--- title: "CATAPULT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CATAPULT Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/8363/Catapult/" page_type: "product" language: "en" --- # CATAPULT Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CATAPULT ## What is CATAPULT? ECRS' CATAPULT enables you to meet all of your customers' expectations with ONE unified commerce platform, giving you a competitive edge in today's retail landscape with ZERO third-party integrations. CATAPULT offers shared business intelligence for POS, self-checkout, deli scales, fuel pump, pharmacy, web-store, inventory, customer loyalty, back office, e-commerce, and enterprise management. Unifying hardware, software, and services, ECRS offers friction-free, cost-saving solutions. ## What is CATAPULT used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25000 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CATAPULT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ecrs.com/&name=CATAPULT) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CATAPULT 4.5 (13) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $25000 Per Feature, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (13) Ease Of Use 3.8 (113) Value For Money 4.2 (12) Value For Money 3.6 (113) Customer Service 4.1 (12) Customer Service 3.6 (113) ## CATAPULT alternatives [4.6 (375)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (1,318)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [XEPOS](https://www.capterra.com/p/208844/XEPOS/) [4.7 (113)](https://www.capterra.com/p/208844/XEPOS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/8363/Catapult/alternatives/) ## FAQs about CATAPULT Overview ### Which roles and teams benefit most from CATAPULT? CATAPULT is most used by IT leaders, retail technology teams, store managers, and business owners who need reliable point-of-sale and retail operations support. IT directors and managers oversee system administration and integrations, while store and floor managers use it to streamline checkout, inventory control, daily operations, and performance visibility. Answer based on 13 reviews Overview ### What company size and industries is CATAPULT built for? CATAPULT serves small retail businesses first, with 58% of reviewers from small companies and 58% in retail. It is built for grocery stores, supermarkets, natural and organic food shops, co-ops, specialty food markets, liquor retailers, pharmacies, convenience stores, and micro markets, with point of sale as the main use case. Answer based on 13 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of CATAPULT? CATAPULT offers point of sale (POS), retail inventory management, order management, and payment processing, along with barcode recognition, barcode/ticket scanning, and receipt management. It also includes customer accounts, loyalty program, gift card management, promotions management, real-time reporting, and multi-location support. Integrations ### Which third-party tools and platforms does CATAPULT integrate with? CATAPULT integrates with Merchant Services for payment processing and store-and-forward card transactions. This connection supports manual credit card replacement workflows when internet service is unreliable, keeping payment operations active through a third-party merchant services platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does CATAPULT offer? CATAPULT provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars allow group learning sessions, documentation offers written reference material, and videos provide self-paced learning and feature walkthroughs. Getting Started and Support ### What customer support options does CATAPULT offer? CATAPULT provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be summarized from user comments. ## Features AI summary Based on 3,559 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) CATAPULT supports all three features that reviewers rate highest: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept payments in multiple ways, process transactions accurately, and keep checkout moving efficiently, allowing teams to serve customers faster and manage daily sales with more confidence. Inventory Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Sales Reports 4.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Customer Accounts 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Payment Processing 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions CATAPULT 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Management: The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.2 (12) Basic $25,000 Per Feature,Per Month Value for money 4.2 (12) 4.2 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (12) 4.1 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(7) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MM Matthew M. Owner Health, Wellness and Fitness ### "Welcome to the amazing world of Catapult " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 I think it’s the best value in POS. This software has allowed us to eliminate many of our third party vendors and bring things in house at a tremendous savings to us Pros The simplicity of use and the all inclusive nature of the software allowed us to take our family natural grocery & nutrition stores to the next level. Cons Surprisingly there have been no obstacles to maximizing its use in our 4 locations Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Platform was created with my industry in mind Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jerrica B. IT Manager Retail ### "Tried and True" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 17, 2023 Great company to work with for POS and Retail solutions. We have used them for so long and they always seem to be making updates or listening to requests from the userbase. We will continue to use them for as long as I can see. Pros One of the best POS systems on the market! A variety of ways to handle Inventory, ordering, and sales. As a Multi-Store Retail it makes it easier to have it work with HQ on same sales and products entered into it. The registers are straight forwards for training new cashiers or management on. We have been using it for over a decade now with very few issue. Cons The customer support is a little lackluster in some aspect. They can be hard to get help from if you have an issue but they are always polite. The reporting can be odd at times if you use too many filters. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Marlon O. Information Systems Director Wine and Spirits ### "ECRS Catapult is an ERP / POS that should be on everyone's short list" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2022 I would describe our business as a straightforward Point of Sale entity, but we utilize, or are required, to incorporate complex business processes. Catapult has been able to solve a great number of those processes and put us in a much better position to not only operate, but to grow at a rapid pace as well. The support teams have been a delight to work with and having the developers listen to our wishes for enhancement and features was a huge value add. Pros The flexibility of Catapult is amazing! You get a great core set of features available in Catapult, but then there's add-ons and software switches that you can utilize to further customize your experience. There's also a number of avenues available to extract or import data in Catapult as well. Cons Part of having such a flexible product is that you have to know how to enable, configure and use those features. ECRS has made VAST improvements to documenting things as well as providing training / knowledge resources, so things are heading in the right direction. Alternatives considered [COMCASH Retail ERP](https://www.capterra.com/p/13209/COMCASH-Retail-ERP/) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) [iVend Retail](https://www.capterra.com/p/128133/iVend-Retail/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing CATAPULT A lot of the other products felt too fragmented or incapable of hosting a high transaction / high volume environment. Catapult felt like the best solution that delivered stability and functionality at a reasonable price. