# Page 11 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Shopify the right eCommerce solution for you? Explore 6690 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/83891/Shopify/reviews --- Shopify 4.5 (6690) [View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 11 - Reviews of Shopify ## Showing most helpful reviews Showing 251-275 of 6690 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TW Tara W. Sr Business Analyst Health, Wellness and Fitness Used the software for: 2+ years ### "Great tool for small businesses" December 2, 2024 5.0 Very good. Nice product with lots of features. Pros Continuous new features are rolled out so there is always something new. Cons Lack of detailed data logs. This is especially frustrating when something breaks and you have no way of knowing if it was done by an employee. Review Source AT Andrena T. Administration Financial Services Used the software for: Less than 6 months ### "Easy to use " March 8, 2026 5.0 Overall I have had a great experience using it with no complaints. It allows you to track your items following purchase and very seamless. Pros Shopify is very easy to use and allows you to purchase items from multiple websites with ease. Allows you to track your purchases every step of the way. Cons I don’t have any negative things to say regarding Shopify it’s very versatile and easy to use and auto populates for the companies using it Review Source JP James P. Owner Retail Used the software for: 2+ years ### "Get in the game" October 14, 2024 5.0 Pros Variety of templates and reduces the barrier of entry into the eCommerce space to pretty much nothing. Cons Always looking for smoother, easier, more flexible integrations with our brick and mortar business - Shopify is pretty solid here, but some fields/options do not translate well. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Shopify Integration ability with our existing POS made Shopify the better selection for us. Review Source DH Daniela H. Artist Arts and Crafts Used the software for: 6-12 months ### "Only for people who are really willing to deal with it" October 17, 2024 5.0 I completely underestimated the time required to manage the shop. Something is constantly changing here or a new update is coming out and you have to check what changes. On the one hand, I understand that this keeps it up to date, but on the other hand, it also loses user-friendliness. Anyone who is willing to delve deeper into everything that goes into it (shipping, taxes, data maintenance,...) will have a lot of fun. Pros The setup is clear and there are many helpful tutorials online Cons That you have to pay extra for useful tools that are required by law (e.g. cookie banners, etc.). This drives up the costs for the shop, which is really difficult, especially in the beginning or for small businesses. Alternatives considered [EtsyMarketingTool](https://www.capterra.com/p/156476/BestAutoRenew/) Reason for choosing Shopify better design options and no dependence on algorithms Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) It's much easier to use than WooCommerce. Review Source IK Ibrahim K. Head of Marketing Retail Used the software for: 2+ years ### "Head of Marketing" December 27, 2024 5.0 Pros It is very easy to use. And You can integrate anywhere. Cons Speed of website is not enough. And customization is not enough. Review Source SC Sara C. owner, designer Consumer Goods Used the software for: 2+ years ### "Shopify helps my business" March 13, 2025 4.0 Shopify has been a fairly easy to learn platform for my small business. Pros Enables me to run my own business without using Etsy or the like. Cons The fees. When sales are low, the fees are a burden. Review Source Nedim M. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to manage e-comm platform" January 14, 2025 5.0 Shopify makes it super easy to set up and manage an online store. The tools are simple to use, and the support team is there to resolve issues quickly. Pros Lots of apps and features to grow your store. Cons Some advanced apps and themes can get expensive. Review Source GD Grant D. Manager Retail Used the software for: 6-12 months ### "Good for e-commerce!" April 19, 2025 5.0 Overall, pretty good! A great generic e-commerce option that was easy to use and train! Pros User interface was very easy to follow. Fairly easy to integrate with other platforms! Cons Lack of native features at the time, often required plug ins to set up new features on site! Review Source WC Wendy C. Senior Digital Marketin Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "Hear Me Out" October 28, 2024 5.0 I have used Shopify to build and manage my online store. I have found it to be an easy-to-use platform that allows for quick setup. Shopify provides a wide range of features to help you manage your store, including inventory tracking, payments, analytics, and marketing tools. Pros It is an easy-to-use e-commerce platform for managing products, sales, and customers. Cons The app requires a developer in order to elevate