Magento

Magento

4.5 / 5 256 reviews

Who Uses This Software?

Any business looking for eCommerce platforms


Average Ratings

256 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,988.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Magento
  • magento.com/
  • Founded 2001
  • United States

About Magento

Magento is the complete eCommerce solution for businesses that are ready to take full advantage of their online channel. This solution combines an unrivaled feature set with world-class support and virtually infinite flexibility, at a fraction of the price charged by competitive platforms.


Magento Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Catalog Management
  • Channel Management
  • Data Synchronization
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce
  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Magento Reviews Recently Reviewed!


Flexible and Administration Ease

Aug 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We are a small family business and reliant (for many things) on our ability to manage the back end of our site. Neither of us have a background in building sites, managing integration, etc. but we have been able to get very comfortable with the back end of the site. For a novice or inexperienced person, I was surprised that I could pick it up quickly. We use the community version which has been critical to controlling costs. At that same time, we haven't sacrificed functionality in that there are some incredible plug-ins that ultimately replaced the Enterprise functionality (which we moved away from because of the annual price tag). We also work with a small development company locally who manage the set up of the plug-ins (but quite honestly it seems fairly straightforward). As the site "breaks" (for lack of a better word), we have our developer do it.

Cons: It's possible that it is far more plug and play than I realize for plug-ins but would love to see something user friendly created. There used to be some version of Magento that I think was discontinued but you almost need something for smaller companies that gives them the sophistication of the community edition but potentially managed by Magento. In the next few years, we need to make a decision to stay on Magento or move and Shopify has a managed version that is very intriguing. Our computers are using it and Big Commerce and they look every bit as sophisticated on the front end as we do but we are reliant on a separate developer who could move on or go out of business. A stable subscription based product for larger small businesses would be great.

Overall: Enterprise and dealing with the development company that supported us was terrible but community and a local developer has been great. We didn't have the budget for the big version but were sold into it by the developer when the community version was more appropriate.

Robust, but SO Much Work to Use

Feb 21, 2018
4/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: There are a plethora of installed features: search term synonyms, built-in marketing tools, detailed shipping/packaging settings, separate catalog and cart price rules, etc. It's a monster of a platform, one that serves many companies very well. Not having to install a hundred plugins (like on WP) to do what Magento does out of the box is a plus, for sure, not to mention having to worry about the compatibility, support, and updates on WP plugins.

Cons: Go away for 5 minutes, you're signed out. Also, literally every website I download Magento to has to have everything reindexed. I get this message immediately after installing Magento: "One or more indexers are invalid. Make sure your Magento cron job is running." Very little info out there on how to fix this, so the first go around was a bit tricky. Not impossible or difficult now, but it's not a good feeling when you install software and immediately it appears broken.

It is simply not easy to make a site look good with Magento. You can, for sure, but it requires SO much more work than other platforms, and there's not an easy way to view the front end without going live.

The idea of not having plugins seemed appealing, but after using Magento, I only use WP with WooCommerce unless a client near-demands that I use Magento. It just takes way to long to create anything. The time I would have spent installing, updating, or researching plugins in WP, I wasted just trying to find my way around Magento. There should be a way to create a quick menu or admin favorites bar or something, so it doesn't take 3 clicks/pages just to get to where you want to be.

Overall: Honestly, very few. I suppose it's good to have gained a little experience with Magento to add to my repertoire, but that's about it.

Magento a Good Starting Place for an Online Store

Feb 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Multiple users and ease to update website data and information.

Cons: Some elements can not be updated in house and require a developer/programmer.

Overall: Initially Magento was implemented by a website design company to create a website to sell a bespoke service and products for us. Set up as a website that we can maintain and develop in house, which we have done for the past 4 years. We do not use the shop and buy basket element of Magento. But I can see it would be a beneficial website use for companies selling off the shelf products. It is fairly easy to use but basic HTML5 knowledge is beneficial. Multiple users is helpful, that has required training in house. Magento role out security patches that need to be applied; we have these applied by an external company. As a B2C company, we do not actually use payments online so I unable to comment on that element of Magento. For the version of Magento that we use, we do not have access to their customer support however on the occasion I contacted them and they informed me this; they were helpful and at least put me in the right direction. The entire set up is good for a ecommerce; it is especially good for maintaining SEO well and updating it regularly.

