Shopify

Shopify


4.5 / 5
1774 reviews

Who Uses This Software?

Small to mid-size on standard plans and Enterprise companies on Shopify Plus.


Average Ratings

1774 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shopify
  • www.shopify.com
  • Founded 2006
  • Canada

About Shopify

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Sup


Shopify Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management
  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Shopify Reviews Recently Reviewed!


Very easy to get started with advanced features for those who need it

Oct 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: For the price of the software, it is hard to complain about anything. It is super easy to set up and manage, tons of usability and plugins for advanced features, great customer service.

Pros: Shopify is very easy to get started with. It practically holds your hand with simple shops and the plugins make for a robust software that almost anyone can make use of. I use it primarily for selling eLearning courses. Shopify has plugins available for most LMS software. Simply connect the LMS to Shopify with a plugin, input the course identifier, with my LMS it is a string of numbers and letters that is unique to each course, then set the price and start selling. When you sell a course through Shopify, the purchaser automatically gets login information for the LMS and is automatically assigned the course they purchased. Shopify has a couple of options for setting up a shop. The first option, which is the easiest, is to create a storefront within Shopify that is like a website, just for your store. It is very easy to pick a theme and then just type in the information. The storefront through Shopify looks very professional and is worth it if you just need a simple storefront. The second option is the buy button, which I use for my companies website. This way, if you already have a website, you can just use Shopify to generate a code that will give you a button to place on your website. There are other options I rarely use such as generating a code for email which is similar to the buy button but I am sure it would be very useful for those wishing to email out their products. There are so many plugins to sell different ways that there would be too much to post in this review. The customer service is top-notch. They respond quickly and when I needed something, they worked with me until it was resolved. The last customer service need I had took a few tries to get everything going but they kept at it until it was fixed.

Cons: The only con I have is for a lot of the advanced usage, you will need plugins for anything beyond selling simple items, like I said before, this is a pro but it can be a con at the same time. Some of the plugins are simple and free but a lot have an extra cost to either purchase the plugin or a monthly fee to use the plugin. The creators of the plugins do need the pay, that is understandable, but most are out of small businesses', like my company's, budget.

Shopify is a Clean, Responsive E-commerce Solution

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you want to stick to just basics and you need a clean, responsive E-commerce site, then Shopify is for you. No programming knowledge is required and there are many fine templates to choose from, and you can always find more. If you are interested in starting online, Shopify is a good choice because it offers a PCI compliant and secure shopping cart and payment gateway solution. Adding products to Shopify is surprisingly fast and easy but you are limited to 100 Variants. Shipping integration with USPS, UPS and Fedex is included and integrates with many popular software via Add ons. Things like email marketing, product feeds, and popups are easy to find and setup. And you can export your products to Google, and setup customer reviews with some other add ons. Having all these extra with add ons is both good and bad, and customers should be aware of the small downsides to Shopify.

Cons: Most things come included, however any extra customization requires some kind of add-on with monthly charge. Thankfully they have a good amount of add-ons to choose from, but most have fake reviews. Shopify much like other modern shopping carts is unable to store credit cards, out of the box. If your business needs to charge a customer for re-shipping, you have to create an invoice each time using an addon or creating a new order. Customer support is responsive but very general, but the basic Shopify will suit most small business owners. I am however not like most people, and like more customization. You cannot customize things too much other than what templates and add ons offer. Development on Shopify is highly difficult and goes above and beyond html / css however you can make some small changes like adding an image, or a link, a variable, or a tracking script with a look in their help center.

Overall: Helped a friend setup multiple online businesses.

Capterra loader

I have successfully built 5+ websites with Shopify

Jun 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: If you want to build an ecommerce website and you have little to no experience with web development, then Shopify is your place to go. Anybody can easily get something set up in less than a day and begin selling immediately. I have created multiple websites on Shopify for myself and it is a very user-friendly platform with a lot of basic functionality that you will need in your business. Shopify can automate many steps in the process of selling products, and it will also act as a central hub for all your customer and product information. If I wanted to set up a website from scratch or piecing together other applications, it would take a lot of time and proabably cost me a lot more than the monthly cost of Shopify.

Cons: Shopify is perfect for getting you going and it's great if you have a pretty standard and straightforward product line. If, however, you need to have some kind of a custom made function on your website, it's possible you can run into some hurdles. Shopify is in a tricky situation where they are trying to cater to those with little tech skills, but also needs to be able to work well with those that DO have the tech skills and want to customize things. One thing that is frustrating with Shopify is you're limited in certain ways when it comes to customizing website themes. You also are not allowed to upload your own theme. You must purchase the theme through Shopify. You are limited in your ability to customize the checkout page on your website.

It is a good software- would recommend to try it out

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Good UI but some of the simple options available with other ecommerce products are unavailable or cost extra. For example, if you want to calculate shipping for each item (as opposed to a flat shipping charge) you have to pay extra monthly. Also, you cannot adjust image sizes. If you want a different size image for the category page and the product page, you have to upload 2 images.

Cons: This may be a good platform to start your online experience with, despite the high fees.However, I've run into an unexpected hurdle that I can not seem to resolve. I have had a chargeback (stolen credit card) from an order. It was settled, I had to pay out of my pocket. After I covered the chargeback willingly to keep my store operating, they froze my orders and would not let my money out of my account. They have started a fraud investigation on me, and requested my re-seller agreements and shipping and tracking information for my latest orders, which I produced promptly. This is not the frustrating part. I understand the importance of security and fraud prevention and would assist in any way I can to resolve the issue. It has now been two weeks since I submitted all the required information for review, and I have not heard anything back. No, we've received it and it's in review no we need more information. NOTHING. I have been calling back and they would not let me talk to the person who requested the information from me, because he is either out of the office, or we are unable to transfer your call directly to him. I have sent many emails directly to the investigator, starting off with nice and progressively more frustrated, but still professional and non-offensive.

Best E-commerce platform in the market

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is the best platform for drop shipping and also for retailers who want to take their shop online.

Anyone with no previous experience with web designing can also easily set up a shop and start selling globally.

The dashboard is very user friendly and they also have tips and instructions displayed upfront to help you set up easily.

It also has a 14 day trial that allows you to set up things and check out if your products are working.

The customer service team is also quick to respond, I was not able to attach my card to one of my stores due to some issues with my bank and when I informed them that I was not able to take my shop online because of this and the trial period was about to come to an end and they extended the trial for me in just one request made via email.

