--- title: "AbelMed Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AbelMed Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/83829/AbelMed/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # AbelMed Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AbelMed ## What is AbelMed? Since 1977, ABELMed has been providing software solutions to multidisciplinary healthcare clinics. Functions include comprehensive EMR, OLIS and HRM, multiple billing options, electronic insurance claims, automated appointment reminders, patient portal, medical device integrations, voice recognition dictation and integration with Dynamics 365 for full accounting. Services include remote backup, on-site and on-line training, customer portal and 24/7 support. ## What is AbelMed used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Neurology EMR](https://www.capterra.com/neurology-emr-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AbelMed?[Manage this product listing](https://www.g2.com/products/abelsoft-abelmed/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AbelMed 4.1 (11) VS. [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.3 (514) Value For Money 3.9 (8) Value For Money 4.2 (399) Customer Service 4.8 (8) Customer Service 4.2 (446) ## AbelMed alternatives Highest Rated [4.6 (117)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Sevocity](https://www.capterra.com/p/81297/Sevocity-EHR/) [4.5 (174)](https://www.capterra.com/p/81297/Sevocity-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81297/Sevocity-EHR/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (916)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) ## FAQs about AbelMed Overview ### Which roles and teams benefit most from AbelMed? AbelMed is most used by physicians, including family doctors, pediatricians, and medical directors, who manage patient records, clinical documentation, and day-to-day care workflows. Practice owners and executives use it to oversee operations, while administrative coordinators, managers, and patient services teams support scheduling, patient intake, and office administration. Answer based on 10 reviews Overview ### What company size and specific industries is AbelMed built for? AbelMed is designed for Ontario healthcare providers and other Canadian healthcare providers that do not require provincial billing. It is built for the healthcare sector rather than a specific company size, making it suitable for medical practices and clinics operating in Canada without provincial billing needs. Features and Usability ### What are the key features of AbelMed? AbelMed includes appointment scheduling, patient scheduling, and physician scheduling, plus charting, patient records management, and patient database tools. It also offers e-prescribing, billing and invoicing, lab integration, referral management, and document management features such as templates, storage, electronic signature, and handwriting recognition. Getting Started and Support ### What training and onboarding options does AbelMed offer? AbelMed provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover topics for groups, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does AbelMed offer? AbelMed provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support response times, helpfulness, or common issues, so support quality cannot be summarized from user comments. ## Features AI summary Based on 4,113 Medical Practice Management reviews Capterra reviewers highlight these as the top features buyers look for in Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) AbelMed includes **Patient Records Management** and **Charting**, giving medical teams a way to maintain complete patient histories and document care accurately. However, it does not offer **HIPAA Compliant** functionality. Instead, it provides **Patient Scheduling** (**60%**), which helps practices organize appointments and manage daily workflows more efficiently, allowing teams to keep patient information current and support more consistent care delivery. Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Clinic Interoperability Securely transfer, access, exchange, integrate or use data with different providers or systems Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Decision Support Tools that provide relevant information at specific times to support judgments and courses of action Documentation Management Manage product specific documents in a categorized order AbelMed 22 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Lab Integration: Receive lab results electronically - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 3.8 (10) 3.8 Based on 10 reviews ## Pricing Value for money 3.9 (8) ### Starting price Free trial not available Value for money 3.9 (8) 3.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.1 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(6) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Doctor Used the software for: 1-3 years ### "Excellent EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 My experience has been positive. There were the usual growing pains but these were all handled smoothly by the support staff and there were no interruptions in my daily schedule. Pros Very User Friendly Great lay out including the nice fonts and just the right size and spacing for various icons/tabs. Lab results can be marked signed off or reviewed which is a helpful distinction when needing to review prior paper records and still wanting a time stamp for future auditing/review purposes. Has the ability to forward previous encounters which is helpful for things like Diabetic flow sheets. Has the ability to have customizable pre-typed entries similar to stamps/templates in other EMRs Support Staff is knowledgeable and attentive The person who trained our office was exceptional. Good communicator. Patient. I found this to be particularly important in ensuring proper migration to AbelMed from paper charts. Cons Sometimes the page may skip a line when scrolling down in the investigations tab. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer family physician Used the software for: 3-5 years ### "feels like a family" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 1, 2021 My overall experience has been excellent over the years. The only sad thing is that I may be forced to look at other software in the future due to requirements from Ontario MD moving forward. It will be like losing a family member. Pros I have used AbelMed now for 14 years. I took over an office that already had AbelMed and bought it along with the rest of the office thinking I would just try it out and switch to something else if it didn't work out. There were all the regular hiccoughs of switching from paper to electronic records, but that was also 14 years ago. Over the years, I have had such good interactions with the technical support team that I now feel like they are family! They have always been prompt at getting back to me, patient, kind and helpful in solving my issues. They have ALL been excellent at providing support to my staff and me. The person who mainly taught me how to use the system was so bubbly and fun and put me at ease when I was so overwhelmed and confused and always made me laugh! I always wanted to meet her in real life! I have found it easy to use and felt ithad all the features I was looking for. I would never go back to paper charts. Cons I would like a software where the email was right in the patient's chart, also I would like the option of cloud-based software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lead Physician Used the software for: 3-5 years ### "Disaster !" 1.0 May 31, 2017 Every time they fix one issue, another issue arise. Pros The monthly fee is the lowest in Ontario. They used to have fair customer support, now, I think they have only a few people available that make your waiting time unreasonable. Cons After several years of using this program, I can tell my colleagues this is a waste of money. You can faster if you use just the WORD processor for your notes. Referrals, prescriptions, navigating CPP - if you have 2 patients in an hour, yeh. may be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PEDIATRICIAN Used the software for: 3-5 years ### "Service for trouble shooting is timely and professionally rendered with a teaching component." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 5, 2020 I am very grateful for the expertise provided by \[SENSITIVE CONTENT HIDDEN\] as he will go through the problem list carefully and come up with a solution. His prompt attention and kind nature is very helpful in a busy pediatric office. Pros The medical students find it is excellent as it is systematically configured so they do not miss details e.g review of systems is categorized in detail. Cons sometimes the clicks are too many to fax off a Rx to the pharmacy e.g. needing to close the current encounter and then open the Rx tab and then only will the Rx be linked to the encounter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 1-3 years ### "Abel Lets you do more" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2019 Pros It is a tool that allows a facility with few employees to do so much more than in the past. We are able to take advantage of the capability of the software and reduce the amounts of cancellations and missed follow-ups of our clients. Going completely paperless is now a possibility. Cons Moving between options can be a bit slow especially when booking an appointment with person on the phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD Used the software for: 3-5 years ### "Review of Abel software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2020 very good Pros The product is user friendly and drugs are updated regularly Cons brand names and generic names are not always available Space for progress notes needs to be increased Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director/Owner Used the software for: 3-5 years ### "Clinic operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2019 Pros Very easy to operate. User friendly. Very convenient for our clinic to operate day to day. Cons Never had a problem with the services provided by abelmed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative coordinator Used the software for: 1-3 years ### "Tcd review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 2, 2019 Pros Very easy to navigate and self teach. The Cons Missing some features that newer EMRs have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Patient services representative Used the software for: Less than 1 year ### "Love the patient portal" 4.0 April 8, 2024 Pros The patient portal is easy to use. Helps make e prescription easy. Cons Some of the templates can be difficult or unintuitive to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD/CEO Used the software for: Less than 1 year ### "Very Good!" 4.0 April 25, 2018 Pros Allows for remote patient monitoring, reduces hospital stay, improves the overall patient experience Cons Requires a whole lot of bottlenecks for institutional approval, and many clinicians are not willing to relearn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/83829/AbelMed/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.