New Era Software

iAutoFocus

3 / 5 2 reviews


Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

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About iAutoFocus

iAutoFocus provides the power to easily manage all aspects of collision repair from tracking sales and production to job costing, invoicing, repair notes, cycle times, employee efficiency, profit margins and claim processing. With AutoFocus you get an all-inclusive, cost effective software system for any size shop, and even the most demanding enterprise that requires customization.


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iAutoFocus Features

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iAutoFocus Reviews Recently Reviewed!

Bugs Never Get Fixed. Some Functions Do Not Work.

Feb 03, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: We've been using iAutoFocus for about 5 years. It was a good compromise when we bought it--nothing had all the features we wanted but iAutoFocus came closest. Advantages are ability to provide more detail and customized information to customers on estimates and invoices. It also enabled us to more clearly show customers discounts applied to their orders. However we found many bugs in the first year that still exist in year 5. Basic scheduling and reporting functions simply do not work as advertised and there does not appear to be any attempt to fix them. Biggest complaint is that we've been asking for reporting access to our customer data for 3+ years with no response. Seems like a no-brainer for a business management tool. We want a list of customer names and e-mail addresses--we can't even get this in a printed report, much less a spreadsheet.

Not worth the money.

Sep 30, 2015
3/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: software missing a lot of parts, prices are not accurate and they are just as expensive as ccc.