# CCC ONE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CCC ONE Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/pricing

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# 

 CCC ONE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CCC ONE

## What is CCC ONE?

CCC ONE is a solution that assists auto repair shops with vehicle repair estimating, replacement parts ordering, production schedule management, and more. With connections to DRP carrier partners and parts suppliers, CCC ONE helps repair shops of all sizes expand their business, drive customer satisfaction, and grow their bottom lines. Key features include consent management for cookies and tracking, personalized advertising and content based on user profiles and data, measurement of advertising and content performance, and development and improvement of services based on user data.

## What is CCC ONE used for?

[Auto Body](https://www.capterra.com/auto-body-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/)

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

82%

Neutral

5%

Negative

13%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## CCC ONE alternatives

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting price

$188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.9 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Appointment Management

4.4 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

4.6 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Scheduling

4.1 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

4.9 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Inventory Control

4.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Monitor product stock levels

CCC ONE 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Calculate total itemized costs, including initial costs and any changes

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Allows service businesses to track ongoing repairs

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Real-time vehicle tracking for monitoring location, route, speed, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Features

4.3 (36)

4.3

Based on 36 reviews

## Pricing

Value for money

3.9 (34)

### Starting price

Free trial  
not available

Value for money

3.9 (34)

3.9

Based on 34 reviews

## Integrations

[

Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/)

## Support, customer service and training options

Customer Service

4.0 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (39)

4.0

Based on 39 reviews

## User reviews

Overall rating

4.2

Based on 39 reviews

Filter by rating

5(25)

4(7)

3(2)

2(1)

1(4)

Mentioned topic

Sorted by most recent

HD

Haley D.

Accounting Admin

Medical Practice

### "Powerful Industry Standard Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

CCC One is a powerful, industry standard solution or shops that need tight integration with insurance carriers and efficient estimating tools.

Pros

CCC ONE has proven to be a centralized platform for managing repairs, customers and billing all in one place.

Cons

In certain workflows there have been slight limited customizations. I feel as though for a large diverse company this may not be best but for a smaller company it is extremely useful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Brazola M.

Receptionist

Automotive

### "Satisfactory "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 7, 2026

Pros

I like CCC One because you can write estimates up from anywhere using your phone and it uses AI for faster more accurate estimates.

Cons

I don’t like CCC One because it can get expensive for small businesses. It also lags a lot and tends to move slow. Constantly having to be updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jace H.

Sr Project Manager

Computer Software

### "Only use the best"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 11, 2024

I used it for over 13 years and saw a lot of changes during that time. They had started to get some really nice features by the time I left the Bodyworld

Pros

They always had the most up to date database, with accurate specs, parts, labor and misc. small items. This was the easiest estimating tool I have used.

Cons

The price, it was one of the more expensive options but a lot of insurance companies only acceopted estimates from them. A lot of the techs still complained about some of the hours to replace body parts, but overall this was the best tool.

Switched from

[ERA-IGNITE](https://www.capterra.com/p/65169/ERA/)

Our primary insurance provider made us start using CCC-One

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jillian K.

OFFICE MANAGER

Automotive

### "EFFORTLESS ESTIMATING"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 27, 2024

Having the ability to view real time parts and pricing at your fingertips. Completing estimates accurately in a timely manner allows for customer appreciation.

Pros

CCC ONE can be used anywhere on all my devices.. I love being able to grab my phone and start an estimate standing outside by a damaged vehicle and customer.

Cons

Nothing I least enjoy, because there is a lot more to learn about the program.

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

[ProDemand](https://www.capterra.com/p/10021584/ProDemand/)

Reasons for choosing CCC ONE

CCC was being used by our sister stores.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Stefanie F.

Accounting and HR Manager

Automotive

### "CCC ONE There is no comparing WANT TO GROW WANT TO HAVE EVERYTHING IN ONE PLACE? "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2023

I love it. One of the best programs I have worked with in any industry. Maybe , if you did one thing….and yes I am about to sound like a girl: personalization of colors and screen in some way?

Pros

It is a true all in one for the industry. The only thing I don’t use it for is payroll, You. And see images, all interactions of parts and notes. Any communications with insurance and customer…..even your insurance payments! If you can afford it, there is no comparison. And it is worth every penny. It is highly sophisticated and I cannot stress this enough a true All in One .

Cons

The only issue I ever have is employees not utilizing correctly. Logging in and leaving names under a different person or not getting delivery page uploaded. But that’s a on the house side, training issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Megan G.

Manager

Automotive

### "CCC review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 8, 2023

CCC ONE is listening to their customers and seem to be developing and improving products.

Pros

Integrates easily with Quickbooks and other third party providers. There are many reports available to assist in better business practices.

Cons

Production schedule needs to improvement to assist high production facilities.Does not have a line item mapping feature that captures select words and codes appropriately, wording has to match 100%, which allows for a lot of human error.

Switched from

[Tracker](https://www.capterra.com/p/141766/TrackerRMS/)

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Reasons for choosing CCC ONE

CCC ONE has more partners.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Carlos M.

GM

Automotive

### "Ccc one is the greatest"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2023

Ccc its part of my work life. I love to keep learning it. I feel like an expert but there is so much more to learn.

Pros

The most impactful is the production managing as we use to run our morning meetings and helps everyone know wherr everything is.

Cons

I wish the app lets you do a little more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

Jeff O.

Facilitator

Automotive

### "Top system on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 16, 2023

Pros

Ease of use is high especially when training new team mates. Access to most information needed

Cons

Need to make reports more adaptable. Cannot customize enough.

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Reasons for choosing CCC ONE

Ease of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lucas S.

CEO

Automotive

### "CCC One"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 15, 2023

CCC has been great to deal with from the get go. They have helped streamline our operations.

Pros

CCC is a great product that has many features to help run our business.

Cons

There is nothing I would change. They have been very accommodating

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Milva P.

Coach

Automotive

### "CCC User Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2023

Excellent

Pros

Ease of use and support from local and internal TS

Cons

Better inventory management and load leveling

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/)

Popular comparisons

[ARI vs CCC ONE](https://www.capterra.com/compare/83656-201737/CCC-ONE-Total-Repair-Platform-vs-ARI) 

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