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Vitaly L. IT Director Retail ### "One of the best POS software developers in their market segment. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2022 Pros Modern design and vast ecosystem of components. Cons Data visualization software needs a refresh. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RL Robert L. Retail Technology Director Supermarkets ### "McCaffrey's CAN compete with the big budget supermarkets" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 OPTIONS!CATAPULT has been a major contributor to our ability to roll new experiences out with our customers. We are now using Biometrics for supervisors to override and employee purchases. We can now sell our products online. We have options. Accelerated Check out for people that love technology, the traditional check out experience with CATAPULT TS, Self check out for those that want to do their own checking out and finally the ability to order online to have groceries delivered or picked up. The software provides OPTIONS. Pros Before ECRS, we spent most of our days correcting mistakes that were entered at store level. We had no true database to make mass edits easily. We were reactive and slow to make changes.ECRS allowed us to work from the top down. Easily make changes, and it replicates to the stores quickly and consistently in each store. ECRS does not try to be all things for all merchants. They take the time to evaluate each new idea and process and find the best fit for these by vetting the processes before implementing. They ensure their software is quality. Limited bugs and can be easily flexible in their upgrades or code changes. You can't do this wit h the big budget competitors who take 18 months to do upgrades and your suggestion might get reviewed if lucky. ECRS has multiple features for you to help suggest ideas to help improve the software. Their ability to use Agile development methodology to be fast, inclusive with the merchants in the process, and it is impressive how many new features they have rolled out in the last few years to keep up with a fast-paced industry. Cons \- Upgrading of the pin pads made easier where pinpad utility does not have to be run after upgrades.- Visbility of what the pin pad messaging is saying or mirroring while remotely administrating POS systems to help avoid driving to store to see what message is on the pin pad. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Amory O. POS Manager Retail ### "Review Title" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 25, 2022 We are exploring our marketing options with LoyaltyBot, which is a huge point of excitement for the business. However, we have noticed increased frequency of bugs and issues, as well as slower support, over the last couple of years (maybe since around the time rapid mini-updates started) Pros Ability to customize promotions and coupons, lots of different fields in item data, new features Cons Frequent bugs, inconsistent instructions on lesser-used aspects of the system, slow support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BR Briza R. It Manager Supermarkets ### "ECRS is a great POS and Inventory management assest" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2022 Overall, I would recommend using catapult as your POSif you are a retailer since they count on great customer service, their software features are very competitive if not better I dare to say compared to other full-service POS retailers. Their hardware can seem a bit pricey but they offer Gold Care (Warranty) for most of the big ticket items and if something breaks under that warranty they will ship overnight a replacement to replace the item so you do not loose business. Pros Catapult is a product that is very user-friendly and it is easy to deploy. They have good customer support and the staff is very friendly. A lot of the features are easy to set up since they have a bd KB accessible to the customer and they also offer online classes to be able to use the software. As an IT, that is a big asset as there are times that I can troubleshoot my own issues and solve most of them without needing to reach out to customer support. Cons The one thing that I like the least is that there are a lot of bugs every time there is an update. Sometimes it takes them weeks or months to solve some of the issues which can be very frustrating on our end. Some of them are minor annoyances but nevertheless, they always seem to have a workaround or temporary fix to help you out while they make the next patch. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tori B. STORE MANAGER Retail ### "ECRS streamlines all areas of retail management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2022 Overall this has been a good move for our business, coming from manually cashiering and no inventory practices, to monitoring movement daily. The POS is easy for all levels of computer users to navigate. The support has been great and everyone is super helpful at HQ! Pros The database management is easy to use. ECRs was helpful during the set up process and got us to where we needed to be quickly. Cons During the setup process we felt we didn't get any training on how to use daily features. WE had to figure a LOT of things out and attended a few catapult trainings to be sure we had it right. Seemed like a lot of trial and error during this time for us. We would have liked an onsite training before launch. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SW SaraJean W. Floor Manager Supermarkets ### "The system that continues to help us improve." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2022 Pros As the Front End manager I train all cashiers. When they get their first look at the system many are initially intimidated, but all of them have been able to learn it quickly. Getting a new cashier up and running takes very little time. The control we have over what the cashier sees and can access is amazing. Everytime I say "I wish Catapult......" it seems like they make it happen in the next update. Cons The only thing I can think of is sometimes I wish in the reports for cashiers when I clicked on a section it would take me to a list or a place that I could dig deeper into what that stat means, Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jason M. IT Director Retail ### "It's our Point of Sale" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 21, 2022 We are working to implement perpetual inventory. Management and updating of the product database is time consuming. The EcoPortal is a good idea, but the the product information is too limited. Pros Features and value-ad in services, such as Loyalty Bot. The overall usefulness of the product. Cons New feature development required to keep pace with the national chains is too slow. Antiquated design in some aspects of the system. Inconsistent or outdated documentation in the OLM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/8363/Catapult/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.