Sherwin Business Systems

Job Tracker Professional

5 / 5 6 reviews

Who Uses This Software?

Job Tracker Professional was initially created for the Property Maintenance and Construction industry, however, due to its versatility it is now also used by other professions.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month/user
  • Pricing Details
    Lease from £35 per month, per user, or outright purchase option available
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Sherwin Business Systems
  • sbsystems.co.uk/

About Job Tracker Professional

Job Tracker Professional enables you to create quotations, costings, estimates, jobs, purchase orders, credit notes, invoices and so much more. You'll also be able to easily and instantly send these to your field engineers, customers and accounts department. Schedule engineers , assign stock, then track progress on estimates, jobs and payments with our easy to use but comprehensive reporting tools.


Job Tracker Professional Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Job Tracker Professional Reviews Recently Reviewed!

Warrior Trenchless

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use, flexabiltiy and customisation

Cons: nothing it ticks all our boxes although the mobile version could be better

Overall: sam and the team are exceptioanl at working with you to exspand your process and fuctionality and they have been a great partner in the groth of our business

Recommendations to other buyers: yes buy it if you are a SME

Vendor Response

by Sherwin Business Systems on February 03, 2017

Mike thanks ever so much for a great review. Fully agree with your comments on the mobile app and pleased to say that we amidst some exciting development work to further enhance the capabilities of Job Tracker Mobile. We will be launching the new developments soon and it would be great to hear your views on it when we do.

job tracker

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: job tracker is designed for my business and does what I require to run smoothly and efficiently run reports etc

The Engine of Our Business

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of access to any related documents to a specific job. To be able to go back since the time we started to use JT over 10 years ago has proved invaluable to us and our clients. We can find old jobs when our clients are unable. Specific details down to serial numbers.

Cons: It can be a little inflexible at times, we have normally been able to achieve what we need by other means.

Overall: We are an Electrical Contractor and Electric Motor Repair Company and have been using Job Tracker for over a decade. Upgrading from Standard to Professional as our business needs has changed and technology became more widespread.
We use Job Tracker Professional to record all our work from the original inquiry right through to receipt of payment. This allows us to access any job and within seconds we can see the who, the why the when. Any related paperwork such as timesheets, advice notes, invoices, photos, certificates, all is just a click away.
Job Tracker Professional has permitted us to move very close to a paperless office, giving us huge savings on paper, printing, postage and time. It is easy to create and keep up to date any Company Stationary.
A pleasant surprise being the reduction in human errors when passing on specific information, such as Contact Numbers, addresses, Purchase Orders, etc.
All the above said we estimate that we only use 30-40 % of what Job Tracker is capable of handling.
Reliability - Well nothing is perfect and we have had the pleasure of phoning Sam a number of times. You will find it hard to find a more helpful guy. Response times are very good. We have had a few goes at trying to break JT over the years, Sam has always got it up and running again.
In an era when businesses need to improve efficiency and reduce costs, Job Tracker Professional has been one of our main tools. Thank you

Recommendations to other buyers: We have regular contact with Sam, and try to give helpful feedback.

Vendor Response

by Sherwin Business Systems on February 03, 2017

Mike thanks ever so much for a great review. It's always great to speak to you. and as always to discuss how we can continue to develop Job Tracker Pro to meet your business needs.

Job Tracker Professional is a Godsend

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Editable fields so it can be customized to your business.
Easy to use document templates.
Click of a button personalized documents to send out to clients.

Cons: User manual needs updating, but that doesn't affect the software. However, the developers do a have a Youtube channel, so you can, more often than not, find what you need on there.

Overall: I first discovered Job Tracker Pro for my business around 8 years, or so ago. At that time, I thought it was an amazing software package.
Since then, the software has been developed even further.
From within the software quotes can be raised, as can invoices, job sheets etc at the press of a button.
Find all information pertaining to a specific job. Not just documentation you have sent out, but you can drag documents into Job Tracker direct from your email, etc, or simply scan a document in.
I highly recommend Job Tracker Professional.

This had me laying in bed thinking of all the time it was going to save me.

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a hidden gem of a package. You don't need a degree in computers to use. it lets me record the information I need, I produce my work sheets and invoices on it. It tells me where my engineers are and where they should be and how much I make on each job.

Its got so much more than I need at the moment but as I grow I'll make even more use of it.

Cons: So far none.

Pros: SBSystems customer support has been brilliant. every question I asked has been answered .

A very good piece of software

May 18, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: technical support is first class,
very easy to use
very easy to configure fields
fields are all programmable
colour coded fields
produces all our paperwork
very cost effective

Cons: I'm told this is in the pipeline but at the moment you cannot access the system via the internet.

Overall: S B Systems has proved to be a very reliable business partner. Job Tracker Professional does more than we need it to, but with the help from Sam we've been able to use more and more of it.

I highly recommed Job Tracker Professional to any business looking to implement a system that will grow with your business.