Recommendations to other buyers: Make sure that you or someone in your company know html5 as a minimum requirement.

Industrial performance on an open source platform

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Magento proves time and time again to be scalable beyond any other e-commerce platform that I've tried. With millions of plugins and plenty of developers working freelance worldwide, we've never hit a problem that can't be solved with an inexpensive plugin or a few hours of third-party development costs.

We've put through tens of millions of pounds of transactions throughout the years and the ability of the websites to handle peaks and troughs of traffic are unparalleled.

Cons: The software needs a true developer to customise it's functionality. If you wish to do something that is not handled by a plugin, the process of specifying and developing a custom function takes more involvement than on other platforms. Magento provides a bulletproof solution for enterprises where a member of staff can be tasked with the daily running of the site, it's not a "fire and Forget" solution by any stretch of the imagination.

Overall: Incredible way to leverage the power of e-commerce on the internet.

Capterra-loader

Great ecommerce tool, providing 2 different models (one free and another one paid).

Mar 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the most important things is really well prepared for handling the most common ecommerce businesses requirements out of the box even in the free version (paid version provides thinks like RMA support also), especially important supports international business setups. The things that are not handled out of the box can be completed through modules, some free/ some paid.

Cons: That hey don't have a SaaS option (they used in the past, Magento Go) as that will be easier for startups and SMB. Also the installation of the modules should be made more plug and play without needing tech support and more stable, as some time when adding new modules they crash with each other, and that means everything requires a lot of testing, that could be time consuming. In comparison to tools like shopify, Magento is much more complex.

Overall: Not having to develop my own ecommerce platform

Capterra-loader

Customization = Best in class

Jul 25, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Customize your heart out! Magento's base functionality has thousands of custom configurations that can be combined to create an intuitive user experience no matter how you want your site/store to function. If you're setting up an eCommerce store, this is by far the most amazing option as far as CMS is goes. Their user guides and training handouts make it easy to learn. Magento U training courses are invaluable to understanding the verbiage and concepts used across the software. (Scopes and creating any type of rule)

Cons: Extensions requires to further customize can be a bit clunky.

I wish further analytics were provided based on marketing features and rules created.

Also, for a CMS that provides such a seamless user experience, the admin tool is quite clicky. The return key should work to apply filters and such- instead it requires clicks to move forward and such.

Overall: To customize the user experience and create clear brand awareness. With premium content and an intuitive UX/UI comes increase to website conversions.

It was easy to transition from WordPress to Magento for a large e-commerce site

Jul 12, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used to think that WordPress was the best CMS available. However, once I started working for a company with complex e-commerce needs, I soon realized that WordPress just wouldn't do the job. What I enjoy about Magento is its ability to handle complex systems, and it's ability to integrate with various systems and plugins. Our business is both b2c and b2b, and I'm amazed at Magento's ability to handle our different types of customers.

Cons: At first I felt like the interface was a little clunky. It was not as clean of an interface as I was used to with WordPress. At first it can be a little overwhelming to navigate, but it doesn't take too long for the interface to become second nature. Also, there are a few work arounds that are needed here-and-there. For example, it's easier to copy and paste html code into a text editor instead of editing it within Magento. And sometimes there is a "save and continue" button that doesn't make much sense, as it redirects you to another page as soon as you save your work. But you get used to all of this pretty quickly.

Overall: Ability to successfully handle business with various types of customers for a business that does both b2c and b2b.

Capterra-loader

Reliable CMS platform

Aug 29, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I am using Magento platform for more than 1 year. During this time period, I have experienced following capabilities which made me think that Magento is a reliable & easy to use CMS platform.

* You can customize source code and you can accomplish your desired functions for your business.

* Platform setting up is easy if you follow their documentation.

* Best e-commerce platform to startup a large online store.

* Developer friendly open source application.

* Admin dashboard will reflect your business growth.

* Can have large number of products without any disturbances.

* Can change currencies according to yours location.

Cons: * Have to flush the Magento cache once you have done changes using admin dashboard.

* Not easy to use without IT knowledge. (Due to complexity)

* If you have any desired functionalities you must have developer skills to accomplish the task.

* Few free extensions are available.

Overall: Developer skills also essential to have a perfect Magento CMS .

