--- title: "Qmarkets Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Qmarkets the right Idea Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/83531/Qmarkets/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-30" --- Qmarkets 4.8 (35) [View alternatives](https://www.capterra.com/p/83531/Qmarkets/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 30th, 2026 # Reviews of Qmarkets Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews TM Tobias M Innovation and Product ManagerUtilities, 51 - 200 employeesUsed the software for: 1-2 years. “The regular campaigns engage our staff and help foster a community.“ September 17, 2021 AK Adam K Innovation ManagerAutomotive, 201 - 500 employeesUsed the software for: Less than 6 months. “It is hard to point our anything that is missing at this price point. “ March 27, 2023 ## Showing most helpful reviews Showing 1-25 of 35 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer IT Business Application Director Used the software for: 1-3 years ### "We executed a few idea campaign and each time had excellent reviews of the tool" January 29, 2018 5.0 Executed a few innovation campaigns in a few departments and got some excellent ideas. Pros Look and feel, easy to use, encourages participation and collaboration, product team are excellent and very service oriented Cons mobile app is not fully operated and we did not use it as much, Reports can be improved and provide more self reporting Review Source R Reviewer Innovation Manager Used the software for: 3-5 years ### "Best possible option for idea management" April 26, 2023 5.0 Pros The idea plattform is easy to navigate and very intuitive. Also there are various options for individual settings. The Qmarkets team always gives good advice - not only in terms of technical administration but also in terms of strategical advice. Cons Because of our desire to individualize the system towards our needs, responses from the Qmarkets team sometimes take a bit long. But if you contact them again, you mostly get a fast answer. Review Source Morgan O. Project Manager Used the software for: Less than 1 year ### "I chose Qmarkets product to help me to implement a Open Innovation platform for Total France" August 1, 2017 4.0 Pros Ease of Use and creation challenge Ease of multi-national expansion Scalability Main actor of innovation platforms (Gartner source) Cons Adaptive design and no responsive (in 2015) Difficulty turning the idea into a project because business teams are too busy with current operational tasks. Review Source R Reviewer Private firm Used the software for: Less than 1 year ### "We worked with Qmarkets to deliver a crowdsourcing platform for a government organization" May 28, 2018 5.0 Pros Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets. Cons While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile. Review Source SI Sara I. Scouting Specialist Used the software for: Less than 1 year ### "QMarkets: a useful tool to collect & manage ideas" July 23, 2019 5.0 Pros The software is user friendly, and allows companies to collect in a smart and fast way a lot of new ideas. Furthermore, it's easy to manage the ideas. Cons I would like ALSO some statistics user-oriented and not only ideas-oriented. Review Source R Reviewer Sr. Manager Information Technology Used the software for: 3-5 years ### "Feature Rich and Easy to Use" June 12, 2020 5.0 Pros The Qmarkets product has a wide array of features and flexibility for all of your innovation and idea management needs. The team at Qmarkets is very helpful with setup and support, partnering with you to configure an easy to use yet very robust system. Cons Remember that when implementing an idea management system that success is highly dependent on the culture of the company. Make sure that you have solid executive support and an overall company culture that is ready for a modern idea management system. Review Source R Reviewer Innovation Project manager Used the software for: 3-5 years ### "highly configurable software, team responsiveness" June 19, 2018 5.0 Pros highly configurable software, Easy exchanges with the Qmarkets team. Listen to the Customer with reactivity Cons Regression of the software from time to time (related to upgrades?) French translations that are not optimal Review Source R Reviewer Innovationmanager Used the software for: Less than 1 year ### "Good value for money" March 21, 2023 5.0 Very has a very professional and personal attitude. Very good customer service. Pros Q-Markets has a very good, competent and direct Customer support. Offer many individualisation features for preferences of their customers. Very good look and feel of the software. Cons The navigation within the settings is quite complex and not always intuitive. To get to right setting sometimes it needs many clicks. Review Source R Reviewer Marketing associate Used the software for: 3-5 years ### "Great platform for Idea management" July 25, 2016 4.0 Our collaboration with Qmarkets started few years ago and we are very satisfied with their work. Their platform for idea management helped us to generate great