Best For

Small to mid-size on standard plans and Enterprise companies on Shopify Plus.

Product Details

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Sup

Contact Details

Shopify

http://www.shopify.com

Founded in 2006

Located in Canada

Shopify Pricing Overview

Shopify pricing starts at $14.00 per month.There is not a free version of Shopify.Shopify does offer a free trial.

Starting Price

  • $14.00/month

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Shopify Features

CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management
Catalog Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart

Shopify Reviews

Showing 5 of 2950 reviews
Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.4/5
Avatar Image
Lee'Ann B.
Founder
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 30, 2019

“Shopify is easy to launch and manage”

OverallMy overall experience has been positive using Shopify as my shopping cart for my store. I felt the transition from Magento was pretty simple - although I did not do the migration that is an option, I ended up starting a brand new site.
ProsI currently use Shopify for my "side hustle" business - selling retro and vintage style dresses online - www.retrovintagedresses.com I previously used Magento for my shopping cart before switching over to Shopify. I like that it's an easy platform to get set up on and deploy. Also, I love that you can easily create a catalog on business manager to sell products on Facebook and Instagram. Definitely easy to use.
ConsI don't have any cons that I can think of with Shopify. I've been using it for over 2 years and have not had any major issues or set backs.
Reviewer Source 
Source: Capterra
October 30, 2019
Sarah O.
Marketing Coordinator
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 21, 2019

“If you run a shop, you need to use Shopify!”

OverallOverall Shopify can be an extremely helpful platform for a company that is running an online store. It makes both the front and back end seamless for everyone. Once I took the time to learn my way around the website I realized that there is so much that Shopify can do, and it makes us running our company a lot easier than if we tried to build an online shop ourselves. Our whole team now utilizes Shopify on a daily basis and we love everything about it, from the retail functions right down to the design.
ProsI love that we can provide an easy-to-use online store for our customers and seamlessly connect it to everything on the backend. I love the customization that the apps in Shopify provide, and we are utilizing things like shipping & inventory, bundle discounts, upselling, random coupons, email collection, and much more. The number of apps provided makes it easy to find the right one for your store. Our backend support team can easily view and fulfill orders and we can handle customer service right from our site. It's easy to set up and constantly update. I love that Shopify has made running an online store easy for both our management team and customer base.
ConsUnfortunately since there are so many apps offered, it does take some time to sort through and find the right one for you. Some of them are not as customizable than others, and it can be tough to learn your way around the building platform but luckily Shopify and the app developers have awesome support teams. I'm also not a fan that you can't physically drag and drop widgets on your website like Wix can, and sometimes you need to teach yourself a bit of HTML to edit things (although again, their support team is great for helping with this). However, these are small inconveniences compared to the vast functionality of Shopify.
Reviewer Source 
Source: Capterra
October 21, 2019
Randi Z.
Owner
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 21, 2019

“Shopify is Go To for Building Any eCommerce Physical Product Store”

OverallShopify is amazing. Building an e-commerce website on your own or with a developer is ultimately complex. Shopify has made this a simple experience. Building your own eCommerce site typically would require you to pay for a lot of things in all different places such as hosting with GoDaddy and a URL and then you need to buy all this different plugins from different developers. It becomes a headache. Your site can also crash and get buggy as a result. Shopify is an all-in-one solution and will usually never crash unless all of Shopify is under maintenance. It's just a really great software and a must use if you're building an eCommerce website for the first time. You can start with Shopify and most likely find all the features you need to keep your site there for the long haul.
ProsShopify allows even a beginner to build a really nice looking, responsive eCommerce site. You offer templates that you know help store owners be more successful. They are already designed really well and someone just needs to switch out elements to make the store their own. You made it easy to buy a domain, a template and hosting all in one place. You also have it easy to setup your sales tax which on platforms like Magento and Wordpress can requires additional plugins that can be a headache. You connect well with distribution channels such as Amazon and eBay and I can manage my inventory quantities all in one place.
ConsCons is of course with any DIY software limitations within the software. You also to customize this need to work with developer who really knows Shopify and deep coding experience, versus building a website on Wordpress, millions of developers know wordpress, Shopify has less true experts to choose from.
Reviewer Source 
Source: Capterra
September 21, 2019
Chelsea D.
Business Owner
Retail, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 19, 2019

“Shopify for the win!”