By FAR the best platform our company has used for E-Commerce

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Magento can do almost everything and anything and there are so many plugins and addon's from the Magento community that pushes it far beyond just a website platform into something else that can really be tailored to fit your websites needs. Our Company came from the Yahoo platform and that was just a 4 wall padded cell compared to Magento which is beyond anything we can fully utilize to its maximum potential for our E-Commerce business.

Cons: There is some learning curve to Magento; however, with a little time it is easy enough to master and ends up having much more functionality and versatility in the long run.

Overall: Great E-Commerce platform that any small business owner should turn to when hosting their own website platform.

Magento makes our website look great! There are a LOT of layers to the software.

Apr 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are SO many options for personalizing the look of our website. Also, creating associated SKUs from a configurable SKU speed the process along, especially considering we are multiple clothing lines that we produce and release each year.

Cons: A lot of things that seem "normal" on website we visit cost extra to add to our platform. There is no simple way to bulk price change or discontinue products. We use simple SKUs and configurable SKUs and would think that the information would trickle down from the configurable to the simple SKUs that are associated to it, but they don't. So for price changing, we have to go into every single simple SKU (all sizes within all colors) to make any updates.

Overall: We are able to manage our website in house without having to hire too many outside contractors. We can personalize and update as things come up. It's nice to be able to have this control at our finger tips.

Capterra-loader

As a developer this software was amazing. As a user there is a lot to cover.

Jul 10, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Magento is rich in features and functionality. As a developer I loved working on this platform, mainly because the developers who wrote it took a lot of care and did things right. If you test it and think it's cumbersome, remember this: it's not built for running a single website; it's built for running a business. I ran 15 websites off one instance of Magento, using cross-site pricing, coupons, and integration to our ERP system.

Cons: It's big and it's heavy. There are ways to make it faster, because you need them. It has a high-ish learning curve for a developer, so do be aware of this.

Overall: It's a big awesome piece of software, but if you just want to run a simple e-commerce site, it's not for you.

If you are looking to upgrade your e-commerce experience, Magento is the software to use

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With the vast list of Magento developers out there, creating extensions and customizations, there really isn't anything you cannot do with Magento. When our website out-grew the smaller platform we were running, we migrated to Magento and didn't look back. It's a powerful system that can work for any size business, but really shows the power on larger websites.

Cons: There is definitely a learning curve and a cost associated with customizations. You get what you pay for in Magento developers, so it's important to find the right one. It will cost you more for doing custom work than other platforms, but once you find the right one, the possibilities are endless and it will last.

Good integration with Magento and excellent support Good Service

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is compatible with both Android and Apple and does not cause conflict in any. Install and synchronize the products in the mobile application is very easy. This extension is essential for everyone Providing superb experience Easy to set up and manage from admin side, results a powerful tool to engage your audience. Interaction couldn't be easier. It is very useful to develop our own mobile application without coding.

Cons: It is not flexible. does not allow the use of other people's content without permission. App purchases do not work. You can not create games with many complex elements. Unable to add user generated content.

Overall: Excellent support and very good Service.

Definitely the best ecommerce platform

Aug 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It definitely has the most extensive feature list, that's for sure! Catalog management, SEO, gift registries, customer service, order management and dozens more! If you want a really advance e-shop, Magento is your #1 choice, that's for sure. Advanced, really customizable, safe, always supported, that's why I love it.

Cons: If you're just a beginner, it might be a little bit difficult for you at first. But once you get used to it, you'll definitely love it. It cannot get better for ecommerce.

Overall: It's a really advanced platform so for this reason it might be a bit difficult to use for some, but besides that it's just fantastic. Magento has anything you'd ever need in a ecommerce platform, so that's why I recommend it 9/10 times. That one other time is usually for beginners - maybe they should try something else or at least prepare to learn a lot.

Capterra-loader

Great software, but needs a lot of effort to make it work well

Aug 01, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There is an opens source version that may work all right. I am not a developer and neither a technician and I could set it up by myself. Even when it takes hard work. There are plany of extensions to give your site the look and feel you want. And works well with multi language sites.

Cons: It is recommended for shops that has more than 1 million dollars of yearly revenue. After using it for some years, I see why. I think it can be fine for shops that sell more than 200.000 dollars per year. But it may need to have a developer working on at least some hours per week.

Overall: A good working e-commerce website based on open source code.