and valuable ideas from colleagues within our company. The Qmarkets platform was successfully configured to meet our precise requirements including security needs, visual design, gamification and scalability. Review Source Verified Reviewer Program Manager Used the software for: Less than 1 year ### "We are introducing Qmarkets' technology to improve our hackathon program, face-to-face and virtually" April 10, 2018 5.0 Pros QMarkets' suite of technology solutions are interface friendly, customizable and very easy to navigate. Cons We are still in the implementation process, and thus far we haven't discovered any issues with the technology. It integrates very well with our product. Review Source jpM jean philippe M. Lab Innovation Director Used the software for: 1-3 years ### "Qmarkets was for us the best tool for our Ideas contest. Very easy and user friendly." June 11, 2018 5.0 It solved our problem ! to make colleagues publish their innovative ideas Pros A brilliant team always listening and helping you. A multifaceted product, adaptable, customizable and ergonomic. Cons Nothing really : every improvement was possible very quickly. Perhaps some outputs, that were difficult for us to manage, but the team was always helpful Review Source MR Monica R. Intrapreneurship & Innovation Partnerships Manager Used the software for: 3-5 years ### "QIdeate - Powerful Platform for Open Innovation" April 27, 2023 4.0 QMarkets has been a very supportive vendor who cares about the results their customers get from their platform. They are also very accommodating for integrations and have had a lot of patience working with a large corporation going through changes which made our implementations harder and more time consuming to manage. Highly recommend their account management and customer service organizations. Pros I like how configurable the backend is. Most platforms don't provide access to configuration tools, but QMarkets does. I haven't run into a use case or feature that hasn't been able to be supported by QIdeate. Cons The UI for general users could be more intuitive and campaigns could be more feature rich with regard to things like campaign presentation as well as collaboration and team formation. QMarkets defines collaboration as commenting and voting whereas we view collaboration as working together to make ideas stronger. We would like to see more of the latter. Review Source R Reviewer IdeaPlace System Administrator Used the software for: 3-5 years ### "Qmarkets Idea Management- more important than ever to enable virtual collaboration" June 12, 2020 5.0 Qmarkets, through the support engineer they provide to us, is a rare vendor. 1) At the start-- They remain committed to helping you to realize the abilities of the software as your innovative culture grows along with it (or, grows INTO it!). Some of the features in their software (such as reporting and analytics) give you ideas of how the software can give your management insights about roadblocks to innovation, for example. 2) During your use-- Qmarkets does not let you down when trouble happens. If something happens you did not intend in the course of you using the software, Qmarkets engages quickly to help you to get things back to normal. 3) Future needs-- Qmarkets has a site where you can upload \*your\* ideas for features you would like to see in future releases in a specific, way-- inviting their other client companies to "vote up" your request. Qmarkets likes to invite customers to share best practices and will make time to give you previews about where future releases will provide. Pros You don't have to have your innovation strategy completely thought-out before you can get immediate benefits from Qmarkets Idea Management. In face, the software helps you to powerfully engage collaboration among stakeholders and experts in growing a culture of innovation in your company. In this time of pandemic, with much of our engineering staff being a virtual workforce, I am glad we have this product to enable aggressive virtual collaboration-- including running campaigns for mitigating the effects of COVID-19 beyond Ford Motor Company to the general public. Cons This is not a "con," more of an advisory that the software enables top-down and bottom-up engagement of vision (from the top) and needs/opportunities (from the bottom). It would be a palliative to expect Qmarkets software to create innovation-- it is a powerful tool for the implementation of a strategy for enabling innovation. Review Source RE Rotem E. Business Development Manager Used the software for: 3-5 years ### "Versatile self-admin, extensive automation capabilities, and engaging UX/UI make Qmarkets an innovat" June 10, 2020 5.0 The team at Qmarkets went above and beyond to help us make sure our platform ticked all the right boxes. During our initial discussions with them, they were able to readily recommend the right platform setup that would help us meet our targets - and we’re still seeing brilliant results from it. Our experience working with the customer success team at Qmarkets has been wholly positive. Although the