OverallI love that shopify will scale with my business and that there are various pricing plans that give you different options and shipping discounts. It's easy to use and has other apps that work with it so I can easily generate line sheets and product catalogues.
ProsI love that shopify integrates seamlessly into my inventory program, social media accounts, email marketing platform, etc. They also work really well with google ads so you can add products to google shopping and run really effective retargeting ads. Their live view option is great and gives me an idea of where my customers are coming from. Their shipping discounts are also great!
ConsThe only thing that really annoys me is that I can't pick which shipping option comes first. Because one of my shipping options is "local pickup" and is free, I'd rather that not be the default shipping option (a lot of out of town customers accidentally choose local pickup and then I have to contact them and it looks unprofessional). Apart from that, it's a great platform
Reviewer Source 
Source: Capterra
September 19, 2019
Avatar Image
Emeka O.
Trainer
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 19, 2019

“Want to start Drop Shipping? Meet Shopify!”

OverallGenerally, Shopify has been an awesome service. I was able to build many sites with it. Ecommerce and Drop shipping is very easy with Shopify. With Shopify, I didn't have to bother about hosting my store or making my site secure. All these were taken care of by Shopify. It's ease of use for drop shipping is second to none, and I didn't have to be a programmer to enjoy it. The only turn off I had while starting was the initial cost because I wanted to start on a very lean budget. It's ease of use is beautiful. Using Shopify is fun.
ProsI love many things about Shopify. Honestly, I've not fallen in love with any other alternative as much as I have with Shopify. The pros of Shopify includes: 1. No Hosting required: This is a beautiful part of Shopify. With Shopify, I never had to worry about purchasing a hosting plan. Shopify hosts all merchant accounts on their server. 2. Free SSL: I love this a lot. With some other alternatives, a user may need to purchase an SSL certificate to keep his/her site safe, but not with Shopify. Shopify provides free SSL for all users. 3. Easy to use: With Shopify, I was able to get up and running in about half an hour. No programming skills required. Customising and tweaking everything can be done in about an hour. This is beautiful compared to alternatives. 4. Free trials: Shopify allows a new user to tryout it's services for complete two weeks without paying any money if the user desires. Being curious, I had to try the free service before deciding to make any purchase. 5. Easy to install apps: Shopify have apps to help users add functionalities to their websites. The apps are very easy to install. Their are both free and premium apps on Shopify. 6. Easy payment collection: Shopify has it's own payment system for users. This allows users collect payment for products and services from their customers. The payment processing fee varies from plan to plan. 7. Easy to integrate with drop shipping services: A large chunk of Shopify users are drop shippers. This is a plus.
ConsInasmuch as I so much love Shopify, honestly, there are a few turn offs. They include: 1. Expensive: For a starter, Shopify may be very expensive compared to alternatives like woocommerce. With woocommerce, a user can build a free forever ecommerce/ drop shipping site. The user only need to purchase a hosting service and an SSL certificate if need be. 2. Some apps are not available: I opted to using another payment gateway other than Shopify's. The issue I had was that I couldn't find the app for my desired payment processor on the App store. By this, I was compelled to use another payment processor. 3. Premium Apps: Shopify apps helps users add features to their websites. The con here is that many of the apps are premium apps, and should be paid for. This means that apart from the money one have to pay to use Shopify, the one still need to pay some more to have his/her desired apps installed. This can be a turn off for newbies, and others users. Apart from those cons, Shopify is a beautiful app to use.
Reviewer Source 
Source: Capterra
September 19, 2019