VinSolutions

Complete Dealership

5 / 5 11 reviews


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • VinSolutions
  • www.vinsolutions.com

About Complete Dealership

Auto dealership solution for CRM, ILM, websites and inventory management.


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Complete Dealership Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

Complete Dealership Reviews Recently Reviewed!

VinSolutions was a great switch for us!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use plus the updated technology is what made us want to switch to this CRM. It was a great move for our business.

Cons: There were a few issues when transferring our data but all was ironed out in a timely manner. Customers were duplicated but we were able to fix the issue.

We use VinSolutions CRM extensively here and love the interface and all capabilities it has to offer

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to run phone and email campaigns is excellent and I like the extensive settings that can be customized for each VinSolutions user.

Cons: The customer matching methods could use some work and simplification. You cannot merge more than two customers at a time which has made things tedious for us.

Overall: Successful and sufficient follow up with access to templates, trackable user activities, trackable campaigns, etc.

I administer a dealership using this CRM. The software is constantly evolving and very intuitive.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use, Knowledge of support staff. Product encompassed entire sales process for selling a vehicle from inventory management to sales and after sale service

Cons: Doesn't really support addendum stickers for new cars. The inventory manager can print the sticker but there isn't a set label to use.

Overall: Easy to use, great training and support

Great CRM would recommend

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the program easy to navigate and very user-friendly. I would recommend to anyone one that is looking for a great interface.

Awesome! Easy to use.

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Works very well, easy to use. Works very well and easy to follow up. The reminders are great and super easy to follow.

Best CRM EVER!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use!

Cons: None

Overall: This is by far the best CRM that I have ever used! It is very up to date with todays society and is very easy to navigate!

Recommendations to other buyers: None

Great Value, Flexibility and Ease of Use

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, reporting capabilities, flexibility for follow up process, other third party integrations

Cons: customer support general is terrible.

Overall: I love VIN Solutions. I swear by it. Not only am I able to integrate this CRM with a TON of different vendors (Autosoft, Auto Alert, Flex F&I, ect.) but it is incredibly easy to use. I enjoy the reporting capabilities as well. It makes it very easy to track our leads, appointments and contact ratio for all leads!

Recommendations to other buyers: It's a great product, Customer Support may not be the greatest but your performance manager will probably be very helpful!

Excellent Automotive CRM

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our dealership has been using VinSolutions now for a couple years and it has worked out great for us. It has a streamline interface and great tools to help us manage our customers and leads.

An A+ Product!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: User friendly nice customer service plenty of them available and lots of help in training and so very much more!

Best of the best

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the userability, the customer support, and the endless growth and capability of the product

Cons: That I didn't know about it sooner!

Overall: I have used m any CRM's in my days, and I always recommend VinSolutions! It is so easy to use and User friendly! If you're a slow learner, their support is hands down A-1! from the phone support, to the online video support, to the classes they offer around the country! They follow-up as well! They listen to the advice from thousands of dealerships, and grow each day, continuing development of the product!

Recommendations to other buyers: na

Great Software!

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've loved working with VinSolutions, they offer a great product! Their staff is so friendly and helpful. Implementation was seamless. I will use them in all of my stores.