impressive self admin features have allowed us to make most of the necessary platform adjustments ourselves, we have always received prompt and reliable assistance from the Qmarkets team when we’ve needed it. All in all, the help and guidance we’ve received from Qmarkets has enabled us to maximize ROI from a diverse array of innovation initiatives. Pros Before implementing Qmarkets, we were using a pretty convoluted workflow to manage our global innovation pipeline. We were doubtful of finding a vendor that would be able to match our specific requirements. However, Qmarkets exceeded our expectations in every way and the support we received from their customer success team was top-notch. The software has excellent automation features, which enabled us to sort through and select the best ideas for our initiatives quickly and easily. We also found the high degree of configuration that the platform afforded incredibly useful, as it let us both adapt and improve the workflows of our organizational structure. Qmarkets’ software has really helped us drive incremental innovation and find new ways to make our internal operations more efficient. The extensive reporting capabilities are ideal for tracking the ROI we’ve gained from new projects, as well as monitoring how closely they meet our core KPIs. The Sonar tool is also super handy for spotting bottlenecks in the system and mapping out where the most profitable innovation activities can take place. Cons Initially, we were concerned that a full-blown platform would be too much for our needs, especially such a feature-rich solution. However, we found that the Qmarkets offering addressed our needs very elegantly, allowing us to start out small and basic before gradually adding more functionality and complexity. This made our roll out a big success. Review Source AK Adam K. Innovation Manager Used the software for: Less than 1 year ### "Great platform and superb customer support" March 28, 2023 5.0 Pros As administrator I like the amount of customization available in the platform. It is natural that the more customization, the more there is to learn about the platform but once you know what you need to, it supercharges what you can achieve through it. Our customer success manager is available to show us how to do something and share best practice. Having worked with and implemented several idea management platforms, this is my best experience to date. Integration was seamless with no issues. Great product. Cons It is hard to point our anything that is missing at this price point. It is also too early on to say what might be missing - having run several campaigns already we have not identified any limitations and QMarkets is always keen to help or develop solutions to any issues or ideas we have. Review Source R Reviewer Office Manager/Board Secretary Used the software for: Less than 1 year ### "QMarkets at Durham College" May 10, 2023 4.0 The customer support pre-launch and post-deployment was top-notch. Our customer success manager was invested in our success and provided thoughtful and timely responses to our questions. Additionally, our employees loved being given a platform to share ideas and collaborate with the knowledge that ideas submitted were being reviewed by the leadership team. Here at Durham College, we view this project as a success because it created dialogue, encouraged collaboration, and inspired employee engagement!As for our lessons learned. Before deploying QMarkets, I would recommend you assess the readiness of your organizational culture, establish business processes on how ideas will be reviewed, and an ongoing communications strategy. Also, consider the resources required to moderate the site and process ideas. I would also recommend thinking through the use of gamification and incentives for participation and that you structure it to reward quality over the quantity of submissions. Pros The product was easy to use, intuitive and integrated well with our existing systems (system deployment was well-planned and seamless). Our employees were able to submit ideas and interact with colleagues' on the platform with minimal training. We also appreciated the in-platform tools for reporting and tracking the status of ideas. The customer support team was amazing and very responsive (thanks, \[sensitive content hidden\])! Cons For us, the auto-generated newsletter did not deploy well and was not customizable without a product upgrade. Also, the inability to engage with news content was a draw back to building our innovation community (please implement a feature to upvote or comment on a news story). Review Source R Reviewer Product Engineer Used the software for: Less than 1 year ### "Qmarkets, Great Solution for Global Collaboration" May 3, 2023 5.0 We had a very successful engagement from our Global team and positive impact of using Q-Markets Pros Qmarkets focuses all of the data in the site through workflow processes so it is all retained and easily managed. Taking a companies campaign for idea collection from a scattered mess of emails and slip sheets to a simple accessible process