Once your website is set up it also has additional applications to help you add inventory, up sell products, send automatic emails, track orders, basically all that you will ever need to run an online store is taken care off all under one platform.

I would rate it 10/10

Cons: Shopify has no cons to be honest.

Everything works fine from the day you set it up and you do not need to patch or upgrade anything ever.

The basic fee per month is also money well spent for all the amazing features.

Its all just upto you to market your products and get sales to keep ur shop running.

Overall: I have tried several similar platforms but Shopify is hands down the best E-commerce platform in the market. Definitely will recommend to all new entrepreneurs who are trying to learn drop shipping.

Best Value for your Money

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify provides you with the solid framework to create a successful webstore very easily and for a good value. The templates they have available are reasonably priced and allow you, if you have an eye for design and a head for layout and organization, to make a very high quality and professional looking webstore with only a little effort.

I really appreciate that Shopify provides a "all in one solution" for small businesses like mine to manage their web presence. Shopify has the basic reporting I need (at the basic level, advanced reports are available with bigger plans) and integrates with many apps for reviews and customization and planning and management etc. Shopify also provides you with your code base so that you can REALLY customize if you have a programmer at your disposal. However, I LOVE that it CAN be an all in one solution for anyone with basic computer skills.

Their customer service, the two times I needed help, was responsive and helpful - so thats another plus.

Without Shopify we couldn't have gotten our business off the ground - so we can't say enough good.

I've tried both Wix and Big Commerce, but for an easy to use and fair priced website - Shopify is the BEST value for your dollar, hands down!

Cons: I really don't have many complaints. I wish I had more access to certain reporting features, but I CAN have access if I choose to upgrade my plan. But thats on me, not Shopify, because I choose to stay at the basic plan. There was one day, in the last six months, where they seemed to have trouble processing and loading and hosting my site -- but one day in six months isn't bad.

Great Online Store Builder for Beginners

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Really easy for beginners to build an online store; you can literally build a store in a matter of minutes

- Does not require any coding knowledge

- Excellent interface to work in

- Great built-in tools for working with social media networks

- Fantastic choice if you have a small inventory and are wanting to dip you toe into the e-commerce world cheaply

Cons: - Reporting is a bit lack luster for medium to larger businesses

- Inventory tracking is not good if you need more than just quantity on the shelf

- If you have a lot of products and skus it can become hard to manage products; their system is truly targeted to smaller merchants or business owners selling out of their garage

- Does not sync with Desktop accounting software

Overall: I will say the first time I used Shopify I was very impressed with how easy it was to work in. I got a call from a friend who runs a non-profit. He had his designer bail on him after saying he would start the project in Shopify. I took at look and after getting into the system it was clear the other designer had done nothing with my buddy's web site. I had never used their system before but the interfaces were very easy to work in and we had his full site created with all of his products (about 30+) listed online and selling by the end of the day. It was pretty sweet to get that knocked out for him and because of that experience I have been using and recommending Shopify to clients where the system fits their needs.

I definitely would not recommend it if you run retail stores with more the one location or if you need true inventory control, or accounting software syncing. Shopify is designed for the small retailer or business owner who is looking to get selling online for the first time. It works great and is very affordable for what it does. As you grow it may not be a fit anymore, but if you have sales coming in then you hopefully have the money to pay for switching to another system as well.

Shopify Perks & Shortcomings

Apr 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, Shopify is the clear leader in their industry. Do they have shortcomings? Sure. But compared to their competitors, the shortcomings are few and far between. After all, no system will ever be exactly perfect to your unique business unless you decide to build your own software which comes with the glitches and lack of functionality that building your own software entails.

Pros: AMAZING CUSTOMER SERVICE. Shopify is entirely unparalleled in this regard. Their live chat option is not only convenient but staffed by PEOPLE WHO ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT! They are not an outside tech support and it is clear how well each of them is versed in the system and its capabilities. Another amazing feature about Shopify is the plethora of apps that are available in order to customize your system (many of which are free!). This means that if Shopify is lacking in any way in terms of your particular business needs, there is definitely an app for it.

Cons: 1. They dont allow for multiple warehouses/locations in their inventory system! 2. They dont allow for cost of goods (COGs) vs. Retail pricing in their system which means it is completely useless for any inventory management or accounting needs 3. Their inventory system doesn't have an "inventory taking" system built in which means it has to be done manually (NOT an option for anyone who has ever had to actually manage an inventory. which i assume is ALL of us) Overall, their shortcomings are ENTIRELY within the inventory department which is such an essential aspect of running a business and book keeping.

Capterra loader

Great service but you need to be careful

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Easy to use and hassle free. Analytics is super helpful.

2. There are some learning curves but it is easy to get accustomed.

Shopify constantly add up new features like social network integrations, new sales channels, added security and so on.

3. A lot of Apps to try although it is the double-edged sword. It is easy to determine which app you will pick based on a lot of reviews compared to different platforms.

4. Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up.

5. Facebook, Pinterest and Instagram shopping integration is awesome. It is really helpful either send more customers to your website or real sales on those platforms.

6. Amazon and eBay integrations are not that great but worth to try.

Cons: Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Overall: We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Capterra loader

Excellent eCommerce platform from MVP to full scale

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to setup without any technical knowledge and very cheap options. I find it ideal for startups beginning their journey and business that want to go online with very low investment needed. It has also a wide ecosystem of plugins that you and add for the non out of the box functionalities, a lot of them for free and really easy to install and configure. Also one thing to remark is that you don't need to worry about hosting or capability as you scale the business as they take care of all of that + CDN for best perfomance. Also it has a more professional suite just in case you need more support.

Cons: The 2 most deceiving facts about Shopify for me is when you go international as it does not support multicurrency or different stores by country sharing stock (you need to create a different shopify for all of them)., that sometimes impact conversion as even if you are capable of doing some tweaks to show different currencies you can only transact in on, same happening with the localization of the site, which is not good for SEO purposes. the second thing is the fact that you cannot customize the checkout funnel, that provides the system to be more stable btu does not allow you to do A/B testing and improve conversion on checkout.