Is good, looking forward to future versions

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I¿ve always been a big fan of Magento CE and run several stores with that software. So imagine my excitement when I was invited to beta test Project Stratus (Magento Go). That feeling faded when I realized that I was most likely an alpha tester.

When Go was launched, I cautioned them that the program was not ready for rollout. The complaints about Go you¿ve read are legitimate; the lack of support, the billing issues, difficulty in setup¿

Magento is a beast to set up, but once it¿s running smoothly, it goes on forever. Magento Go is a beast to set up, even though they provide a ¿walk-through¿ Q&A set up program. If you want to make your site look different from all the other Magento Go Sites, you better well be a cascading style sheets guru.

Their SaaS (software as a service) program does NOT come with FTP access. All your style images have to be uploaded individually to their server through their web interface. This is a glorious pain in the tuckus.

They do offer a bulk uploader for item, but don¿t you dare leave a field accidentally bank. It will upload the new items, even list them on Google shopping, but they will not be listed in your Manage Products page. You won¿t be able to fill in the field you left blank.

Which brings me to tech support¿ practically non-existent. ¿I¿m going to escalate this for you.¿ was the most common support answer I heard. Did I ever hear back about the escalation? Nope! They only began to respond to me after I got my credit card company involved with them for selling a fraudulent product, and overbilling me on multiple occassions.

Recently I like AbanteCart because of the code it outputs and it has so many great features. It has great UI, rather secure with a fantastic layout. Also installation of extensions is very easy.

I also tried CS-Cart. It is easy to set up and manage it. There are much more features in comparing with other shopping carts.

Great speed for a big online store

Jul 06, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have choosed magento as being the best software in it's category, and it did not let us down. The team we hired for developing our store was a top agency in building stores and we finished one monthe later with a top of the line online store. The best thing when you choose Magento, it's that when you ask for something it can be done, that not being the case with other ecommerce platforms.

Cons: The cost is an issue for any startup or business, but it will be very quickly absorbed by the happy cusotmers that would return and the breeze of maintaining a big online store.

Capterra-loader

Solid eCommerce platform with a quirks

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I'm a Magento 2 Enterprise Cloud user, and I find the bundled services (CDN, Caching, Reporting, etc) to be of great value. They are also PCI compliant and support a wide range of payment methods, shipping, and integrations. The platform is just booming right now and seems to have a great future.

Cons: Magento 2 Cloud Edition comes with a few restrictions for the sake of security. Those restrictions are a problem with extensions that aren't optimized for the cloud version. Cloud is a new product so developers are catching up with the specs. The installation of new features via extensions could also be a problem for non-developers. You will find WooCommerce, Shopify, and Prestashop click based approach more efficient in this aspect.

Overall A Great PHP Ecommerce App

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have in development, project manager over 4 years (enterprise level). The Magento core is designed such a way you virtually can do anything with it. What i liked most about magento is that most of the common ecommerce functionalities are built it, and it save you a lot of money and time.

Cons: I am happy that M2 has been out for last few years. I wish there was a easy option to switch code from M1 to M2. M2 is a platform change, and requires me to rebuilt. I am sure somebody will create a module soon.

A complex but very useful CMS

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the online store, created on the CMS Magento, you can functionally manage prices. Due to this function, it is possible for a certain category of buyers to offer individual prices, for example, to give discounts to regular customers. In addition, you can reduce the price for a while. You can also organize various actions, for example "when you buy this product you will receive free shipping or xxx as a gift." All special offers of the store can be collected on one page of the site, and, to make it you can be excellent in design from all other pages.

Cons: CMS Magento is designed for experienced administrators, since the control panel in it is quite complicated, and you will either need to spend a lot of time studying it, or hire an experienced specialist. The main drawback of Magento is the English-language management interface.

Very powerful software, with some complications

Apr 05, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Magento is a very powerful piece of software that allows web developers to create almost any possibility. We have developed some very complex products on our website that require formulas to calculate live pricing.

Cons: For admin entry and non-developers Magento can be very clunky and hard to work with. Unlike some rivals that are set up for ease of use. Magento needs developer background and knowledge of coding.

Overall: A very functional website that caters for complex product scenarios

Magento has been an ecommerce powerhouse for a decade but it's struggled of late

Jun 22, 2018
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly powerful ecommerce software which has meant it dominates the ecommerce market and has proven itself for enterprise and B2B businesses, arguably the hardest position to get it right!