your website to the next level. The default template websites don't have all of the features and functionality. Review Source WM Whitney M. Operations manager Consumer Goods Used the software for: 1-2 years ### "Worth the hype!" September 19, 2024 4.0 Overall Shopify has been a very useful tool for my company. It was easy to grasp as a newbie, even for someone who is not super techy. Pros Shopify makes creating an online store incredibly easy and within reach to almost everyone. Cons Shopify customer support often leaves something to be desired. Sometimes you’ll get a stellar support agent who goes the extra mile to get your issue solved, but it’s unfortunately rare. I often end up feeling like I’m talking to an AI bot or explaining the issue over and over and over with no resolution. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Shopify Better rates and more features at the time. Review Source Arlene O. From Printify to Shopify Apparel & Fashion Used the software for: 6-12 months ### "Shopify At A Glance" October 4, 2024 5.0 Overall its a very significant and user friendly e-commerce platform, in spite of its cost and other limitations. Pros I like Shopify as it allows easy setting up of an online store . There is great customer support through out the entire experience. It is very user friendly and straight forward there is however some technicalities when stocking or finding products for the shop .That's my personal view anyway . once the step by step procedure is correctly followed ,the store can be launched in no time. The features available with Shopify are inclusive of payment processing ,inventory management , how you ship , as well as tools for marketing. They also provide on going customer support. Cons I find Shopify to be very costly especially as a beginner , as there is a monthly subscription fee even before you sell an item . This in particular as led me to temporarily close my Shopify store ,as it has proven to be quite difficult to sell my first item. Review Source VR Verified Reviewer Sales Leader Retail Used the software for: 6-12 months ### "Beneficial for new entrepreneurs!" December 21, 2024 5.0 Using as a beginner is very helpful, however for someone that is more experienced, having something that you can fully customize with ease is more efficient. Pros This service was extremely easy to use. The accessibility to made expanding customer base much less difficult. Cons Customizing is actually quite difficult. Review Source NF Nancy F. Social Media Marketer Internet Used the software for: 6-12 months ### "Shopify: potente e semplice per il tuo e-commerce" February 7, 2025 5.0 La mia esperienza con shopify e' stata ottima, ha una user interface intuitiva e completa , perfetto per iniziare e far crescere un business Pros Ha una user interface intuitiva e completa e piena di applicazioni utili per l e-commerce Cons durante la mia esperienza con shopify direi che uno svantaggio sono le commissioni aggiuntive se non usi shopify payments Review Source SR Shatema R. Owner Consumer Goods Used the software for: 2+ years ### "Great platform to use for payments" February 7, 2025 5.0 I have had a great experience with using Shopify to help sell my products and the platform made it easy to integrate it into my website. Pros I like the fact that there are additional ways for the customer to pay for the products Cons Sometimes having to manually input product information. Review Source JW Jenna W. Owner Marketing and Advertising Used the software for: 2+ years ### "Great user friendly e-commerce platform " December 30, 2024 5.0 Have developed many stores for small business owners and would continue to recommend platform Pros Great platform and user friendly interface for small business owners Cons Have to install plugins for easier front end customizations Review Source TA Tanveer A. Software enginner Wholesale Used the software for: 2+ years ### "The Best E-Com Website Tool" October 19, 2024 5.0 very good and i using it from a 5 years. i am increasing revnue. Pros easy to start with new website and easy payment method Cons margin to deduct from payment method with you use web payment Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) speed slow, very complicated to manage inventory Review Source CA Crystal A. Founder Writing and Editing Used the software for: 1-2 years ### "Open Your Own Store With Shopify" September 27, 2024 4.0 I had a great time, opening the store with Shopify and keeping it open for about a year. Unfortunately, the price of the monthly fees were a little to high. I only made a few sales, but it was a great experience to be honest. Pros At first glance I was impressed by the fact I could create my own little store on the website I own. I like the fact that you could choose your own products to sell based on your own personal taste. I enjoyed creating my store because it was so easy to make from scratch. I was thrilled that I got the new store up and running within days of starting the process with Shopify. I even made a few sales, once I