Overall: Quick and cheap setup

Shopify is a powerful and empowering e-commerce platform

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify has comprehensive features that are super easy to use. It offers everything you need to get your online storefront up and running quickly, and many more advanced features that allow you to integrate with other vendors' tools and platforms, e.g., Facebook shopping, Google shopping, Google Analytics, Klaviyo email marketing, etc. There are a ton of Shopify developers out there if you want help customizing your storefront, or you can choose from a bunch of existing templates - both good options. This is the second business in which I've used Shopify, and I think it pays to work with the leader in the space because of its flawless existing integrations with other platforms. You may be able to find something a little cheaper, but if you do, you will likely experience much more difficultly as you try to expand your business.

Cons: The built-in analytics are super basic; it would be nice to have something slightly more robust (but then again you can easily integrate with Google Analytics so you're not at a complete loss - you just can't see it all in one dashboard). Customer support is good for most types of questions, but not as satisfying for a few more challenging questions I've posed (e.g., why has Shopify recently auto-enabled abandoned cart abandonment emails, especially when GDPR raises a lot of questions about when/to whom those types of emails should be sent?).

Capterra loader

Shopify is the best ecommerce platform

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is a great place to start! Whether you are a small seller with a few items, or a huge company, It has everything you need to have a successful online store.

Shopify is arguable the most popular platform for creating unique online stores.

My number one reason for choosing shopify over other platform is their security and up-time

Ever since i started using shopify I've never encountered any cyber security issues with them.

The platform has a wide variety of themes which some are free and paid version. The themes are very easy to edit due to the drag and drop feature which was introduced not long ago.

They platform also has lot of apps which you can use to extend the features of your store.

In all I chose shopify over WordPress' woocommerce after trying my store on both platforms

Cons: I have one major problem with the shopify platform. You can't set up complex shipping rules without paying additional money or upgrading to a higher plan. Even that you still need to pay for a shipping app from third parties to be able to achieve that.

Secondly the admin dashboard is quiet slow when you are making changes to your store.

Overall: As far as am concern, ever since I moved my store to shopify, I've not encountered any glitches. My sales went up due to their inbuilt SEO features which drives me more traffic naturally.

I always recommend shopify to people who want to start their online stores

Fast, straighforward, and functional software to lauch an eCommerce store

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best features of Shopify is how easy it is to get an eCommerce store up and running. They walk you through the steps to get launched. Everything is simple. They have many free and paid website templates to select from and you don't need to know how to code to have a great looking website. They also have many 3rd party apps available to solve most of the features that are lacking in the main Shopify backoffice.

Cons: The biggest downside to Shopify is that they make it so straightforward and easy to use that it can lack some more advanced or specific features that we would like. The good news is that they have a 3rd party app store that has plenty of apps to fill all the missing features we have desired.

Overall: I have had an excellent experience with Shopify. Straightforward billing that doesn't nickel and dime you. They have very little downtime and anytime there are issues, they are quick to resolve them. We are using Shopify for a new product line we launched several years ago. We didn't want to use our existing platform as it was too cumbersome and was setup to sell a fairly different product line. Once we decided on Shopify we were able to have our new product line launched within a month all while starting from scratch. We also like the ability to connect and sell our product on other channels such as amazon and eBay.

Capterra loader

An extremely powerful and easy to use e-commerce platform

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify has been providing a very easy to use and powerful SaaS e-commerce platform for years. I can't even imagine using a non-SaaS shopping cart these days and Shopify is my go to product - even for sites that don't sell anything - purely for the ease of use of the content management (blog, pages). With a massive amount of site themes and 3rd party add-on apps, so much is possible. And, with help from a knowledgeable programmer, you can really make Shopify do anything with it's native language, Liquid. I think the real defining moment with Shopify for me that continues to happen is when I turn a less technical client onto Shopify and they don't call me for help because they intuitively figured it out. That alone is a massive accomplishment. But, I love all the other very thoughtfully engineered things like automatically connecting to GoDaddy to setup a domain.

Cons: There are some limitations in terms implementing more complex catalogs or functionalities that often will require a 3rd party app. An example might be very complex business rules for shipping in terms of multiple products that require multiple boxes, etc.

Overall: Ease of use and endless opportunity.

The best is yet to come

Jul 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Shopify is a platform focused on product and inventory managment for your online sales. It allows you to tack your inventory and have reports on your sales. You might say "well, others can do that as well" and the answer is yes, but can they do it better? Shopify is a software as a service, self hosted with a monthly pament. For setting up a quick shop for someone not tech saavy at all Shopify is perfetc, just a few clicks and you're earning money. If you have a physical store the POS is free! Customer service people is always happy and gentle.

Cons: Lack of customization for the product structure at the development level. You end up doing "tricks" with tags and tables inside the content of the product to do some cutomizations at template level. Customer service is a fallacy, yes, they have a chat and they talk with you but 3/3 times I've used it they said my problem was going to be resolved later, that they would open a ticket for that and they never happened (I had to open again a chat in order for them to remind my case). Layout of the admin sections is not clear enough, many links and sections are hidden in undescriptive links.

Overall: Blazing fast developments, more customers, more earnings

Capterra loader

SHOPIFY FLEXIBIITY FOR THE MOBILE MERCHANT

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Utilizing Shopfiy for our retail management has been an incredibly wise decision for our business model. We operate both an online store but also an in store retail operations as well as a mobile retail when attending events. Shopify's flexibility to meet all three of these requirements has been second to none. The system has allowed us to have more frequent promotional sales, highlight retail items for special pricing for inventory clearance, and allows for special discounts. The inventory management capability has allowed for much more accurate inventory monitoring and reordering of retail items. This list of things we like most goes on and on.

Cons: The only thing that would be a draw back is our monthly cost of this software. We receive a non-profit discount for the monthly cost, but a lower cost would always be beneficial for the organization as well as lower processing fees, but their fees are pretty much industry average.

Overall: The Shopfiy system continues to impress us daily as we continue to find new features or they update the software with new features that make our retail management easier. The system is continually in a spiral development and I assume adapts to client provided feedback. The latest function we found that impressed us is the ability to utilize our mobile phones to scan a bar code on a product when processing a transaction and have it added to the cart of the client. We have bar code scanners that we use, but this was a nice backup feature in case our bar code scanner is not working and we are at a remote event site away for replacement bar code scanners.