Cons: It's complexity means that it's not (or no longer) suitable for small businesses as upkeep and maintenance will be too expensive. There are still a large amount of bugs & issues in the core platform that even the communitry contributions are struggling to keep up with.

Magento is #1 for any large business!

Mar 14, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing program for any large business needing a solid shopping cart system that is also highly controllable on the backend. Our team created an exception website using it, product addition and editing is easy once trained, and the SEO spike helped us tremendously.

Cons: It isn't easy to use for just anyone, you need some training but that isn't difficult to pick up in classes. The only criticism that I have since I do think it is the best out there

Capterra-loader

The best customizable ecommerce solution

Jul 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: The most customizable software solution for all your ecommerce needs. It can scale really quickly, it accept a lot if integrations with api's and you can customize all the processes and needs of your online shop, regardless of the products you sell, being them virtual or phisical.

Cons: It needs a great team to set it up, and also to maintain it's functionality on a daily bases. But in order to achieve great performanses you need a good start

Capterra-loader

Expand your ecommerce.

Jun 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can manage your virtual stores from your phone, it is easy to navigate and search for the results you need, you do not need a great experience for this type of applications as it tries to provide the best tool for your store.

Cons: This application has a better support to keep you informed about the virtual store that you own but to make a change or promote a new product in it is complicated by the variety of tools displayed on a mobile.

Overall: It is easy to navigate in but it is complicated when integrating and modifying the products, since it limits the use of some tools, there should be more concrete tools.

Informing yet hinder-some to navigate.

Jul 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I am a big advocate for detailed date without historical limitations and Magento does a good job at capturing accurate data and listing it in a way that is moderately accessible to its user.

Cons: I am not a fan of the functionality of the product however, I feel the navigations tools are very dated and I am hoping Magento 2 has fixed some of these issues and made the program more modern and less dull.

Overall: I benefited from the software by being able to access data at will without fears of inaccuracies or missing data. It allowed for me to pull data relatively easy for sales reporting in excel and other formats.

Need a personalized website then magento is for you

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have our website through magento. The features that are offer are so much more than your basic websites.

Cons: Could be much simpler to use but we have a professional team that we take care of any issues. I do seem to always have to flush the cache

Overall: As I mention in the beginning we have our website though magento and not only is it the best web design but also has all the features that you need to have a top of the line website for your business.

Used daily by our ecom team to manage our site

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: For what I need, Magento makes it very easy to navigate through our product catalog and get and edit info on any products, categories, etc.

Cons: Magento can be fairly confusing to use for the first time if you do not have someone help you through it. Some sort of on boarding process could be very helpful

Overall: Very powerful tool for managing our product catalog. Easy to edit and manage product information and very flexible for our needs.

Capterra-loader

Magento is one of the top eCommerce software packages

Nov 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Implementing Magento into our website (and Wordpress site) has allowed us to easily take payments, submit license codes, and send receipts to our users.

Cons: It's complex. VERY complex. If you want to customize it, you need to know programming or be willing to spend lots of money in add-ons that can do what you need.

Overall: Lots of orders on our site that are processed successfully without much interaction on our end.

Good quality CMS

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once I worked with a large online store, the owners of which decided to create a new site. So it was very easy to import goods into Magento. For downloading, use the third-party program Magmi. It allows you to download products with all the attributes and data, including pictures and images of goods. Standard import of goods makes it easy to download products to the site.

Cons: In order for your online store to work "perfectly" to speed up the loading of the pages, it is necessary to "tighten" the caching system to the site, to fine-tune NGINX and optimize the configuration of the database. This will significantly speed up the work of the site with cumbersome topics (like Ultimo) and a large number of products.

The best all in one ecommerce solution available.

May 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Support for high number of products in catalog, completely customizable, great functionality built in. The number of available extensions at reasonable costs are a great advantage, along with the large and helpful community.

Cons: Requires high level of knowledge to develop complex customizations, developers for these types of projects can be expensive.

Great product with a thriving commuinity

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Self service eCommerce platform that can grow with your organization. Excellent value and thriving community allow for you to get the latest and greatest eCommerce features very quickly in comparison to other ecomm platforms.