linked it to my personal website. I was totally impressed on how easy it was to navigate the store’s back office or owner area. The company did exactly what it says and I like having completely satisfied customers and good reviews on my store. Cons I did not like the monthly pricing, but if you want to keep your store open. I found it was hard to learn all of the policies and laws that pertain to your store, but the program lists them all. Additionally, I did not like the customer service that I was given by Shopify. Review Source DG Dhiren G. MD Retail Used the software for: 2+ years ### "Great for New Entrepreneurs" November 21, 2024 5.0 I've been using it for around seven years and so far, I am happy with it Pros I like how easy to use it is. Many integrations and functions. Cons It has fewer customization options than other platforms. Review Source KB Kyle B. Designer Design Used the software for: Less than 6 months ### "Not for beginners " November 5, 2024 3.0 My experience with it not so great. For those that have been using it since the start, I know they love it. For someone new to the drop shipping business, it’s a hot mess. Pros So many Options, that it has great possibilities Cons The easy of use is painful, like connect this and this and this and this with this. Really annoying Review Source OV Oladayo V. IT instructor Consumer Services Used the software for: 1-2 years ### "E-commerce Marketing " November 27, 2024 5.0 Shopify provides an excellent platform for building and managing online store. It offers a smooth, reliable, and comprehensive experience for anyone looking to sell products online. It's ideal for those who values simplicity, integration and a room for growth Pros It is easy to use with integrated payment gateway and a 24/7 customer support services which enable secure and reliable hosting with multi channel selling platforms. Cons Shopify charges additional transaction fees if you don't use Shopify payments, which can add up quickly Review Source BS Baha S. Marketing manager Retail Used the software for: 6-12 months ### "Don’t waste your time and use Shopify " January 13, 2025 5.0 I used Shopify for my e commerce and I earned a lot of money.. Pros Only for 1 usd you can creat a store and start your online business Cons Easy and simple and start with three months free.. Review Source SW Simon W. Owner Sports Used the software for: Less than 6 months ### "Very happy with Shopify!" March 8, 2025 5.0 Excellent - very happy with the way it looks and how easy it is to maintain Pros Easy for a non-professional tech person like me to update and manage Cons The inability to integrate and show stock levels for mixed 'in stock' and 'drop ship' items/variants, despite engaging a professional to write custom code to achieve this Review Source RL Rebecca L. Owner Photography Used the software for: 2+ years ### "Effortless Digital Sales with Shopify - I Made Over $20K Last Year!" September 25, 2024 5.0 I sell digital products online, and Shopify has been the best solution I’ve found. Once everything is set up, it’s like making money in your sleep—it’s amazing! Last year, I made over $20K in sales, so it’s definitely been worth it! Pros I started by using Shopify's Buy Button, which was perfect when I had just a few products to sell. It was easy to install and got me up and running quickly. But as my store grew, I decided to upgrade to a full Shopify website. I love it! The website is user-friendly, making it simple for people to navigate, and I found a theme that was easy to set up and customize. Plus, their customer support has been super helpful whenever I need assistance. Cons Sometimes, because Shopify is such a feature-rich platform, I can get a bit confused about how certain things work. But whenever that happens, a quick Google search always leads me to a helpful tutorial that clears things up. Review Source SP Sam P. CMO Consumer Goods Used the software for: 2+ years ### "Shopify is the easiest-to-use digital storefront softwarte on the market." November 7, 2024 5.0 Overall experience is great. We use Canva every day and it's our favored solution for product management. Pros Shopify is great for tracking and visualizing the day-to-day progress of your online store. It's accessible and easy to navigate with its features. Cons It could have some more filtering options with product lists natively built in. Having to resort to a ton of plug-ins grows tedious after a while. Review Source AE Aymen E. Graphic Designer Graphic Design Used the software for: Less than 6 months ### "Good UI and easy to use" January 6, 2026 4.0 I really liked. It was easy to use pretty quick to set up and add your business. A great tool to take ur business to the next level Pros The user interface is sleek and always updating. It is easy to use and quick to set up by just creating an account Cons There’s not a lot of customer or user support and the FAQ’s can be quite misleading. however, loads of videos are out there for help Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.