Shopify is hands-down the best ready-to-go eCommerce platform

Nov 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's really easy to integrate different applications and tune-up your store. Thing is, some of the applications are very cheap and very easy to implement because they're made for the platform- That's the real beauty of Shopify for me. Custom platforms are the best way to go when only you're ready for the investment they require, and I, having over 6 years of experience with website management, would definitely not recommend that venture especially if you're a starter. You cut very key costs and just pay subscription- a whole building of Shopify company-hired developers work to make the platform better. Shopify is just easy, and it is very scalable which makes it a great choice for a store that sells a lot of different products. If you're selling 1-5 products, I would recommend a funnel.

Cons: More features to the below-enterprise plan are needed. Checkout code and Cart code easy accesses and customization. Shopify Platform-Integrated Emails Panel is an essential change, must be added. It should also be able to synchronize with email marketing software such as Klaviyo, Conversio and others such as Mailchimp. -Email marketing is on a HUGE rise according to Salesforce 2017 report -Follow the trend ;) The only feature between the second and third plans is abandoned carts and it's nowhere as good as what email marketing apps provide, and, having in mind the bigger investment- I bet most of the stores on this plan don't use the Shopify-integrated one.

Shopify makes you manage and create your own store easily

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Shopify lets you sell via your Facebook page

-Allows you to use Shopify in a physical location to sell goods / manage inventory

-Gives you access to Shopify's Buy Button, which allows you to sell goods on an existing website or blog.

-Top notch security measures keeping my transactions secured

-Brilliant customer support team

-Keeps a track of my inventory in a much effecient way

-Get detailed analysis and reports on my sales and forecasts

-Easy to use and understand software

-Interface is well designed making me addicted to the software

-Integration with Paypal

-Value for money

Cons: -A lot of Unnecessary deductions by Shopify like Credit Card rate of 1.6-2.2% for every transaction via credit card

-Shopify payments not available in many countries

-Only 10 themes available with the free plan

-Software crashes sometimes when I try to export data

Overall: I have benefited a lo from Shopify. Shopify has surely helped me in running my online business. I haven't earned much yet through this platform because I feel I'm still new to this online realm. I have more online presence with an increasing customer base. I can sell my products easily without any hassle. The return I am getting from just a small investment in this portal, this is just astonishing. As everything is online, I don't have to give this business a lot of attention as I know it still keeps on running without my intervention. The analysis feature helps a lot in marketing my product to the right market further bringing in more income for me. My inventory is well managed, payments are received securely and also my customers are growing. Clearly this is quite beneficial for the expansion of my business

Shopify POS is easy to use and great for places with distinct items

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When using it to process payments, it's intuitive to use. Simply use the search bar to search product name or SKU and relevant products with photos comes up. It's best used for products with few variants or with detailed variants. In our cafe, it allows baristas to show all customizations of drinks right on the receipt which increases efficiency in our store. We can also adjust what tax applies on each order or product in the order, and can create discounts on the spot.

Also, it offers a 'quick sale' function which allows the staff member to add a product without going to the back end of the system. Additionally, customers can be added to the order meaning that our stored customer information can be added once the customer is ready for checkout. This is particularly useful when some customers have credits on their accounts, or have tax-free status.

Cons: While searching, even if the whole SKU is put in, Shopify POS (in its tile view) will only show the product, not the variant within it. Also, it doesn't show the SKU unless you press and hold the product image. This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for.

Also, if our wifi ever disconnects in the store, the POS on the ipads is rendered useless. There should be some way of temporarily logging orders placed while offline then uploading them to the system. And since the latest update, it takes about 4 steps to let a customer pay once the order has been input if they are paying with debit/credit since we use external terminals.

The Best E-Commerce Platform on the PLANET.

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is the greatest E-Comm platform around and here's why. You can build a 1000+ product online store in under 5 hours (assuming you have your inventory database completed). You can import a theme from Shopify and give your store a beautiful, mobile optimized design, import your products, and launch your store so fast it will make your head spin. Shopify Payments is really easy to set up and really eliminates the whole "merchant service" middle-man piece that used to be an annoying step in building an online store. You also have full access to liquid html and CSS that can be easily customized, especially if you are a well-versed coder, and make your site as custom as you'd like...just stay within the general guidelines otherwise it may not optimize as you'd like.

Cons: The monthly fees are a little high especially in the higher tier membership options, but it is a very good software and definitely deserves the entry level fees they charge. Other than that I have no complaints.

Overall: Love Shopify. Over 10 different online stores with Shopify currently running and I love every second of it! Great software!!

A great partner with which to build a business

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Expandability, Functionality, and Technical Customer Service. All are great. Through the years, we've grown our business on Shopify, taking full advantage of all of their platform's built-in resources as well as the ever-expanding app store. For the most part, whatever you're looking to accomplish can be done right from within the Shopify platform.

Very important to mention- their customer service is outstanding! Everyone needs help from time to time and it's great to know that the Shopify Gurus are always there to help.

Cons: Analytics. There are basic social media and traffic source info on the main admin page. It would be very helpful to have much more in-depth information to draw from. Maybe a distilled version of Google Analytics that's been broken down spcifically in regards to the store/products?

Overall: We began using Shopify eight years ago when starting our online business and have not had any regrets. Shopify has always very functional and easy to use - most importantly though, it continuously evolves and fine tunes all of the components of the platform- order processing, inventory, tracking social media, etc...

Easy execution. eCommerce platform that focuses on growth for store owners

Jun 15, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I migrated my store from another platform to Shopify. As a non-technical store owner, I was able to achieve more in 7 days than I was able to on 3 months on a different platform. The hosted aspect of Shopify handles a large portion of the technical pains that arise when running a transactional website. As a result, I was able to put more time into improving the products, marketing and growing the business. Not to mention, I almost entirely eliminated the need for a full time developer to make sure the back end is properly working, everyday. The main objective with eCommerce is to grow and get to profitability fast, not fiddle around with hosting and ensuring that apps are not clashing.

Pros: The low technical skill requirement, the availability of 3rd party apps to enhance the store, the general excitement and size of the community, the availability of vetted experts through their expert directory are all clear advantages. The cherry on top is the attention to design and user experience that is offered through the Shopify dashboard and with the themes in the theme store. Lastly, and most importantly, the customer support is amazing. I once emailed them at 1am on a Sunday morning and got a response in 15 min. What? Overall, it's just an easy, pleasant experience - but still, don't underestimate the amount of work it takes to put up a profitable shop.

Cons: A downside, and it's surely being worked on and considered - is that it's quite complicated to take advantage of theme updates if you've purchased a theme from the theme shop. For this, you need to find technical help and do it very carefully, but this is where the experts directory helps. Shopify takes feedback from the community very seriously and it's why they've experience such awesome growth.

