executive Aviation & Aerospace Used the software for: 6-12 months ### "Solving Our Business Problems" June 10, 2020 5.0 Very useful system that is especially good in a time of remote working due to Covid 19. Pros The ability to interact with other peoples' ideas. Cons Training was a little complex. We found it easy enough to get the software working to our requirements very quickly, but the training felt like we were learning to run before we could walk. Review Source Trina V. Research and development professional Government Administration Used the software for: I used a free trial ### "Novel software for idea develop and capture" April 27, 2019 5.0 Excellent for brainstorming and capture of ideas for any kind of organization Pros Flexible, excellent graphics management, easy to use, easy to customize. Has everything needed to shape an idea Cons So far I do not find deficiencies in the software Review Source Similar Products Featured