Cons: Not all addins are created equally and by qualified developers. Be sure to test and re test before pushing any of the add ons live

Capterra-loader

Best e-commerce CMS I've used and would highly recommend it

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Straight forward easy to install and configure with a rich and diverse extensions to better improve your websites. It has countless themes and extensions that make your design work to produce the exact client requirements without fail.

I love the documentation and online support as you get solutions almost all the time.

Cons: In terms of cost, it's a bit expensive as compared to other CMS platforms, as the best extensions need to be purchased but all this can be billed to the client.

Best product for E-commerce platform

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Magento is highly used in this time - our company using this product

Good thing is that It's free to download, also customization and of course very good features as well.

Cons: For Magento developing we required Developer skill here

and there is no specific Customer support (Of course we can find resolution of any issue on internet)

Flexible, not especially remarkable UX either way

Aug 29, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Flexibility- connectivity from CRM to our online marketplace on the website, allowing both B2C and B2B transactions as well as flexibility on a complicated B2B managed sales pipeline.

Cons: Quite drab UX, not remarkable and fairly basic functionality.

Overall: A good system overall, much cheaper than competitors on the CRM market and commendable for its flexibility in terms of integrating with an online market place (which I figure is the main functionality), but not a particularly stimulating or engaging CRM tool which limited its internal take up.

Magento Go used to be for small businesses, now only for bigger companies

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: We LOVED Magento when we first started with it. We hired a designer and made a beautiful store. MagentoGo was the perfect solution for a small business. We built a store that looked professional. Many large companies build on Magento because it is open source and you can really customize it. Magento had great customer service but just didn't fit our needs anymore.

Cons: Unfortunately, Magento Go shut down in 2015, and there was no simple solution for our small business. We were left to start from scratch. There is now Magento Open Source that allows for small businesses to use it free, and to offer a lot of what we first fell in love with Magento for. But, there isn't much in the middle. Free or expensive.

Powerful CMS, it is suitable for large online stores

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This CMS has huge capabilities, especially when it comes to creating an online store. In our company we are engaged in the creation and promotion of large projects, and so it is Magento that helps to easily and almost painlessly adjust the work. Creating an online store, we add functionality, according to which several images are added to the product, lists of wishes are drawn up, etc. Another advantage of this CMS is open source code, which anyone can edit.

Cons: The presence of open source also introduces some inconvenience. About myself I can say that when I update the CMS version to a newer one, I constantly have to control my previous edits.

E-commerce projects top platform

May 14, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very flexible platform to implement various eCommerce projects - from marketplaces to multi-store projects, able to carry thousands of products.

Cons: Not easy to code, quite expensive codding hours. For extremely advanced projects you need to use advanced tools.

Overall: Most flexible eCommerce platform for serious sales online.

Most used open source ecommerce platform

Aug 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. As it is an open source platform, we can customize the source code to achieve desired functionality.

2. Software is highly flexible to manage multiple stores at various locations. We can also assign specific languages & currencies according to geographic location and customer ease. It's mobile and search engine friendly as well.

3. Large community of users are available in the platform. So it's easy to get support quickly from users. They have created many extensions and plugins for customizing the tool as well.

4. Magento can handle large no of products. Hence this software is helpful while scaling up the business in the long term.

Cons: 1. Enterprise version is very costly to use. Community version is free though.

2. Importing the data into the site happens at very slow rate due to the flexibility provided to users. So customizing the site according to desired features consumes a lot of time.

3. Hosting can only be done on a dedicated server. Shared hosting will create a slow and frustrating experience to the customers. This is the biggest drawback of the software.

Overall: Best for customizing the ecommerce store and Scaling up the business.

There's an extension for that!

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free! (if you use community)

Easy to install

Intuitive

Flexible! There are extensions/plugins for every function you can think of

Cons: Unless you're a programmer or developer, it can get expensive if you're using external agencies. Billable hours start to add up! Need good people that know what they're doing.

Magento is a mixed bag, there's nothing I'd replace it with and I struggle with it at the same time.

Feb 26, 2018
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that as a developer I can do anything with it I need to. I like that I know I can find a lot of different developers that can work on it as well. I really like the marketplace where I can find great functionality pre-built. I also like how strict and tightly build Magento is because if something's done right it's predictable and I know I won't mess some random thing up if I change something on another piece.