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Shopify is great but watch those costs...

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is an incredibly easy platform to do ecommerce on, with all the tools and simple set up that make most of the technical work easy to do...at first. If you are just adding a few products, want a great shopping cart that's fast, and easy to set up, Shopify is one of the best. The design and approach has made it easier for regular people to manage stores without technical know how, and at a low cost...until you start thinking of all the things you can do, that's when it changes a bit.

Cons: Shopify seems a cheaper solution, until you start thinking of what to add to your store. Each decision adds a plugin, or requires an upgrade, and soon the costs start escalating. Want a follow up autoresponder for cart abandonment? Upgrade, and/or choose a plugin, adding cost. The simple design hides the fact that there are many hidden costs, and if you are doing lots of products, think hundreds or thousands, you need to do a Cost Benefit analysis because this quickly becomes a pricier solution. The app community while robust is filled with small apps that really are small small businesses, and can do what they do but not much else, and support varies greatly. So going into Shopify, your first impressions won't be your final ones, depending on how complex your requests are.

Overall: I love Shopify in general for smaller merchants. For larger merchants with hundreds or thousands of SKUs, the competition is definitely closer than you'd think. Shopify has many tools and many you have to buy, some of which their competitors integrate. So I take caution recommending Shopify which limits some of what you can do visually and technically, but if customization isn't a big deal and you don't have a ton of products, there's no better solution. If you do, compare because the decision isn't that easy, and the cost and features difference are close between Shopify and other solutions.

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I only recommend Shopify for ecommerce to friends and clients.

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps you make money!

All in one ecommerce solution.

Super fast and helpful customer support with any issue I've ever had.

Tons of apps on the marketplace to help you with any customization needs.

Easy to create staging themes before pushing your changes live.

Easily integrates with google analytics and facebook pixels with just a couple of clicks.

Cons: Blog functionality isn't the best, but that's not their focus so I understand. I'd recommend setting up a subdomain for your blog instead and installing wordpress for that. However, if Shopify's blogging features were better, it'd be awesome for managing your products and content all in one place.

I also wish you could edit the checkout code and customize that more easily without having to upgrade to the highest tier plan they offer. It's quite expensive to do so and a lot of smaller stores could benefit from modifying the checkout to help improve conversions.

Overall: I've used other wordpress ecommerce solutions in the past, but they were incredibly clunky to use. Shopify is built from the ground up to help you run an ecommerce business. I already built and sold a store on Shopify and their Sellers Marketplace and now I help clients who run their businesses on Shopify. I wouldn't recommend anything else for ecommerce.

Most powerful ecommerce platform

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Full-featured and powerful e-commerce platform. You only need to choose template from a large number of proposed and customize it for your style. No design skills needed. It is very easy to add new sales channels, manage a large number of your products, set up to place orders with one click, easily follow your progress and track popular products among your potential buyers. Shopify is a convenient platform for selling any product. With the help of Shopify, I was able to sell faster my company products, track what my customers liked more and work on what really makes a profit. For me, it was easy to set up this platform for e-commerce. All functions suit me completely and meet all my parameters. If you purchase this software, you will get a lot of benefits, and a great platform for e-commerce. The only thing that I would advise, is to spend more time designing the template at the initial stage, to think over all the nuances in advance. At the first time in Shopify you will feel all the simplicity and powerful of this service, it cannot be easier.

Cons: The only thing I would like to edit my template, but I cannot do it already, everything needs to be done correctly at the initial stage. In addition, the import of products through the CSV file system seemed a bit more complicated than necessary.

I've developed several themes and shops with Shopify

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform (from the perspective of a developer, not a shopkeeper) is fantastic. It takes a bit to learn, but it was clearly built thoughtfully with the aim of making it a seamless process for a store owner to get online and serve their customers quickly. Compared to building a shop with Shopify vs Wordpress vs from scratch, Shopify is good at doing what it set out to do.

Cons: The support/community available to developers is nothing like the open source support/community that is available for other tools. As I was getting started developing, I felt like Shopify provided excellent documentation for folks interested in opening a shop, but not so much for developers trying to learn the system. The basic documentation is there from Shopify, but there isn't a central place where one can go and find answers to the tricky bits one runs into over the course of developing a theme/shop. I get it that they're trying do develop an ecosystem that is mutually beneficial to developers and shopkeepers and Shopify and so maybe it's intentional to make you have to 'earn' it to keep the pool of people involved tight.

Overall: It is quick to get started developing and has great basic documentation and support for shopkeepers.

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Easy to use Retail Point Of Sale

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intergrated with multiple payment options including Apple Pay and other 3rd party Credit Merchants. Keeps accurate invoicing and pricing. Keeps our inventory on track for reordering merchandise (Although Shrinkage is hard to track in real time) The POS can be used on iPads which allows our staff to process transactions while the customer is shopping instead of having them wait for a register if paying in card. Provides good analytics on what products are hot and cold. Integrates well with other 3rd party vendors and marketing sites / companies

Cons: We would like more information in regards to shrinkage and monitor for acceptable levels and provide red flags for any excessive amounts

Overall: Overall I am highly satisfied with Shopify and would recommend for small businesses. The integration with our marketing and sales tools are extremely helpful and gives us a lot of versatility as not to miss a sale opportunity and even generating more leads and potential sales. The software is very easy to use and training is very short to get new employees on track to contribute to our success

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Excellent for Beginners to Advanced Users

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Beginners can make easy use of this software like I did around 5 or so years ago. Advanced users can toy around with CSS if they want. It's a great platform that has a lot of easy to use and useful features. Great if you want to start simple but eventually learn more and more as you progress and learn advanced techniques. Can't really do that with Wix, and I thought Squarespace would be the same way based on what I've heard about it. Want to open up a store online right away for a low cost and come out with something that looks great with minimal effort? Shopify is for you.

Cons: I really don't have anything bad to say. More customization if I want to get nit picky, but I'd just go to Wordpress and build something from scratch there if I needed to, it will just take me longer so Shopify is the way to go as long as it has everything you need, and for a lot of people it does.

Overall: Excellent. Started a business back in college and used Shopify, made quite a bit of beer money which was great.

Shopify User

Dec 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is easy to use and the customer service is very helpful. This platform is perfect for small businesses just getting started. The wide variety of website templates offer plenty of options and even if you aren't advanced in technology, you c an build your own website. Integrations with other apps provides additional functionality but most cost a monthly fee adding to your monthly costs.

