--- title: "X-FIRE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about X-FIRE Software - reviews, pricing plans, popular comparisons to other Investigation Management products and more." source_url: "https://www.capterra.com/p/83577/Agnovi-X-FIRE/" page_type: "product" language: "en" --- # X-FIRE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) X-FIRE ## What is X-FIRE? X-FIRE (pronounced crossfire) is Agnovis best-in-class investigative case management software for law enforcement and police. Designed with the investigator in mind, X-FIRE is the top tool available to support major investigations, from initial incident to court disclosure. X-FIRE is easy-to-use, comprehensive, powerful and affordable. X-FIRE supports the Microsoft SQL Server, Oracle & MySQL database systems. ## What is X-FIRE used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$1 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for X-FIRE?[Manage this product listing](https://www.g2.com/products/x-fire/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### X-FIRE 5.0 (2) VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price CA$1 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (287) Value For Money 5.0 (2) Value For Money 4.3 (218) Customer Service 5.0 (2) Customer Service 4.5 (260) ## X-FIRE alternatives [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Filevine](https://www.capterra.com/p/140815/Filevine/) [4.4 (288)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140815/Filevine/) Highest Rated [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) [4.7 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131579/SmartAdvocate/) [Resolver](https://www.capterra.com/p/147599/Resolver/) [4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147599/Resolver/) ## FAQs about X-FIRE Overview ### What company size and specific industries is X-FIRE built for? X-FIRE is designed for public safety, law enforcement, and regulatory organizations of any size that manage police cases, major investigations, fraud cases, internal affairs, criminal intelligence, or compliance work. It fits agencies and teams that need structured case management across investigative and oversight functions. Features and Usability ### What are the key features of X-FIRE? X-FIRE offers case management, incident management, intake management, and investigation management for tracking records and investigative work. It includes compliance management, configurable workflow, and internal affairs administration for process control, plus evidence management, document management, contact management, subject profiles, incident mapping, and reporting & statistics. Getting Started and Support ### What training and onboarding options does X-FIRE offer? X-FIRE provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does X-FIRE offer? X-FIRE provides 24/7 Live Rep and chat support for users who need help. Support is available through direct contact channels, giving customers access to assistance at any time. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 65 Investigation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing investigation management software: - **Search/Filter** (**55%** of reviewers rated this feature as critical) - **Case Management** (**63%**) - **Data Management** (**57%**) X-FIRE includes **Case Management** and **Data Management**, giving teams a structured way to track investigations and organize case-related information in one place. However, it does not offer **Search/Filter**. Instead, it provides **Document Management** (**60%**), which can help teams keep records organized and easier to access during active cases. Together, these features help businesses maintain clearer oversight of investigations, manage information more efficiently, and support faster case handling. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Configurable Workflow Configure existing workflows to meet your organization's needs Contact Management Manage, organize, and store contact information Criminal Database Database of criminal records Data Management Ability to handle large datasets X-FIRE 15 features ### All Features - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Criminal Database: Database of criminal records - Data Management: Ability to handle large datasets - Document Management: Store, manage, and track all electronic documents in a centralized location - Evidence Management: Administration and control of evidence related to investigations/cases - Incident Management: Manage and track all disruptions and incidents - Incident Mapping: Track and visualize the location of incidents - Intake Management: Activities related to the initial admission of a charge into the organization's care - Internal Affairs Administration: Investigate incidents of misconduct attributed to officers - Investigation Management: Oversee people and resources to carry out an investigation - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Subject Profiles: Collect and record basic information related to suspects --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic CA$1.00 Per User,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Rose B. Investigator Law Enforcement ### "We love X-FIRE by Agnovi!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2017 Uniform data entry across team members, easy report production for court and managers. Saving us time and money and improving our operational results. Pros The software is investigator friendly, performs well (no busy cursor syndrome like our old system), and can produce reports for prosecution and management. The reporting capabilities alone have saved our organization countless man hours and corresponding costs. Managers like the command and control capabilities. Cons It won't completely do our job for us, but we're confident no other system will do that. It would have been nice if we had this integrated with our stand-alone tips and complaints system as the company does provide this service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Edward W. Detective Law Enforcement ### "Designed for Law Enforcement, Practical and Easy-to-Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2017 We previously adopted a competing product and unfortunately that did not work out. The system was cumbersome and we were never able to get full management and investigator buy-in. We decided to cut our losses and pursue a new solution designed specifically for law enforcement. Agnovi X-FIRE was the chosen solution. Agnovi transferred our existing data, from the old system into X-FIRE, prior to go-live. The system was easily deployed and configured, users received full system training, and X-FIRE has proven to be robust and easy-to-use. We now operate with complete system buy-in from investigators and management. We are now reaping the rewards of electronic case management and reporting. Our biggest regret was not starting with X-FIRE to begin with. Pros Practical, easy-to-use, affordable. Nice GUI, workflow support, and comprehensive reporting. Company is always available for questions and assistance. Very professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.