that will allow all to participate and be seen for their contribution. Cons Some of the structures are not customizable to the way I would prefer. This is for good rational but there were cases I would have liked to organize items in a specific way, but could not. Review Source VR Verified Reviewer Group Processes Management Used the software for: Less than 1 year ### "Innovation Driver" June 15, 2020 5.0 Collecting ideas to create new product and services or to optimize business processes was spread all over the company and its subsidiaries. Trying to create an innovation process, never came to an end, until we evaluated software for this purpose. Qmarkets Ideate allowed to centralize the innovation management very easy. Pros We like the predefined workflows and the transparency of the overall process very much. Configuration is easy and we can provide a great usability to all our employees. The support is excellent! Cons We would like more campaign related flexibility in term defining forms. The translation tool could be much better. Auto translation is nice, but not 100% correctly. Qmarkets should design an easy to use overall reporting tool, because not all of our reporting needs are met. Review Source TM Tobias M. Innovation and Product Manager Used the software for: 1-3 years ### "Well crafted Idea Management Software for a competitive price" September 20, 2021 3.0 Qmarkets Idea Management helped us to cement innovation management as one of esolva's main pillars. The regular campaigns engage our staff and help foster a community. Pros The software offers a high level aus automation which makes it much easier for campaign managers to do their job. Old ideas can easily be found again and new ideas are automatically compared to old ones which is a very convenient feature. Cons From a management point of view it's not always obvious what the implications of some actions are. A better documentation for campaign managers would already go a long way. Lot's of features are there but a bit hidden. Review Source GZ Giorgia Z. Program manager Used the software for: 3-5 years ### "Qmarkets: a good experience for innovation" June 15, 2020 5.0 Pros i really like how much qmarkets is easy to use, and this is important to increase the use of the platform. Cons i'd like to have more possibility to filter and categorize the different ideas Review Source hK hila K. CEO Used the software for: 3-5 years ### "State of the art ideation management software" October 6, 2025 5.0 I have been working with this software for the last 9 years in tens of projects in local and global organizations. the system supports a variety of processes, is highly adaptable and always "delivers" Pros professional, vast possibilities, easy to configure Cons more content oriented than people oriented Review Source MV Mieke V. Lean Coach Used the software for: Less than 1 year ### "Excellent platform and it is a pleasure to work with Qmarkets" June 25, 2018 5.0 Qmarkets helps us generate and keep track of ideas, it provides us with a platform where our employees can collaborate on and discuss improvements, and it is an easy way to let employees that work in different locations brainstorm to provide solutions for business problems. Pros The platform is fully customizable to your needs (workflow, look & feel, special requests, ...) and the team really thinks with you to provide you with suitable solutions. They are flexible and very quick to answer your questions or to fix problems Cons The Dutch translation was really bad. We have just started to work with the software, so far we did not encounter any issues and the software is easy to work with. Review Source MK Matthieu K. Collaborative Innovation Manager Used the software for: 3-5 years ### "Qmarkets is the perfect partner to provide the innovation management tools we need for our business." May 11, 2017 5.0 Pros Qmarkets platform provides a very high level of customization that allows us to get the optimal tool for our needs. The customer service, both technical and commercial, is very competent and strongly involved. Cons The current mobile solution is not as efficient as the desktop platform. Review Source R Reviewer Strategic Intelligence Executive Used the software for: Less than 1 year ### "Solving Our Business Problems" June 12, 2020 5.0 Very useful system that is especially good in a time of remote working due to Covid 19. Pros The ability to interact with other peoples' ideas. Cons Training was a little complex. We found it easy enough to get the software working to our requirements very quickly, but the training felt like we were learning to run before we could walk. Review Source Trina V. Research and development professional Used the software for: I used a free trial ### "Novel software for idea develop and capture" April 30, 2019 5.0 Excellent for brainstorming and capture of ideas for any kind of organization Pros Flexible, excellent graphics management, easy to use, easy to customize. Has everything needed to shape an idea Cons So far I do not find deficiencies in the software Review Source Similar Products Featured