Cons: The reporting is not as detailed as it needs to be unless you're on the highway plan. It's enough to get by but does require some manual work on behalf of the bookkeeper. It can be glitchy when updates are being made which is an annoyance but thankfully it's fairly rare. Returns/exchanges are a pain point even though that process is improving. Lastly, it desperately needs an inventory management system.

Overall: I currently use Shopify for eComm and POS. I have no plans of changing that any time soon. It works well for the point my business is in now. However, I do feel at some point we will outgrow Shopify.

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Have your online store, and manage it yourself

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this platform, is that you can build your website yourself, choose your template how you want it to look. you assemble the products of your preference, you can have your categories, tags, promotions, easy to use. and you also have the inventory of your store.

Shopify gives you a lot of applications, to make your website more complete, for example you can add an app that helps you create promotions banners, or label for discount products, or some application so that your product pages are monthly, so like many others that facilitate the management and improvement of it.

Receive many methods of payment, which is very good at the time that the customer wants to pay with methods not very well known, but Shopify is very friendly with that.

Cons: Something that is not very easy to handle, if you have no knowledge is the templates, if you are very basic just fill with your info and ready, but if you want to change a little aspect, you require or modify the code of the template, or add more apps to help you

The monthly price is very high, but I think it's worth it because they handle several things on a single platform.

Overall: I liked my experience as it takes all your inventory, try to modify something of the template, and the page of Shopify developers is very good if you seek help or support from the Shopify team, I could improve the template to my liking, and I learned a little more on how it works. Add several discounts, and use many app for discounts and make it look visually attractive.

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Set up a simple e-commerce shop literally in minutes

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is ridiculously simple and easy to set up a basic e-commerce shop in minutes. You can go from signing up to selling something on your website in the span of one hour easily. Shopify's customer service is out of this world and helpful even on the most complex questions. On the back-end tracking your sales, invoices, and shipping could not be easier and it's all right there at your fingertips OR literally at your fingertips on your mobile device. I found it incredibly easy to set up our shop, list inventory, add photos, and change our website template and I am a professional Web Developer who would normally recommend something more custom to people, but if you need a quick shop... Shopify is your, pun intended, one stop shop.

Cons: Shopify can sometimes be tricky to do more complex things with your inventory and some neat features are wrapped into extensions for your shop, which sounds great until you find the one you want and realize that not only does it cost you to buy it but it is going to (normally) cost you extra every single month you use it which is really kind of a bummer for a lot of features that would be really nice additions to the core of Shopify, unfortunately I don't remember any specific examples of that because I haven't used Shopify in a little over a year now after our shop closed, but that's what I recall being the only thing I wasn't fond of.

Overall: Shopify is overall very easy to use, quick to set up, easy to take with you, and integrates YOU into your online shop quite well.

A platform to store, display and sell products with ease

Aug 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This application is the one which provides an ultimate opportunity to earn from home i.e. one can earn a standard of living by putting some efforts on this platform. It consists of free as well as premium themes. The best thing is that you can try it for 14 days as a free trial so that you can make a view about it. This platform is very easy to use and provides excellent customer service. It also consists some other amazing functions like shipping tracking, complies and kept all the data in one place, reporting aspect is also excellent, have great payment gateway compatibility and managerial functions like discount/promotional code management, Product and order management etc. are also included in this application as well. In this, adding a product or editing is very easy which can help you a lot. Most importantly, it is within the reach of all types of people that means it is Inexpensive.

Cons: It has problems regarding the delay in exporting orders and reporting of basic programs. Although themes are free, they need to expand their own offering of themes which is also a problem. Basically, it is inexpensive, but if you want to work with the management team, it cost a lot to you. One of the major problems which had given more weight to the con is that this application does not have a good BOGO application. Really Bad!! Its time complexity is very high and in addition, its shopping cart is hard to customize. Lastly, it has limited ability for dynamic pricing.

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THE e-retail standard for selling products and services

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shopify is used as a sales platform for retailers for their products and services. I like the granularity of the data captured: orders, customers, time series can all be selected for later analysis. Extensive documentation (within a community of users, and from the platform directly) provide guidance on how to implement and use the platform. From a back-end, it's easy to navigate and access different performance reports and understand how (and where, and why) data is captured throughout the sales cycle. Additionally, Shopify lets you pass advertising/marketing information to each individual order, so you can get a better full-funnel understanding of buying habits and conversion.

Cons: Integration with third-party plugins/widgets can be clunky and difficult to implement. Automating report / data exports would be a great feature, otherwise we just use an API to dump the data into a warehouse and then query/analyze.

Overall: I've used Shopify in multiple situations, all of which related to data analysis and sales optimization. I have relied heavily on their reports to understand performance throughout the marketing funnel. Additionally, the data captured is helpful for understanding customer lifetime value and last-touch return on advertising spend when justifying marketing budgets. Shopify is scalable and offers a number of solutions for different-sized companies.

Super Fast, Great Looking and Stable Ecommerce

Oct 26, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - A Shopify website can look clean & beautiful right out of the gate. - There are thousands of add ons that make Shopify able to fit almost any ecommerce situation - You can work with a new theme, while you're existing theme stays in place, instead of working with a duplicate or "staging" environment - Customer support is amazing. Gurus are responsive and savvy, and can be accessed by chat, phone or email (unlike other companies that rely primarily on community support forums)

Cons: - It's not easy to set up, surprisingly. There are so many features and add ons that it makes the process incredibly complicated. And, things aren't where I'd expect them to be (settings, preferences, etc) - Themes and add ons can make the price of Shopify deceptively expensive. Once a website is generating profit this might be a good thing, but considering how long it can take to get a site fully functional, it can be quite a large start up cost. - You need to feel comfortable editing code, or hiring a designer to make changes to the design - If you want to switch to a new (or more modern theme) you'll need to start all of your design again. Not just design, but product layouts, page layouts. Everything starts over from scratch again. - Support times are often very long

Sell online has never been so easy

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most is the multiple payment options and the ease of setup of them. The Shopify Payment Gateway has lower commissions in comparison with others. As a developer, I like Shopify because it has allowed me to deliver robust e-commerce sites in less time than with other platforms. The Shopify store has beautiful themes and many apps that expands the functionalities and capabilities of the platform.

