--- title: "The Rome Solution Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Rome Solution Software - reviews, pricing plans, popular comparisons to other Auto Body products and more." source_url: "https://www.capterra.com/p/83660/Rome-Management-Software/" page_type: "product" language: "en" --- # The Rome Solution Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Rome Solution ## What is The Rome Solution? For over 35 years, ROME Collision Management Software has helped dealership and independent body shops streamline operations, reduce cycle time, and boost profitability. Built for the collision repair industry, ROME delivers real-time visibility, automation, and deep integrations to run a smarter shop. Whether managing one location or many, ROME empowers your team to work faster, track performance in real time, and make better business decisions. Key features include: Seamless Workflow Integration—from estimates and parts to labor and payments—in one centralized platform. Estimating Integration with Web-EST, CCC ONE, Audatex, and Mitchell, including automatic ADAS calibration flags for OEM compliance. Real-Time Dashboards provide shop-wide visibility to keep jobs on track. With optional ADAS calibration, integrated payments, and U.S.-based training and support, ROME is your complete solution. ## What is The Rome Solution used for? [Auto Body](https://www.capterra.com/auto-body-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Rome Solution?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rometech.com&name=The Rome Solution) ## The Rome Solution Overview Updated August 2026 AI summary The Rome Solution supports auto body, dealer, and repair businesses of all sizes with features such as accounting, billing and invoicing, customer database, parts management, quotes and estimates, scheduling, and vehicle tracking. Optional tools include inventory control, payroll management, maintenance scheduling, VIN decoding, and work order management. It is available as a cloud-based and mobile solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Rome Solution 5.0 (5) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $1 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.8 (2,363) Value For Money 5.0 (5) Value For Money 4.8 (2,206) Customer Service 5.0 (4) Customer Service 4.9 (2,185) ## The Rome Solution alternatives [4.5 (1,150)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) [4.9 (239)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010509/DeskManager/) [View all alternatives](https://www.capterra.com/p/83660/Rome-Management-Software/alternatives/) ## FAQs about The Rome Solution Overview ### What company size and specific industries is The Rome Solution built for? The Rome Solution is designed for dealership collision centers and independent auto body shops of various sizes that need an all-in-one solution for software, consulting, and education. It fits automotive repair businesses focused on collision work rather than general service shops or other industries. Features and Usability ### What are the key features of The Rome Solution? The Rome Solution offers accounting, billing and invoicing, and payroll management for financial operations, plus customer database and reporting and analytics for recordkeeping and tracking. It also includes inventory control, parts management, vehicle tracking, VIN decoder, work order management, scheduling, and maintenance scheduling for automotive dealership and service department workflows. Getting Started and Support ### What training and onboarding options does The Rome Solution offer? The Rome Solution provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos support self-paced review of features and setup steps. Getting Started and Support ### What customer support options does The Rome Solution offer? The Rome Solution provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support experience is available here, so support quality, response times, and common frustrations cannot be described from the catalog data alone. ## Features AI summary Based on 167 Auto Body reviews Not all auto body software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Billing & Invoicing** (**51%** of reviewers rated this feature as critical) - **Invoice Management** (**59%**) - **Quotes/Estimates** (**51%**) The Rome Solution includes **Billing & Invoicing** and **Quotes/Estimates**, helping shops handle charges accurately and create estimates for customers before work begins. However, it does not include **Invoice Management**. Instead, it offers other important features that reviewers also rate highly, including **Service History** (**52%**), **Work Order Management** (**41%**), and **Customer Database** (**56%**). These features give teams a clearer view of past repairs, help track active jobs, and keep customer records organized, helping businesses improve day-to-day shop operations and customer follow-up. Accounting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. For Automotive Dealerships 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important For automotive/car dealerships Reporting/Analytics 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. The Rome Solution 19 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Estimating: Estimate expected cost based on various factors before a project begins - For Automotive Dealerships: For automotive/car dealerships - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - New Car Dealer: For new car dealerships - Parts Management: Track parts inventory levels and manage re-stocking - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Quotes/Estimates: Generate quotes or estimates for customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service Department: Manage in-house automobile service department - Service History: Track work performed and resources used for past customers, sites, or assets - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (5) Basic $1.00 Per User,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Doc C. Director of Collision Operations Automotive ### "Ciocca Collision Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2022 The team is extremely responsive to new ideas, requests and very friendly. Always a pleasure speaking to anyone from the ROME tech team. Pros Everything is great. Every new opportunity to expand our use of other programs the Rome teams is Cons Nothing. nothing, nothing. nothing. nothing! Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Rome is the best Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 8, 2022 Thanks for your review, Doc! We love hearing ideas and suggestions from our customers and we often incorporate them into our new features. Thanks for being a valued customer. SW Sue W. Collision Manager Automotive ### "100 % Satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 1, 2021 Rome helps with production,CSI, billing great for noted files for future reference. Their tech team is unbelievable !!!!!!! Pros I love everything about Rome the ease of the system is awesome I really can't say enough about it. Cons There are no cons that I have with it. It works so well there are no issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2021 Sue, thank you for taking the time to leave a review for our collision management software. It is good to hear that Rome is helping you with production, CSI, and billing. It's also great to know that our tech support is so valuable to you and your operation. AS Alex S. Collision Center Director Automotive ### "There is no other option for collision center management or production. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2021 Pros From a production standpoint, this software addresses any internal roadblocks that a typical facility would run into. The ease of use and constant availability to training and education is unheard of in the industry. What would typically take an hour (or more) to run through shop capacity, availability, production and more can be reviewed and understood in less than 10 minutes, for a typical shop. The customer service and technical support is always supportive and willing to listen to suggestions and implement them into the software. Cons There is a large learning curve, because the software does do and address so many things. Not necessarily a negative, but it does take a new user quite a while to get a solid grasp on ALL that the ROME software has to offer. I want to comment that this would never deter me from suggesting the software of implementing it into another shop. Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Shop production, payroll, accounting, scheduling and more - all part of a single system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2021 Thank you for your detailed review, Alex! We are very happy that our system is saving your shop so much time. It is also great to hear that you feel that the learning curve is well worth our all-in-one software management solution. Also, thank you for mentioning our tech support team! We pride ourselves on offering top-notch support and customer service. GL Greg L. Body Shop Operations Director Automotive ### "Rome Is the Best software for DMS integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2021 Although setup is timely and the learning curve is tough, once you learn how to properly use the software, you will not want to run your shop without it. Pros Full integration with Dealership Management software. It provides everything you need to properly manage and oversee the entire shop. Rome provides a level a accountability for our shop that we could not have without it. Cons Rome has so much built in to it, that it takes about 90 days before you get completely comfortable with it. Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) I need a software to integrate with my DMS, hold employees accountable and be able to manage production. Rome was the best option for me. Alternatives considered [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Reasons for choosing The Rome Solution Rome provided everything I was needing from a management system and then some. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2021 Greg, thank you so much for your insightful review. It is great to hear that our software gives your shop more transparency and accountability and that it fully integrates with your DMS. We are happy to hear about your great results. Our training team is always striving for better ways to help you get through the learning curve. BF Bob F. COLLISION MANAGER Automotive ### "Collision Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2021 I feel the system has helped us with organization and record keeping of files as well as production. Pros transfers all tickets to our CDK system seamlessly and stores all Ro's electronically Cons some areas could be improved, for sorting the information and separation of certain tickets in the system, but overall a great system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2021 We truly appreciate your excellent review, Bob. We are excited to hear that our integration with CDK is seamless and that our system is helping you with organization and record keeping. We are continually improving our software and our programming team will take your thoughts on sorting and separation into consideration for future upgrades. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.