Cons: Magento is a learning curve and a half. It's harder to learn than learning to develop in some ways :). I also often find that plugins from the marketplace are low quality, it would be nice if there were more vetting other than community vetting.

Capterra-loader

intuitive, reliable and easy to use although a little expensive.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use in the beginning: this application has a friendly way of use, even for those who are not particularly a technological expert, to the point that you can even find solutions outside the box to support yourself and the company.

Ability to scale from little to much: you can climb from 5 products to 200,000, in fact it was intended to make that scale process possible.

This application is adapted to the user, as it can serve for small companies , as a much larger

Cons: The maintenance costs on the technical side are high although this has to do with a complex system of operation and the high specialization that this entails, taking into account that it takes a considerable amount of time to learn to use it.

Hosting: Due to the complexity and scalable design, you pretty much need to host a Magento store on its own dedicated server. This means additional expense to get things started, and an extra online monthly cost to boot.

A good platform with open source

Mar 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The engine is well prepared for dealing with the most common business needs and e-commerce. The functionality of the free version is quite extensive. The platform is open source, it is very useful when you need to fix a module yourself.

Cons: Often the modules conflict with each other, leading to malfunctions. For the correct operation of all engine systems, it takes a long time to set up. The cost of the product is high for start-up companies.

Powerful eCommerce Platform - Easy to learn

Jul 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: its CMS is easy to understand even for beginners.

it has lots of extensions and themes that can help speed up your development and improve your store.

order flow is good

Cons: There are still lots of bugs.

You need to upgrade it constantly.

Needs proper setup to fully optimise.

Capterra-loader

The most powerful and complete tool for electronic commerce.

May 02, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's totally free. It has a wide range of features that allows us to manage multiple stores and support multiple locations, multiple languages, multiple prices and multiple currencies. It is one of the most used platforms in the world.

Cons: Customizations are quite difficult to make, compared to other e-commerce platforms. The official Magento support forum is saturated with spam.

Overall: It is the most recommended option for large online commerce stores.

Capterra-loader

Great e-commerce CMS platform

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: From a developers perspective it offers a robust environment that is only limited by the developers creativity.

With the diversity in extensions and modules you can create a great e-commerce site as the documentation and online support is great meaning most issues can be solved.

Cons: As a developer, creating my own theme using this CMS proved to be a bit difficult as well as the most appropriate ones are a bit expensive.

Capterra-loader

I have worked with magento doing a couple of online stores.

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: * Supports many languages and allows you to store according to the language you want.

* Allow to configure most of the many options from the administration panel.

* It is easier to make customizations of themes oriented to different projects.

* It is a very powerful ecommerce, very good and therefore, of the most used.

Cons: * Working in a local with Magento is difficult and slow, since it requires a powerful server.

* Understanding programming and the system in general is difficult.

Overall: Well, it helped me a lot to make an online store for a client and to the authorized position and sell on the internet

Capterra-loader

Stable and trustworthy

Aug 06, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: If you have a talented IT, you can easily integrate many features. The program is very stable and trustworthy.

Cons: If you don't have an inside IT every new feature will cost you a lot of money. While the program is already expensive, the additional costs can be frustrating.

No reviews yet? Ok, let me be first

Sep 19, 2015
5/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support
5 / 5
Value for Money

Comments: I am using magento for over 4 years. I am using magento as a developer and store owner. Let me first describe my developer experience. Magento is big and hard to learn CMS system for building e-commerce stores. However, it is also the most robust one, most adaptable and most extensible platform. It can take some time and money to adopt it for all your needs, but when you reach desired state, it will pay off. You can automate most of tasks and of course synchronize your catalog, orders and clients with your internal CMS system. As a store owner I would like to say, that you need some time to get used to work in magento admin. They are many settings and you need to learn what are they for. But it also offers a lot more advanced functions (payment methods, promotional rules, tax rules, group promotional rules, reviews, etc) than similar open source software. Try it!

Pros: - adaptable - a lot of extensions for all your needs - a lot of built in advanced functions

Cons: - quite hard to learn - needs properly configured server for optimal speed

Capterra-loader

Great base for ecommerce but advanced knowledge is required to set up

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can easily be turned into anything you can think of and there are thousands of modules out there to fully customise your site. Highly recommended.

Cons: You need to have some pretty advanced knowledge to get set up. I recommend using a development company to set you up.