Cons: I really like Shopify but sometimes the most basic task could be cumbersome: filtering collections by options as color, size or type in a more complex way could only be done with applications, no native support (consider that other platforms manage this without the use of apps or plugins). Also, when developing themes with Shopify, reusing sections in different pages could not be done at the time of writing this review.

Overall: I have been able to deliver projects more quickly providing the client with a robust, secure and easy to use platform.

The best e-commerce solution in the market

Aug 23, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use and seamless integration. Shopify is really easy to use and easy to develop with. It has many payment options and the integration is seamlessly. There are multiple and beautiful templates. Also there are many applications that extends the basics functionality of Shopify. As a developer i like Shopify because we can deliver a project in the shortest time possible. As a user, i like the intuitiveness of the platform and the options it provides. The new 'Sections' features have been a major success, allowing the themes to be super dynamic

Cons: The coupons functionality is very tight and inflexible. You can't combine multiple coupons at a time. Also the navigation functionality needs some enhancements like drag n' drop functionality to create submenus. Another thing that needs improvement is the filtering collection functions.

Overall: As a developer I managed to deliver projects in less time. As a user I increase the sales of various customers.

Constantly developing service

Dec 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The great advantage of this service is its simplicity and accessibility for users who are not at all versed in information technology. Shopify is very simple and does not require special skills from the user, so anyone can use it. Even if you are just starting your business and working with similar products for the first time, you will hardly have any difficulties. In the process of integrating this service into the work of our company, two circumstances helped us - the simplicity of Shopify itself and the responsiveness and the desire to help of the support team. Thanks to this we easily coped with it.

Cons: I have no complaints about the work of this service and its functions itself. Everything works stably and efficiently, I am amazed. But what I didn't like was that the trial period in this service is pretty short and during that time I couldn't learn even half of the capabilities of this service.

Shopify is by far the best shopping cart I've every used, and the POS is no exception.

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VALUE. Shopify allowed us to have a free developer account to test and work through our hesitations before paying a penny for the cart. The POS system comes with the cart for free, it works flawlessly on any apple device, I haven't tried the android offering, but I'm sure it's great as well. The account comes with multiple logins for managing employees with specified permissions for keeping eyes and fingers out of places they shouldn't be. And to top it all off it has a fantastic API connection that allows us to connect it to our Fishbowl Inventory Management system, which brings in the orders from both cart and POS and sorts the inventory out, handles the shipping with shipstation, posts back tracking and fulfills the orders in shopify and all the while capturing all the financial data in QB. I could seriously fire multiple employees for all the time and work this automation is doing for me.

Cons: If I had to complain it would be that there are some things you can't customize that you might be able to with one of the self hosted carts such as magento, woocommerce, or even magento 2.

Overall: It's constantly saving us money. With Shopify POS we don't have to spend anything extra for the POS support that connects into our existing shopping cart.

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Shopify allows you to create a beautiful website in minutes

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My company sells products through a number of affiliates. Many of these affiliates wanted us to set up web stores they could send clients to, but each store needed to be branded to the affiliate, not to my company. So this was going to mean setting up multiple websites.

Shopify was the greatest. It's so easy to setup a site, and make it look professional. And for a web designer like myself, it's very easy to manipulate the CSS to get an even more personalized feel.

Cons: The credit card processing at the basic monthly price tier is more expensive than we'd like, and we don't do enough revenue with any 1 store to move up to the tier where we could integrate our normal processing. But honestly, the price is a small inconvenience compared to trying to build these sites with something like WooCommerce, etc.

Overall: We do hundreds of tens of thousands of dollars in revenue through our Shopify sites, and they're seamless to use. Big fan.

Shopify is easy and powerful

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've set up, modified and run many Shopify e-commerce stores in the last few years. Without any coding or technical knowledge I am able to create beautiful, customized and highly functional e-commerce businesses. The user interface is easy and intuite. They have tonnes of templates, some free, some That are super affordable all the way up to super expensive ones. Once you have a great template is is so easy to modify and customize. As for the engine driving the e-commerce part, creating and editing products, pricing and promos, billing and fulfilment, integrating with other external tools like CRM or email tools. It's easy, affordable and does an amazing job. Until you are selling over 100k a month, this will do the trick.

Cons: Once you become a power user, you sometime wish the editing tools were a little more powerful and with more time saving features.

The easiest deal for establishing up an e-commerce website

Aug 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is exactly the one you are looking for if you want something that doesn't involve any extra programming knowledge. Also if you want to begin a career via the online market, Shopify is the best option. Regular notifications are received through email and messages, which helps a lot for online shoppers. Shipping prices are reasonable. Customer service is appreciable. The payment methods are easy to use.

Cons: The thing is, for every add-on, extra payment has to be made for the month. Customization is not a good shot here. If the person knows how to customize, Shopify can be a problem as it basically is for the beginners. If you wish to have your own themes, this ain't the place for this. Everything is literally bought and sold in Shopify. For every add-on app, more money has to be put in, plus you will experience a time lag,since each added app implies a lot of additional codes.

Best eCommerce solution for novice and pro - super easy to get started, awesome addons + all the back end support is taken care of.

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We (my sister and I) are only a small boutique company with a dozen products. Having a background as a web developer (and a number of my own HTML & WordPress sites) it was my job to get the website sorted. We figured out that Shopify would only cost slightly more than a hosted e-commerce WordPress site PLUS with self-hosting, we'd still have to do all the backend stuff ourselves - so it was that trade-off of money for less stress. Security and ease of use were my biggest concerns and Shopify has taken care of that for me. The only other item we've purchased is a great theme to suit our range of products. We've not had to buy any additional apps/extensions as I've found some great free ones. Yes, there is a small fee involved with each transaction but this is comparable to other systems. No system is perfect so it's important to understand your market and your product and do your research on the various systems out there. But I'm a very happy Shopify fan! I wish you luck in your e-commerce journey.

Pros: Free 14 day trial lets you give it a go without committing; easier than woo or wordpress to setup and get started selling; great range of templates/themes and addon apps/extensions (free and paid); easy stock management; it's secure ; easy to design/customise your site - either as a developer using the code or just using the built in editor options.

Cons: I had to edit the code to insert my own meta keywords. But I may be old school when it comes to inserting keywords as I've also read that search engines don't necessarily worry about keywords anymore but focus on the content on the page.

They think of just about everything

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It seems like they've thought of everything. As a developer, I've set up eCommerce sites using Wordpress/WooCommerce, Wix, Volusion, and Shopify. Shopify has them all beat hands down ... price is great, setup is easy, plenty of styles to choose from, cazillions of apps, reasonable monthly price. Some other ecommerce sites are a bit cheaper but the functionality or ease of use just isn't there.

Cons: I have worked with Shopify sites for several years and I feel like the Shopify Basic plan is getting more basic. It seems like many new features that get developed require one of the higher plans ... which is understandable but also unfortunate; considering the start-up nature of many Shopify businesses. I think it'd be cool if the more expensive plans where cheaper for a 6 month period while the store (hopefully) gets up and running.

Overall: Great! I'll never recommend a different eComm platform.

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Setting up an online shop in one day is possible with Shopify

Aug 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how everything I need to have an online shop/e-commerce site can be done with Shopify, and how easy it is to set everything up, and actually have my e-commerce site up and running within a day. From selling physical products, to customized ones, or even drop-shipping, everything is just made easy with Shopify. Everything is complete, and can be done within the Shopify system.

Cons: I would probably say that I didn't like how changing the themes and widgets weren't so beginner-friendly. You'd need to be a bit knowledgeable in code to tweak the existing themes. Not that the themes they have aren't good, but sometimes, you just want to change it up a bit, so that's just the only issue I have.

Overall: I love that I was able to set-up my e-commerce website in a day, and that Shopify saved me a ton of time, and effort by making it super easy and that everything is really straightforward to use. I was able to focus on other aspects of my business without having to spend a ton of money on a new website by having to hire a developer. Shopify saved me money and time, and I think it's a great option for startups like me.

Fast learning curve, many options to customize your own site at a great price

Sep 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, a very good product and can definitely help a lot of business owners to grow.

Pros: I have used Shopify for over a year now. It offers many options to business owners at a reasonable price. It definitely has quite a bit to learn especially for people with limited web design experience but the website itself provides all the resources and makes it easy to learn. There are lots of helpful tips along the way and the customer service is pretty attentive and knowledgeable in all that Shopify has to offer. There are a lot of options in order to customize your website to fit your business needs. The website loads fast and makes it easy for customers to find you. Shopify also gives you access to reports to always check up on how well your website is doing, it is crucial information to learn about where you need to improve on.

Cons: For the most part Shopify has been a great resource, the only downside I would say is the continued membership price and the customer service wait time can be a bit slow at times.

Shopify is the best!

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify gives you the ability to start an online store/e-commerce website within minutes. Sign up, choose your website address, and you can have your store up and running in hours. It is so easy to use, especially for beginners. They have excellent 24/7 customer support and also they initially include an additional free 20 minute call to their development team to help set up your design. There is a plethora of designs and tweaks you can use to customize your website so it meets your needs. You can either purchase one of the apps in Shopify App Store for the feature you want or if you know how to edit code, you can do so and change the design on your own. You won't be disappointed!

Cons: I don't like that many of the features require you to purchase an additional app or a subscription. Unless you know how to edit code to change those features you are stuck purchasing the app.

Overall: I started my own e-commerce business thanks to Shopify. Overall I would recommend to to everyone despite the apps. It really helped my business!

I love Shopify for my online stores!

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is hands down the best online website builder that lets you make an eCommerce (online shopping) website out of the box. The integration features it has are impressive, because you can do anything from integrating buttons into Pinterest posts, to selling T-Shirts that are printed automatically by someone else at a factory and then automatically shipped to people,... it's super flexible and powerful. I use it for two of my online stores!

Cons: The setup time on it is a little long for my taste, but it's probably because I am not as familiar yet with setting up Shopify sites as I am with other technologies.... however, once it's setup it's really, really easy to use!

Overall: I love Shopify's ability to let me make a dedicated eCommerce product page, use powerful SEO functions to make it discoverable by consumers online, make the page optimized for paid traffic if I want it to be, and then integrate a direct link with that page right from a button in Pinterest, which makes the page even more valuable in terms of getting products into the hands of my prospects!

The Go To Platform For eCommerce

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a web design & developer, I have worked on many projects involving the Shopify platform, and I have nothing but good things to say about it. Creating stores with it makes life easier for me, my client, and the customer.

Picking/editing themes, uploading products, creating collections, and customizing pages are all made easy for the client. This saves the developer so much time to not have to create this functionality for them, it's all built right in. Every business I work with loves the ability to edit things without hassle and Shopify executes that perfectly.

For developers, editing the code of themes goes smoothly and hassle free using Shopify's main built in front-end language, Liquid. It's a powerful language that opens the door to endless opportunities with it's ability to display information, create dynamic variables, and much more. Learning Liquid will greatly increase the power a developer can have to help the customer use the store with ease.

Cons: A Shopify grows rapidly, some days the platform will go down due to busy server load, but very briefly. These minor hiccups do not prevent me from giving it a 10/10.

Overall: Using Shopify as your eCommerce platform now is a no-brainer as far as I am concerned. For an extremely reasonable monthly fee, creating an online store has never been more of a steal.

Shopify Rocks!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is easy to set up - even for beginners. It's a very powerful eCommerce platform and we made up to $30K a month in our eCommerce business - and our business was mentioned on Forbes. Shopify made that possible!

Cons: I don't like that they use the "Fluid" code instead of typical HTML. I don't like that you are forced to call your product categories " /collections/ " in the URL string. ...It's bad for search engine optimization.

Overall: We transferred our security and electronics store from Yahoo over to Shopify and couldn't have been happier. We started building websites and selling online back in 1998 before Google was a search engine - so we had to use some fairly primitive site building tools during those way-back years. But we jumped right into Shopify and started selling without missing a beat. People are flat out getting rich with Shopify stores if they know what they're doing - great eCommerce platform!

A versatile best of class e-commerce platform

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility of the platform using themes for UI and apps for features and options on both the front-end and the back-end as well as the widespread adoption of the Shopify platform by both developers and merchants make it the best choice for most business cases. There are many ways to create feeds and advertisements and there are also plenty of social media integrations.

Cons: The Shopify team has been reinvesting all their revenue back into platform improvements and expansion for several years -- anything that has been an issue in the past has eventually been improved or fixed. For our variant cases Size and Color there have been some usability issues for how variant images and image galleries can be set up and linked and this could be improved.

Overall: ability to sell and advertise online via a website as well as platforms